Slemma Reviews

This tool simply makes things easy for me. Before, I needed to check reports in four different places, now I've got everything in one dashboard.

While the gang at Slemma are usually pretty good about anouncing upgrades to the software, sometimes the updates can be a bit difficult to figure out. Nothing that a quick chat with support can't solve, though!

Sales team was supportive and helpful to position the sale of the product. When I signed up, the support has an online chat option, that's a PRO ...BUT it is understaffed....Connecting API's is easy.. getting them to sing analytics ... isnt.

Onboarding is very very difficult. With Support being understaffed OR having high volume ... question are not viewed for long periods of time and responses are equally slow. The system is NOT simple to set up and zero You Tube video exist for this interface at this point to help.. triggering a Fee for service to set up . No training exists online or in documentation.

My business needs to report on a lot of different metrics - these come from quite a few different sources. This is no problem for Slemma; I've got all my reporting all in one place. And, it's easy to use! No need to pull other groups in to create reports for me - I can do it all myself.

Sales team was supportive and helpful to position the sale of the product. When I signed up, the support has an online chat option, that's a PRO ...BUT it is understaffed...

Best pricing, customer support and ease of use of any BI visualization tool out there. I can't say enough about the customer support, just great people to work with. Would recommend to any small to midsize business.

Design options both aesthetically and functionally could use a little improvement, but once again it's worth the money for sure.

Thousands of data points at your fingertips. This tool has been very helpful, and teams seem to regularly adopt this to avoid manually looking up multiple data sources

We had lots of questions as it was set up - the turnaround from customer service was sub-par unfortunately. There has been some improvements made since

Can be integrated with many popular services like google, dropbox. It also has a good documentation.

I tried to integrated with a custop RESTful API from my company and that feature is not very mature yet.

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