NUVI Features List

NUVI

Visual Intelligence

4.31/5 (55 reviews)

NUVI Feature Summary

  • Social Media Monitoring
  • Real-time Analytics
  • Data Visualization
  • Social Listening
  • Competitor Monitoring
  • Sentiment Analysis
  • Integrated Twitter Analytics
  • Social Media Publishing Tools
  • Customizable Reports
  • Social Engagement

Business Intelligence & Analytics Feature Comparison

Most popular features of all Business Intelligence & Analytics apps

API (113 other apps)
Activity Dashboard (82 other apps)
Ad hoc Reporting (57 other apps)
Business Analysis (39 other apps)
Business Intelligence (86 other apps)
Charting (66 other apps)
Customizable Reporting (59 other apps)
Dashboard Creation (64 other apps)
Data Filtering (50 other apps)
Data Import/Export (63 other apps)
Data Visualization (86 other apps)
Drag & Drop Interface (44 other apps)
Graphical Data Presentation (37 other apps)
Monitoring (59 other apps)
Real Time Analytics (72 other apps)
Real Time Data (57 other apps)
Real Time Reporting (44 other apps)
Reporting & Statistics (58 other apps)
Third Party Integration (49 other apps)
Visual Analytics (81 other apps)

NUVI Feature Reviews

25 reviewers had the following to say about NUVI's features:

Ksenia Burlakova

We couldn't live without Nuvi!

2018-03-11

Nuvi is helping our team build insightful social strategy and content plans using in-depth, data-driven analytics and real-time social listening!

Pros

Nuvi helps to bring real-time conversations to life!

Cons

Historical data does not pull Facebook/Instagram data (only Twitter).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Sara Rizk

Verified Reviewer

Powerful tool

2016-05-05

It's the first time we've been able to run such thorough analysis on campaigns and social media engagement with our brand

Pros

Detailed reports Easy to set up monitors Great international coverage Historial data available

Cons

Occasionally sluggish to download data Not as slick as other tools for social media publishing

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 6-12 months

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
Read more
Molly Nicholson

Verified Reviewer

BEST REAL-TIME SOCIAL INTELLIGENCE TOOL

2016-05-04

Being a complex, real-time social listening tool, having my account manager Rebecca support and help me implement NUVI’s capabilities with my clients has been extremely awesome.

Pros

Client support, the ease of pulling custom reports, easy to read data visualizations, everything I mentioned above!

Cons

When I'm in an account and go back to the main Monitor screen, it changes the account I'm in to the first business in my list.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Free Trial

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
Read more
Josh von Scheiner

Verified Reviewer

NUVI - standard tool in tech stack

2016-01-27

* Live Mention Stream - For real time activations, nobody can beat NUVI's real time stream.

Pros

* Private Facebook data! * Flexibility of the product * ease of use * extremely responsive account team * price

Cons

* works better in Chrome than Firefox * monitor nesting management

Rating breakdown

Value for money
Ease of use

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No
Read more
Paul June

Verified Reviewer

Top Shelf .... NUVI

2016-02-16

It sets apart the digital players from the fly-by-nights by providing real-time data on influencers, conversations, regions, sentiment, hashtags, demographics and more.

Pros

It appeals to both left and right brain when monitoring the conversation.

Cons

A content generator and bulk email uploader are missing.

Time used: Free Trial

Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
Director of Community and Content (Marketing and Advertising company, 11-50 employees)
Verified Reviewer

Great way to gain valuable insights!

2016-02-21

We've been using for over a year and I've found it to be the most robust and effective way to monitor online activity.

Pros

- Easy to use - Good balance of visuals and data - Useful reporting tool - New features being added

Cons

We haven't really had any issues with it so far. Keep up the good work!

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No
Read more
Jenn Stark

Verified Reviewer

Outstanding product if you use the data!

2016-05-26

Beyond that, NUVI's robust metrics package proved valuable in two ways: It spurred conversation ABOUT social media, more so than any tool my organization has used, and its inviting graphs and reports helped keep the "cool" factor intact in all the data...a necessary balance to ensure you maintain the attention of an executive team.

Pros

Ease of use, robust data tracking, and great reports

Cons

Could always use more customizable reporting!

Rating breakdown

Ease of use

Time used: 6-12 months

Source: GetApp
Helpful?   Yes   No
Read more
Ciara Dawson

Verified Reviewer

AWESOME listening and monitoring tool!

2016-05-03

The social stream is very unique and in real-time. So as mentions occur, you can see them pop up immediately - which is very cool to watch (I'd love to have a monitor that just runs the stream all day long!)

Pros

Customer service - account managers are always helpful and attentive, Social stream - shows mentions in real time and is really cool to watch, Reporting feature - builds unique reports based on various preferences, Appealing dashboard - appears very engaging

Cons

Search feature can sometimes be "buggy."

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No
Read more
Damaris Bender

Verified Reviewer

NUVI Review

2016-02-09

We are able to give them real-time, customized information that helps them understand the conversation surrounding their brand.

Pros

One, the intelligence of the platform has given us an opportunity to serve our clients in a more in-depth way.

Cons

Something I dislike is the inability to generate the total reach of negative mentions in a report. There is a back door way to do this though, which is helpful.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No
Read more
Stuart Call

Verified Reviewer

Become a better listener with Nuvi

2016-01-26

- We want to listen to the conversation about our brand and better shape our campaigns based on our consumers wants and needs. Nuvi enables us to do that.

Pros

- Beautiful user interface - Visually stunning - Enables you to effectively monitor the conversation taking place about your brand through social media - Superior analytical software - Live monitoring provides instant ability to connect and engage with EVERYONE!!

Cons

- Would be nice to have more analytics regarding Instagram (this is probably hindered by the amount of data Instagram will actually let you see)

Time used: Free Trial

Source: GetApp
Helpful?   Yes   No
Read more
Jamie Wilkinson

Verified Reviewer

Excellent monitoring and reporting tool which is highly scaleable

2016-03-24

Beautifully visualises complex data via an easy to use interface and helps make creating social media monitoring and analysis reports very easy.

Pros

Very easy to use, yet produces highly visual results which clients love Can be used for multiple clients without increasing your cost.

Cons

We are in Australia, and although I have found the customer service at Nuvi to be excellent, there isn't anyone locally in our timezone, so there can be a lag between raising and issue and it getting solved.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 6-12 months

Source: GetApp
Helpful?   Yes   No
Read more
Brian Schaffer, CFMP

Verified Reviewer

Powerful Social Media Monitoring

2016-03-29

NUVI is an extremely powerful social media tool that allows us to monitor and protect our brand as well as keep track of the competition.

Pros

Ease of use Publishing all-in-one Robust Reports

Cons

Almost too powerful Data can sometime be overwhelming

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No
Read more
Amy Do

Verified Reviewer

Valuable Listening Tool

2016-04-11

The NUVI dashboard provides a number of ways you to view data, helping you identify trends quickly and even dive into the conversations yourselves to get a better idea of the context around conversations.

Pros

One of the greatest perks is NUVI's reporting template.

Cons

Two areas of improvement are monitoring metrics for earned social channels and new channels that pop up - like Instagram and SnapChat.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
Account Manager (Marketing and Advertising company, 11-50 employees)
Verified Reviewer

Excellent Tool!

2016-01-29

Truly best service on any 3rd party product we use.

Pros

- Easy Interface - Great Formatted Reports - Customer Service - Affordable

Cons

- My only con at this point is that it isn't a more comprehensive reporting system - would love the platform to expand to include Radio/TV/Online

Time used: Free Trial

Source: GetApp
Helpful?   Yes   No
Read more
Colleen Sisler

Verified Reviewer

Nuvi makes social listening and reporting easy

2016-01-29

Nuvi makes social listening and reporting much easier.

Pros

We love that they are willing to get on the phone to help setup monitors to make sure we get the information we are looking for.

Cons

Building the monitors properly is the key.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
Advisor, Social Media (Transportation/Trucking/Railroad company, 10001+ employees)
Verified Reviewer

NUVI

2016-03-29

It has a good variety of visual dashboards that show social activity.

Pros

Social media visual's - I have these rotating on a social media dashboard in our PR department.

Cons

Some things that still need to be tweaked, like geographical information doesn't appear from Canada in their reports.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Free Trial

Source: GetApp
Helpful?   Yes   No
Read more
Sarah Lang

Verified Reviewer

Great Listening/Monitoring Tool

2016-02-29

We initially purchased this tool just for listening/monitoring but have learned to do so much more with it.

