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Style Intelligence vs ReadyMode Comparison

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Overview

Style Intelligence is an operational business intelligence platform that uses data visualization tools to address data analysis...

ReadyMode is an all-in-one CRM and predictive dialer with inbound/outbound channels, ACD, IVR, call recording, a live floor...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

5

4

3

2

1

29

9

4

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.1

5

4

3

2

1

11

1

1

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

Pros

Great layout and helpful help menus. Great WebEx sessions when they are being shown (can also YouTube them!).

CL

Chris L.

This made it so that I can make 1 change to the Report and it would change for everyone. Excellent Reporting System, Excellent Price, and Great Customer Support.

JW

Josh W.

We're quite pleased with the software and would highly recommend it for it's ease of use and integration capabilities.

JR

James R.

Pros

I love how easy this platform is to integrate for 3rd party lead posting, how easy it is to purchase and replace DIDs, and I love how easy it is to create and Inbound IVR.

AD

Al D.

The best part about XenCALL is the ease of use for the managers and the dialers. The interface is extremely simple and easy to navigate for new users.

GP

Greg P.

I really enjoy xencall its great for my team to hit there calls and makes our calls better a fast.

AR

Anonymous Reviewer

Cons

JavaScript and/or SQL is required for building custom expressions and filter conditions. JavaScript can be very frustrating to use, but that's probably due to my limited experience with the language.

JP

Jack P.

Initial installation/configuration is confusing and overly complex. Performance and system resources requirements too high.

CB

Cory B.

I took on a job that involved analyzing a large amount of complex data. I was really worried that I had bitten off more then I could chew.

JD

James D.

Cons

Their handling of the problems has been very poor, pathetic would be the appropriate term. It's the 7th ACD I deployed, the worst of all.

AM

Alexandre M.

And you can manage yourself. As far as I can tell the basic 'weakness' is its inability to drop supporting emails along with voicemails as part of its dispositions.

George G.

My account manager called me for the first time after 2 weeks into the problem, just because I threatened to file a complaint to Better Business Bureau (BBB), which I will.

AM

Alexandre M.

  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features31
  • "What If" Scenarios
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Query
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Appointment Scheduling
  • Auto-Dialer
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Blended Call Center
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Charting
  • Chat/Messaging
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Customizable Reports
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Analysis Tools
  • Data Connectors
  • Data Import/Export
  • Data Management
  • Data Mapping
  • Data Visualization
  • Email Management
  • Email Templates
  • FCC Compliance
  • FTC Compliance
  • Functions/Calculations
  • IVR / Voice Recognition
  • Inbound Call Center
  • KPI Monitoring
  • Key Performance Indicators
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Qualification
  • List Management
  • Manual Dialer
  • Monitoring
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Predictive Dialer
  • Private Dashboards
  • Profitability Analysis
  • Progressive Dialer
  • Public Dashboards
  • Queue Management
  • Real Time Analytics
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Scorecards
  • Third Party Integrations
  • Trend / Problem Indicators
  • Trend Analysis
  • Visual Analytics
  • Voice Mail
  • Total features58
  • "What If" Scenarios
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Query
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Appointment Scheduling
  • Auto-Dialer
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Blended Call Center
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Charting
  • Chat/Messaging
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Customizable Reports
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Analysis Tools
  • Data Connectors
  • Data Import/Export
  • Data Management
  • Data Mapping
  • Data Visualization
  • Email Management
  • Email Templates
  • FCC Compliance
  • FTC Compliance
  • Functions/Calculations
  • IVR / Voice Recognition
  • Inbound Call Center
  • KPI Monitoring
  • Key Performance Indicators
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Qualification
  • List Management
  • Manual Dialer
  • Monitoring
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Predictive Dialer
  • Private Dashboards
  • Profitability Analysis
  • Progressive Dialer
  • Public Dashboards
  • Queue Management
  • Real Time Analytics
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Scorecards
  • Third Party Integrations
  • Trend / Problem Indicators
  • Trend Analysis
  • Visual Analytics
  • Voice Mail

Integrations

  • Total integrations1
  • Dropbox Business
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft Excel
  • Salesforce Sales Cloud
  • Segment
  • Shopify
  • Slack
  • Stripe
  • Tableau
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations8
  • Dropbox Business
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft Excel
  • Salesforce Sales Cloud
  • Segment
  • Shopify
  • Slack
  • Stripe
  • Tableau
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk