Pendo Pricing Plan & Cost Guide

Pendo

Product usage & behavior data capture

4.52/5 (29 reviews)

Pendo Pricing

Pricing model: Freemium, Subscription

Free Trial: Available (No Credit Card required)

Free with up to 100 monthly active users. Includes community support, rich product analytics, targeted in-app guides, polls, NPS surveys and Pendo branding.

For greater than 100 monthly users contact Pendo for a custom pricing plan.

Competitors Pricing

SQL-RD

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Intouch Insight

Starting from: $19.00
Pricing model: Subscription

REPODS

Starting from: $10.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Revulytics

Starting from: $59.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Funnel Science

Starting from: $75.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Pricing Comparison

How does Pendo compare with other Business Intelligence & Analytics apps?

Subscription plan?

Pendo



99% of apps offer a
subscription plan

Free trial?

Pendo



86% of apps have a
free trial

Freemium plan?

Pendo



28% of apps have a
freemium plan

Pricing Comparison

Business Intelligence & Analytics app prices shown are $/month

Please note: For comparison purposes the price for Pendo has been scaled monthly. Actual price is $/per year




Pendo Pricing Reviews

Pros
  • This is exactly what we needed to get started with our user onboarding and tracking analytics. They do things very well in both areas
  • Pricing model (based on active users and not events). Easy to set up events. Captures all events historically even if you aren't tracking them in the UI. Good to work with.
  • The amount of value that this software has delivered my organization is incredibly impressive. We have at least 5 internal organizations (marketing, support, product management, UI/UX, engineering) that have all benefited from this software.
  • Pendo is easy to set up and quickly get value from. Our entire company is now using Pendo for different things - whether it be understanding adoption at an account level or putting marketing event invitations to selected customers in the app, Pendo is our go-to tool.
Cons
  • So far I have nothing negative to say about this software over the 3 months that I've been using it.
  • The price, for being a small team a month is a rediculous starting price for something like pendo. I love the people we've worked with over there but with a company as large as this.
  • Has some issues -- stuff breaks every once in awhile. Still fairly new and building out features. Waiting for mobile tracking to be integrated into main Pendo and come down in price.
  • The dashboards and "groupings" leave a bit to be desired. There's so much data in the platform, I want it be as easy as possible to share with the team or put up on a TV . Everything is there, it just takes a bit of massaging and exporting to make it really shine.
95%
recommended this to a friend or a colleague

4 reviewers had the following to say about Pendo's pricing:

Stephen Cunningham

Great software but comes at steep price

Used daily for less than 6 months
Reviewed 2017-09-20
Review Source: Capterra

This is exactly what we needed to get started with our user onboarding and tracking analytics. They do things very well in both areas

Read the full review


Pendo

Product usage & behavior data capture

Anonymous

Powerful analytics tool

Used weekly for less than 6 months
Reviewed 2018-03-12
Review Source: GetApp

Pricing model (based on active users and not events). Easy to set up events. Captures all events historically even if you aren't tracking them in the UI. Good to work with.

Read the full review


Pendo

Product usage & behavior data capture

Daniel Schoonmaker

Pendo is one of the better SaaS softwares that I've ever used

Used daily for less than 6 months
Reviewed 2018-07-16
Review Source: Capterra

The amount of value that this software has delivered my organization is incredibly impressive. We have at least 5 internal organizations (marketing, support, product management, UI/UX, engineering) that have all benefited from this software.

Read the full review


Pendo

Product usage & behavior data capture

Shaun VanWeelden

It just works - Provides amazing insights

Used weekly for 1-2 years
Reviewed 2018-04-06
Review Source: Capterra

We understood our adoption issues and could apply data to our hypothesis on how to address them. Our customer success team now has strong visibility into their customers usage or lack thereof so we can get ahead of any issues. Our Pendo data is synced into Salesforce so our sales team can find references or up-sell opps easily. Our engineering team appreciates Pendo guides so they don't have to continually update modals and text as we roll-out new features or want to solicit feedback. Can't recommend the product and the team behind the product enough.Pendo is easy to set up and quickly get value from. Our entire company is now using Pendo for different things - whether it be understanding adoption at an account level or putting marketing event invitations to selected customers in the app, Pendo is our go-to tool.

Read the full review


Pendo

Product usage & behavior data capture