Pendo Pricing Plan & Cost Guide

Pendo

Product usage & behavior data capture

4.45/5 (66 reviews)

Pendo Pricing

Pricing model: Free, Subscription

Free Trial: Available (No Credit Card required)

Free with up to 100 monthly active users. Includes community support, rich product analytics, targeted in-app guides, polls, NPS surveys and Pendo branding.

For greater than 100 monthly users contact Pendo for a custom pricing plan.

Competitors Pricing

Geckoboard

Starting from: $25.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Tableau Software

Starting from: $70.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Chartio

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Yellowfin

Starting from: $1750.00/year
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Pricing Comparison

How does Pendo compare with other Business Intelligence & Analytics apps?

Subscription plan?

Pendo



99% of apps offer a
subscription plan

Free trial?

Pendo



87% of apps have a
free trial

Free plan?

Pendo



27% of apps have a
free plan

Pricing Comparison

Business Intelligence & Analytics app prices shown are $/month

Please note: For comparison purposes the price for Pendo has been scaled monthly. Actual price is $/per year




Pendo Pricing Reviews

Pros
  • -Amazing customer service!! -Definitely seems to be up and coming in the walkthrough platform realm
  • This is exactly what we needed to get started with our user onboarding and tracking analytics. They do things very well in both areas
  • Pricing model (based on active users and not events). Easy to set up events. Captures all events historically even if you aren't tracking them in the UI. Good to work with.
  • The amount of value that this software has delivered my organization is incredibly impressive. We have at least 5 internal organizations (marketing, support, product management, UI/UX, engineering) that have all benefited from this software.
Cons
  • The tool is expensive. It took us a while to commit to this, but we are very happy we did.
  • So far I have nothing negative to say about this software over the 3 months that I've been using it.
  • -Too expensive compared to companies that can offer the same for less or close to the same for a lot less
  • The price, for being a small team a month is a rediculous starting price for something like pendo. I love the people we've worked with over there but with a company as large as this.
96%
recommended this to a friend or a colleague

7 reviewers had the following to say about Pendo's pricing:

Stephen Cunningham

Great software but comes at steep price

Used daily for less than 6 months
Reviewed 2017-09-20
Review Source: Capterra

This is exactly what we needed to get started with our user onboarding and tracking analytics. They do things very well in both areas

Read the full review


Pendo

Product usage & behavior data capture

Anonymous

Powerful analytics tool

Used weekly for less than 6 months
Reviewed 2018-03-12
Review Source: GetApp

Pricing model (based on active users and not events). Easy to set up events. Captures all events historically even if you aren't tracking them in the UI. Good to work with.

Read the full review


Pendo

Product usage & behavior data capture

Anonymous

I've been looking for a real solution to my User Behavior Analytics Problem

Used daily for 1-2 years
Reviewed 2018-12-14
Review Source: Capterra

My experience with Pendo over the past year has been excellent, from initial discussions, implementation and support, Pendo has been great. Big shout out to the team at Pendo all have been very supportive and patient. Pendo is built for product teams and provides a real solution to what I consider User Behavior Analytics, Qualitative + Quantitative Insights. The best part its super easy to get up and going, minimizes my development and implementation efforts. I have been able to train my Product Managers and UX Designers/Researchers in how to Tag, Generate Reports in less then 1 hour. Pendo makes Analytics easy + fun which is perfect in keeping my teams engaged and using analytics to measure success with each release. Also Pendo helps us now connect a complete user journey cross devices from desktop to mobile, it has helped us drive engagement into new areas of our applications through what they call Guides, and has allowed us to easily and quickly identify problem areas by looking into the analytics and using in-app surveys to collect additional in the momement feedback.

Read the full review


Pendo

Product usage & behavior data capture

Daniel Schoonmaker

Pendo is one of the better SaaS softwares that I've ever used

Used daily for less than 6 months
Reviewed 2018-07-16
Review Source: Capterra

The amount of value that this software has delivered my organization is incredibly impressive. We have at least 5 internal organizations (marketing, support, product management, UI/UX, engineering) that have all benefited from this software.

Read the full review


Pendo

Product usage & behavior data capture

Anonymous

Amazing tool!

Used daily for less than 6 months
Reviewed 2019-01-08
Review Source: Capterra

This product is amazing. We recently implemented this tool on our site. It has helped us cut down on the need for development to get some key features worked into our tool. Now, when we thought it would take months, we have a quick knowledge base, release notes, training videos, and FAQs on our site in mear weeks.

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Pendo

Product usage & behavior data capture

Anonymous

Awesome Customer Service Team

Used daily for free trial
Reviewed 2019-01-05
Review Source: Capterra

-Amazing customer service!! -Definitely seems to be up and coming in the walkthrough platform realm

Read the full review


Pendo

Product usage & behavior data capture

Shaun VanWeelden

It just works - Provides amazing insights

Used weekly for 1-2 years
Reviewed 2018-04-06
Review Source: Capterra

We understood our adoption issues and could apply data to our hypothesis on how to address them. Our customer success team now has strong visibility into their customers usage or lack thereof so we can get ahead of any issues. Our Pendo data is synced into Salesforce so our sales team can find references or up-sell opps easily. Our engineering team appreciates Pendo guides so they don't have to continually update modals and text as we roll-out new features or want to solicit feedback. Can't recommend the product and the team behind the product enough.Pendo is easy to set up and quickly get value from. Our entire company is now using Pendo for different things - whether it be understanding adoption at an account level or putting marketing event invitations to selected customers in the app, Pendo is our go-to tool.

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Pendo

Product usage & behavior data capture