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Lucky Orange Logo

All-in-one conversion optimization suite for website owners

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Table of Contents

Lucky Orange - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Lucky Orange overview

Based on 260 verified user reviews

What is Lucky Orange?

Reviews for Lucky Orange come from a wide variety of industries, including retail (13% of reviewers), marketing and advertising (10%), and computer software (6%). The most frequent use case for Lucky Orange cited by reviewers is heatmap analysis (57% of reviewers).

What do users say about Lucky Orange pricing?

Most reviewers indicate Lucky Orange delivers strong value for money due to its affordability and feature set. They appreciate its cost-effectiveness for small businesses, but some users say plan limits and recent pricing changes can restrict access and increase costs.

Starting price

39flat rate /
per month
visit website

Pros & Cons

Visitor Tracking

Customer Support

Heatmaps

Data Analysis

Performance and Speed

Lucky Orange’s user interface

Ease of use rating:

Lucky Orange review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(3)
3-4(59)
5(198)

What do users say about Lucky Orange?

Users report Lucky Orange helps them understand visitor behavior through heatmaps, session recordings, and real-time tracking, making it easier to identify website issues and improve conversion rates. They value its straightforward setup, affordable pricing, and the insights it provides for optimizing user experience and marketing strategies. They find customer support responsive and helpful when needed.

Some say there are occasional bugs, delays in live tracking, and limitations with session recordings or data retention. They mention that pricing can be high for small businesses or with increased usage, and a few wish for more customization and mobile app options.

Select to learn more


Who uses Lucky Orange?

Based on 260 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Cosmetics
Wholesale
Computer Software
Retail
Others

Use cases

Website Monitoring
Heatmap
Customer Experience
Customer Engagement
Web Analytics

Lucky Orange's key features

Most critical features, based on insights from Lucky Orange users:

Engagement tracking
Customer segmentation
Conversion tracking
Funnel analysis

All Lucky Orange features

Features rating:

A/B testing
Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Notifications
Anonymous feedback
API
Audience targeting
Autoresponders
Behavioral analytics
Behavior analytics
Behavior tracking
Campaign analytics
Campaign management
Campaign segmentation
Canned responses
Charting
Chat/Messaging
Click tracking
Collaboration tools
Commenting/Notes
Communication management
Configurable Alerts
Contact database
Conversion rate optimization
Conversion tracking
Customer activity tracking
Customer history
Customer journey mapping
Customer profiles
Customer segmentation
Customizable branding
Customizable fields
Customizable forms
Customizable questions
Customizable templates
Dashboard
Dashboard creation
Data analysis tools
Data import/export
Data visualization
Drag & drop
Dynamic content
Element Analytics
Email alerts
Engagement tracking
Event logs
Event triggered actions
Feedback management
Form analytics
For sales teams/organizations
For websites
Funnel analysis
Goal setting/tracking
Heatmaps
Hover maps
Image overlay
Interaction tracking
Issue tracking
Keyword tracking
Lead capture
Lead generation
Live chat
Mobile friendly test
Monitoring
Multi-Campaign
Multi-Channel data collection
Multi-Channel distribution
Multi-Language
Multiple question types
Multiple Site Management
Multiple user accounts
Offline form
Pageview Tracking
Performance metrics
Proactive chat
Real-Time analytics
Real-time consumer-facing chat
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Referral tracking
Reporting/Analytics
Reporting & statistics
Screen activity recording
Scroll maps
Search/Filter
Session recording
Statistical analysis
Survey builder
Survey/Poll management
Surveys & feedback
Tagging
Territorial Mapping
Third-Party integrations
Time on site tracking
Transcripts/Chat history
Transfers/Routing
Trend analysis
Usability testing
Usage tracking/analytics
User interaction tracking
User journeys
User research analysis
Visitor tracking
Visual analytics
Visualization
Website analytics
Web traffic reporting
Widgets

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Lucky Orange pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Features included:

  • 100 sessions/month
  • 30 day data storage

Build

39

Per month

Features included:

  • 3,500 sessions/month
  • Unlimited heatmaps
  • Unlimited session recordings
  • Unlimited surveys, responses and announcements
  • Unlimited conversion funnels
  • Unlimited dashboards
  • Unlimited event tracking
  • Unlimited chats
  • Unlimited members
  • 60-day data storage; extended retention options available

Grow

89

Per month

Features included:

  • 15,000 sessions/month
  • Unlimited heatmaps
  • Unlimited session recordings
  • Unlimited surveys, responses and announcements
  • Unlimited conversion funnels
  • Unlimited dashboards
  • Unlimited event tracking
  • Unlimited chats
  • 60-day data storage; extended retention options available

Expand

249

Per month

Features included:

