Mouseflow Features

Mouseflow

Live Click Tracking & Website Heatmaps

4.33/5 (9 reviews)

Mouseflow Feature Summary

  • Mouse Tracking
  • Click Heatmaps
  • Movement Heatmaps
  • Scroll Heatmaps
  • Keystroke Logging
  • In-Page Analytics
  • Link Analytics
  • Form Analytics
  • Funnel Analysis
  • Drop-Off Analysis
  • Performance Testing
  • Usability Analysis
  • Trend Report

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Mouseflow Feature Reviews

6 reviewers had the following to say about Mouseflow's features:

Marco Illgen

Great Mouse Tracking Tool

2018-03-19

Pros

Also, they did a good job of communicating the data security policy that you have to adapt to your website.

Cons

It was a little bit overwhelming to overlook all the features in the dashboard. I couldn't manage to find some simple features like the embed code.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
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Tyler Madison

Great for Customer Insight

2013-09-30

It's great for testing assumptions and gaining real-time customer feedback.

Pros

Easy to setup Good support Good prices Highly accurate

Cons

None

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
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Filippo Saccaro

Verified Reviewer

The right balance between costs and features

2017-06-08

Pros

Very easy to use and great in some features: heatmaps, recoring sessions, but most of all form analytics. Very interesting the balance between costs and features (also the new feedback module).

Cons

I expect integrations with other tools to be improved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: GetApp
Helpful?   Yes   No
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Anonymous
A verified reviewer

Best way to review User Sessions

2018-05-02

Being able to review across multiple device types, seeing through the form feature where customers may be having difficulty and getting a full view of my sales Funnel.

Pros

This allows me to turn it off or on when needed and also the filters to view sessions such as tags.

Cons

I wish there was a feature to "freeze/put on hold" and add another site in place of it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Crystal Ignatowski

Great For Recording Iframes

2018-04-23

Pros

One of our favorite features it the auto-tag feature. Recordings are automatically tagged for you with tags like "click rage" or "payment" or "click error".

Cons

One of our biggest cons is the endless scroll option in the user recording tool. It seems silly, but when you are scrolling and scrolling, the page gets bogged down. It makes sorting through recordings slow and arduous.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
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Crystal Ignatowski

Verified Reviewer

Pricier Than Some, But Still A Good Asset

2017-05-31

Pros

So far, pros include: -Being able to record (and SEE) what users are doing in an iframe -Lots of features (we probably are not using Mouseflow to its full potential) -Easy to set up

Cons

I don't like the fact that you can't add notes to recordings for other people on your team to see/read later. I also am not a huge fan of the layout. There's a lot going on with Mouseflow, which is great, but there's definitely a learning curve. Also kind of a bummer that with the iframe recording, you pay for 2x the recordings. (1 recording is what is outside the iframe, 1 recording is the actual iframe.) So for us, this meant we had to go into the next pricing plan. Not super happy about that, but that's what it takes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: GetApp
Helpful?   Yes   No
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