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MapBusinessOnline Logo

MapBusinessOnline

4.5
(169)

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Cloud-based business mapping software

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MapBusinessOnline Features

Features Summary

Functionality

4.3

/5

169

Total features

31

5 categories

MapBusinessOnline features

Call Management
Campaign Management
Census Data Integration
Channel Management
Color Codes/Icons
Contact Management
Contract/License Management
Customer Database

Common features of Business Intelligence software

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Ad hoc Analysis
Ad hoc Query
Ad hoc Reporting
Alerts / Escalation

Price starts from

500

/user

Per year

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.3

/5

169

Price starts from

500

/user

Per year

learn more

Total Features

31

Unique features

  • Map Sharing

  • Sales Forecasting

  • Territorial Mapping

  • Embeddable Maps

Functionality

4.6

/5

7.2K

Price starts from

Free

learn more

Total Features

48

Features in Common

6

Unique features

  • Reporting & Statistics

  • Product Data Management

  • Customer Journey Mapping

  • Real Time Reporting

Functionality

4.6

/5

1.8K

Price starts from

ic-pricetag

No pricing info

learn more

Total Features

29

Features in Common

1

Unique features

  • Regression Analysis

  • Modeling & Simulation

  • Presentation Tools

  • Statistical Process Control

Common MapBusinessOnline comparisons

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Maps Bussiness is helpful.

Reviewed 4 years ago

I use the software daily. It help me to find the better time to travel and it gives me information of public transportation, for that reasons the software help me to increase my productivity.

Pros

Maps Business is a helpful software because it help to us to identify the better time to travel and shows to us the traffic rules, this is important when you want to increase your productivity reducing the traveling time. There are multiple features in this software such to the help tp find parking to user. With the voice application you can speak while your are driving that is very important for your safety.

Cons

This software is excellent in general. The only thing is you are unenable to use when you dont have internet on your phone. Another thing is the software does not alert you about ongoing construction or restrictions on the roads.

Vendor response

Thanks for this great review, whoever you are! Geoff Ives

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Good replacement for Mappoint

Reviewed a year ago

MBO meets our basic requirements. It was easy to install and we appreciate being able to share maps both with other users and also with team members who aren't MBO users.

Pros

Map Business Online was really easy to install, and the switch from the online version to the installed one was very smooth. The basic functions that we need - mapping territories by zip codes and exporting that data to excel - work pretty well and the learning curve is fairly easy. Sharing maps is easy and I really like that I can share them with team members who are not licensed users via a URL. We also really appreciate the regular zip code updates (though we don't always get as many updates per year as are promised). MBO is the closest we've found to Mappoint, which we used for years.

Cons

Customer Support is pretty bad. It's impossible to talk with someone, so you have to go back and forth in email which is really inefficient, especially if you have a looming deadline. There are a lot of tutorials available online but it's really hard to find the one with the functions we need. New, added features interfere with ease of use of the features we have always used, and if you want more than really basic features the cost increases exponentially.

Vendor response

Sherri, Thank you for your honest review. Please feel free to contact us via our 800-425-9035 tool free number. Geoff

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A easy to use mapping software

Reviewed 10 months ago

For us we use it to see what areas are hot on the map and what zip codes are grouped together.

Pros

The ability to add by zip code. In our business, we judge by demographics on what areas to promote to.

Cons

So far the only thing missing was the ability to upload a spreadsheet of data to see it at once.

Vendor response

Charles, Thank you for your business mapping software review. I will note importing location-based spreasheets is a basic function of the product. Please click on the Dataset button on the Master Toolbar. Geoff Ives President

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Pretty easy to use once you've played around a bit. Support has been world class!

Reviewed 4 years ago

Determining addressable market size in each state and county.

Pros

Once you learn the software, it's really quite easy to work in. When I've had issues, the customer support I've received has been unbelievably strong.

Cons

Printing function could use some upgrading. Prints map view of individual state very small, and no way to add any data sets to the view.

Vendor response

Shane, Thank you for your review. I'm not sure I understand your statement on State Views. Be sure to run this by Jason if you haven't. I know for large states like Texas showing all counties can be a challenge for online mapping. I want to make sure you are aware of how to append labeling with your data. Geoff Ives

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Map Business Online Review

Reviewed 4 years ago

Like the software and have spoken to customer service folks - very easy to deal with and responsive.

