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Toucan Reviews

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35 reviews

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Laurent L.

1,001-5,000 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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I first enjoyed Toucan Toco as a client. Now as a Toucan Toco partner I make my clients happy too!

Reviewed 5 years ago
Pros

User Experience. Toucan Toco is really easy to use ever for non data specialist people. Above all the interfaces are smooth an simple. Full Web solution. Toucan Toco is a web application even its creation studio. All devices. Toucan Toco can be deployed on any devices as it is a responsive web solution. Time to market. Building a Toucan Toco app can take less than one month before you can go live. Integration : Toucan Toco can integrate data from many Data Sources and Data Providers and their number is still growing.

Cons

Toucan Toco solution is not yet known and recognized as it should be compared to some of its competitors. But for sure this will change very soon.

AJ
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Anna J.

Staffing and Recruiting, 1,001-5,000 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect Fit

Reviewed 5 months ago

Our experience with Toucan has been great! It really is a tool that anyone can utilize after working through the training courses! The customer service has been above and beyond expectations since our first initial contact with them and we have unlimited access to the team with the product purchase - no extra support or implementation fees. We are very grateful to have found the Toucan team for our data visualization needs.

Pros

Toucan has been the perfect data visualization tool for our company. Their customer service has been excellent from the initial discovery call to 6 months in with regular account check ups. The team guided us in the process of finding and syncing our data (via Azure SQL) to our apps in order to build beautiful data visualizations. We have been really grateful for the self learning tools that Toucan...

Cons

We had to learn a bit of code only because of how we are integrating the majority of our data into Toucan. We are using Microsoft Azure for our SQL database and needed to learn at least the basics of SQL in order to run queries to pull the tables into the visuals we were building. That being said, Walter was super helpful pointing us in the right direction for free training courses on SQL and would even go the extra mile to review our queries in the first few visuals to make sure we were optimizing output.

AW
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Alexandre W.

Investment Management, 501-1,000 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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An user friendly tool which can scale up rapidly

Reviewed 5 months ago

It is a user friendly tool which can only be better and better

Pros

The possibility to copy paste the "small apps" and their contents (which is a set of different views on a specific topic or team for example) and simply change the data sources via connectors is quick and easy.More features to facilitate scaling are in the works to enhance the productivity

Cons

Some features we would instinctively expect as Excel users are not here.Some view would be better with more density of information.

CW
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Clemens W.

Research, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Awesome application with which we can bring insights to users on many different places.

Reviewed a month ago

It took some time to implement our very specific usecase: to send users from our community portal to toucan to view their benchmark results. But it worked out nicely and there were almost no obstacles we could not take with the help of the support

Pros

embedding optionsthe helpful community and supportCreative graphsAwesome standardized way to show insights

Cons

documentation could be more detailed with use casesDesign options are limited

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Jeff R.

Consumer Goods, 201-500 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Visualization product

Reviewed 5 months ago
Pros

* Quick to start up / learn / use* Connectors and data imports user friendly* Helpdesk and consulting team amazing and very helpful from startup thru maintenance

Cons

Improve on ability to schedule and export reporting (on roadmap)

AK
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Amaan K.

Market Research, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Toucan helped position our existing product as a leader in the Marketing Research industry.

Reviewed 3 years ago
Pros

Toucan's go to market speed as a reporting component to our existing product is unmet in the BI market. Also, the ease with which you can deploy it without needing technical skills was a big part of why we chose to go with this tool. The team is also very helpful.

Cons

It'd be nice to improve the implementation process a little bit more for non technical persons. However, the team's been great with us. this is just a detail.

FB
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Frédéric B.

Electrical/Electronic Manufacturing, 201-500 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Don't worry...choose an effective product

Reviewed 5 months ago

Finally, and this is not something to be overlooked: the product evolves frequently while remaining stable. The customer support model during the deployment of the solution is a strength in which the Toucan teams are investing in order for the project to be a success. It's not that common to be noticed. Except of course when you are ready to spend a fortune on the services of an integrator with no guarantee of obtaining similar quality.

Pros

Ease of integrating data from Oracle or SQL Server databases, simplicity of building stories to deliver KPIs, dashboards or any other support suitable for developing reflections, Toucan is the tool that saves us precious time!

Cons

Customer support is excellent in terms of responsiveness and quality. The technical teams are also very efficient and available. On the customer support side: they are always ready to help you put your ideas into action.On the development side: they are at your disposal and do not hesitate to ask you to put interesting ideas into their product plan!Sorry but I have a hard time finding anything negative after two years

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James C.

Marketing and Advertising, 51-200 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Toucan is great for generating reports and BI

Reviewed 8 months ago

Today it is a fundamental part of our organization when it comes to data. Reports and BI are generated weekly and presented to the entire team.

Pros

Generates satisfying reports with rich details; Performs data analysis masterfully; The dashboard is a very positive and attractive point, it brings a sense of modernity; Access to any type of stored data is effective, as is access to important company indicators that need to be accessed at any time quickly.

Cons

When we started using the tool, we had problems generating some reports that over time did not become a problem anymore; The price is a little high if you compare it with some other tools on the market.

DF
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Daniel F.

Consumer Goods, 11-50 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Use to use BI tool

Reviewed 2 years ago

really good support and easy to maintain

Pros

Is super easy to use and implement. The graphics are good and is easy to create data bases

Cons

Is on the expensive side if you compare with other tools

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Nupur S.

Real Estate, 11-50 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good experience

Reviewed 9 months ago
Pros

The customer success & onboarding team worked diligently to ensure that we could launch before our deadline. Moreover, the development team made necessary back end modifications to meet our requirements.

Cons

Initially, creating reports was quite challenging due to the amount of code required. It was not an easy task for the average person. Fortunately, the product was improved over time, making the process much simpler and allowing us to be more independent with our reports.

RG
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Raphael G.

Real Estate, 5,001-10,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Bien plus qu'un outil de datavisualisation

Reviewed 5 months ago

Mon expérience globale sur Toucan est très satisfaisante: - Un accompagnement parfait- Le VQB est très pratique- Tous les reportings RH sont adaptés à la digitalisation dans toucan- L'expérience utilisateur

Pros

Les fonctionnalités les plus intéressantes :- La HOME PAGE : permet d'avoir un aperçu très rapide des données + la connexion que ces tuiles ont avec les STORIES- La possibilité de documenter les données affichées (glossaire, légende, titre...)- Le VQB : le VQG permet de créer des dataset complexe à partir de simple dataset- La fluidité : adapté à un public néophytes en data- Le data storytelling - Le design

Cons

Les inconvénients :- L'outil est très bien adapté à des utilisateurs néophytes, mais la conception d'une outil nécessite certaines compétences- Le PDF report

Showing original review in French. See translation

SS
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Sylvain S.

Banking, 1,001-5,000 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Toucan : Efficacité des viz, Souplesse et réactivité des équipes, outil en constante évolution

Reviewed 5 months ago
Pros

Multi Supports, fonctionne sur n'importe quel device. Simple d'utilisation. Des présentations (viz) qui obligent à restituer l'info essentielle. La réactivité, souplesse et l'évolution constante de l'outil. La simplicité pour mettre en production une app.la réactivité du support, l'accompagnement à tous les niveaux sont, on peut le dire, exceptionnels. Jamais vu ça auparavant dans ma vie professionnelle avec les autres fournisseurs d'outils de développement ou d'outils BI.

Cons

la gestion administrativement parlant des groupes & utilisateurs est trop basique. pas de liste simple d'utilisateurs par groupe et à l'inverse pas de liste de groupes simples pour un utilisateur.ces données sont accessibles uniquement (et à ma connaissance) que par les formulaires de saisie.

Showing original review in French. See translation

JR
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Julien R.

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Un outil clé en main

Reviewed 5 months ago

Un très bon rapport qualité prix, une équipe support aux petits soins et un outil convivial

Pros

L'intégration avec Toucan s'est faite naturellement et très simplement. Outil facile à prendre en main même pour des profils technophobes. Les graphiques animés ont un effet "waouh".

Cons

Nous souhaiterions intégrer des modules de simulation

Showing original review in French. See translation

AR
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Verified reviewer

Financial Services,

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Using Toucan Toco to digitalize financial reportings

Reviewed 5 years ago

Thanks to Toucan's technology, leveraging complex data analysis and making it accessible to other business leaders is now possible .... creating value and engagement !

Pros

The simplicity of the experience is incredible. Toucan is perfectly positionned for the non-analysts, and those who only have a few minutes to access and understand what's going on in their business.

Cons

I would rather have a more visual data transformation piple line but the Python integration is really apreciated for the big data analytics.

FD
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François D.

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Facile à prendre en main et beau rendu

Reviewed a year ago

Après une période d'acclimatation à la manière de faire Toucan, il est simple de déployer ses connaissances pour créer stories et dashboard rapidement.

Pros

YouPrep est très facile à prendre en main et très puissant. La visualisation de données dans les stories et dashboards donne de beaux rendus.

Cons

La navigation dans les différentes sources de données est parfois compliqué.

Showing original review in French. See translation

JJ
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Jean Jacques B.

Management Consulting, 51-200 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Une manière facile de présenter des données compréhensibles par tous

Reviewed 5 months ago

Mise en place facile, répond exactement au besoin, taux de satisfaction utilisateur: 100%

Pros

La facilité de mise en place et de prise en main.La mobilitéL'équipe Toucan : l'écoute, la disponibilité, le suivi et le professionnalisme.

Cons

Il faut savoir où on va et garder l'histoire de l'app, le risque étant de rendre l'app lourde et difficile à lire.Il faut maitriser les données importées.

Showing original review in French. See translation

HA
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Hugo A.

Government Administration, 201-500 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Très bel outil, partenaire de confiance, et des utilisateurs contents

Reviewed a year ago

Très bonne expérience, équipe réactive et créative, supports de tous les instants, et une très belle restitution de tous nos indicateurs et outils d'intelligence économique

Pros

Ergonomie, facilité de création des visualisations, usages multi-supports (ipad, iphone etc)

Cons

Possibilité d'afficher plusieurs indicateurs différents sur la même story

Showing original review in French. See translation

DV
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Damien V.

Real Estate, 501-1,000 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Le pilotage de la performance par les indicateurs !

Reviewed 5 months ago

Grâce à Toucan, j'ai un accès direct et permanent aux données clés de mon organisation face à mes clients !

Pros

facilité d'utilisation, portabilité, mise à jour

Cons

présentation parfois inappropriée sur smartphone

Showing original review in French. See translation

Mm
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Marc m.

Restaurants, 5,001-10,000 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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accessibilité

Reviewed a year ago
Pros

Agilité, disponibilité de la data, ergonomie

Cons

Tablechart, constructeur des requete non vsuelle, data seleteur manquant de clareté sur les interactions

Showing original review in French. See translation

MC
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Matthew C.

Computer Software, 1-10 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Toucan Toco experience

Reviewed 2 years ago

My overall experience with Toucan Toco is very positive! They are always there for us and helping us improve our reports all the time! We would be way behind on our product if we didn't have Toucan on our side!

Pros

The software had live data reporting, which was something critical to our project. The software wasn't too difficult to user, and it did integrate quite well with our website.

Cons

There were a few times we had to get in and do out own coding for the reports we needed to generate, but it wasn't too difficult to get it working or anything like that, it was just a bit of a learning curve.

EC
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Eléonore C.

Pharmaceuticals, 1-10 employees

Used monthly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Très bonne solution et équipe compétente

Reviewed a year ago

Toucan Toco nous permet de rassembler toutes nos données ventes et terrain pour chaque produits aux travers de graphiques. Ainsi, nous gagnons un temps précieux dans nos analyses et avons accès aux données à tout moment et ce, de manière rapide.

Pros

Une fois que c'est implémenté, c'est très simple d'utilisation et cela permet d'avoir un aperçu complet et rapide de toutes nos données ventes et terrain. De plus, l'équipe de Toucan est très professionnelle et disponible quand nous avons besoin.

Cons

Ce n'est pas si facile que ça de développer nos propres applications seuls.

Showing original review in French. See translation

Mt
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Mor talla D.

Government Administration, 11-50 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Analyse des indicateurs

Reviewed 5 months ago
Pros

Ponctualité, disponibilité, efficacité. Autrement dit, le respect de délai et des créneaux.

Cons

Je ne trouve pas d'inconvénients majeurs depuis que nous avons commencé à travailler avec TOUCAN.

Showing original review in French. See translation

LB
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Louis B.

Retail, 51-200 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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TOUCAN pour tous et partout !!

Reviewed a year ago

TT est utilisé pour le pilotage des équipes commerciales

Pros

TT permet à tout moment de consulter des indicateurs clés pour l'entreprise et permet de prendre des décisions ... convivial, simple a appréhender, accessible à tous

Cons

RAS Nous n'avons pas encore suffisamment éprouver l'outil pour identifier des manquements, cela convient parfaitement à notre usage pour le moment !!

Showing original review in French. See translation

AC
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Ana Cristina V.

Real Estate, 11-50 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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la simplicité

Reviewed a year ago

Toucan nous permet la création de graphiques interactifs pour nos études

Pros

Graphiques poussés très personnalisables, interface sympathique et fluide

Cons

il n'y a pas pour l'instant, il est facile et intuitif

Showing original review in French. See translation

MM
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Martha M.

Management Consulting, self-employed

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Toucan Toco was my recommendation: More of the features we needed at a lower cost!

Reviewed 2 years ago

Excellent

Pros

Toucan Toco is quicker to master if you want to roll out something right away. Visualizations and Stories are clear and clean but carry a surprising amount of information. We needed a solution we could host on our own site, and this was by far the most cost-effective choice.

Cons

Terminology can be confusing at times, and we occasionally got stuck, but there's a huge amount of information in the support section of their site and the human support was STELLAR: quick and effective.