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Microsoft Power BI vs Dispatch Comparison
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Overview
Microsoft Power BI converts data into rich interactive visualizations, utilizing business analytics tools to share dashboard-based...
Dispatch is the only field service software platform to help enterprises successfully unlock the potential of flexible service...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
9.99
/user
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
99
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
It's an incredible programming for examination. I love the perception highlights since it transform drilling information into fun outlines or diagrams.
Milind D.
The ability to filter to the specific metric we are interested in is an amazing feature.
It is a good data analytics and visualization software and its ability to import data from multiples sources is a great feature.
Pros
The best thing about this software is that it is super easy to work with, can put in notes for tech,customer,office staff, allows user to determine who they want to share the information with.
Maps are great to be able to schedule jobs in the same area if a tech is close by. Clients love being notified when the technician is on his / her way.
Ahead of the leading competitors while maintaining great, affordable pricing.
Cons
Could be frustrating to use when first starting as it would give you an error message but provide no specifics on what is wrong or directions to fix it.
I find it a bit frustrating when presented with a visualisation that doesn't represent the particular angle on the data I am looking for.
Had to take some training courses and even at that it was still confusing.
Cons
Customization n the fact that it crashes 2 times a month, field workers on mobile app constantly have problems , and customer support is only 9 to 5, emergency after hours is non existent.
Very poor customer service. The do not reply to complaints.
Its to easy to accidentally delete an invoice. Picture quality is horrible.
Key features
- Total features37
- AI/Machine Learning
- API
- Accounting Integration
- Activity Dashboard
- Ad hoc Analysis
- Ad hoc Query
- Ad hoc Reporting
- Alerts/Notifications
- Automated Scheduling
- Availability Management
- Billing & Invoicing
- CRM
- Collaboration Tools
- Compliance Tracking
- Contact Database
- Contract/License Management
- Contractor Management
- Credit Card Processing
- Customer Database
- Customizable Dashboard
- Customizable Forms
- Customizable Reports
- Dashboard
- Dashboard Creation
- Data Blending
- Data Cleansing
- Data Connectors
- Data Discovery
- Data Import/Export
- Data Management
- Data Quality Control
- Data Synchronization
- Data Transformation
- Data Visualization
- Dispatch Management
- Document Storage
- Electronic Payments
- Electronic Signature
- Employee Database
- Employee Scheduling
- Employee Self Service
- Estimating
- File Storage
- GPS
- Geographic Maps
- High Volume Processing
- Historical Reporting
- Integration into Third Party Applications
- Interactive Reports
- Job Management
- Job Tracking
- KPI Monitoring
- Location Tracking
- Maintenance Scheduling
- Mobile Access
- Mobile App
- Natural Language Search
- Payment Collection in the Field
- Performance Metrics
- Quotes/Estimates
- Real Time Analytics
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- Reporting/Analytics
- Routing
- Scheduling
- Self Service Data Preparation
- Self Service Portal
- Self-service Analytics
- Service History
- Single Page View
- Skills Tracking
- Status Tracking
- Task Scheduling
- Technician Management
- Third Party Integrations
- Variable Workforce
- Visual Analytics
- Work Order Management
- Total features45
- AI/Machine Learning
- API
- Accounting Integration
- Activity Dashboard
- Ad hoc Analysis
- Ad hoc Query
- Ad hoc Reporting
- Alerts/Notifications
- Automated Scheduling
- Availability Management
- Billing & Invoicing
- CRM
- Collaboration Tools
- Compliance Tracking
- Contact Database
- Contract/License Management
- Contractor Management
- Credit Card Processing
- Customer Database
- Customizable Dashboard
- Customizable Forms
- Customizable Reports
- Dashboard
- Dashboard Creation
- Data Blending
- Data Cleansing
- Data Connectors
- Data Discovery
- Data Import/Export
- Data Management
- Data Quality Control
- Data Synchronization
- Data Transformation
- Data Visualization
- Dispatch Management
- Document Storage
- Electronic Payments
- Electronic Signature
- Employee Database
- Employee Scheduling
- Employee Self Service
- Estimating
- File Storage
- GPS
- Geographic Maps
- High Volume Processing
- Historical Reporting
- Integration into Third Party Applications
- Interactive Reports
- Job Management
- Job Tracking
- KPI Monitoring
- Location Tracking
- Maintenance Scheduling
- Mobile Access
- Mobile App
- Natural Language Search
- Payment Collection in the Field
- Performance Metrics
- Quotes/Estimates
- Real Time Analytics
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- Reporting/Analytics
- Routing
- Scheduling
- Self Service Data Preparation
- Self Service Portal
- Self-service Analytics
- Service History
- Single Page View
- Skills Tracking
- Status Tracking
- Task Scheduling
- Technician Management
- Third Party Integrations
- Variable Workforce
- Visual Analytics
- Work Order Management
Integrations
- Total integrations393
- Dropbox Business
- GitHub
- Google Ads
- Google Analytics 360
- HubSpot CRM
- Mailchimp
- Marketo Engage
- Meta for Business
- Microsoft Azure
- Microsoft Excel
- Salesforce Sales Cloud
- Shopify
- Slack
- Snowflake
- Stripe
- Tableau
- Xero
- Zapier
- Zendesk Suite
- Total integrations18
- Dropbox Business
- GitHub
- Google Ads
- Google Analytics 360
- HubSpot CRM
- Mailchimp
- Marketo Engage
- Meta for Business
- Microsoft Azure
- Microsoft Excel
- Salesforce Sales Cloud
- Shopify
- Slack
- Snowflake
- Stripe
- Tableau
- Xero
- Zapier
- Zendesk Suite
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