Mode Reviews

Very easy to use, set up and organize. Their charting and reporting tools are super powerful, and generate great dashboards and reports. The ability to schedule report runs and even send them to Slack or email makes it easy for everyone in our organization to be on the same page.

Really just some minor UI annoyances, but nothing that would prevent me from recommending the software.

This BI software is very easy to use, it has allowed us to gather great insights comparing data from our CRM to our own in house Portal software.

Occasionally some of the coding can be difficult unless you have a very experienced Data Analyst to work with.

Ease of use, never fails to execute jobs, performant

UI could be a little more intuitive and flexible

The killer feature for mode is how it integrates into source control (github). I have used a lot of different reporting products and there is always a big pain point in putting the reports into source control and easily understanding what dependencies each report has to various data sources. Mode makes this so easy, and allows me to quickly change data sources from a code editor across many reports.

There does not seem to be a lot of options to connect to datasources other than from a database. It would be nice if you could define connections from an API.

The ease of use. Mode is really easy to use, specially you can put it as a self-serve data platform to anyone in your team maybe support, marketing, sales. Everyone can use and get the data.

The version we had was running queries on our own databases everytime we refresh the dashboard.

I like the ease of use and the fact that they keep improving the visualizations so it's becoming a one stop shop for analytics.

It's not Mode's fault, but I need to teach so many other people SQL in order to help them out. Otherwise they just re-run the same old reports.

The ability to do queries in both SQL and R programming allow for dynamic data pulls. The ability to schedule reports is also very helpful for the different departments at my company.

There aren't a lot of holes in what Mode provides. I may not be as informed as I need to be but I often run into issue joining one SQL query to another SQL query.

The user interface is intuitive and makes it easy to go from writing queries to creating dashboards.

1. There are glitches that can be frustrating. 2. There are certain missing features that would be nice additions. Example glitch: 1. When going from a query to report builder, certain times the created dashboard visuals won't load, which requires a page refresh to make it appear. Example additional features: 1. Ability to show or minimize all queries (i.e., show/hide the query & associated charts). 2. Ability to set a default color scheme for your account without having admin permissions.

Mode let's my team build dashboards to monitor our key results. It's incredibly easy to use and perfect for our needs.

Sometimes queries fail or it takes time to refresh a dash. Wish it were faster.

Customer service is great. They get back to me with answers very quickly and are thorough in their responses.

Some of the built-in reporting tools (e.g. pivot table) are quite limited. For example, you can't create functions in the pivot table.

I like the Python Notebook. It allows me to wrangle data from many data sources and quickly share results with the rest of the company.

There may be memory limitations when using the notebook with underlying data sets.

Mostly reliable, queries run quickly and efficiently over large data sets. Easy to put together charts quickly SQL and Python support in one place is great - no need to export .csv files into a jupyter notebook all the time

charting options can be limited sometimes, and I don't always have the time to put something together in python. pivot tables are AWFUL, just get rid - it's not even worth offering them

I really love that when I search for a column without knowing the table name - it will spit back the results of tables that may include the column I'm looking for.

For someone less technical, it isn't the easiest to build dashboards with inputs and make my queries more user-friendly for my teammates.

I like the feasibility of getting data as soon as possible without having to spend a ton of time digging around.

It does take a decent amount of time to initially familiarize yourself with the software however once you do its very easy going forward.

- The SQL tutorial that got me started with Mode. - The user friendly UI - Report tooling.

There used to be some limitations with graphs, but it seems to have gotten better over time.

It was intuitive and, as an intern that wanted to use a technology that was modern and capable of accomplishing great work, allowed me to achieve such goals of high productivity with maximum output. My ability to integrate Python, SQL, and HTML/CSS into a unified yet personalized dashboard that scaled well with the amount of data queried led to a product that accomplished our project goals without much technical problems.

Many incredible features are hidden behind a paywall, which is of course the purpose of a paid subscription but causes many users that can't/don't pay to miss some of the best aspects of the software.

I can track, plan, review and record data of every type with this software. Every day starts and ends with Mode. It allows an individual view along with shared data. We have historical data, charts, goals, scheduling, etc., all of which has become critical to tracking our metrics.

It takes some time to learn how to use it and manage the details. The support is there, but it’s not the most user-friendly software for beginners.

I love that [1] I could get started very quickly [2] easy to write sql queries [3] but have the option of adding more complex features to build cool dashboards.

The advanced features are cool, but it takes a lot of time to figure out how to use them. The Mode service team is really good at providing support, but you still need a lot of background to leverage the help they give you.

The reports are easy to read and keeps our org wide data super accessible. There's a lot of variety and options as far as visuals are concerned and the product seems flexible enough to work with most, if not all of our applications.

I find it sometimes confusing to navigate and find reports. Would benefit from a nested folder structure for improved organization of reports.

Mode gives me an easy way of understanding licensing on our platform. On top of that, it can provide insights so I can keep on top of my monthly KPI's and make sure I am on target and helps me prove to the company some of the tasks I have been able to complete.

Once logging into the database, it can be fairly difficult to use. It's has a very dark user interface which is hard to navigate.

Democratization of data - allowing users to self-serve and pull data on their own without having to know how to write queries/scripts/the like.

The fact that all new reports are created by default in your own personal area as opposed the desired location where you created the report in the first place.

I love the Python support out-of-the-box, and that you don’t have to pay extra for it (like some other companies).

It was not easy enough for us to hide implementation details from our users. Everyone was able to view the raw SQL statements and infer our database schema from there.

I like how easy it is to view the source code from the dashboard and edit it from there.

It has limited features on visualization options, such as drag and drop.

I love how easy it is to create charts and diagrams from the data to make it easier to explain to others. I love the power that comes with being able to write your own SQL queries

The speed. I know it's data intensive but at the same time, it's a slog to develop in when you are waiting 30s each time the query runs

- Easy to read and interpret - Customization is amazing - Honestly, makes my job easier as a salesperson - I can rank my leads accordingly and prepare for my calls easier

The actual visuals could be enhanced for a better user experience.