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Data Bunker
Squeeze Real Value From Data
Last updated: December 2024
Data Bunker Reviews (2025)
22 reviews
Recommended
Francisco N.
Retail, 10,001+ employees
Used weekly for 6-12 months
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In general, everything is very good. Any questions I have are answered, any situation or incident that arises is attended to promptly and that helps a lot to speed up many issues.
I really liked the quality of the service they offer, both digital on the platform and human. Without a doubt, their customer orientation is unmatched and any question, no matter how small, is answered with great kindness and a focus on service. Without a doubt, the service they offer is excellent.
We could improve our business relationship with face-to-face sessions, understanding that we are far away, but keep them fixed every 3-4 months or as suits you.
This review was translated from Spanish. Read original review
Patricia H.
Wholesale, 201-500 employees
Used monthly for less than 6 months
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The overall experience has been excellent. The company had a gap in the competition visibility part, there is an option at a global level, however, to carry out country analysis is complex and requires spending a lot of time. The Data Bunker service came to fill that gap in an extraordinary way, giving the information of several competitors in a single view and spending more time on my part generating insights and strategies instead of collecting the information.
1. Without a doubt, the service that I have received from the team, the attitude of service and flexibility that they show throughout the process is something to be recognized2.The product is easy to use and explain, it is self-taught3.At the beginning it was not fast or The translation of the information to the style of the company is easy, however it is admirable the time and effort they put into making the tool fully meet the needs I had
Speaking of my case in particular, when the tool was launched, it was not detected on its part that reclassification work had not been done, which did cause me disappointment at first, since it was not until I raised my voice that a certain part was not tropicalized and they began to do it and it took them a long time, the point of this is that I think that they should have come out stating that they needed to balance things and also estimate a delivery time, they just told me we are almost done but there was no shared date and commitment on your part to keep the information 100%
This review was translated from Spanish. Read original review