Segment vs UXPressia

Mixpanel

Amplitude

Smaply

Woopra

Stonly

Tealium Customer Data Hub

Compare Segment and UXPressia based on features, pricing, verified reviews, integrations & more. Find out which software is best for your business today.

Tealium helps brand marketers fuel real-time unified marketing initiatives and drive more profitable customer interactions across all digital touch points

Amplitude is a mobile analytics platform focused on providing access to the behavioral layer of user data

Mixpanel helps companies build better products through data. With our powerful, self-serve product analytics solution, teams can easily analyze how and why people engage, convert, and retain to improve their user experience.

Segment collects, centralizes, organizes and analyzes all your customer data coming from multiple sources such as apps, websites, and various devices.

Account Based Marketing

Behavioral Targeting

Campaign Management

Campaign Personalization

Campaign Segmentation

Campaign Tracking

Compliance Management

Consent Management

Contextual Targeting

Customer Database

Customer Profiles

Customer Segmentation

Data Analysis Tools

Data Capture and Transfer

Data Connectors

Data Discovery

Data Governance

Data Import/Export

Data Integration

Data Mapping

Data Masking

Data Migration

Data Profiling

Data Quality Control

Data Security

Data Subject Requests (DSR/DSAR)

Engagement Tracking

ETL - Extract Transfer Load

Experience Management

Forecasting

GDPR Compliance

Identity Verification

In-Database Processing

Information Governance

Master Data Management

Match & Merge

Multi-Channel Data Collection

Multi-Domain

Performance Metrics

Personalization

PIA/DPIA

Process Management

Recommendations

Relationship Mapping

Reporting/Analytics

Security Breach Monitoring

Sensitive Data Identification

Target Account Identification

Website Analytics

Website Personalization

Segment

Android

Web-based

iPad

iPhone

Digital Analytics

One of the tools that we recommend has the possibility of data quality with the "protocols" which is very interesting too.

Backend Developer

Easy to setup, great customer support, excellent choice of services, simply amazing.

Software Developer

Custom integration or customization is really hard to do, third parties implementation sometimes lack some essential feature that would become a hard blocker during the integration.

Machine Learning Engineer

Easy to use Python SDK* great multitude of integrations and plugins* easy to define data flows* great plan to get started as a startup.

Marketing manager

Great, it helps a lot in collecting customer's information.

Director of Operations

Also the Segment interface is well designed and easy to navigate. The settings for your Destinations are all clear and laid out, so you can make changes effortlessly.

Software Test Engineer

Ease of use and great software for marketing analytics.

VP of Marketing Ops

The ability to easily connect disparate sources of customer data. The ease of adding sources and destinations with or without native integration with Segment.

Marketing Automations

Certain resolutions to bad data were a challenge to make work.

CTO and Co-founder

No matter how much I emphasize  the urgency, they'll send 1 reply a day, with the most useless information and ask the same basic questions over and over and over again.

Business Intelligence Analyst & Python Developer

Easy to use and has great customer service and support.

Engineering Manager

Great experience, easy integration, saves a lot of time when working with multiple analytics services.

Business Coach and Head Strategist

Great for integrating product with multiple products and extending over time.

Solutions Engineer

I like most how quickly our developers can add or modify events based on requests from every team in the company.

The most difficult part of Segment was when we wanted to track more granular data, such as user identities/emails.

C>TO

Ready made integrations with most critical SaaS services makes it easy to share data between systems.

Large Enterprises

Mid Size Business

Small Business

Smaply is a tool for journey mapping and management. You can add various important details of each touchpoint and visualize your customer's journey using images, texts, emotions, KPIs and metrics. Go into more detail by adding pain points, solutions and opportunities, so gaining insights is quicker.

Woopra is a customer behaviour analytics app that helps businesses enhance personalized and behavioural targeting. It improves the customer experience, tracks customer activity, builds customer segments, generates retention and funnel reports, and live dashboards to measure your key metrics.

Stonly is knowledge management software for customer service that drives fast, accurate resolutions. With it, you can create step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for your agents and customers.

UXPressia is designed to help companies create an exceptional customer experience through the use of customer journey mapping, personas, and impact mapping techniques. Try for free!

Action Management

Brainstorming

Collaboration Tools

Commenting/Notes

Customer Experience Management

Customer Journey Mapping

Customer Touchpoints

Customizable Branding

Customizable Templates

Dashboard

Data Visualization

Drag & Drop

Feedback Management

For Websites

Map Creation

Map Sharing

Real-Time Data

Real-Time Notifications

Single Sign On

Tagging

Third-Party Integrations

User Journeys

User Research Analysis

Visual Analytics

UXPressia

Community Engagement & Inclusion manager

Also great tools for visualisation and great guidance for categorisation purposes, as well as the freedom to be able  to chose which ones to utilise in each instance.

Senior management of the client company were really excited with the final product--they loved the content, layout, visuals and graphics--a home run. I highly recommend this platform.

When I had questions, customer service was very responsive and followed up with me to make sure all was well. This was incredibly helpful and reassuring, especially under such a tight deadline.

Assistant Professor

The software is so intuitive and easy to use the students are up and running with zero ramp-up time to learn the tool. Thank you for such an awesome tool.

Director of Marketing

Super easy to use and create valuable assets for marketing & growth teams.

Innovation Leader

The product is easy for work, and all the points have an view help taht you can resolve questions.

Growth Manager

Extremely intuitive and easy to use to the platform. The integration into Google Data Studio allows for seamless automation and ease of reporting to our clients.

Student

I also liked how professional it layouts the maps already so I don't have to design them on top of creating the content for them.

Lecturer

As the administrator, I feel confident knowing that any little hiccups or questions are always very quickly addressed by the friendly, online support team.

Founder, CEO

UXPressia is one of the more intuitive journey mapping products on the market. I love products that are easy to master without much investment in reading manuals or attending the training.

Very good online courses for novices in the field.

Lead Information Architect

Also, it's quite annoying that you cannot fully customise your persona. The grid is always either in thirds, in halves or full width.

Great software for fast turnaround client project.

Manager

They will just remove them from your current plan and ask to pay more.

Founder (Part-Time)

The UXPRESSIA managed to combine 3 different tools into one well-integrated tool, resulting in a flawless customer experience.

head cust exp

Also, the dark theme is not slide-friendly for some themes. Finally, the trial is not allowing me to add a collaborator, so I miss that point in case i want to keep using it.

Graphic Design Student

It took me a while to see that you could add custom sections to the persona. I think the location of the button was just a little confusing.

There are plenty of templates. But I would definitely recommend another software, which is more trustworthy to put money on it.

Segment vs UXPressia Comparison

Segment

UXPressia

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives