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Syniti Knowledge Platform Logo

Unified Data Management to Power the Enterprise

Last updated: April 2020

Syniti Knowledge Platform Reviews

Overall rating

4.3

/5

24

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.5/10

Reviews by rating

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Pros and cons

Great tool to allow our business to clean and manage its advertiser and reader databases. Support staff are helpful and knowledgeable.
It as provided most of the things we need and has performed well. Help is very good and I would recommend it.
Very good tool, closely integrated with SSIS and with excellent support available.
Also spaces in data fields cause the system a problem.
No particular issues, other than the occasional problem which arises every now and then.
No real dislikes with the software. Overall I am happy with the features.
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24 reviews

Recommended

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Matt N.

Publishing, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great desktop software for complex data dedupes

Reviewed 5 years ago

Great tool to allow our business to clean and manage its advertiser and reader databases. Support staff are helpful and knowledgeable.

Pros

Powerful feature set that allows easy single and double file dedupes. Supports many formats of data and runs very fast

Cons

Some features are quite complex to configure but once you get to grips you will be pleased by the level of complexity and configurable settings

TM
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Tim M.

Printing, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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matchIT Review

Reviewed 6 years ago
Pros

It allows us to mailsort jobs. Does what it says it should.

Cons

The interface is currently too complicated to pass on to our despatch team. Currently have to have our developers using it. The minimum gone away / deceased cost is very high.

SM
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Simon M.

Publishing, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Couln't do my job without it.

Reviewed 6 years ago

Overall experience has been very good and would recommend/have recommended it's use to other businesses

Pros

You can create your own unique searches, not just rely on default settings. Many setting variables allow you to tailor the searches to the varying quality of data sets worked on. Finds matches I would have struggled to find, if find at all, manually. These days MatchIT is far quicker than earlier versions. Easy/straightforward to renew every year. Enthusiastic and helpful support.

Cons

Sometimes seems a little fragile/sensitive. Keyboard shortcuts don't work properly, have to keep switching to mouse.

TA
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Tim A.

Marketing and Advertising, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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MatchIT review. Really easy to use software

Reviewed 6 years ago

Slicker processes and system integration. It's making my teams day to day job easier and allowing us to go above and beyond for our clients.

Pros

The ease of use and also it's feature rich. We use MatchIT for automations and never have any issues. No problems with large data files and speed is not an issue.

Cons

No real dislikes with the software. Overall I am happy with the features.

PH
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Phil H.

Marketing and Advertising, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mailing House

Reviewed 6 years ago
Pros

I've worked in the mailing industry for nearly 8 years now. MatchIT suite is definitely the most user friendly and ease of use software I have used.

Cons

None, the software does what i need it to do.

AD
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Andrew D.

Printing, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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MatchIT Mailsort & PAF datacloeansing

Reviewed 6 years ago

Very good, they are very helpful and quick to respond

Pros

This software is very good at creating mailsort files, bag tags, and quite easy to use after some training that Matchit provide over the phone.

Cons

The only con was that we still cant prevent the column headers from an imported csv file appearing in the mailsort data without a complicated blacklisting of those names (which may be in the data so not a good idea).

JS
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James S.

Printing, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent mailing house address software

Reviewed 6 years ago

Excellent software for the mailing industry, when looking to reduce postage costs for larger mailings.

Pros

Easy to setup jobs. Fast data processing. Easy to understand 'out of box' reporting.

Cons

Can be resource hungry if you are using large data files. Sometimes have to run jobs multiple times, using different options to obtain full results.

CS
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Charlotte S.

Wholesale, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use

Reviewed 6 years ago
Pros

We manage 1.2mil data accounts with a variety of fields. We generally mail to this data, for marketing purposes. This data needs to checked regularly to avoid duplicates from one file to a next. The matchit software allows us to complete these checks quickly and accurately.

Cons

It can take some time to run the files but this is to be expected when dealing with such large volumes of data.

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Luisa R.

Nonprofit Organization Management, 501-1,000 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Data cleaning success

Reviewed 6 years ago
Pros

This software was straightforward to use, and did everything that I hoped it would.

Cons

The support wasn't quite as helpful as I'd hoped.

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Verified reviewer

Computer Software, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Used for over ten years!

Reviewed 6 years ago

The cost of the software is a big benefit but its good software too so.

Pros

Once you know the steps and setting for your dedupe it's quick and easy to use.

Cons

Sometimes with new data sets it can take a bit of playing around to get your ideal settings.

NB
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Nick B.

Information Services, 201-500 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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For the price, we are extremely happy with the software

Reviewed 6 years ago

For the price, we are extremely happy with the software.

Pros

Very handy software for those in the mailing industry. Those looking to cut costs when it comes to mass mailings for either them or their customers should really think about investing.

Cons

The look and feel of the app is a little dated.

PP
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Phil P.

Marketing and Advertising, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Product

Reviewed 6 years ago
Pros

Easy to use, fast service and great value

Cons

Doesn't have all the requirements that we currently need but still a great product

MB
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Miki B.

Insurance, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SQL Prompt and SQL Search

Reviewed 6 years ago

Customer service is key. Every issue we've had has been dealt with promptly, and the people at the other end of the phone line are obviously very knowledgeable.

Pros

We love this. It makes all the niggly bits of SQL coding and automates them out, so you spend your time thinking and programming not typing and looking for names/objects.

