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Microsoft Power BI vs Clarity Connect Comparison

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Overview

Category Leaders

Microsoft Power BI converts data into rich interactive visualizations, utilizing business analytics tools to share dashboard-based...

Clarity Connect is a full-featured contact center native to Skype for Business.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

9.99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

510

328

46

7

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

3.7

5

4

3

2

1

3

2

3

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
71%
would recommend this app

Pros

I find the PowerBi amazing to have an easy to navigate and attractive interface, simple to create a new panel, easy to learn, not to mention the integrations he already has.

Magno B.

It is a good data analytics and visualization software and its ability to import data from multiples sources is a great feature.

AR

Anonymous Reviewer

A great reporting tool with great visuals and user friendly graphical user interface.A wonderful application for running day to day activities.

CM

Clive M.

Pros

Not enoughreviews yet

Cons

Could be frustrating to use when first starting as it would give you an error message but provide no specifics on what is wrong or directions to fix it.

YZ

Yang Z.

I find it a bit frustrating when presented with a visualisation that doesn't represent the particular angle on the data I am looking for.

DS

Daniel S.

Had to take some training courses and even at that it was still confusing.

KJ

Kyle J.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features32
  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Alerts / Escalation
  • Automatic Call Distribution
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Chat/Messaging
  • Collaboration Tools
  • Computer Telephony Integration
  • Configurable Workflow
  • Customizable Dashboard
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Blending
  • Data Connectors
  • Data Discovery
  • Data Import/Export
  • Data Management
  • Data Synchronization
  • Data Transformation
  • Data Visualization
  • Email Management
  • Email Tracking
  • Employee Communities
  • Employee Management
  • Forecasting
  • Geographic Maps
  • Heatmaps
  • Help Desk Management
  • IVR / Voice Recognition
  • Inbound Call Center
  • Integration into Third Party Applications
  • Interactive Reports
  • Live Chat
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Communication
  • Natural Language Search
  • PCI Compliance
  • Quality Assurance
  • Queue Management
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Rules-Based Workflow
  • Self-service Analytics
  • Summary Reports
  • Visual Analytics
  • Total features35
  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Alerts / Escalation
  • Automatic Call Distribution
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Chat/Messaging
  • Collaboration Tools
  • Computer Telephony Integration
  • Configurable Workflow
  • Customizable Dashboard
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Blending
  • Data Connectors
  • Data Discovery
  • Data Import/Export
  • Data Management
  • Data Synchronization
  • Data Transformation
  • Data Visualization
  • Email Management
  • Email Tracking
  • Employee Communities
  • Employee Management
  • Forecasting
  • Geographic Maps
  • Heatmaps
  • Help Desk Management
  • IVR / Voice Recognition
  • Inbound Call Center
  • Integration into Third Party Applications
  • Interactive Reports
  • Live Chat
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Communication
  • Natural Language Search
  • PCI Compliance
  • Quality Assurance
  • Queue Management
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Rules-Based Workflow
  • Self-service Analytics
  • Summary Reports
  • Visual Analytics

Integrations

  • Total integrations220
  • Dropbox Business
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft Excel
  • Salesforce Sales Cloud
  • Segment
  • Shopify
  • Slack
  • Stripe
  • Tableau
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations6
  • Dropbox Business
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft Excel
  • Salesforce Sales Cloud
  • Segment
  • Shopify
  • Slack
  • Stripe
  • Tableau
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk