Mixpanel vs Intercom Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Security
Audit logs
Encryption
File sharing
Security alerts
Access control
Data policy
Social presence
Facebook
Twitter


Reviews

Benjamin Ligier

Verified Reviewer

Great platform for Customer Service

2017-08-17

Pros

Nice to have the possibility to trigger events using other tools like Mixpanel. Easy to create automated messages.

Cons

Lack of information on whether an email can be sent once / twice etc. Not the most intuitive interface for the organisation side. Shame you can't exclude people who received a sequence of email without having to tag them (unless I am wrong)

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Intercom Reviews
Intercom
Customer messaging platform for sales, marketing and support
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