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Style Intelligence vs Dialpad Comparison

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Overview

Style Intelligence is an operational business intelligence platform that uses data visualization tools to address data analysis...

Category Leaders

Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

15

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

5

4

3

2

1

29

9

4

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5

4

3

2

1

222

146

38

10

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

Great layout and helpful help menus. Great WebEx sessions when they are being shown (can also YouTube them!).

CL

Chris L.

This made it so that I can make 1 change to the Report and it would change for everyone. Excellent Reporting System, Excellent Price, and Great Customer Support.

JW

Josh W.

We're quite pleased with the software and would highly recommend it for it's ease of use and integration capabilities.

JR

James R.

Pros

The handoff between devices works very well. The call quality is excellent and the price is perfect for all the features that are included.

Nik K.

We have found this to be a reliable phone service alternative to Vonage that we previously used. The price is right, the functionality is good, and we are pleased with the service.

SS

Sarah S.

This company is THE BEST w customer service!!! Nice friendly and fast. They always answer and help resolve any problems.

KJ

Kellie J.

Cons

JavaScript and/or SQL is required for building custom expressions and filter conditions. JavaScript can be very frustrating to use, but that's probably due to my limited experience with the language.

JP

Jack P.

Initial installation/configuration is confusing and overly complex. Performance and system resources requirements too high.

CB

Cory B.

I took on a job that involved analyzing a large amount of complex data. I was really worried that I had bitten off more then I could chew.

JD

James D.

Cons

It took me more than 6 months to be able to transfer my number out. They can be very misleading and reject your transfer out requests even after you follow their strict procedures.

PD

Pedro D.

Every once in a while, there will be some choppy calls, which can be frustrating.

JM

Jeddore M.

The software sometimes doesn't alert me when I have a call then automatically says I have missed the call.

HB

Hannah B.

  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features41
  • "What If" Scenarios
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Query
  • Ad hoc Reporting
  • Agent Interface
  • Alerts / Escalation
  • Alerts/Notifications
  • Application Development
  • Application Management
  • Archiving & Retention
  • Assessment Management
  • Audio / Video Conferencing
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Budgeting/Forecasting
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Transfer
  • Caller ID
  • Charting
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Contact Management
  • Customizable Reports
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Analysis Tools
  • Data Connectors
  • Data Import/Export
  • Data Mapping
  • Data Storage Management
  • Data Visualization
  • Database Support
  • Drag & Drop
  • Employee Directory
  • Employee Management
  • Employee Self Service
  • Fax Management
  • File Transfer
  • Functions/Calculations
  • Geographic Maps
  • Goal Setting / Tracking
  • HTML5 Technology
  • Hotkeys
  • IVR / Voice Recognition
  • Inbound Call Center
  • Intent Recognition
  • KPI Monitoring
  • Key Performance Indicators
  • Knowledge Base Management
  • List Management
  • Live Chat
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Multi-User Collaboration
  • Multimedia Support
  • Multiple Parties
  • Natural Language Processing
  • Office Directory
  • On-Demand Recording
  • Onboarding
  • Online Forums
  • Online Voice Transmission
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Power Dialer
  • Private Dashboards
  • Production Tracking
  • Profitability Analysis
  • Public Dashboards
  • Queue Management
  • Real Time Analytics
  • Real Time Reporting
  • Reporting/Analytics
  • SIP Trunking
  • Scorecards
  • Secure Data Storage
  • Self Service Portal
  • Sensitivity Analysis
  • Sentiment Analysis
  • Single Sign On
  • Speech Recognition
  • Speech Synthesis
  • Thematic Mapping
  • Third Party Integrations
  • Training Management
  • Trend / Problem Indicators
  • Trend Analysis
  • Unified Communications
  • Version Control
  • Video Conferencing
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Website Analytics
  • Total features82
  • "What If" Scenarios
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Query
  • Ad hoc Reporting
  • Agent Interface
  • Alerts / Escalation
  • Alerts/Notifications
  • Application Development
  • Application Management
  • Archiving & Retention
  • Assessment Management
  • Audio / Video Conferencing
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Budgeting/Forecasting
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Transfer
  • Caller ID
  • Charting
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Contact Management
  • Customizable Reports
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Analysis Tools
  • Data Connectors
  • Data Import/Export
  • Data Mapping
  • Data Storage Management
  • Data Visualization
  • Database Support
  • Drag & Drop
  • Employee Directory
  • Employee Management
  • Employee Self Service
  • Fax Management
  • File Transfer
  • Functions/Calculations
  • Geographic Maps
  • Goal Setting / Tracking
  • HTML5 Technology
  • Hotkeys
  • IVR / Voice Recognition
  • Inbound Call Center
  • Intent Recognition
  • KPI Monitoring
  • Key Performance Indicators
  • Knowledge Base Management
  • List Management
  • Live Chat
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Multi-User Collaboration
  • Multimedia Support
  • Multiple Parties
  • Natural Language Processing
  • Office Directory
  • On-Demand Recording
  • Onboarding
  • Online Forums
  • Online Voice Transmission
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Power Dialer
  • Private Dashboards
  • Production Tracking
  • Profitability Analysis
  • Public Dashboards
  • Queue Management
  • Real Time Analytics
  • Real Time Reporting
  • Reporting/Analytics
  • SIP Trunking
  • Scorecards
  • Secure Data Storage
  • Self Service Portal
  • Sensitivity Analysis
  • Sentiment Analysis
  • Single Sign On
  • Speech Recognition
  • Speech Synthesis
  • Thematic Mapping
  • Third Party Integrations
  • Training Management
  • Trend / Problem Indicators
  • Trend Analysis
  • Unified Communications
  • Version Control
  • Video Conferencing
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Website Analytics

Integrations

  • Total integrations1
  • Dropbox Business
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft Excel
  • Salesforce Sales Cloud
  • Segment
  • Shopify
  • Slack
  • Stripe
  • Tableau
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations22
  • Dropbox Business
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft Excel
  • Salesforce Sales Cloud
  • Segment
  • Shopify
  • Slack
  • Stripe
  • Tableau
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk