Wave: Salesforce Analytics Cloud Reviews

Wave: Salesforce Analytics Cloud

The analytics app by Salesforce

4.16/5 (41 reviews)
Pros
  • Easy to ise
  • It keeps track of what you need to do on a daily or weekly or monthly basis.
  • It is amazing for our business being able to have all information from our users in just one platform.
  • The export functionality made it easy to share information with those outside the nonprofit organization.
Cons
  • Outside data hard to bring in
  • It's not really geared to handle lots of campaign changes.
  • Nothing as such, but yes there are some scope of improvements for the product.
  • It needs an update. It is not easy to implement and the user experience is a bit inefficient.
90%
recommended this to a friend or a colleague
Katherine Mazzei

Efficient, but needs updates

Used weekly for less than 6 months
Reviewed 2019-01-29
Review Source: Capterra

We've been trying to implement Salesforce in our business for months, but it's been quite difficult and tedious. It is not a very user friendly platform.

Pros
It is amazing for our business being able to have all information from our users in just one platform.

Cons
It needs an update. It is not easy to implement and the user experience is a bit inefficient.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Wave: Salesforce Analytics Cloud

The analytics app by Salesforce

David Gaydon

Extremely easy to use

Reviewed 2016-10-06
Review Source: Capterra

Extremely easy to learn this very powerful analytics tool. But needs to be easier to integrate outside data.

Pros
Easy to ise

Cons
Outside data hard to bring in

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Wave: Salesforce Analytics Cloud

The analytics app by Salesforce

James McGuire

Good Product - Limited Experience with it

Reviewed 2017-04-04
Review Source: Capterra

ACT User! Boss' son had us try it out, found it somewhat useful but had limited experience with it so decided to stick with our current CRM tool ACT!

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Wave: Salesforce Analytics Cloud

The analytics app by Salesforce

Ravi A

Best analytics software for a business user

Reviewed 2016-10-07
Review Source: Capterra

software developer who uses wave to analyze data. Most often the data is in some delmited format for which wave has an easy to use API

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Wave: Salesforce Analytics Cloud

The analytics app by Salesforce

Juliet Velieu

Worst analytics tool ever

Reviewed 2016-06-16
Review Source: Software Advice

Pros
Salesforce sales team work hard to persuade their client that Wave is what they need. Unfortunately, having no technical background, clients rather rely on Salesforce brand than the actual functionality of the tool.

Cons
It is not a self-sufficient product, but rather an API with very limited functionality and bugs. Almost impossible to scale the tool, or build something usable once the complexity of tasks increases.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Wave: Salesforce Analytics Cloud

The analytics app by Salesforce

saeed bagabas

outstanding.

Used monthly for 6-12 months
Reviewed 2018-03-24
Review Source: Capterra

Pros
This account based marketing (ABM) solution designed to select valuable prospects, share web content, and analyze campaigns.

Cons
It does need an analytical type experience. Which make it a bit hard to use. Lack of functionalities.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Wave: Salesforce Analytics Cloud

The analytics app by Salesforce

Jacqueline Stone

It's Okay - More Useful for Sales Reps

Reviewed 2015-02-24
Review Source: Software Advice

Pros
It keeps track of what you need to do on a daily or weekly or monthly basis.

Cons
It's not really geared to handle lots of campaign changes.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 5/10

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Wave: Salesforce Analytics Cloud

The analytics app by Salesforce

Agnes Tsang

Great Product

Reviewed 2016-10-06
Review Source: Capterra

So cool the product itself. Can drill into detail in a sec. Nice visualization. Nice features. Great Product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Wave: Salesforce Analytics Cloud

The analytics app by Salesforce

David So

Neat solution

Used weekly for less than 6 months
Reviewed 2018-03-09
Review Source: Capterra

Pros
Solid tool. Gets the job done. Easy to setup and manage. The client loved the solution and their sales reps use it frequently. Sometimes it feels like they are still working on new features and thats OK

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Wave: Salesforce Analytics Cloud

The analytics app by Salesforce

Parag Vyas

Analytics Cloud WAVE

Reviewed 2015-08-29
Review Source: Software Advice

Pros
The Reporting and the Summary fetching capabilities of the application makes it one of the best in the market today.

Cons
Nothing as such, but yes there are some scope of improvements for the product.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Wave: Salesforce Analytics Cloud

The analytics app by Salesforce

Anonymous

This software has been useful in my non-profit management experience.

Used monthly for 1-2 years
Reviewed 2018-03-07
Review Source: Capterra

Pros
The export functionality made it easy to share information with those outside the nonprofit organization.

Cons
I wish it had greater permissions settings so that I could give volunteers outside of the organization the ability to use the tool.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Wave: Salesforce Analytics Cloud

The analytics app by Salesforce

Eric Scott

Rating only

Reviewed 2018-02-09
Review Source: GetApp

Rating breakdown

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Wave: Salesforce Analytics Cloud

The analytics app by Salesforce

Mitul Dadhania

Rating only

Used weekly for free trial
Reviewed 2017-10-03
Review Source: GetApp

Rating breakdown

Ease of use
Features

Likelihood to recommend: 2/10

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Wave: Salesforce Analytics Cloud

The analytics app by Salesforce

Phil Markham

Rating only

Reviewed 2017-05-11
Review Source: GetApp

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Wave: Salesforce Analytics Cloud

The analytics app by Salesforce

Ayan Sarkar

Rating only

Reviewed 2015-09-24
Review Source: GetApp

Rating breakdown

Value for money
Ease of use
Customer support

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Wave: Salesforce Analytics Cloud

The analytics app by Salesforce

Chang Hsien Liu

Rating only

Reviewed 2015-07-26
Review Source: GetApp

Rating breakdown

Value for money
Ease of use
Customer support

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Wave: Salesforce Analytics Cloud

The analytics app by Salesforce