Cons

It doesn't like Citrix - we had to run a special implementation. To be fair the workaround does work, but it can be challenging for a new user.

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Verified reviewer

Wholesale, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Essential Tool for our needs

Reviewed 6 years ago

I use this software on a weekly basis, for multiple tasks. i find it intuitive and always meets the needs of the task.

Pros

The software is clear and concise, which allows us to process and analysis our data quickly and accurately. we also transfer specific variables from one list to another, this achieves this need flawlessly.

Cons

It can slow down when we compare large lists against each other.

MP
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Matt P.

Printing, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good quality product

Reviewed 6 years ago

We really like Match it its a great program, its expensive but like anything you get what you pay for. The staff have fantastic knowledge and are incredibly helpful. The tech support is second to none.

Pros

The software is clear and simple to use. It does vastly more then similar competitors programs. It has a lot of great features which make it simple.

Cons

The last version had a few glitches that don't seem to have been resolved yet.

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George V.

Real Estate, 201-500 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very good tool, closely integrated with SSIS and with excellent support available.

Reviewed 6 years ago

Cleansing customer data such as postal addresses and names. Deduplicating customer data. Suppressing specific categories of customers. Integrating within SSIS solutions. Migrating data between environments and applications

Pros

This is for MatchITSQL. - On-premise only environment which is deemed important for data isolation per legal requirements. - Uses MS SQL Server which takes advantage of existing infrastructure and licensing. - Closely integrated with SSIS which allows for very detailed and complex customization and manipulation of and allow to alternate between MatchIT automation and pure SSIS transformation/scripting as necessary. - Brilliant and responsive customer support as well as good quality consultancy services have been a great help in implementing MatchIT in real-world solutions with very little downtime due to blocking issues. - Very extensive parameterization capabilities.

Cons

I think it would be beneficial to have more detailed documentation available as well as step-by-step examples/tutorials/videos to help get up to speed with MatchIT SQL, especially in relation with the plethora of parameterization capabilities available.

SH
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Simon H.

Publishing, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good product, great support and service

Reviewed 6 years ago

Initial sales and consultation process was very good, lots of help/advice without being too pushy to get the sale. Excellent after sales support to help us get the best from the product.

Pros

It's flexibility and open-source nature of the SQL version and quality of results

Cons

It's a bit tricky getting your head around how and what to change in order to tweak the matching results to get it tailored perfectly when working with different different data sources that have different quality level

SM
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Sean M.

Logistics and Supply Chain, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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MatchIt Software Solution

Reviewed 6 years ago

Have been usiong MatchIt for over a decade. The software has always been functional and well supported.

Pros

HelpIt systems provide a very good level of support, including training courses if needed. Software is low cost and also flexible. DPS allocation system, in particular, works much better that our external PAF supplier.

Cons

No particular issues, other than the occasional problem which arises every now and then.

ic
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ian c.

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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not sure how it cleans data??

Reviewed 6 years ago

overall it does the job, whilst being fairly slow, 20 minutes plus to clean and check 10K records. sometimes disappointed that the software isn't able to identify correct information , but in the wrong order.

Pros

it does the job, however part of our job is to check addresses that are un-verified by the software., which can often result in 1000;s of records to check

Cons

if you have just a postcode and a house number the system will generally fail to add detail and verify an address, likewise if address data is in the wrong order (house number after the road) the software is unable to spot and correct this. Also spaces in data fields cause the system a problem

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Verified reviewer

Marketing and Advertising, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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matchIT

Reviewed 6 years ago
Pros

We can use MatchIT for all of our clients regardless of which postal provider they choose.

Cons

Initially it was quite confusing to use but the IT support was fantastic and talked us through it well.

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Verified reviewer

Printing, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Hard to tell who it is aimed for

Reviewed 6 years ago
Pros

Access to the most common data processing for bulk mailing jobs combined with easy access to additional paid services.

Cons

Unintuitive, convoluted ways of achieving even the most basic results, bizzarre quirks, problems with comma delimited files and lacking so absolutely basic functionality it is baffling (no option to ignore a file's native header row from processing without jumping through so many hoops with so many caveats it's not worth it in the end).

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Verified reviewer

Printing, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Leading Dedupe Softare

Reviewed 6 years ago
Pros

I've used MatchIT for 10+ years and get really good results on this software. Whilst many many apps will do deduplication on data, we find MatchIT to be the most flexible and affective.

Cons

It can be a little fiddly to get things setup right the first few times although guides are available.

RN
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Richard N.

Marketing and Advertising, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I've been using matchIT for over 25 years.....need I say more?

Reviewed 6 years ago

It's come a long way & having used matchIT since I think v2.1 on 2 floppy disks - it's matching routines assist in many of the multi-file dedupe work I still do!

Pros

Intuitive imports and great processing speed for multi-file work

Cons

Nothing really - having worked with it in its many phases of development - always learning new tricks.

rl
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richard l.

Printing, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Does what it says on the can

Reviewed 6 years ago

It as provided most of the things we need and has performed well. Help is very good and I would recommend it.

Pros

It seems to be very accurate and we haven't had any anomalies with data etc. Runs pretty fast considering the amount of data it uses, especially when using suppression files.

Cons

Little bit quirky and has a few minor issue, mainly with interpretation of data and header records. Not the most easiest layout to use as things need to be run in certain orders and this can be a bit clunky on this side.