Pros

Ease to load data into map Mapping options Ability to customize icons easlily

Cons

Sometimes difficult to find map options from menu Not intuitive to navigate around map

Vendor response

Cliff, Thank you for your honest review. As you use MBO and get used to the Master Toolbar tools and navigation please be sure to provide feedback on what you think may be missing. Use the contact button to make suggestions. We track all user requests. Geoff Ives

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great basic mapping software. Easy to import or export data.

Reviewed 4 years ago
Pros

The program was very easy to learn. When I first started it only took me about five minutes to learn the basics of exporting addresses and exporting territories.

Cons

While the basic tasks were easy to learn, I had trouble with the more complicated tasks even with the online instructions.

Vendor response

Elwin, Thank you for your review. We'll continue to try to make our online help easier to follow. Geoff Ives

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Incredible value!

Reviewed 5 years ago

viewing customer geography,,,,mapping leads.

Pros

Just seems to always have a way of doing what you want. From mapping to directing sales teams in the field with guidance, this tool provides fundamental functionality. The data exporting was a added utility that is used heavily to support analytics.

Cons

Hard to say....a little attention must be paid to layers and the overlay of them. Would be nice if there was an intermediate subscription level to supply a few more functions to sales reps with whom maps are shared.

Vendor response

Thank you for taking the time to review Map Business Online, Russell

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great map software out there

Reviewed 4 years ago
Pros

I gave it 10 out of 10 because it is the best and I like the fact that we can know which area has most sales for us

Cons

I like it that it has street data too,this is the best software for any business to have

Vendor response

Philisa, Thank you for taking the time to review Map Business Online. Geoff Ives

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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An effective tool to create map sales!

Reviewed 4 years ago

It helpme to create a very good looking sales maps

Pros

Indispensable tool to analyse the real impact of your business in the territory, very easy to work and learn and also have a great compatibility with the most used formats in the market

Cons

Could be more customizable the share option, still it have a great chance with map sharing editing function

Vendor response

Eduardo, Thank you for your review. The Share option in MBO is provided to allow non-subscribers to access maps. They can query, route, pan and zoom, but they cannot export demographic data or map layers. What other features would you suggest? Thanks, Geoff Ives

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Complete Mapping Package to Compete with ArcGIS

Reviewed 4 years ago

I was able to have an additional tool to demonstrate quantifiable concepts to management. This both enhanced my reputation for being able to have value in the reports I created as well as enhanced the quality of decisions that management made.

Pros

The low price point relative to it's expansive capabilities. No it doesn't have every feature you may want, but many advanced mapping features are only available in the software. For hundreds of dollars a year, I can create robust multi-layered heat maps, with plotted icons/dots/logos to identify points on a map with area overlays and territories. For example, I plotted the hurricane as heat map with...

Cons

There are some features not available that if I were to get more advanced are not available. I don't know what those features are though because I'm an intermediate data mapper and this software was designed for people just like me as an additional tool to my other data charting tools. Some of the icons are not intuitive. It always launches to a new map versus being able to launch straight to a saved map.

Vendor response

Thanks Charlton, Lots of great detail here. We appreciate your use of the tool. Geoff Ives

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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MBO is a great tool to map business territory in a cloud-based system.

Reviewed 4 years ago
Pros

The software gives you the ability to calculate the distance between lists of addresses and GPS coordinates allowing us to verify our distance-based franchise territories. It provides a quick visual way to quickly review all our locations across the US. It also gives you the ability to save specific addresses on the map and place shapes in order to mark territories.

Cons

The software feels dated in terms of look and user functionality. Some features could be improved, locking shapes would be a giant improvement as mistakes can be made, by accidentally moving shapes while trying to move around the map view. The cloud-based functionality is nice, but because the software uses each computers individual cached memory to store the map you have to make sure to open a new copy of the master map each time to avoid mistakes when working in a team environment. One small mistake in order of operations can result in significant error in the master map. We have actually purchased a second account as a workaround, though an approval system included in the software would be much better.

Vendor response

Chris, Thank you for your review. Regarding map editing across a shared environment. You should be using a Map Business Online Team subscription to achieve team editing.Team editing provides a Map Lock feature to prevent overwriting. From what we can see, you are using the full-year subscription only, which does not support multiple users logging into the subscription.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Exactly what I needed to create multiple layers of alignment in the US and Canada! Great Product!

Reviewed 5 years ago

Allowed me to complete my territory alignment project in just one weeks time.

