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Zoho Analytics vs Phocas Software Comparison

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Overview

Category Leaders

Zoho Analytics is a self-service BI and analytics platform that helps users get new insights from their business data.

Category Leaders

Phocas Software revolutionizes the way people interact with their own information through powerful analytics and visualization tools.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

30

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

150

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

304

5

4

3

2

1

160

116

21

5

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.8

118

5

4

3

2

1

94

23

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The customer service is very responsive, you can keep in touch by just leaving a message in the chat window. It is a very affordable solution for the creation of sophisticated reports with ease.
The tool has been very helpful in generating project reports, integrating data and allowing our operation team to gain greater insight into our client's needs.
It has been very helpful to get the response of our campaign that helps in boosting our business.

Pros

I would say it is a positive experience helps me track what sale are most profitable. I would 100% recommend it to anyone looking to grow sales.
The ease to use and train employees on this BI tool makes it best in the market. The power of building your own databases, customizing reports and the level of customer service is outstanding.
My overall experience with Phocas has been excellent, we use the system to monitor growing and declining sales to protect out business and easily identify buying gaps to help increase sales.

Cons

Customer support is awful. The company is based in India and getting someone to respond is a trial, let alone having a chat.
Some of the settings are cumbersome. I have been having trouble with widgets, and getting Dashboards to update/sync with graphs when their source data is changed.
The features this product offers are somewhat limited, in terms of data manipulation and report variety.

Cons

However that's really our problem rather than theirs.
Easily compare turnovers. See who has stopped buying a particular part no, and see who is buying something new.
Customising reports can be hard to navigate around.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features77
  • "What If" Scenarios
  • API
  • Access Controls/Permissions
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Development
  • Bank Reconciliation
  • Benchmarking
  • Budgeting/Forecasting
  • Cash Flow Management
  • Charting
  • Collaboration Tools
  • Consolidation/Roll-Up
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Analysis Tools
  • Data Blending
  • Data Capture and Transfer
  • Data Cleansing
  • Data Connectors
  • Data Discovery
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Quality Control
  • Data Synchronization
  • Data Transformation
  • Data Visualization
  • Database Support
  • Drag & Drop
  • ETL
  • Financial Analysis
  • Financial Reporting
  • For Small Businesses
  • Forecasting
  • Functions/Calculations
  • General Ledger
  • Geographic Maps
  • High Volume Processing
  • Income & Balance Sheet
  • Information Governance
  • Integration into Third Party Applications
  • Interactive Reports
  • KPI Monitoring
  • Key Performance Indicators
  • Marketing Reports
  • Mobile Access
  • Mobile Dashboards
  • Mobile Reporting
  • Multi-User Collaboration
  • Multiple Data Sources
  • Natural Language Search
  • OLAP
  • Performance Metrics
  • Predictive Analytics
  • Private Dashboards
  • Profit/Loss Statement
  • Profitability Analysis
  • Public Dashboards
  • Publishing/Sharing
  • Quantitative Analysis
  • Query Builder
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Reports
  • Sales Trend Analysis
  • Scenario Planning
  • Scheduled/Automated Reports
  • Scorecards
  • Search/Filter
  • Self Service Data Preparation
  • Self-service Analytics
  • Single Page View
  • Single Sign On
  • Statistical Analysis
  • Storytelling
  • Strategic Planning
  • Streaming Analytics
  • Third-Party Integrations
  • Trend Analysis
  • Trend/Problem Indicators
  • Visual Analytics
  • Visual Discovery
  • Widgets
  • Workflow Management
  • Total features70
  • "What If" Scenarios
  • API
  • Access Controls/Permissions
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Development
  • Bank Reconciliation
  • Benchmarking
  • Budgeting/Forecasting
  • Cash Flow Management
  • Charting
  • Collaboration Tools
  • Consolidation/Roll-Up
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Analysis Tools
  • Data Blending
  • Data Capture and Transfer
  • Data Cleansing
  • Data Connectors
  • Data Discovery
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Quality Control
  • Data Synchronization
  • Data Transformation
  • Data Visualization
  • Database Support
  • Drag & Drop
  • ETL
  • Financial Analysis
  • Financial Reporting
  • For Small Businesses
  • Forecasting
  • Functions/Calculations
  • General Ledger
  • Geographic Maps
  • High Volume Processing
  • Income & Balance Sheet
  • Information Governance
  • Integration into Third Party Applications
  • Interactive Reports
  • KPI Monitoring
  • Key Performance Indicators
  • Marketing Reports
  • Mobile Access
  • Mobile Dashboards
  • Mobile Reporting
  • Multi-User Collaboration
  • Multiple Data Sources
  • Natural Language Search
  • OLAP
  • Performance Metrics
  • Predictive Analytics
  • Private Dashboards
  • Profit/Loss Statement
  • Profitability Analysis
  • Public Dashboards
  • Publishing/Sharing
  • Quantitative Analysis
  • Query Builder
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Reports
  • Sales Trend Analysis
  • Scenario Planning
  • Scheduled/Automated Reports
  • Scorecards
  • Search/Filter
  • Self Service Data Preparation
  • Self-service Analytics
  • Single Page View
  • Single Sign On
  • Statistical Analysis
  • Storytelling
  • Strategic Planning
  • Streaming Analytics
  • Third-Party Integrations
  • Trend Analysis
  • Trend/Problem Indicators
  • Visual Analytics
  • Visual Discovery
  • Widgets
  • Workflow Management

