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Microsoft Power BI vs NCR Aloha Comparison

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Overview

Category Leaders

Microsoft Power BI converts data into rich interactive visualizations, utilizing business analytics tools to share dashboard-based...

NCR Aloha is a cloud-enabled restaurant management and point-of-sale (POS) platform that helps restaurants focus on their...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

9.99

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

1K

5

4

3

2

1

642

375

49

7

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

3.7

74

5

4

3

2

1

26

23

10

8

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
79%
would recommend this app

Pros

It's an incredible programming for examination. I love the perception highlights since it transform drilling information into fun outlines or diagrams.
The ability to filter to the specific metric we are interested in is an amazing feature.
It is a good data analytics and visualization software and its ability to import data from multiples sources is a great feature.

Pros

We upgraded to command center from secure access to manager our 7 locations, great software. Having terminal access to the locations is great for testing and training.
Good - We enjoyed working with the local branch and helping us set up or system.
We have been with Aloha / NCR for six years, started with 4 locations, and have added 3 more in the last 4 years. We have the same account rep which is terrific.

Cons

Could be frustrating to use when first starting as it would give you an error message but provide no specifics on what is wrong or directions to fix it.
I find it a bit frustrating when presented with a visualisation that doesn't represent the particular angle on the data I am looking for.
Had to take some training courses and even at that it was still confusing.

Cons

The staff that supplied it, rude , unhelpful, always out to rip you off. No service support unless you pay ridiculous fees.
Never stays online, system goes down all the time terrible. No one wants to properly fix it they want to pass it on via email and leave you with no system.
Overall, it's been a mixed experience. Our local retailer got bought out by NCR and that's been a difficult process because the level of personal support changed for the worse.
  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features37
  • AI/Machine Learning
  • API
  • Accounting Integration
  • Activity Dashboard
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Cash Management
  • Collaboration Tools
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Categories
  • Customizable Dashboard
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Blending
  • Data Cleansing
  • Data Connectors
  • Data Discovery
  • Data Import/Export
  • Data Management
  • Data Quality Control
  • Data Synchronization
  • Data Transformation
  • Data Visualization
  • Delivery Management
  • Delivery Tracking
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Employee Management
  • For Restaurants
  • Geographic Maps
  • Gift Card Management
  • High Volume Processing
  • Integration into Third Party Applications
  • Interactive Reports
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • KPI Monitoring
  • Kitchen / Menu Management
  • Labor Cost Reporting
  • Loyalty Program
  • Mobile Access
  • Mobile Alerts
  • Mobile Payments
  • Multi-Channel Marketing
  • Multi-Location
  • Natural Language Search
  • Online Ordering
  • Online Payments
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • POS Integration
  • Payment Processing
  • Point of Sale (POS)
  • Product Catalog
  • QR Codes
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Restaurant POS
  • Sales Reports
  • Self Service Data Preparation
  • Self-service Analytics
  • Separate Checks
  • Single Page View
  • Split Checks
  • Status Tracking
  • Table Management
  • Third Party Integrations
  • Tips Management
  • Visual Analytics
  • Wait List Management
  • eCommerce Management
  • Total features61
  • AI/Machine Learning
  • API
  • Accounting Integration
  • Activity Dashboard
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Cash Management
  • Collaboration Tools
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Categories
  • Customizable Dashboard
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Blending
  • Data Cleansing
  • Data Connectors
  • Data Discovery
  • Data Import/Export
  • Data Management
  • Data Quality Control
  • Data Synchronization
  • Data Transformation
  • Data Visualization
  • Delivery Management
  • Delivery Tracking
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Employee Management
  • For Restaurants
  • Geographic Maps
  • Gift Card Management
  • High Volume Processing
  • Integration into Third Party Applications
  • Interactive Reports
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • KPI Monitoring
  • Kitchen / Menu Management
  • Labor Cost Reporting
  • Loyalty Program
  • Mobile Access
  • Mobile Alerts
  • Mobile Payments
  • Multi-Channel Marketing
  • Multi-Location
  • Natural Language Search
  • Online Ordering
  • Online Payments
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • POS Integration
  • Payment Processing
  • Point of Sale (POS)
  • Product Catalog
  • QR Codes
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Restaurant POS
  • Sales Reports
  • Self Service Data Preparation
  • Self-service Analytics
  • Separate Checks
  • Single Page View
  • Split Checks
  • Status Tracking
  • Table Management
  • Third Party Integrations
  • Tips Management
  • Visual Analytics
  • Wait List Management
  • eCommerce Management

Integrations

  • Total integrations324
  • Dropbox Business
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Microsoft Excel
  • Mixpanel
  • Salesforce Sales Cloud
  • Segment
  • Shopify
  • Slack
  • Snowflake
  • Stripe
  • Tableau
  • Twitter
  • Xero
  • Zendesk Suite
  • Total integrations31
  • Dropbox Business
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Microsoft Excel
  • Mixpanel
  • Salesforce Sales Cloud
  • Segment
  • Shopify
  • Slack
  • Snowflake
  • Stripe
  • Tableau
  • Twitter
  • Xero
  • Zendesk Suite

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

NCR Aloha logo

NCR Aloha

Very easy to use and to teach

Reviewed 5 years ago
Pros

Very user friendly, easy to teach to new employees. Easy to process payments and close out checks. Easiest use for bartenders I've seen.

Cons

Different functions available at different places I've worked at. If there is ever a power outage there is no built in backup battery or access to the open checks.