  • Unlimited heatmaps
  • Unlimited session recordings
  • Unlimited surveys, responses and announcements
  • Unlimited conversion funnels
  • Unlimited dashboards
  • Unlimited event tracking
  • Unlimited chats
  • 60-day data storage; extended retention options available

Scale

1,049

Per month

Features included:

  • Unlimited heatmaps
  • Unlimited session recordings
  • Unlimited surveys, responses and announcements
  • Unlimited conversion funnels
  • Unlimited dashboards
  • Unlimited event tracking
  • Unlimited chats
  • 60-day data storage; extended retention options available

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Daily session limits available
  • Dedicated support & prioritized feature requests
  • Plans available for 700,000 sessions and above

User opinions about Lucky Orange price and value

Value for money rating:

Of 24 reviews that provide robust commentary on Lucky Orange's price and value, mention it in a positive light.

Most reviewers indicate Lucky Orange offers strong value for money, highlighting its affordability, wide range of features, and competitive pricing compared to alternatives. They appreciate that it provides immediate insights and is cost-effective for small businesses and startups. Some users say the rolling days and page view limits in each plan can restrict access to historical data, requiring plan upgrades. A few reviewers feel recent pricing changes make it harder to justify the cost, especially for organizations with tight budgets or those just starting out.

, and

Lucky Orange integrations (7)

Integrations rated by users

We looked at 260 user reviews to identify which products are mentioned as Lucky Orange integrations and how users feel about them.

Shopify logo
Shopify

Integration rating: 4.8 (13)

Shopify integration is critical for our current store because fulfillment needs to be fast, accurate, and reliable. My experience with ShipStation by that point was already frustrating, and I ultimately moved away from it instead of trusting it as ou

Verified reviewer profile picture

Jonathan S.

Founder

Integration rating: 4.8 (6)

It helps track website traffic and user behavior. This data is useful for improving the website and making better business decisions.

For business it is an amazing tool

Verified reviewer profile picture

Hana Ř.

Leader of Inventory

1/2

Integration rating: 4.5 (5)

Integration rating: 4.0 (4)

Integration rating: 5.0 (3)

WordPress logo
WordPress

Integration rating: 4.3 (3)

Integrate and half the work

JP

Jamie P.

Designer

Lucky Orange customer support

What do users say about Lucky Orange customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Lucky Orange customer support.

Widespread user sentiment highlights Lucky Orange's customer support as responsive, friendly, and quick to resolve issues.

A significant portion of users appreciate the team's willingness to provide thorough explanations and proactive assistance during setup.

Broad user base finds the support team professional, helpful, and easy to reach, making the onboarding process smoother.

Support options

Phone support
Faqs/forum
Email/help desk
Chat
Knowledge base

Training options

Documentation
Videos
Webinars
Live online

To see what individual users say about Lucky Orange's customer support, check out the review snippets below.

“They've got great customer support that proactively reaches out to address issues or concerns you have.”

JB

Joe B.

Ecommerce Director

“I've only had to contact customer support one time and they were very quick to respond and resolve my issue. ”

SO

Stephen O.

Owner

Lucky Orange FAQs

Q. Who are the typical users of Lucky Orange?

Lucky Orange has the following typical customers:
Small Business, Mid-size Business, Freelancers, Large Enterprises

These products have better value for money


Q. What is Lucky Orange used for?

Lucky Orange is an all-in-one conversion optimization suite for businesses of all types and sizes that helps website owners understand the reasons why some visitors aren’t converting. Users can see everything a customer does on the website through dynamic heatmaps and visitor recordings, and identify drop-offs in the conversion process using conversion funnels, form analytics, and polls. Real-time dashboard analytics enable website owners to see exactly how many people are visiting their site at any moment, and how they arrived there. Users can compare historical statistics and view which keywords, locations, languages, referrers, tweets, and more are driving traffic as well as specific behaviors on the site, and filter through them using behavior tags. Automatic visitor recordings enable users to watch every click, scroll, or move a customer makes to find out exactly how people are using the website. Dynamic heatmaps can be watched in real time as visitors switch pages, click and scroll, toggle menus, open popups, and more. Form analytics help identify problem areas on forms by generating reports on abandonment, time to start, field time, average order and repeated fields. Lucky Orange's conversion funnels allow users to see at which point customers abandon a process such as ‘creating an account’ or ‘checking out’ in order to identify the pain points. Fully responsive chat methods enable users to communicate with their customers directly through the website. Chat features include canned responses, operator transfers, co-browsing, typing preview, and a custom data API that allows users to view information on who the visitor they are speaking with. All chat widgets can be customized to match the website’s look and feel.


Q. What level of support does Lucky Orange offer?

Lucky Orange offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk, Chat, Knowledge Base

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