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ibi

Information Builders' scalable BI and analytics platform

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ibi Pricing, Features, Reviews and Alternatives

ibi product overview

What is ibi?

ibi, formerly WebFOCUS is a Business Intelligence (BI) and Analytics Platform, offering three editions for enabling self-service features for all user levels. Business User Edition, Application Edition and indeed Enterprise Edition, encompass various tools to not just generate insights from data but also publish customized analytical applications. This flexibility, scalability and usability is backed by a graphical, integrated development environment and dashboard-based approach to creating a wide variety of BI information content. Financial reporting capabilities draw from 300+ data sources including data warehouses, web services, ERP, CRM and many more. Visualized via rich graphics and charts, resulting reports and dashboards can be distributed as interactive e-documents or exported to HTML, PDF, PowerPoint, Excel and proprietary formats.

Key benefits of using ibi

  • ibi allows BI specialists and developers to manage, analyze, report, develop and distribute information insights to users of all levels.

  • Access and leverage data from multiple information sources, viewing real-time dashboard analytics, charts, scorecards, forecasts and reports.

  • Flexible reporting options allow for a broad range of export to numerous popular formats, along with report scheduling for receiving updates at desired intervals.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk
    Chat
    24/7 (Live rep)
    FAQs/Forum
    Knowledge Base

    Training options

    Videos
    Webinars
    Live Online
    In Person
    Documentation

    ibi pricing information

    Value for money

    4.3

    /5

    170

    Price starts from

    Free

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    ibi features

    Functionality

    4.5

    /5

    170
    Total Features45 6 categories

    Most valued features by users

    Data Visualization
    Reporting/Analytics
    Data Import/Export
    Visual Analytics
    Search/Filter
    API
    Dashboard
    Activity Dashboard

    Functionality contenders

    ibi users reviews

    Overall rating

    4.5

    /5

    170

    Positive reviews

    95%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.61/10
    Rating distribution

    5

    4

    3

    2

    1

    95

    67

    5

    1

    2

    Pros
    I like the software's ability to connect to our information system, which helps ensure up-to-date data is compiled in our dashboards.

    DM

    Dan M.

    I really enjoy the ability to customize reports, and the software is a great value for the money.

    SM

    Steven M.

    This has been a great investment for our company. I have been advocating for converting other systems into the ibi solution.

    DM

    Dale M.

    Cons
    If there is something I do not know how to do, it is difficult to follow the resources or troubleshoot the problems I am experiencing.

    LM

    Leah M.

    Had many people complain about performance of the environment.

    jb

    john b.

    The self service aspect is hurting its adoption with business users as well.

    DM

    Dan M.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Amazingly versatile, however it does carry a significant learning curve to maximize that versatility

    Reviewed 4 years ago

    Environment to automate regular reporting and to expand and enhance the availability of data to my organization.

    Pros

    Numerous export formats, versatile software which offers a savvy developer several avenues to accomplish the requirements of their audience. The Active Format is a very unique offering allowing developers to give users the ability to drive their own analysis from reports through sorting, filtering, charting and being able to export their work.

    Cons

    FOCUS itself has a steep learning curve that is very dependent on the capabilities of the entity that is going to implement and use it. Your environment will carry a heavy influence on how successful the implementation will be. Management will need a measure of patients and need to invest in users to learn, documents and carry that intelligence throughout the organization.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Favorite & most capable tool for BI analysts

    Reviewed 2 years ago

    The best package for BI developers, no other tools are needed.

    Pros

    WebFOCUS offers a lot of customization when it comes to reporting, dashboards, infoapps and the platform support FOCUS, javascript, HTML, python and other languages. In our organization, we do not need any other BI platform since WebFOCUS gives Us all the tools we need to make analytics delivered to our community.

    Cons

    It may take few months to learn WebFOCUS as a developer since there are many things developer should know before creating reporting/analytics. Although after that time a developer will find almost infinite ways of customizing reports as soon as they learn how the WebFOCUS works and executes procedures. GUI could be improved but each year WebFOCUS improves it a lot with updates.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Not user friendly, terrible customer support, limited customization

    Reviewed 3 years ago

    My experience has been to find ways to use the product as little as possible. By that meaning using it for getting basic data on the back end, then coding the front end of the reports myself. This way I am able to create the reports and dashboards with more functionality, modern styling and have them be responsive for viewing on multiple platforms (Desktop, tablet, phone).

    Pros

    This works good for the average adhoc user that will doing basic, single database reporting. The forum they have has been very helpful. I have found out more answers from other users than I have been able to find in their docs or from their tech support.

    Cons

    There are so many bugs in this product. I have multiple cases open with their tech support that have been open for months. I currently have a case that has been open for 9 months that they still cannot figure out. Usually the response is something along the lines of that it will be fixed in a later release. Then, in my experience, when updating to a later release the one bug is fixed, but more are introduced and we're back to square one of rebuilding our reports that have broken during the upgrade. Product lags when trying to do complex queries over multiple databases. Documentation is very weak and vague, if/when you can actually any documentation at all.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    WebFOCUS as the go-to app for data dissemination

    Reviewed 2 years ago

    My users throughout the state of New Jersey are finally buying into the fact they can create 'what-if' scenarios and modelling with the data I'm preparing for them.

    Pros

    Accessibility to data regardless of where it is stored. Easeat which to disseminate the reports I generate. Ease of use of the Security Package whereby I can allow or disallow access to data, folders or a single call of a report.

    Cons

    We seem to always be on the cutting edge of the product and what we want to do. Sometimes it seems like we are the first to come up with a particular question. But an answer is always forthcoming even if it is not instantaneous.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Information Builders is great!

    Reviewed 2 years ago

    Overall, IB has been very helpful to deliver our products. Customer support is great as well.

    Pros

    I love the customized visualizations and the ability to disconnect reports from the server to send to member hospitals.

    Cons

    Sometimes it is not as flexible as I would hope. Using the indocument analytics, I cannot always create the visualizations or filters I would like.

    ibi FAQs and common questions

    ibi has the following pricing plans:
    Pricing model: Free
    Free Trial: Available


    ibi has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    ibi supports the following languages:
    German, Chinese (Traditional), Polish, Portuguese, Chinese (Simplified), Korean, Dutch, Japanese, Danish, Russian, Norwegian (Bokmal), Italian, English, French, Arabic, Spanish, Hebrew


    No, ibi does not have an API available.


    ibi integrates with the following applications:
    SAP Business One


    ibi offers the following support options:
    Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base

    Related categories