Integrations

  • Total integrations89
  • Amazon Redshift
  • Google Ads
  • Google Analytics 360
  • Google Sheets
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Power BI
  • MySQL
  • PostgreSQL
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Snowflake
  • Stripe
  • Tableau
  • Twitter/X
  • Xero
  • Zapier
  • Total integrations35
  • Amazon Redshift
  • Google Ads
  • Google Analytics 360
  • Google Sheets
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Power BI
  • MySQL
  • PostgreSQL
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Snowflake
  • Stripe
  • Tableau
  • Twitter/X
  • Xero
  • Zapier

User reviews that mention these apps

Ck
AvatarImg

Chad k.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Zoho Analytics logo

Zoho Analytics

feedback

Reviewed a year ago

its helpful will the service desk software

Pros

yeah they must just keep the previous build dashboard with the new builds

Cons

when the DB serice breaks from snapshot restores, but cant say if it a anaytlics issue or windows

AvatarImg
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Rexie M.

Automotive, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Zoho Analytics logo

Zoho Analytics

Great data alaysis and reporting tool!

Reviewed a year ago

A big time saver that makes it easy to see an overview of the business

Pros

Easy to use, customise and automate multiple processes for oversight of business and social media performance. Easy to connect social media and accounting software.

Cons

No real issues with this software so far, have to do some reading up on more complicated connections and advanced features but still getting to know the software.

AvatarImg

Verified reviewer

Food Production, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Zoho Analytics logo

Zoho Analytics

Excellent, easy to use software

Reviewed 5 years ago

Wanted to streamline a reimbursement process and prefer having a software to track everything with instead of doing things manually and having things get lost. Might buy this software to implement permanently.

Pros

Super easy to use this software. It's pretty much a "drag and drop" system where you can drag and drop receipts to be uploaded for reimbursement. I'm using this on a trial basis and don't really have any complaints.

Cons

Everything about this software is good. Easy to use. No complaints.

AvatarImg
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Carine Sylvie T.

Consumer Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Zoho Analytics logo

Zoho Analytics

Affordable price

Reviewed 9 months ago

Data visualization, data analysing and report delevery are simplified with this software

Pros

Good Price and it intégrantes many other cloud bases tools

Cons

I didn't face anything wrong using this service

JW
AvatarImg

Joel W.

Environmental Services, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoho Analytics logo

Zoho Analytics

The software analyses data with so much ease

Reviewed 5 months ago

The software simplifies our data analysis thus giving us great insight into our performance.

Pros

I like the way it analyses data with so much ease. The visualization is also perfect.

Cons

I have not had any major issue with the software. It is serving is purposes very well.

GP
AvatarImg

Georgiana P.

Business Supplies and Equipment, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoho Analytics logo

Zoho Analytics

Why select Zoho Analytics

Reviewed a year ago

My overall experience using this app is excellent. It has the intelligence software that my business needs.

Pros

I love the data connectors that helped me to start up my business. When using the Zoho app it can be connected to a different range of sources. The dashboard is very vital. I love that it's also very effective in organing my reports into a single page. It's amazing is search for my past information and did a deep sweep in collecting and organizing my information which provided me with great information.

Cons

The only thing is the subscription cost not for a group. But other than that I like it.

SP
AvatarImg

Siddhant P.

Information Technology and Services, 201-500 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Zoho Analytics logo

Zoho Analytics

Prefect Tool for Analystics

Reviewed 2 years ago

1. Excellent experience using the software 2. Dashboard and reporting - a great way to forecast the customer status

Pros

1. Ease to build and share the reports2. Customise Dashboard 3. Pre-build Dashboard

Cons

1. User-friendly UI - Especially for non-tech users2. Price Point

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Mansi M.

Computer Software, 10,001+ employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoho Analytics logo

Zoho Analytics

#1 self-service BI and analytics platform

Reviewed 2 years ago

The overall experience was smooth setup, and excellent results from the dashboard.

Pros

I liked the most that I could connect my database with their platform easily. They have some steps that prepare my data for visualization, and I am able to create compelling and modern-looking visualizations in my central dashboard. The tables and overview provided by the dashboard help me analyze my sales, and I was also able to set a trigger to send emails from my dashboard every Monday to the involved stakeholders. I can connect my data from any source like excel, google sheets, quick books, etc. Their software also provides an AI tool with which I can chat and get my answers in a very natural way.

Cons

No cons were identified. I feel it is excellent software for creating insightful dashboards and identifying trends.

DT
AvatarImg

Deb T.

Primary/Secondary Education, 501-1,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Zoho Analytics logo

Zoho Analytics

Great BI tool.

Reviewed 7 years ago
Pros

Zoho reports is a pretty good business intelligence tool. It is very user friendly. My favorite part about this software is that it has a very short implementation plan. You can set it up and implement in no time at all.

Cons

There needs to be a lot of training for the end user. I do though think once staff are used to this software they can either keep playing with the software to get really good at it, or stay stagnant and only do the basics.

KF
AvatarImg

Katie F.

Hospital & Health Care, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoho Analytics logo

Zoho Analytics

My ZOHO Review

Reviewed 8 years ago

ZOHO CRM has helped me to stay organized with all of my leads. It has been great. I love how I can tasks and keep track of all the people I need to call.

Pros

Easy to use. Keeps everything very organized.

Cons

Sometimes if I copy some text, the software freezes and I have to exit and come back.

RW
AvatarImg

Robin W.

Telecommunications, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoho Analytics logo

Zoho Analytics

Zoho- Game Changer

Reviewed 2 years ago

Excellent overall experience. The simplicity but power of this software is great. The ability to customize reporting to fit our company's ever changing needs is amazing. We're able to build reports, gather data, sort data and export reporting that's relevant and easy to use. The flexibility of the product allows us the freedom to change our reporting instantaneously in order to keep it relevant to our needs, which is extremely important to us in our industry.

Pros

This software is simple to use even for someone who is not software savvy. It is highly versatility in its applications and customization is simple. We have made numerous custom reports for our District Managers to use on the go to help them manage store performance and goal achievement. Creating customer reports is simple and easy to do.

Cons

So far I haven't had any issues with the software so I have nothing that I do not like.

AS
AvatarImg

Amber S.

Civic & Social Organization,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Zoho Analytics logo

Zoho Analytics

ZOHO is Awesome!

Reviewed 9 years ago
Pros

the software is cheap and competitively priced. You get a good mix of features for the price.

Cons

The email program is the weakest part of this system.

AvatarImg

Verified reviewer

Marketing and Advertising, 501-1,000 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Zoho Analytics logo

Zoho Analytics

Zoho Analytics personal experience

Reviewed a year ago
Pros

Zoho Analytics is easy to use. The program features an intuitive user interface and offers a number of tools and wizards that make it simple to design reports and dashboards. Also, a variety of visualization choices are available in Zoho Analytics, making it's users to design straightforward dashboards and reports that are visually appealing.

Cons

Zoho Analytics could not be as strong or feature-rich as some other business intelligence software packages is a possible disadvantage. The software provides a variety of analytics and reporting services, but some customers could discover that it lacks the sophisticated features and adaptability they need.

