Spider Impact Reviews

Measuring across many lines of effort, and being able to aggregate in different ways.

Scoreboard has helped us get all our data into one place and accessible by a common dashboarding solution that we can then brief live from. It is saving us hundreds of hours of staff time by eliminating the need to create PPTs for all our meetings. We brief directly from Scoreboard for all metric meetings.

It's a lot easier now for creating calculated KPIs than in the older versions where a lot of this was extremely manual. It has cut down the turn-around time that we can provide it to clients which is huge benefit.

Biggest Benefit: -My sites can make intelligent business decisions because the can see right on the screen if they are meeting SLAs - Biggest Benefit - a reduction in the financial credits due to non-compliance issues. - Scoring KPIs help the site determine where adjustments need to me made within production/labor management. Benefit - sites are adjusting their labor pool to incorporate cross-training and new skills for new services. Biggest Benefit - in my opinion - we have been awarded new contracts because of our ability to show accountability and grow the business.

Very happy with the software, which was very intuitive to pick up by my users

Monthly tracking of our KPIs has helped assist us in tracking what is important to us. We get together as a team monthly and review our KPIs, discuss barriers to meeting our goals, and problem-solve our way to success. This software allows endless Scorecards within, allowing departments to have their own, as well as our newest creation, a Scorecard developed to track our new Strategic Plan.

overall satisfied with the system services , it would be great if there was a possibility of creating new year KPIs for same department without overwriting previous KPIs

We did not have a system to measure our performance nor to measure our balance score cards. Something like all in one place for all our performance measures.

good provider and system measurement ability. A lot of improvements can still be updated on the system as this was a great platform.

QuickScore Balanced Scorecard is a straightforward and easy to use piece of software (as a service) and can by quickly configured to capture the strategic goals of a company and the metrics feeding into those objectives. The reports available from stock are very useful and a report writer can be used to generate custom reports. Ideally I'd like to see a flatter, more modern look to the graphics (but this is subjective) and a mobile app would be particularly useful.

I use this to create balanced scorecards with KPIs/Metrics for our organization * Dashboards are easy to use and provide great overviews Costumer support is very good - and it is easy to help with your issues. * Program is evolving - and many new features have been introduced - and some minor bugs I have pointed out have been addressed in the updates. * Connect web-application makes importing Balanced Scorecard - and the data. I use it to keep a backup to re-upload as metrics and KPIs develop. * It takes a while to get into - some of the details and features - but the training videos are very helpful.

We have implemented Quickscore software system 4 years ago and we are extremely happy with it. The system is very intuitive, easy to set-up, upload KPI spreadsheets, generate reports and view dashboards. It is also very good value and customer service is superb. We would highly recommend Quickscore for any organization that is implementing Strategic Performance Management system.

As a Quality Specialist one of my responsibilities is building and monitoring strategy execution, QuickScore is a very helpful tool in doing so, I believe it is worthwhile investment for companies that are committed to apply Balanced Scorecard.

Scoreboard, for Sun Life Financial of Canada, has greatly helped us bring together all of our company-wide Key Performance Indicators (KPI's) into a single place. With clear ownership across each specific metric, it has allowed us to improve our monthly reporting of company wide data, which is on a tight schedule. It's standard framework and ease of use has helped keep dashboards at the right level saying much more by showing much less

We have been using the Quickscore software for a few months now and I would rate it as an excellent system. Setting up our Balanced Scorecard was relatively easy and Clive was very supportive and always on hand to help when we needed it. The software makes our BSC look even more professional and it is easy to navigate and gives users the ability to drill down and get behind the numbers, which is a big advantage for us. We are still getting used to using it as a business, however I can already see what a valuable management tool it will be going forward. I have been very impressed with the customer service side as well as the software itself and would happily recommend to others.

I like the ability to see a performance snapshot. In the healthcare industry finding meaningful metrics is a challenge.

Software is rich in features, provides all the required attributes of a balanced scorecard and performance management solution. Greatly assist with digitising your organisations performance measures, associated tracking, collaboration and reporting.

Easy to understand, easy to adapt, easy to use. Our adaption is unique i.e. no one else in our sector (Franchise consultancy) is using similar software or providing a similar service and I suspect we are using it slightly differently to most people, but it was easy to adapt and the only thing in the market that I could find that provided the basis for a business improvement / benchmarking system.

Very user-oriented customer support Rich functionality - every tool is there, where you need it Low price of software and easy install and configuration procedure

We've been using QuickScore for over a year now and are continually impressed with the depth of functionality we get for the low license fee, it's extremely easy to adopt (we simply used the extensive help available on the Intrafocus website to self educate) and very easy to use. It has without doubt transformed our approach to managing our business unit and at a remarkably cost.

I have used the QuickScore software to monitor and report on the execution of our strategy which is based on the balanced scorecard methodology and I have found Quickscore very easy to use and implement the strategic objectives and their key performance indicators (KPIs) but also align them with the initiatives needed to make them happen. It is a great tool (fully web based) for all level of staff (Board members, Senior Management, middle level management and staff) to view/monitor and get reports on how well you are doing in executing your strategy and it can help staff to align their work and initiatives to meet their strategic objectives.

My first impression on QuickScore is that you can tell it's made by engineers with a strategy mindset. Unlike many other tools, this tool follows simple human logic and sequence in planning, target setting, and monitoring. For me, it was an exciting experience to select and use this software. While it wasn't the cheapest in the market, it's an investment well spent.