Pros

*The customer service was amazing! Cusotmer rep. was such a great support and super responsive. He never declined a screen sharing session and answered every email within a half hour. He was always happy to help me get unstuck. It was really only small details I needed him for because the program was very easy to use and the YouTube videos and help website covered most any question that came up. *Now that I have it down, I see many more business uses for us. *The price was very good for the product capabilities and the fact that the support was so good made the value amazing. Most companies would invoice you for the consulting or training.

Cons

*I wish it included Mexico. *It would be nice to be able to combine both the zip code and county feature when making territories, instead of being committed to one or the other. There were times combining would have made the work faster. *Better options for hiding everything when I only want to print part of the map. Too many filters required in addition to hiding map layers and it just wasn't as clean as I wanted.

Vendor response

Thank you for reviewing Map Business Online. Additional countries are under consideration - Mexico being one. ZIP codes and Counties present some challenges when compiled together to construct a territory. One problem is that ZIP's often overlap several counties. We'll continue to review it. We'll also continue to consider new ways to highlight sections of the map. Perhaps a view wizard to select and de-select layers all at once?

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We've tried the REST now we are using the BEST.

Reviewed 6 years ago

After searching and trying other mapping programs for our delivery operations team and finding that we just couldn't get all the features that we required we finally found Map Business Online. Not only did it have all the features we needed including Longitude/Latitude and optimizing delivery routes but provided us tons of other bells and whistles. MBO proved to be a superb tool for our operations...

Pros

MBO desktop, route optimization, ease of use.

Cons

Limits on how many stops you can have on any one route.

Vendor response

Thanks Andy. Those are very kind words and we greatly appreciate them. Geoff

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Product

Reviewed 4 years ago

I have been using MapBusinessOnline for about 8 months and couldn’t be happier with the services it provides. I have employees and myself who map around 250 routes monthly for our sales team. The interface is easy to use and the abilities are exactly what I need. My sales team finds the maps and step by step routes easy to follow and accurate. My store lists change every quarter and the uploading...

Pros

Ease of use Number of locations I can add Creating a territory is quick and easy Fair price for all of the great features

Cons

I would like to see multiple day routing available.

Vendor response

Thank you for your review Bill. Geoff Ives

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Customer Review of Mapbusinessonline.com

Reviewed 6 years ago

Our company used Map Point for many years, and when I came on board last year, I got us to switch to Map Business. The customer service team is super friendly and is always willing to help, especially when I starting using the program for the first time, last December.

Pros

Easy to use, like the options for US and Canada map views. It's so easily to load zip code files into the program and overall the program is very user-friendly.

Cons

I really enjoy the program, using it on a daily basis, but you cannot remove inner borders of zip codes inside territories that get created. I think this is something that can probably be changed in the future, but it's not a deal breaker, still want to continue to use this program in near future.

Vendor response

Thanks Brittany.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to figure out

Reviewed 4 years ago
Pros

We needed a mapping package for planning locations for events. This product was easy to use and get going quickly. It allows us to upload a large file of addresses and then maps the people by zip code. So we can easily see the concentrations of people to plan the best location for an event. There is a subscription to pay, but it was pretty reasonable and they are quick to reply when you have a question. We are still using it and find it very useful. In fact, I think we are under-utilizing it and need to train more people on it .

Cons

It is internet based and you are uploading your data to a web site, so I get a little nervous about our data being hacked. We removed names and just left ID numbers to get around this issue.

Vendor response

Thanks for your review. Map Business Online places security above all other concersn. All imported data is encrypted. We cannot access you maps or imported data. You'll find our privacy policy link listed under legal at the bottom margin of the website. Geoff

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Low cost - easy to learn and share - brings CRM data "alive"

Reviewed 7 years ago

I tested 10 other sales mapping options before I found, and fell in love with, MBO. Our B-to-B telemarketing sales staff now has access to the geographic and demographic features of over 600,000 small business leads that I plotted across 50 separate state maps. (If the geocoding limit per map could be increased to 750,000 - hint, hint - I'd only need one map!) I added a Goggle street view link...

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing Map Software

Reviewed 6 years ago

The abundant demographic detail provided by this software helps us build territories for our sales team. I highly recommend this software to learn more about local regions. (We use maps for both the USA and Canada).

Pros

New data available, just like you announced 2015 & 2016 is now available!

Cons

If you don't refresh a map, I sometimes override new data.