Pros

The dashboards for each monitor is also very easy and friendly to use.

Cons

Sentiment can be very inaccurate which reflects poorly in our reports but we've learned that this can be easily corrected.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 6-12 months

Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
Vice President (Public Relations and Communications company, 11-50 employees)
Verified Reviewer

Great tool for client service

2016-05-04

We use NUVI for nearly half of our client accounts, mainly as a tool to spot opportunities and challenges for clients wishing to expand their social media reach and engagement. It's easy to use and costs just a fraction of all of its competitors.

Pros

Many to list - some of our favorites are the comparison dashboards, customized reporting and crisis alert monitoring.

Cons

We would love a news story archive to be made available at some point in the future.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 6-12 months

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
Read more
Carolina Kina

Verified Reviewer

NUVI - Great Monitoring Tool

2016-03-29

I've been using NUVI for about a month now, and it's been a great experience so far. There are multiple features on NUVI that have proven beneficial to our Communications and Strategy teams. We're able to get a much more in-depth and detailed look at the social landscape which helps us at all stages of content development. Our Client Success Manager, Amberlyn, has been so incredibly helpful since we started using NUVI. She truly cares about making us knowledgable about the product and goes above and beyond to explain and answer any question we may have.

Pros

This tool pulls insights and analytics unlike any other monitoring product I've used before.

Cons

Setting up a solid monitor might be a little tricky at first, but with the help and guidance of Amberlyn, she's really gone above and beyond to ensure that we're well-versed with NUVI.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
Helpful?   Yes   No
Read more
Anita Oszkinis

Verified Reviewer

Great social listening tool

2016-03-31

We have been using NUVI for social listening/monitoring for a couple of months now and we are very pleased with the platform.

Pros

NUVI offers great data visualisations – making reading and understanding data quick and easy.

Cons

While we have come across a few glitches, these are usually resolved very quickly after lodging a support request.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
Helpful?   Yes   No
Read more
Nicole Bentley

Verified Reviewer

Good tool with great support

2016-03-29

It also has a clear, concise dashboard, so it looks awesome when we send reports to clients.

Pros

- Publishing tool - Tracks engagement - Tracks conversation - Easy to use

Cons

- It only starts tracking when you purchase the tool (unless you want to pay an additional fee)

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Free Trial

Source: GetApp
Helpful?   Yes   No
Read more
Alejandro Flores

Verified Reviewer

Nuvi Review

2016-04-01

Graphs, data, and information is beautifully displayed.

Pros

Beautiful dashboard.

Cons

Cost is a bit high. There are many (and growing) social media tools out there with many similar features.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 6-12 months

Source: GetApp
Helpful?   Yes   No
Read more
Betsy Ellison

Verified Reviewer

Great Product for Events

2016-03-29

One of my favorite things is the ease of reporting -- my superior is big on reports and it's so quick to turn around a beautiful, chart-filled PDF with NUVI!

Pros

Easy and clean reports (email or PDF); main dashboard is not overwhelming and includes all valuable information; keyword structure for listening is easy to manage; customization of timelines for reporting and monitor overview; ALERT capabilities (I utilize the text alerts for high ranking influencers)

Cons

Search function isn't as simple as I would hope it to be - I've had times were we have tried to search for a specific item in relation to the monitor and keywords and nothing has come up.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 51-200 employees)

Snazzy design, flashy demo, underlying IT will give you heartburn

2018-04-06

Initial excitement followed by a creeping sense of disappointment

Pros

They have a beautiful product, a nice data visualization engine and aggressive sales reps who know how to show you want to you want to see .

Cons

My recommendation is to stick with credit card contracts from Mention or others until your ready to spend what it takes to conduct reliable analytics.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Kimball J. Palmer

Verified Reviewer

NUVi: Great tool!

2016-02-25

Because of the real time monitoring, we were able to direct people on how to join the event when people mentioned us with questions.

Cons

We tried out the publishing tool, but it didn't have everything we needed so we ended up using a different tool, but our AM was awesome to help us out during our live event. Overall, NUVI has been great!

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
Helpful?   Yes   No
Read more