UXsniff Features

UXsniff

Website usage tracking and behavior monitoring tool

4.18/5 (11 reviews)

UXsniff Feature Summary

  • Goal Tracking
  • Multiple Site Management
  • Pageview Tracking
  • Time on Site Tracking
  • User Interaction Tracking

Competitor Feature Comparison

Activity Dashboard
Activity Management
Activity Tracking
Alerts / Escalation
Analytics
Archiving & Retention
Automatic Notifications
Behavior Tracking
Campaign Management
Click Tracking
Conversion Rate Optimization
Conversion Tracking
Customer Activity Reporting
Data Visualization
Heatmap
Keyword Tracking
Monitoring
On-Demand Recording
Real Time Analytics
Real Time Data
Real Time Monitoring
Referral Source Tracking
Reporting & Statistics
Visual Analytics
Learn moreCompare App
Activity Dashboard
Activity Management
Activity Tracking
Alerts / Escalation
Analytics
Archiving & Retention
Automatic Notifications
Behavior Tracking
Campaign Management
Click Tracking
Conversion Rate Optimization
Conversion Tracking
Customer Activity Reporting
Data Visualization
Heatmap
Keyword Tracking
Monitoring
On-Demand Recording
Real Time Analytics
Real Time Data
Real Time Monitoring
Referral Source Tracking
Reporting & Statistics
Visual Analytics
Visit WebsiteCompare App
Activity Dashboard
Activity Management
Activity Tracking
Alerts / Escalation
Analytics
Archiving & Retention
Automatic Notifications
Behavior Tracking
Campaign Management
Click Tracking
Conversion Rate Optimization
Conversion Tracking
Customer Activity Reporting
Data Visualization
Heatmap
Keyword Tracking
Monitoring
On-Demand Recording
Real Time Analytics
Real Time Data
Real Time Monitoring
Referral Source Tracking
Reporting & Statistics
Visual Analytics
Visit WebsiteCompare App

UXsniff Feature Reviews

8 reviewers had the following to say about UXsniff's features:

Anonymous
(Marketing and Advertising company, 1-10 employees)

UX reporting for everyone

2020-07-20

I mainly use UX Sniff for heatmaps and reporting UX issues to management.

Pros

To this day I am yet to find other UX software that present reports as brilliantly as UX Sniff.

Cons

I personally haven't found any cons in using UX Sniff. It has consistently delievered what I was looking for.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 501-1000 employees)

Easy tool to measuse user experience and improve user retention

2020-08-10

Pros

Also, the IT department has it's job facilitated with the real time monotoring of unusual user behaviour.

Cons

This should improve over time, but, right now, is not enough to switch from other competitors.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from UX Sniff


Hi, thanks for the review. You are right that we need to provide more features in order to compete with other solutions out there.

We have released a new feature "User Journey" last week and going to release more features soon such as conversion tracking, add-on domains and Uptime Monitoring.

Read more
Jason Tan

Good for online business

2021-01-14

Overall it's a good tools especially for business.

Pros

I am using the Growth plan. Initially I was very impressed by the unlimited heatmaps and sessions playbacks. But soon I am getting bored looking at hundreds of playback a week, frankly you don't really need to look at every single one of them. I mainly use the user journey now to have a quick overview about what my users had done.

Cons

It doesn't has scroll depth and conversion tracking when I signed up few months ago. Surprisingly now they have both scroll depth and conversion tracking, so I don't have much complaints about the overall functionality now.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Phap Duong

Great and useful service

2021-01-14

Pros

- Realtime monitoring user behaviour - Heatmap and abnormal click detection

Cons

- Website Archive is limited for free account

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, 11-50 employees)

Surprising "newcomer" in UX tracking

2020-07-07

UX Sniff provides an intuitive way of tracking website users' experience and being notified about abnormal behavior.

Pros

Although I hadn't heard about UX Sniff before, I was surprised by how easy and intuitive the tool is. It offers several features that fulfill the most basic needs in terms of UX tracking.

Cons

Considering that the tool itself is not extremely recent, I was disappointed not to find some more advanced features that most well-established tools have.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from UX Sniff


Thanks for the feedback. We are working on some new features and will be available in the production soon. Stay tuned.

Read more
Anonymous
(Marketing and Advertising company, 1-10 employees)

Good take on UX tracking

2020-08-10

I have used UX Sniff to check heatmaps and recordings of user sessions.

Pros

Getting started was very easy and information is displayed in a manner that is easy to understand.

Cons

I haven't used this tool for anything other than basic features (heatmaps and recordings).

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from UX Sniff


Thanks for the review, we have recently released more features such as: add-on domains, user journey and conversion tracking. Stay tuned!

Read more
Anonymous
(Information Technology and Services company, 501-1000 employees)

Pretty good for a newcomer!

2020-07-04

Overall it's a good software, and one that I will consider instead of Hotjar in the near future, for sure!

Pros

UX Sniff appears to be a new competitor to Hotjar, and its features seem to compete rather well with this competitor.

Cons

While the interface itself is clean and rather soothing, the typographical choices are not the best in terms of UX and legibility, which hinders usage.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Madalena Tavares

Definitely a rising softtware

2020-07-16

Overall the experience was very good. The software still cares for some fine tunning but it's definitely a great bet. The features are very helpful and insightful.

Pros

What I liked the most was the "user section playback" feature. I find it extremely helpful and disruptive.

Cons

What I liked the least was the heat maps. I find them a bit confusing when it comes to navegation. I think the user experience could benefit of some fine tunning.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from UX Sniff


Hi Madalena,

Thanks for your feedback on the heatmaps. We have released a new version of heatmap with better navigation.

Read more