Vendor response

Thanks Kris.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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04/15/21

Reviewed a year ago

Depending on my needs, mostly good. If I have to use the functions I listed on the Cons, it could sometimes be disappointing

Pros

The product is easy to use, and I like the ease of pulling demographics, etc.

Cons

I don't like: 1) the fact that I often have to rearrange the callout's orientation in order to avoid overlapping and or covering other data when I close and reopen the map. 2) The map only keeps one rout on the map. I have often needed to present two or three routes to a location, but unfortunately I need to draw the others manually. 3) The software does not add demographic data for Zip Codes and Territories. I know I could copy and export, but I would appreciate an option to "add to map" as we have with the Drawing Tools area.

Vendor response

Marisol, Thank you for reviewing MapBusinessOnline. Regarding your Con points: 1. I would suggest you make sure to save the map after reorienting callout orientation. 2. MBO provides 1 route at a time by design. For multi-routes per map consider a product like Route Smart ( much more expensive though). 3. Demographic Data is available for all territories and jurisdictions - Use the Summary option upon selection or the Data Window view to add demographic data to your analysis. Feel free to request a web demo or search our blog for more details on any of these features. Thank you, Geoff Ives

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good tool for quick geographically mapping

Reviewed 4 years ago

Improved visibility into my product sale

Pros

The option to plot multiple layer is the best, I am able to plot my sales information with US Census data.

Cons

Ability to not be able to filter data on fly. I have to manually filter my data file and reupload it

Vendor response

Sagr, Thanks for reviewing Map Business Online. Geoff Ives

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Easy to use, accurate, and helps our company not have to worry about territory protection issues.

Reviewed 4 years ago
Pros

It gives you the perfect visual of the territories that are protected for each and every Franchisee. We don't have to worry even a little about territory protection violations because this software is extremely accurate.

Cons

There is nothing I dislike about using this software. The graphics could be updated a little as it seems like it has been a while since the last. Other than that, I have no complaints regarding this software.

Vendor response

Sine, Thank you for your kind review. Geoffrey Ives

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Love Map Business Online!!

Reviewed 8 years ago

Much like the title of my review, I love Map business online. The interface is very user friendly and I have gotten so much out of the software in many cases. Saying that, I think it needs to become available in other browsers because I can't stand Internet Explorer. Also, I used to be able to log in and access my saved maps immediately without having to create a new map first. Lastly, sometimes when...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Linzee, Thank you for your thoughtful review. Try MBO with Firefox, Google Chrome, or Safari as an alternative to I.E. People use it in all the browsers. Regarding saved maps, nothings changed so perhaps we should conduct a web demo and go over your approach. MBO

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great customer support!

Reviewed 5 years ago

Easy to purchase and get started, able to import locations from Excel, able to use my own art as the pushpin, and GREAT CUSTOMER SERVICE.

Pros

The customer support for Map Business Online is off the charts! I am only just beginning to use their software so can't tell you all about it, but it was very easy to purchase and get started. Even more important - they are extremely responsive. We needed answers about compatibility before purchasing, and then wanted to use our own art as the pushpin. While I'm sure that information is available in their tutorials, they responded to my emails before I could search out the answer myself. Another feature I'm happy about is that I purchased the 3 month version, but if my client gets their job, I'll need to continue using this, and I can upgrade then and have my initial investment credited. I highly recommend Map Business Online.

Cons

I haven't used this long enough to have any cons. It's possible there aren't enough variations of map styles, but I could always export the data points and overlay on my own art if I want something more stylized.

Vendor response

Thank you for your review. We appreciate your taking the time.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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MBO Review

Reviewed 6 years ago

Overall it is a great product, it just takes some time getting familiar with all the features and functions as well as how they work as there are so many.

Pros

features and functions

Cons

some addresses were not found

Vendor response

Thank you Cristian. Please let us know any specific address issues you find. geoff

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to use the basics for a non-techie person

Reviewed 4 years ago
Pros

This software has helped me in meeting my goals by being able to visualize data. Our data changes on a frequent basis and I am now also using the maps to help my clients "see" what their areas look like. I am certain I have only utilized a small portion of what this software can accomplish. However, I am very happy with what this is doing for mine and my company's goals.

Cons

I would like to see more scheduled, live training done. I have gotten invites for training within a few days or sometimes even the day of.... but my schedule is sometimes booked weeks out.

Vendor response

Thanks Michelle, Feel free to request a web demo that meets you schedule requirements. Will also try to send another heads up email for Webinars in future. Geoff Ives