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Engage your customers with data storytelling.

Toucan Reviews

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49 reviews

Recommended

XC
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Xavier C.

Food & Beverages, 1-10 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An excellent app!

Reviewed a month ago
Pros

A fantastic app that has allowed us to save a LOT of time and headache.

Cons

Sometimes the UI is a little bit counter intuitive but very rarely.

LG
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Loïc G.

Information Technology and Services, 51-200 employees

Used weekly for 2+ years

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Empowering data-driven decisions for our team & customer

Reviewed 5 months ago

Toucan allows us to share data at scale, without having to build a complex system to manage all the technical challenges that implies

Pros

Toucan's ability to completely embed its charts in a precise manner, with white-label

Cons

It sometimes feel like the performance in pre-production could be enhanced

BK
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Benjamin K.

Media Production, 51-200 employees

Used monthly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A great no-code solution to rapidly create dashboard for our clients

Reviewed 5 months ago

Toucan has helped us to address several issues at once. First we provide a better experience to our clients where they can access their data through a modern looking and easy-to-use dashboard. On top of that, the transparency helped strengthen the trust and limited the frustration one could have whenever they were back and forth with the Customer Success Manager who edited the report to understand the way it was computed, the meaning behind a definition, or simply because they were manual errors. Secondly, creating a report manually was a boring and time-consuming task that Customer Success Managers dreaded, and having set-up a Toucan dashboard has freed a lot of time for CSM to focus on what matters.

Pros

Toucan provides a complete and easy-to-use solution for non-developer profiles like mine. The ease of set-up allowed us to set-up and deploy a dashboard in record time, that our customers love. While they were the one pushing us to give them access to a dashboard, they were actually surprised by how fast we deployed the solution. On top of that, Toucan's team has been really helpful to help us during the onboarding process.

Cons

While there is a no-code interface to prepare data, there was still a learning curve to be at ease with data models to get the right datasets to feed the dashboards. It took me a few days to be really at ease with Toucan's capabilities.

SA
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Simon A.

Hospital & Health Care, 11-50 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Intuitive tool & great user experience

Reviewed 6 months ago
Pros

Easy and intuitive implementation Great user experience (tiles, stories, visualizations,...)

Cons

Not enough customization options for particular tiles and graphs (legends, colors, number of rows,...)

CW
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Clemens W.

Research, 1-10 employees

Used daily for 6-12 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Awesome application with which we can bring insights to users on many different places.

Reviewed a year ago

It took some time to implement our very specific usecase: to send users from our community portal to toucan to view their benchmark results. But it worked out nicely and there were almost no obstacles we could not take with the help of the support

Pros

embedding optionsthe helpful community and supportCreative graphsAwesome standardized way to show insights

Cons

documentation could be more detailed with use casesDesign options are limited

AW
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Alexandre W.

Investment Management, 501-1,000 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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An user friendly tool which can scale up rapidly

Reviewed a year ago

It is a user friendly tool which can only be better and better

Pros

The possibility to copy paste the "small apps" and their contents (which is a set of different views on a specific topic or team for example) and simply change the data sources via connectors is quick and easy.More features to facilitate scaling are in the works to enhance the productivity

Cons

Some features we would instinctively expect as Excel users are not here.Some view would be better with more density of information.

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Jeff R.

Consumer Goods, 201-500 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Visualization product

Reviewed a year ago
Pros

* Quick to start up / learn / use* Connectors and data imports user friendly* Helpdesk and consulting team amazing and very helpful from startup thru maintenance

Cons

Improve on ability to schedule and export reporting (on roadmap)

FB
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Frédéric B.

Electrical/Electronic Manufacturing, 201-500 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Don't worry...choose an effective product

Reviewed a year ago

Finally, and this is not something to be overlooked: the product evolves frequently while remaining stable. The customer support model during the deployment of the solution is a strength in which the Toucan teams are investing in order for the project to be a success. It's not that common to be noticed. Except of course when you are ready to spend a fortune on the services of an integrator with no guarantee of obtaining similar quality.

Pros

Ease of integrating data from Oracle or SQL Server databases, simplicity of building stories to deliver KPIs, dashboards or any other support suitable for developing reflections, Toucan is the tool that saves us precious time!

Cons

Customer support is excellent in terms of responsiveness and quality. The technical teams are also very efficient and available. On the customer support side: they are always ready to help you put your ideas into action.On the development side: they are at your disposal and do not hesitate to ask you to put interesting ideas into their product plan!Sorry but I have a hard time finding anything negative after two years

AJ
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Anna J.

Staffing and Recruiting, 1,001-5,000 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect Fit

Reviewed a year ago

Our experience with Toucan has been great! It really is a tool that anyone can utilize after working through the training courses! The customer service has been above and beyond expectations since our first initial contact with them and we have unlimited access to the team with the product purchase - no extra support or implementation fees. We are very grateful to have found the Toucan team for our data visualization needs.

Pros

Toucan has been the perfect data visualization tool for our company. Their customer service has been excellent from the initial discovery call to 6 months in with regular account check ups. The team guided us in the process of finding and syncing our data (via Azure SQL) to our apps in order to build beautiful data visualizations. We have been really grateful for the self learning tools that Toucan...

Cons

We had to learn a bit of code only because of how we are integrating the majority of our data into Toucan. We are using Microsoft Azure for our SQL database and needed to learn at least the basics of SQL in order to run queries to pull the tables into the visuals we were building. That being said, Walter was super helpful pointing us in the right direction for free training courses on SQL and would even go the extra mile to review our queries in the first few visuals to make sure we were optimizing output.

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James C.

Marketing and Advertising, 51-200 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Toucan is great for generating reports and BI

Reviewed 2 years ago

Today it is a fundamental part of our organization when it comes to data. Reports and BI are generated weekly and presented to the entire team.

Pros

Generates satisfying reports with rich details; Performs data analysis masterfully; The dashboard is a very positive and attractive point, it brings a sense of modernity; Access to any type of stored data is effective, as is access to important company indicators that need to be accessed at any time quickly.

Cons

When we started using the tool, we had problems generating some reports that over time did not become a problem anymore; The price is a little high if you compare it with some other tools on the market.

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Nupur S.

Real Estate, 11-50 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good experience

Reviewed 2 years ago
Pros

The customer success & onboarding team worked diligently to ensure that we could launch before our deadline. Moreover, the development team made necessary back end modifications to meet our requirements.

Cons

Initially, creating reports was quite challenging due to the amount of code required. It was not an easy task for the average person. Fortunately, the product was improved over time, making the process much simpler and allowing us to be more independent with our reports.

AK
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Amaan K.

Market Research, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Toucan helped position our existing product as a leader in the Marketing Research industry.

Reviewed 4 years ago
Pros

Toucan's go to market speed as a reporting component to our existing product is unmet in the BI market. Also, the ease with which you can deploy it without needing technical skills was a big part of why we chose to go with this tool. The team is also very helpful.

Cons

It'd be nice to improve the implementation process a little bit more for non technical persons. However, the team's been great with us. this is just a detail.

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Laurent L.

1,001-5,000 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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I first enjoyed Toucan Toco as a client. Now as a Toucan Toco partner I make my clients happy too!

Reviewed 6 years ago
Pros

User Experience. Toucan Toco is really easy to use ever for non data specialist people. Above all the interfaces are smooth an simple. Full Web solution. Toucan Toco is a web application even its creation studio. All devices. Toucan Toco can be deployed on any devices as it is a responsive web solution. Time to market. Building a Toucan Toco app can take less than one month before you can go live. Integration : Toucan Toco can integrate data from many Data Sources and Data Providers and their number is still growing.

Cons

Toucan Toco solution is not yet known and recognized as it should be compared to some of its competitors. But for sure this will change very soon.

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Verified reviewer

Financial Services,

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Using Toucan Toco to digitalize financial reportings

Reviewed 6 years ago

Thanks to Toucan's technology, leveraging complex data analysis and making it accessible to other business leaders is now possible .... creating value and engagement !

Pros

The simplicity of the experience is incredible. Toucan is perfectly positionned for the non-analysts, and those who only have a few minutes to access and understand what's going on in their business.

Cons

I would rather have a more visual data transformation piple line but the Python integration is really apreciated for the big data analytics.

ML
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Marie-Lou G.

Human Resources, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Tool de data visualisation incontournable pour nos data de scale up

Reviewed 19 days ago

Cet outil a changé notre façon de bosser, simple, intuitif, on peut créer des dashboards en quelques minutes et tout le monde est monté en compétences dessus (pas besoin d’être expert). Une vue hyper claire sur nos enjeux stratégiques, les tendances sur nos objectifs CRM, marketing, ventes, recrutement, tout le monde est aligné en temps réel. Bref, cela booste notre réactivité et nos décisions. Game changer.

Pros

Cela aide beaucoup nos prises de décisions d'avoir des dashbaords clairs reliés à nos OKR. L'installation a été simple, super support client et très facile pour les équipes de monter en compétences dessus. Nous voulons l'intégrer à notre produit pour mise en avant auprès de nos clients.

Cons

Des détails de customisation de design sans grande importance

Showing original review in French. See translation

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Elena S.

Financial Services, 11-50 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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BI No Code pour un pilotage du business efficace

Reviewed 4 months ago

Toucan nous permet de - Piloter le business grâce à une visualisation efficace des KPI de performance - Fournir une valeur ajoutée aux partenaires en leur partageant la BI pour leurs projets

Pros

- Nous avons été bien accompagnés pour la mise en place de notre projet, et par ailleurs il y a beaucoup de ressources en self service et des inspirations à reproduire - Possibilité de gérer les accès à différents niveaux pour laisser nos clients consulter leurs dashboards - Présentation des données lisible et utile - Facilité d'usage grâce au No Code

Cons

- Les graphs sont personnalisables jusu'à un certain point - Ce serait intéressant d'avoir une IA qui permet de vérifier et optimiser le setup des tris / filtres

Showing original review in French. See translation

GK
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Gabriel K.

Furniture, 51-200 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Toucan Toco - une réussite

Reviewed 4 months ago
Pros

Outil simple, convivial pour construire déployer et utiliser des supports de reporting

Cons

Interface et logique de requetage qui tranche avec les outils traditionnels et qui nécessite un temps d'adaptation

Showing original review in French. See translation

NC
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Nelly C.

Utilities, 10,001+ employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Une expérience utilisateur validée

Reviewed 4 months ago
Pros

Les équipes sont à l'écoute et professionnelles. La solution propose de nombreuses fonctionnalités qui rendent accessible à tous la lecture d'indicateurs.

Cons

En tant qu'administratrice, j'aimerai un écran plus lisible pour mieux voir où sont utilisées les données importées (revue de pipeline).

Showing original review in French. See translation

YA
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Yoni A.

Hospitality, 11-50 employees

Used daily for 2+ years

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent outil d'aide à la décision. Devenu rapidement indispensable !

Reviewed 4 months ago

Une expérience incroyable, avec une équipe réactive, toujours disponible qui correspond à la promesse!

Pros

La disponibilité sur tous les supports - Mobile, tablette et PC. J'adore le fait que tout soit simple a utiliser et vraiment en 3 clics. Je ne connaissais pas le concept de datastorytelling et cela me simplifie mes usages data. J'utilise même l'embed pour mettre des indicateurs en plus dans mes systèmes de yield management.

Cons

Pour le moment rien à dire. Je connaissais PowerBi et Tableau mais beaucoup trop peu utilisés par les équipes.

Showing original review in French. See translation

CD
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Coralie D.

Government Administration, 1,001-5,000 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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CTM pour TOUCAN

Reviewed 4 months ago
Pros

L'ergonomie : navigation fluide, vizz modernes et la facilité de manipulation des données

Cons

La gestion des versions des apps avec un retour arrière impossible

Showing original review in French. See translation

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Verified reviewer

Environmental Services, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Très bon outils de visualisation de données

Reviewed 5 months ago
Pros

Ce que je préfère chez Toucan c'est principalement la flexibilité de l'outils et l'interface facile d'utilisation.

Cons

Si je devais relever un point plus négatif ca serait certaines limitations techniques

Showing original review in French. See translation

JR
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Julien R.

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Un outil clé en main

Reviewed a year ago

Un très bon rapport qualité prix, une équipe support aux petits soins et un outil convivial

Pros

L'intégration avec Toucan s'est faite naturellement et très simplement. Outil facile à prendre en main même pour des profils technophobes. Les graphiques animés ont un effet "waouh".

Cons

Nous souhaiterions intégrer des modules de simulation

Showing original review in French. See translation

SS
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Sylvain S.

Banking, 1,001-5,000 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Toucan : Efficacité des viz, Souplesse et réactivité des équipes, outil en constante évolution

Reviewed a year ago
Pros

Multi Supports, fonctionne sur n'importe quel device. Simple d'utilisation. Des présentations (viz) qui obligent à restituer l'info essentielle. La réactivité, souplesse et l'évolution constante de l'outil. La simplicité pour mettre en production une app.la réactivité du support, l'accompagnement à tous les niveaux sont, on peut le dire, exceptionnels. Jamais vu ça auparavant dans ma vie professionnelle avec les autres fournisseurs d'outils de développement ou d'outils BI.

Cons

la gestion administrativement parlant des groupes & utilisateurs est trop basique. pas de liste simple d'utilisateurs par groupe et à l'inverse pas de liste de groupes simples pour un utilisateur.ces données sont accessibles uniquement (et à ma connaissance) que par les formulaires de saisie.

Showing original review in French. See translation

RG
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Raphael G.

Real Estate, 5,001-10,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Bien plus qu'un outil de datavisualisation

Reviewed a year ago

Mon expérience globale sur Toucan est très satisfaisante: - Un accompagnement parfait- Le VQB est très pratique- Tous les reportings RH sont adaptés à la digitalisation dans toucan- L'expérience utilisateur

Pros

Les fonctionnalités les plus intéressantes :- La HOME PAGE : permet d'avoir un aperçu très rapide des données + la connexion que ces tuiles ont avec les STORIES- La possibilité de documenter les données affichées (glossaire, légende, titre...)- Le VQB : le VQG permet de créer des dataset complexe à partir de simple dataset- La fluidité : adapté à un public néophytes en data- Le data storytelling - Le design

Cons

Les inconvénients :- L'outil est très bien adapté à des utilisateurs néophytes, mais la conception d'une outil nécessite certaines compétences- Le PDF report

Showing original review in French. See translation

JJ
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Jean Jacques B.

Management Consulting, 51-200 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Une manière facile de présenter des données compréhensibles par tous

Reviewed a year ago

Mise en place facile, répond exactement au besoin, taux de satisfaction utilisateur: 100%

Pros

La facilité de mise en place et de prise en main.La mobilitéL'équipe Toucan : l'écoute, la disponibilité, le suivi et le professionnalisme.

Cons

Il faut savoir où on va et garder l'histoire de l'app, le risque étant de rendre l'app lourde et difficile à lire.Il faut maitriser les données importées.

Showing original review in French. See translation