MC
AvatarImg

Mike C.

Primary/Secondary Education, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoho Analytics logo

Zoho Analytics

Zoho Reports helps my team visualize and understand the KPIs that I want them to stay focused on.

Reviewed 7 years ago

My next goal is to set up direct API connectivity to my ERP software so I don't have to manually update my data.

Pros

Very powerful charts and graphs that are much easier to use than Excel. It's like a pivot table combined with a chart. I love the ability to dynamically change the charts just by turning data sets on and off in order to drill down and analyze individual data sets without having to create dozens of new charts.

Cons

There is a bit of a learning curve to working with the spreadsheets, charts and graphs to get them to present the data. But that is to be expected with such a powerful set of tools.

GD
AvatarImg

Gregory D.

Computer Software, 201-500 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Zoho Analytics logo

Zoho Analytics

Data Is Great If Actionable

Reviewed 5 years ago

Great for presentations and providing customers with info.

Pros

The aesthetics and visualizations that this software provides are incredible. Much better than some other products on the market.

Cons

If you cannot action your data, then it just becomes fancy graphs and charts that are cool to present, but offer little in the end.

CK
AvatarImg

Cédric K.

Banking, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Zoho Analytics logo

Zoho Analytics

Good visualization software

Reviewed 2 years ago
Pros

Integration and deployment of applications is easy with this software. Visualization and ease of use of data connectors.

Cons

Since I've been using it I haven't had any problems with it yet, it works very well

AvatarImg

Verified reviewer

Food & Beverages, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoho Analytics logo

Zoho Analytics

Zoho

Reviewed 5 years ago

Overall a brief experience so far but I know I have help and support if ever I need it. Very easy to use so far.

Pros

It's very clear when it comes to viewing current months figures against targets and identifying relevant trends.

Cons

Nothing negative to say. I am fairly new to the software but slowly getting my head around it all. Very user friendly.

RW
AvatarImg

Ryan W.

Computer Software,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Zoho Analytics logo

Zoho Analytics

Zoho Reports

Reviewed 9 years ago
Pros

There are no upfront costs and no hardware/software to maintain. The best is it's easy to set up and use.

Cons

No cons were added to this review

NM
AvatarImg

Neha M.

Information Technology and Services, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Zoho Analytics logo

Zoho Analytics

Overall good functionalities as value for money

Reviewed 5 years ago

Zoho analytics offers excellent service for preparing management reporting for many small businesses,hence it offers great value for small investment

Pros

The best part of this software is its integration capabilities with our existing softwares & applications. the standard features & functionalities offers great service

Cons

the tech support and response could be far better from their customer service

cj
AvatarImg

chris j.

Automotive, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Zoho Analytics logo

Zoho Analytics

Good software for giving low level users access to data

Reviewed 6 years ago
Pros

Saves us resources when reports are run so it doesn't affect our live systems. If the user who builds a reports breaks something it doesn't affect any of our DBs or systems. so its risk free. We use a lot of the embedded charts that can easily be dropped into web pages.

Cons

We do get lots of support questions from users that want to do more than the software can allow and it can get expensive.

SS
AvatarImg

Suresh S.

Hospitality, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Zoho Analytics logo

Zoho Analytics

Reliable and fast Reports

Reviewed 6 years ago

Overall it has been a good experience working on the software as lot of time is saved in generating reports and taking business decisions. The option to create endless customized reports is also a very useful feature.

Pros

The software is easy to use and can be customized as per requirement. Lot of options to create different reports, charts and tables. The drill down feature is really helpful which gives the insight into the actual issue and can drill down deep, even into the data base to ensure its accuracy. Our organization uses the software for all top and medium level meetings to give first hand information on revenue to the top management. Speed at which the reports are generated is also commendable.

Cons

Those who are new to the software would take some time to understand the different options available as there are no Faqs or help menu.

PC
AvatarImg

Phil C.

Computer Software, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Zoho Analytics logo

Zoho Analytics

Easy to use, free to get started and very functional reporting tool

Reviewed 7 years ago

Easy to use, simple web-based reporting/dashboarding/charting.

Pros

It's so simple to setup and get started. We use this to chart out sample charts with customer data to show how information that flows in and out of our systems can be used by C-level staff. Instead of using an expensive tool for this, we found Zoho Reports and have been delighted with how easy it to setup and chart.

Cons

I honestly can't think of a single con, because I'm using the free version of the software and therefore don't have very high expectations.

FH
AvatarImg

Firas H.

Construction, 10,001+ employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Zoho Analytics logo

Zoho Analytics

Zoho Analytics for CRM data

Reviewed 3 years ago

It can fulfill all Excel-similar requirements with better customization and management of access rights and data sources.

Pros

The software is easy to use, customizable, reasonably priced, and fully integrated within other Zohom modules with the ability to connect to other data sources.

Cons

Some advanced features that are available in other competitors' products

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Rico C.

Real Estate, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoho Analytics logo

Zoho Analytics

The best value for BI software

Reviewed 6 years ago

I really love it. Using it for my business.

Pros

I love how easy it is to get started and with all the amazing features packed in this software, the pricing is more than reasonable.

Cons

I get frustrated sometimes when I try to build a feature. I wish they could provide more tutorials and more detailed documentation.

SS
AvatarImg

Simon S.

Legal Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

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Zoho Analytics

Extremely bad analytics software

Reviewed 3 years ago

We've tried to use Zoho Analytics to set up and visualize reports (e.g. one showing all new customers overall and one showing one with all customers subscribing for a specific product). Unfortunately, despite more than a dozen of meetings with Zoho's support team, we haven't been able to get a single one working properly. The UX is really bad and the functionality is limited enough to not even be able to set up the simplest reports.

Pros

I've tried hard and long to find something, but in all honesty, Zoho Analytics was the software that wasted the most time for me in 2021...

Cons

Practically impossible to set up even the simplest reports (e.g. one showing all new customers based on actual invoice data, or one showing all new customers subscribing to a specific service) without involving Zoho's support, which has high ambitions despite its terrible execution

RA
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Rishad A.

Mining & Metals, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

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Phocas Software

Phocas Analytics is an OK software

Reviewed 2 years ago

This software is OK compared to the peers that are more capable.

Pros

Phocas Analytics made the data analysis easier and more intuitive. It has not much complications to use.

Cons

It will take some time to study the features of this software, but you will get used to eventually.

JW
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JJ W.

Building Materials, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Phocas Software

Analytics in today's business environment

Reviewed 5 years ago

My overall experience with Phocas has been good from the start. They are prompt in with a response when you have an issue and will help you get the results you are looking for when utilizing custom searches and in-depth calculations.

Pros

Phocas is incredibly easy to use and helps you dig into an type of business analytics you can think of for your business.

Cons

There are not many of CONS that I have with Phocas, but the biggest issue I have is the lack of graphics for dashboards and the ability to truly customize those graphics. Also, the graphics can be a little quirky at times.

DW
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Dean W.

Wholesale, 201-500 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Phocas Software

Happy PHOCAS User

Reviewed 3 years ago

I speak for all at 3E when I say this product is used daily and relied upon to be the source of good data for analytics from our ERP System.

Pros

Ease of use. Depth of its capabilities. Intuitive - Minimal Training needed for general user.

Cons

I wish I had more time to learn the product backend features.

RT
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Robert T.

Building Materials, 51-200 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Phocas Software

Hindsight is 20/20, Phocas brings it to your Dashboard!

Reviewed 3 years ago

From day one, the support we have felt from our primary internal advocate has allowed us to venture further and deeper into the expanse of Phocas. I am taking this individual's deliverables as a testimony to the support being shared by the Phocas Team.

Pros

The apparently limitless possibilities. With our custom insulation solutions business, our metrics and analytics are unique, and Phocas has kept up, nay, surpassed our demands!

Cons

There is not a con to the software, the con comes with my time being able to dig in and leverage all of the cool factors. My analogy: my car has many special cool features, but most of the time, I simply get in it and drive. Need to stop, read the manual, and truly put it (and expect excellent performance) to the test!

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Aman K.

Chemicals, 1,001-5,000 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Phocas Software

Phocas Software: An In-Depth Review of Business Intelligence and Analytics Solutions

Reviewed a year ago

hocas Software is highly regarded as an effective business intelligence and analytics solution due to its user-friendly interface and customizable dashboards that enable easy data analysis and interpretation, even for non-technical users. The software's fast analytics capabilities are also a major advantage, making it ideal for businesses that need to process large amounts of data quickly and in real-time. Users have praised the software for its reliable performance and usefulness in facilitating data-driven decision-making.

Pros

Phocas Software is praised for its simple and intuitive interface, which enables me to navigate and analyze data in various ways. This feature is especially beneficial for businesses without dedicated data analysts, as it helps non-technical users to access and comprehend their data with ease.

Cons

Some users have pointed out that Phocas Software's integration options with other systems and tools are limited. This can be problematic for businesses that use various applications as it would force them to switch between different platforms to access all their data.

Vendor response

Hi Aman, thanks for leaving a review of Phocas. The key to making our system easy to use for complete exec, finance, ops and sales teams is the way we setup integrations with ERPs and other business systems to run automatically. If there is a system that you're really missing in your platform, get in touch and and we'd love to see what we can do to give you easy access to all your business data. Warm regards, Mike Hills Global Head of Customer

NB
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Noam B.

Media Production, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Phocas Software

Powerful Business Intelligence Tool - Phocas Software

Reviewed 2 years ago

I have had a great experience with Phocas Software. The user interface is intuitive and user-friendly, making it easy to access and understand the various data points. Additionally, the powerful and comprehensive capabilities of the software enable businesses to gain valuable insights into their operations and performance. The only downside I have experienced is the cost, as the software can be quite expensive.

Pros

Phocas Software is an incredibly powerful and comprehensive business intelligence tool that can help businesses gain valuable insights into their operations and performance. With Phocas Software, users can quickly and easily access real-time data and analytics to help them make better decisions and optimize their operations. The user interface is intuitive and user-friendly, making it easy to understand the various data points and use them to inform decisions.

Cons

While Phocas Software is an incredibly powerful and comprehensive business intelligence tool, it can be difficult to set up and configure. Additionally, the cost of the software can be quite expensive, depending on the features and functionality you need.

Vendor response

Hi Noam, thanks for leaving us a review, it's awesome to hear that you're having a great experience with Phocas. We like to make our pricing as all-inclusive as possible, by including all our implementation costs and data warehousing costs up-front. And as part of our process we want to make sure that an investment in Phocas really pays off for you, leaving you feeling great about your data. If you require assistance or have any suggestions, please send us an email at hello@phocassoftware.com Warm regards, Mike Hills Global Head of Customer

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Khallyl A.

Marketing and Advertising, 501-1,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Phocas Software

Powerful Business Intelligence Tool - Phocas Software

Reviewed a year ago

It's important to note that the cons of Phocas software will depend on your specific needs and circumstances. It's recommended that you evaluate each software's (exam. Tableau, Microsoft PowerBI, etc.) features, pricing, and customer reviews to determine which one will work best for your business.

Pros

I highly recommend Phocas software for any business looking for a user-friendly, real-time analytics solution. The customizable dashboards and robust data modeling capabilities make it easy to create a single source of truth for your organization. Plus, the seamless integration with other business applications and mobile access means you can access critical information from anywhere. And with dedicated customer support, you can be sure you're getting the most out of the software. Overall, I'm very impressed with Phocas software and would definitely recommend it to others.

Cons

While Phocas software has many advantages, there are also some potential drawbacks to consider. Users may find that some customization options are limited, and the software can have a steep learning curve for those who are not familiar with business intelligence solutions. Additionally, Phocas software may have fewer data visualization options and may not integrate with all the data sources that your organization uses. Finally, It can be relatively expensive, which could be a barrier for some businesses, especially small businesses.

Vendor response

Hi Khallyl, thanks for taking the time to leave us such a thorough review! To help get you familiar with the customization options available, please be sure to check out online library of how-to videos that cover various aspects of Phocas products: https://www.phocassoftware.com/academy And if you're missing a data source in your solution that is critical to your organization, please let us know (hello@phcoassoftware.com), we'd love to help keep you feeling great about your data! Warm regards, Mike Hills Global Head of Customer