Phocas Software vs Germain UX Comparison

Germain APM is a full fledged feature to automate each type of business (health care, financial, retail, communication, media, manufacturer and many others) processes and analytics using most updated software technology with multiple types of graph for 24/7 business process monitoring, with best performance in multiple types of packages in lowest prices/rates and real user experience with multimedia stuff with every types of business covering the complete business documentation.

Application should have multiple social logins options like face book, tweeter, linked in and Instagram etc. And mostly users don’t like to fill surveys.

Hi Mohammad. Thank you

Germaina APM is a great monitoring tool that provides monitoring and data analytics to a wide range of technologies from the point that user hits the system until leaving it. This will lower admin effort used to diagnose performance or system issues. Very Impressed!

Nothing really the software has all functionalities I needed

The software is awesome in design with best features included in it. It provides better tool experience and navigation performance. The features vary from user to management perspective and software requirement to software maintenance. The best thing in this software is that it supports multiple platforms from Software Development (.Net, Java and more) to Database Management (MS SQL Server, MySQL, Oracle and more). It also provides Business' dilemma from hiring to quality assurance. Highly recommended APM so far.

The software is a bit complex that is the reason that one will require time to get attached to it.

Thank you for your review :)

Very responsive design with a great user interface. Software with complete features for the user. Attractive "help" menu to keep the user comfortable with the services.

Still any minor bug that some text overlaps and overstep with the borderline

Thank you for the review Mahyi

software tools that help to debug and maintain the code

Its good product for easy to use by everyone

Powerful dashboard system, fully customizable by experienced users. You easily can add new, edit, remove, reorganize and filter dashboard elements (called “portlets”). Extensive library of preconfigured KPIs and SLAs for user, business and IT infrastructure. Assisted configuration of goals by priority areas during the on-boarding process.

Lack of a streamlined user interface for non-IT people. The amount of visual elements displayed by default can be a bit intimidating for non-tech savvy users (suggesting fewer metrics during the initial use of the platform may help here).

Thank you Fabio. We are working on making germainAPM easier-to-user for non-it community and will be ready with a new version by 10/31/20

- A great platform for the health check of the network. Network latency, network bandwidth, memory usage, cpu usage, server availibility and more features are available. - User friendly platform for application management, server management, database management and the network management. The germain APM software helps greatly in monitoring KPIs as well as SLAs - Easy to walk through the options available on the APM screen and gives us full visibility for different widgets. Also, great easy to understand the documentation available for the end-user.

- One feature that I did not like is the presentation mode. Once, we activate the presentation mode and we hover the mouse on the screen, it keeps saying "Click anywhere to exit the presentation mode".

Thanks for this feedback. We are going to update the presentation mode so that nothing shows up above it while it is on. User will have to click anywhere on the screen to stop it, which is what you would expect. feel to reach out to us info@germainapm.com and share more feedback :)

At first, I really like the wizard feature option. Another interesting thing is that it supports many programming and scripting languages (object-oriented and databases). Overall it's a great developed concept that will save a lot of your time and improve productivity which is highly important.

From my experience during navigation overall UI is a little bit complicated and some bugs could be improved. (noticed overlapping). That's the maybe minor cons but should consider for further improvement.

Thanks for your review and we will address these UI overlaps on Mac shortly.

Germainapm is a complete tool that an IT of every organization really needed. It will help IT infrastructure both front and back to run smoothly and to prevent breakdown. Using this software is a huge advantage, it will save employee time and company profit. The software interface and functionality are well detailed. What I like most in GermainAPM are the complete data sources for both hardware and software. The ability to analyze user experience and business processes is amazing.

The wizard in deploying new task like monitoring is a little bit confusing for a new user, however still it can be learn easily.

Thanks for your review Alexandre. We are working on enhancing the ux of our config wizards so a non-it person can easily use them. We are looking at having this ready by end of 2020. thanks again

The fact that Germain APM benefits a lot of essential industries such as Financial Services, Healthcare, Manufacturing, Media, Retail, Telecommunication, and Transportation is such an amazing job of the software. This technological advancement provides 24x7, real-time, deep insights into complex application performance problems to maintain an expected level of service. The Alert and Automate feature for critical occurrences are also a great factor to have Germain which are cost-saving/effective, improve IT ops, software, and hardware performance. I like that it generates and provides smart and actionable insights that help CX, PX, UX, Application Administrators Developer, and Data Scientist to become more innovative to come up with technical and business issues solutions.

I just hope to expand the services to more industries in the future especially that we are adapting to the "new normal"

Thank you Irene. germainAPM is available to other industries and our help is offered for free and unlimited. :)

1- The Dashboard is very user-friendly and the new user can find it easy to understand and access the other feature with ease. 2- The UI is well organized and it is easy to navigate between pages, you can find any resources you need without facing any problem. 3- It offers a variety of latest technologies and it's very good with working with different database integration.

The only thing which lacks is the need for instructions, guides, or walkthroughs which can make it more user friendly.

Thanks Shubham

This software shows me user activity very well within details there also available filter option which helps me to understand my business progress

There too may option its need to understand with little time

Thanks Shakil.

Affordable, clear, easy to use software monitoring tool. Good for individual or medium business. Provides solid monitoring services, recording real visits of a website.

Takes time to get used to. Would be great to have extra languages.

thanks. UI/content can be provided in various languages. please contact us info @ germainapm.com for more details.

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Hi Ben, just got to realize you posted this review, which we cannot thank you enough for! :)

germainAPM software provides powerful (and, in my professional opinion, essential), monitoring services and technologies for any individual/organization out there today that cares to understand the various facets of their operations and how to improve upon the current/existing processes and performance levels. As a primary decision-maker in several different capacities - business services-provider,...

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While I do feel a bit overwhelmed by the vast offerings and complex technologies of it all, I am willing to take the time to learn it and am looking forward to discovering just how much more I can do with germainAPM.

Thank you so much Kelly. Agreed we do need to provide self-guidance

As I am using this software since last one month and I mostly like customized feature which is help me a lot to work smoothly.

Some-time the response of operation not working due to network efficiency .

thanks Arun

Overall experience is really good, after purchasing software not only the product was extraordinary but the services are great too.It helped my company to increase its business. Whenever we faced any issue the support team was very proactive and in no time my issues are solved, i am very happy with my purchase decision. It very easy and simple to use and we are easily using this software as a service

The UI needs to be refactored to the modern standard and its little complex to create new dashboard for users a little hard to remember steps

Thank you so much Siku. Dashboards can be created in several ways 1)logon>dashboard>explore your data> any search here will auto generate a dashboard 2)logon>dashboard>all>create a new dashboard>add portlet(s) for any of the listed kpis or create a new kpi first ..=>this second process is being refactored so it is easier :)

1. The onboarding flow is very easy and user can start configuring the software. 2. A very flexible pricing policy allows both small and big companies to use this solution for their needs. The customer support helps to resolve any problem quickly and with no charge. 3. Germain APM monitoring hardware, network components, software and databases. Our engineers can be alerted about any significant problem and create automated tasks to avoid some issues.

The UI looks outdated and needs to be updated.

Thanks for your review Anna. Although we just built this new UI (using what we think is the best javascript framework on the market) we do realize we need to improve the "look-and-feel" :) thanks again for your feedback

Germain APM is a SaaS solution that provides real-time monitoring, analytics, insights and process improvement in almost every digital environment. The benefits of Germain APM can be multifold and I’ll list some of its useful features: - You can define multiple KPI-s, and for each KPI - several different SLA-s (Service Level Agreements). Each SLA can have its own threshold (filter/condition) that will...

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On the other side – the initial introduction of the software in real time environment can be time-consuming and will ask for technology experts – either Germain experts, or on-site employees.

Thanks Zoran!

I like Android Device and Android Application for Monitoring

Don't like Directory Monitor Deployment (not that easy to use)

I've used germain APM software and its undoubtedly fast and reliable. We used it for real time processes performance monitoring and analysis. I like they are handling different multiple applications developed in different technologies. I strongly recommend Germain APM.

I've only one concern; I thought they are not providing services on weekends. that would be great if they provide services on weekends as well.

Hi Zohaib, thank you so much.

As I start logging in to this application the first thing that I have notice is the font that this website is used, I liked it and it's not complicated to read every information that you can see on it. Secondly, I would like to commend how this application is friendly user for the Client's presentation and some stuff that you can maximize as a source of business. Lastly, It's quite fun to see that this application can accommodate a bunch of business different kinds of industries such as financial services, healthcare, manufacturing, media, retail, telecommunication and transportation.

Upon navigating on this software I also noticed the prices of each service this may be my least concern, if possible, that the marketing department can change it for a reasonable price so that small businesses can afford to use the said cloud application.

Thank you Heinnastine

While opting for application performance monitoring software, I researched and compared a variety of softwares but either they would not fulfill my requirements or were way beyond my budget. I was looking for an application which was easy to use and at the same time would give me freedom to customize the monitoring according to my needs. Customizable dashboard, comprehensive and clear reporting, intuitive graphs and deep down analysis of problems/crashes are the definite plus points of Germain APM.

However, the one thing that put me off (which was not related to the actual software), was the lack of online material that I could review and seek help from for better understanding. Although I arranged a meeting with the Germain team but I would have appreciated some more videos online.

Thank you Taimur. Although i would agree that we can improve our doc/video...they are available here: https://germainapm.atlassian.net/wiki/spaces/germainAPM/overview

1. germain APM’s RUM: what sets it apart – is its proprietary, real-time Replay sessions and Bottleneck identification features 2. software tool gives companies the power to reconstruct a customer journey in real time to identify any potential problem points 3. consolidate all customer’s monitoring, analytics and automation needs on one germain APM platform

Germain should have mobile App, to send customer timely notification of some important data, change, error, events.

thanks for your review! :) we do have a mobile app but it is only intended for monitoring/debugging of mobile apps and mobile device. stay tune for the rest :)

Germain APM is a fully-featured tool to monitor daily business activities and automate important delivery tasks. User experience and Dashboard is quite interactive for new users, Also one can easily use this software as a service, It offers a wide range of data sources like Database, File systems and very helpful in reducing response time. Overall a great tool to improve the customer experience.

I was not able to find any Android or ios application to manage notifications from mobile.

thank you Vaibhav.