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TIBCO Spotfire vs Pendo Comparison

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Overview

TIBCO Spotfire is a desktop, cloud or platform software solution providing rapid data exploration, visualization, analytics,...

Category Leaders

Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

650

/yryear
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

Free

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

5

4

3

2

1

23

25

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

5

4

3

2

1

109

74

6

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Great product when taken full advantage of. Really great getting networked data to populate.

JF

John F.

Spotfire turned out to be a great investment to increate out analytical reporting capabilities, especially automatic to daily reports.

GA

Greg A.

The software allows a multitude of visualization options and charting types. The built in integrations (with R for example) are incredibly powerful and save a lot of time.

AR

Anonymous Reviewer

Pros

Pendo is a fantastic tool to understand how your users are interacting with your product. I like the ability to track clickable elements and page visits within our tool.

Elizabeth B.

Overall, very pleased with how quickly you can gain insights about how your products are being utilized.

DF

Dana F.

We have actually tried to model some of our onboarding behaviors after Pendo's onboarding process, it was that good. I have always had great experiences with asking questions of the support staff.

JG

Jennifer G.

Cons

This was never intuitive for me, so I would just mess around with the axes until it looked like I wanted it to. Occasionally, this would become frustrating.

RO

Rachel O.

Support from Vendor in the area of customer service is weak.

JB

Jason B.

Joining data tables could be confusing if not properly paid attention to.

OA

Olaoluwa A.

Cons

We have apps so need better tool. And terrible biz practice trying to scam more money from customers.

ML

Mark L.

You are not able to clone guides across multiple instances, which is a bit of a pain when trying to push the same message to a few audiences.

BH

Breda H.

We try to gather info from these elements but the only options seem to be screenshots or accessing the limited info available in CSV download.

TH

T.M. H.

  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features33
  • API
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Application Development
  • Audience Targeting
  • Behavior Tracking
  • Behavioral Analytics
  • Benchmarking
  • Budgeting/Forecasting
  • CRM
  • Chat/Messaging
  • Churn Management
  • Cohort Analysis
  • Collaboration Tools
  • Communication Management
  • Contextual Guidance
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Analysis Tools
  • Data Import/Export
  • Data Synchronization
  • Data Transformation
  • Data Visualization
  • Decision Support
  • Employee Onboarding
  • Engagement Tracking
  • Event Tracking
  • Event Triggered Actions
  • Feedback Management
  • For Mobile
  • For Sales Teams/Organizations
  • For Websites
  • Forecasting
  • Funnel Analysis
  • Goal Setting / Tracking
  • Heatmaps
  • Idea Management
  • In-App Events Tracking
  • In-App Training
  • Key Performance Indicators
  • Knowledge Base Management
  • Leave Tracking
  • Mobile Access
  • Monitoring
  • Monte Carlo Simulation
  • Multi-Language
  • Multiple Data Sources
  • Multiple Site Management
  • NPS of Customers
  • Pageview Tracking
  • Performance Metrics
  • Planning Tools
  • Predictive Analytics
  • Prioritization
  • Product Data Management
  • Product Roadmapping
  • Profitability Analysis
  • Pulse Surveys
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Reporting & Statistics
  • Reporting/Analytics
  • Retention Tracking
  • Revenue Tracking
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Self Service Tools
  • Sensitivity Analysis
  • Sentiment Analysis
  • Single Sign On
  • Site Search Tracking
  • Strategic Planning
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Time on Site Tracking
  • Training Management
  • Trend / Problem Indicators
  • Trend Analysis
  • Usability Testing
  • Usage Tracking/Analytics
  • User Interaction Tracking
  • User Journeys
  • User Management
  • User Onboarding
  • User Research Analysis
  • Visitor Tracking
  • Visual Analytics
  • Workflow Management
  • Total features77
  • API
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Application Development
  • Audience Targeting
  • Behavior Tracking
  • Behavioral Analytics
  • Benchmarking
  • Budgeting/Forecasting
  • CRM
  • Chat/Messaging
  • Churn Management
  • Cohort Analysis
  • Collaboration Tools
  • Communication Management
  • Contextual Guidance
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Analysis Tools
  • Data Import/Export
  • Data Synchronization
  • Data Transformation
  • Data Visualization
  • Decision Support
  • Employee Onboarding
  • Engagement Tracking
  • Event Tracking
  • Event Triggered Actions
  • Feedback Management
  • For Mobile
  • For Sales Teams/Organizations
  • For Websites
  • Forecasting
  • Funnel Analysis
  • Goal Setting / Tracking
  • Heatmaps
  • Idea Management
  • In-App Events Tracking
  • In-App Training
  • Key Performance Indicators
  • Knowledge Base Management
  • Leave Tracking
  • Mobile Access
  • Monitoring
  • Monte Carlo Simulation
  • Multi-Language
  • Multiple Data Sources
  • Multiple Site Management
  • NPS of Customers
  • Pageview Tracking
  • Performance Metrics
  • Planning Tools
  • Predictive Analytics
  • Prioritization
  • Product Data Management
  • Product Roadmapping
  • Profitability Analysis
  • Pulse Surveys
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Reporting & Statistics
  • Reporting/Analytics
  • Retention Tracking
  • Revenue Tracking
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Self Service Tools
  • Sensitivity Analysis
  • Sentiment Analysis
  • Single Sign On
  • Site Search Tracking
  • Strategic Planning
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Time on Site Tracking
  • Training Management
  • Trend / Problem Indicators
  • Trend Analysis
  • Usability Testing
  • Usage Tracking/Analytics
  • User Interaction Tracking
  • User Journeys
  • User Management
  • User Onboarding
  • User Research Analysis
  • Visitor Tracking
  • Visual Analytics
  • Workflow Management

Integrations

  • Total integrations12
  • Dropbox Business
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft Excel
  • Salesforce Sales Cloud
  • Segment
  • Shopify
  • Slack
  • Stripe
  • Tableau
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations28
  • Dropbox Business
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft Excel
  • Salesforce Sales Cloud
  • Segment
  • Shopify
  • Slack
  • Stripe
  • Tableau
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk