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Mixpanel vs Bandwidth Comparison

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Overview

Category Leaders

Mixpanel helps companies build better products through data. With our powerful, self-serve product analytics solution, teams...

Bandwidth offers a suite of API products for businesses and developers wanting to add voice calling, secured 2FA text messaging...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

25

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

Free

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

5

4

3

2

1

52

36

8

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

5

4

3

2

1

74

31

6

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It is very easy to visualize and read on the screen the data exhibit. And it has a great set of filters and options to display and configure your own insights and reports.

Vinicius A.

Segment integration, Open API, good campaign tracking , funnel reporting and great user reporting aswell.

Ayoub K.

The easiness to track information and the possibility to analyse it based on segments teams was great. The customer support has always been active and answered fast.

AR

Anonymous Reviewer

Pros

The people who run it clearly care about their customers' experiences. The software does a great job and, on the rare occasion when it needs a boost, the customer service is the best in the business.

MO

Megan O.

Super easy to use and it has amazing voice quality, and a ton of amazing features I probably will never use.

Preston T.

The ability to manage all of carrier specific assets from a single portal. Ability to reconcile numbers, records and service offering makes Bandwidth one of the best in its class.

AR

Anonymous Reviewer

Cons

I found the interface hard to use at first. Also it was really annoying the lack of options to easily create "Read only" dashboards.

AR

Anonymous Reviewer

Somewhat difficult for new users and for trainees to use. Very difficult to maintain parity between users and their account on other software through any changes(ie. wrong email address gets fixed).

VG

Viktor G.

Quite heavy to understand, not always very simple. Too much fonctionnality and no real segmentation.

AL

Antoine L.

Cons

I know that passwords need to be changed on a regular basis but not that regularly, sometimes I got lost looking for the information I needed, probably my fault.

AR

Anonymous Reviewer

Unable to order multiple Rate Centers in one order. No option to update the whole order with Switch changes.

JG

Jennifer G.

Lack of route changes in Bulk through the portal. SMS Dashboard availability is not available at this time.

EM

Eyeleen M.

  • Vendor responds to reviews
  • Last review19 days ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features54
  • AB Testing
  • API
  • API Design
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Audience Targeting
  • Audio / Video Conferencing
  • Call Center Management
  • Call Conferencing
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Screening
  • Campaign Management
  • Campaign Segmentation
  • Chat Transcript
  • Chat/Messaging
  • Cohort Analysis
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contextual Targeting
  • Conversion Tracking
  • Customer Journey Mapping
  • Customer Segmentation
  • Dashboard
  • Data Discovery
  • Data Import/Export
  • Data Visualization
  • Device Targeting
  • Drag & Drop
  • Engagement Tracking
  • Event Tracking
  • Event Triggered Actions
  • Funnel Analysis
  • Geotargeting
  • Goal Setting / Tracking
  • IVR / Voice Recognition
  • In-App Events Tracking
  • Interactive Reports
  • Knowledge Base Management
  • ML Algorithm Library
  • Mobile Alerts
  • Model Training
  • Monitoring
  • Multiple Parties
  • Multiple Site Management
  • Multivariate Testing
  • Notification Scheduling
  • Pageview Tracking
  • Performance Metrics
  • Predictive Analytics
  • Predictive Modeling
  • Product Data Management
  • Push Notifications
  • Referral Tracking
  • Reporting/Analytics
  • Retention Tracking
  • Revenue Tracking
  • SIP Trunking
  • SMS Messaging
  • Split Testing
  • Statistical Analysis
  • Statistical Modeling
  • Test Scheduling
  • Text to Speech
  • Unified Communications
  • Usage Tracking/Analytics
  • User Interaction Tracking
  • Visitor Management
  • Visual Analytics
  • Visual Editor
  • Visual Notifications
  • Visualization
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Website Analytics
  • Total features31
  • AB Testing
  • API
  • API Design
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Audience Targeting
  • Audio / Video Conferencing
  • Call Center Management
  • Call Conferencing
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Screening
  • Campaign Management
  • Campaign Segmentation
  • Chat Transcript
  • Chat/Messaging
  • Cohort Analysis
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contextual Targeting
  • Conversion Tracking
  • Customer Journey Mapping
  • Customer Segmentation
  • Dashboard
  • Data Discovery
  • Data Import/Export
  • Data Visualization
  • Device Targeting
  • Drag & Drop
  • Engagement Tracking
  • Event Tracking
  • Event Triggered Actions
  • Funnel Analysis
  • Geotargeting
  • Goal Setting / Tracking
  • IVR / Voice Recognition
  • In-App Events Tracking
  • Interactive Reports
  • Knowledge Base Management
  • ML Algorithm Library
  • Mobile Alerts
  • Model Training
  • Monitoring
  • Multiple Parties
  • Multiple Site Management
  • Multivariate Testing
  • Notification Scheduling
  • Pageview Tracking
  • Performance Metrics
  • Predictive Analytics
  • Predictive Modeling
  • Product Data Management
  • Push Notifications
  • Referral Tracking
  • Reporting/Analytics
  • Retention Tracking
  • Revenue Tracking
  • SIP Trunking
  • SMS Messaging
  • Split Testing
  • Statistical Analysis
  • Statistical Modeling
  • Test Scheduling
  • Text to Speech
  • Unified Communications
  • Usage Tracking/Analytics
  • User Interaction Tracking
  • Visitor Management
  • Visual Analytics
  • Visual Editor
  • Visual Notifications
  • Visualization
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Website Analytics

Integrations

  • Total integrations165
  • Dropbox Business
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft Excel
  • Salesforce Sales Cloud
  • Segment
  • Shopify
  • Slack
  • Stripe
  • Tableau
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations7
  • Dropbox Business
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft Excel
  • Salesforce Sales Cloud
  • Segment
  • Shopify
  • Slack
  • Stripe
  • Tableau
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk