This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

Usage Intelligence vs Bandwidth Comparison

Add to Compare

Compare similar apps

Jira logo

Jira

4.4

Aha! logo

Aha!

4.7

LogicMonitor logo

LogicMonitor

4.7

PRTG Network Monitor logo

PRTG Network Monitor

4.6

WhatsUp Gold logo

WhatsUp Gold

4.4

OpsGenie logo

OpsGenie

4.7

Good recommendations?

Overview

The 1st analytics solution purpose-built for distributed software (Windows, Mac, and Linux) platforms provides insight into...

Bandwidth offers a suite of API products for businesses and developers wanting to add voice calling, secured 2FA text messaging...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

Free

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

5

4

3

2

1

3

3

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

74

31

6

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Not enoughreviews yet

Pros

The people who run it clearly care about their customers' experiences. The software does a great job and, on the rare occasion when it needs a boost, the customer service is the best in the business.

MO

Megan O.

Super easy to use and it has amazing voice quality, and a ton of amazing features I probably will never use.

Preston T.

The ability to manage all of carrier specific assets from a single portal. Ability to reconcile numbers, records and service offering makes Bandwidth one of the best in its class.

AR

Anonymous Reviewer

Cons

Not enoughreviews yet

Cons

I know that passwords need to be changed on a regular basis but not that regularly, sometimes I got lost looking for the information I needed, probably my fault.

AR

Anonymous Reviewer

Unable to order multiple Rate Centers in one order. No option to update the whole order with Switch changes.

JG

Jennifer G.

Lack of route changes in Bulk through the portal. SMS Dashboard availability is not available at this time.

EM

Eyeleen M.

  • Vendor responds to reviews
  • Last review3 years ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features37
  • API
  • API Design
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Application Management
  • Audio / Video Conferencing
  • Call Center Management
  • Call Conferencing
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Screening
  • Chat Transcript
  • Chat/Messaging
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Synchronization
  • Defect Tracking
  • Diagnostic Tools
  • Engagement Tracking
  • Feedback Management
  • Full Transaction Diagnostics
  • IVR / Voice Recognition
  • Key Performance Indicators
  • Knowledge Base Management
  • Monitoring
  • Multi-Channel Data Collection
  • Multiple Parties
  • Negative Feedback Management
  • Performance Metrics
  • Predictive Analytics
  • Profitability Analysis
  • Project Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Reporting & Statistics
  • Reporting/Analytics
  • SIP Trunking
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Strategic Planning
  • Surveys & Feedback
  • Text to Speech
  • Trend / Problem Indicators
  • Trend Analysis
  • Unicode Compliance
  • Unified Communications
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Total features31
  • API
  • API Design
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Application Management
  • Audio / Video Conferencing
  • Call Center Management
  • Call Conferencing
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Screening
  • Chat Transcript
  • Chat/Messaging
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Synchronization
  • Defect Tracking
  • Diagnostic Tools
  • Engagement Tracking
  • Feedback Management
  • Full Transaction Diagnostics
  • IVR / Voice Recognition
  • Key Performance Indicators
  • Knowledge Base Management
  • Monitoring
  • Multi-Channel Data Collection
  • Multiple Parties
  • Negative Feedback Management
  • Performance Metrics
  • Predictive Analytics
  • Profitability Analysis
  • Project Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Reporting & Statistics
  • Reporting/Analytics
  • SIP Trunking
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Strategic Planning
  • Surveys & Feedback
  • Text to Speech
  • Trend / Problem Indicators
  • Trend Analysis
  • Unicode Compliance
  • Unified Communications
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription

Integrations

  • Total integrations1
  • Dropbox Business
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft Excel
  • Salesforce Sales Cloud
  • Segment
  • Shopify
  • Slack
  • Stripe
  • Tableau
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations7
  • Dropbox Business
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft Excel
  • Salesforce Sales Cloud
  • Segment
  • Shopify
  • Slack
  • Stripe
  • Tableau
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk