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Zoho Analytics vs Sisense Comparison

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Overview

Category Leaders

Zoho Analytics is a self-service BI and analytics platform that helps users get new insights from their business data.

Sisense data & analytics platform makes it incredibly easy to mashup data from across your entire data landscape and transform...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

30

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

304

5

4

3

2

1

160

116

21

5

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.5

380

5

4

3

2

1

225

135

16

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

The customer service is very responsive, you can keep in touch by just leaving a message in the chat window. It is a very affordable solution for the creation of sophisticated reports with ease.
The tool has been very helpful in generating project reports, integrating data and allowing our operation team to gain greater insight into our client's needs.
It has been very helpful to get the response of our campaign that helps in boosting our business.

Pros

Ultimately, we are really pleased with our decision. What Sisense offers with the eCube concept is a perfect way to promote creative use of the data but still control sensitive information.
Community and company are extremely responsive regarding additional features and support. Speed of the application and the usefulness of the analytics are fantastic.
The comprehensive training materials their support team offers was great and is a continued asset when there is something that I do not understand. The tool itself is powerful and intuitive.

Cons

Customer support is awful. The company is based in India and getting someone to respond is a trial, let alone having a chat.
Some of the settings are cumbersome. I have been having trouble with widgets, and getting Dashboards to update/sync with graphs when their source data is changed.
The features this product offers are somewhat limited, in terms of data manipulation and report variety.

Cons

Sometimes dashboards load low when using a Virtual Machine. Unsure if this is a Us problem or a Sisense problem.
This has been proven to be an issue in instances that return an error, which in effect can turn out to waste quite a bit of time.
Sometimes correcting our data errors can be tricky.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features77
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Development
  • Audit Trail
  • Benchmarking
  • Budgeting/Forecasting
  • Charting
  • Chatbot
  • Collaboration Tools
  • Conversion Tracking
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Reports
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Analysis Tools
  • Data Blending
  • Data Capture and Transfer
  • Data Cleansing
  • Data Connectors
  • Data Discovery
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Quality Control
  • Data Synchronization
  • Data Transformation
  • Data Visualization
  • Data Warehousing
  • Database Support
  • Drag & Drop
  • ETL
  • Employee Self Service
  • Financial Reporting
  • For Healthcare
  • For Sales Teams/Organizations
  • Forecasting
  • Functions/Calculations
  • Geographic Maps
  • Goal Setting/Tracking
  • High Volume Processing
  • Information Governance
  • Integration into Third Party Applications
  • Interactive Reports
  • KPI Monitoring
  • Key Performance Indicators
  • Keyword Tracking
  • Machine Learning
  • Marketing Reports
  • Media Analytics
  • Mobile Access
  • Mobile Dashboards
  • Mobile Reporting
  • Modeling & Simulation
  • Monitoring
  • Multi-Language
  • Multi-User Collaboration
  • Multiple Data Sources
  • Natural Language Search
  • No-Code
  • OLAP
  • Pageview Tracking
  • Performance Metrics
  • Predictive Analytics
  • Private Dashboards
  • Process/Workflow Automation
  • Profitability Analysis
  • Public Dashboards
  • Publishing/Sharing
  • Qualitative Comparative Analysis
  • Quantitative Analysis
  • Query Builder
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Referral Tracking
  • Relational Display
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled/Automated Reports
  • Scorecards
  • Search/Filter
  • Self Service Data Preparation
  • Self-service Analytics
  • Single Page View
  • Single Sign On
  • Site Search Tracking
  • Speech Recognition
  • Statistical Analysis
  • Storytelling
  • Strategic Planning
  • Streaming Analytics
  • Text Analysis
  • Third-Party Integrations
  • Time on Site Tracking
  • Trend Analysis
  • Trend/Problem Indicators
  • User Interaction Tracking
  • Visual Analytics
  • Visual Discovery
  • Widgets
  • Total features98
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Development
  • Audit Trail
  • Benchmarking
  • Budgeting/Forecasting
  • Charting
  • Chatbot
  • Collaboration Tools
  • Conversion Tracking
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Reports
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Analysis Tools
  • Data Blending
  • Data Capture and Transfer
  • Data Cleansing
  • Data Connectors
  • Data Discovery
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Quality Control
  • Data Synchronization
  • Data Transformation
  • Data Visualization
  • Data Warehousing
  • Database Support
  • Drag & Drop
  • ETL
  • Employee Self Service
  • Financial Reporting
  • For Healthcare
  • For Sales Teams/Organizations
  • Forecasting
  • Functions/Calculations
  • Geographic Maps
  • Goal Setting/Tracking
  • High Volume Processing
  • Information Governance
  • Integration into Third Party Applications
  • Interactive Reports
  • KPI Monitoring
  • Key Performance Indicators
  • Keyword Tracking
  • Machine Learning
  • Marketing Reports
  • Media Analytics
  • Mobile Access
  • Mobile Dashboards
  • Mobile Reporting
  • Modeling & Simulation
  • Monitoring
  • Multi-Language
  • Multi-User Collaboration
  • Multiple Data Sources
  • Natural Language Search
  • No-Code
  • OLAP
  • Pageview Tracking
  • Performance Metrics
  • Predictive Analytics
  • Private Dashboards
  • Process/Workflow Automation
  • Profitability Analysis
  • Public Dashboards
  • Publishing/Sharing
  • Qualitative Comparative Analysis
  • Quantitative Analysis
  • Query Builder
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Referral Tracking
  • Relational Display
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled/Automated Reports
  • Scorecards
  • Search/Filter
  • Self Service Data Preparation
  • Self-service Analytics
  • Single Page View
  • Single Sign On
  • Site Search Tracking
  • Speech Recognition
  • Statistical Analysis
  • Storytelling
  • Strategic Planning
  • Streaming Analytics
  • Text Analysis
  • Third-Party Integrations
  • Time on Site Tracking
  • Trend Analysis
  • Trend/Problem Indicators
  • User Interaction Tracking
  • Visual Analytics
  • Visual Discovery
  • Widgets

Integrations

  • Total integrations89
  • Amazon Redshift
  • Google Ads
  • Google Analytics 360
  • Google Sheets
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Power BI
  • MySQL
  • PostgreSQL
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Snowflake
  • Stripe
  • Tableau
  • Twitter/X
  • Xero
  • Zapier
  • Total integrations126
  • Amazon Redshift
  • Google Ads
  • Google Analytics 360
  • Google Sheets
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Power BI
  • MySQL
  • PostgreSQL
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Snowflake
  • Stripe
  • Tableau
  • Twitter/X
  • Xero
  • Zapier

User reviews that mention these apps

BS
AvatarImg

Brandan S.

Financial Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Sisense logo

Sisense

Great overall experience

Reviewed 7 years ago

Data analytics and insight

Pros

What I like most about this software is the customer support. Onboarding and working with a customer support manager has been an amazing experience.

Cons

The software has some catching up to do compared to companies like Microsoft. Without copying ideas from other platforms they need to advance and make the program more user friendly.

AvatarImg

Verified reviewer

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Sisense logo

Sisense

Powerful tool, not a great fit for everyone.

Reviewed 2 years ago

Overall, our team decided to part ways with Sisense for more flexible and cost-effective options. We can certainly see the value, but perhaps it makes more sense for much larger companies with more staff specifically focused on embedded BI, perhaps as a full department.

Pros

When adopted, Sisense met the criteria we had set out for embedded analytics for our end users and some internal business analytics. The pricing was initially agreeable.

Cons

When exploring options, it was suggested to be low/no-code, which was not the case. As we got the ball rolling, we found their tools and visuals to be powerful, but very hard to customize, format, and match our brand. Support was one of the worst aspects. Many issues we brought up that blocked full deployment were not prioritized and left us seeing it as very overpriced for our use-case and business needs.

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Maayan P.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Sisense logo

Sisense

Great product. Easy to create and share dashboards, though complicated data modeling.

Reviewed 6 years ago

Greatly embedded dashboards, simple sharing, and collaboration, embedded analytics for new products. Fast implementation cycle.

Pros

Easy to create, share and embed dashboards. Mashing up data from multiple resources is done easily. Fast implementation cycle for simple dashboards. Great support team.

Cons

Complicated data modeling and lack of API documentation. Sometimes requires advanced data modeling knowledge to solve simple challenges.

WS
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W S.

Computer Software, 5,001-10,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Sisense logo

Sisense

Big data for ordinary people.

Reviewed 8 years ago

I'm a product manager, not a data scientist or linux guru. I needed a means of developing business analytics tools quickly that would meet my customers' needs. Sisense provides a platform for ETL, and web-based dashboard design that works really well.

Pros

High speed data analytics. Simple ETL. Reasonably simple dashboard design.

Cons

Somewhat inflexible in design choices. A Sisense dashboard is fairly easy to spot even if white labeled.

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Elmira R.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Sisense logo

Sisense

Reporting Freedom

Reviewed 6 years ago

Moving reporting from Analytics to users, automation of management reporting, greater insight into the business performance

Pros

Ability to connect multiple data sources, great tools for data enrichment and user administration. SiSense has infinite capacity to facilitate future developments, user friendly, very intuitive interface.

Cons

There is nothing that I could say that I like least of this software, it is very cutting edge and continue improving with every version.

JG
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JASVIN G.

Primary/Secondary Education, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Sisense logo

Sisense

Interactive and custom-made dashboards for different roles and companies

Reviewed 6 years ago

Bottomline is no matter how the byzantine your data demand is, Sisense is just kicking hard like a sensei to simplify it.

Pros

Demo of interaction Dashboard which we can consume it to learn online, as well as many other features such as custom-made for different industry-standards and roles.

Cons

Hardly anythings I can mention about the negative aspect for an enticing and robust business analytics software like Sisense.

RS
AvatarImg

Rafiq S.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Sisense logo

Sisense

So far the relationship is good

Reviewed 7 years ago
Pros

Performing analytics large set of data. Dashboard visitations. Options available for connectors. New options which are introducing

Cons

No cons were added to this review

AS
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ANNE S.

Accounting, 201-500 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Sisense logo

Sisense

Fast, easy, and powerful

Reviewed 5 years ago

We use Sisense to enable our company to view and understand data better.

Pros

Intuitive data interface. Just about anyone can create a usable data model, with complete transparency and flexibility.

Cons

I wish there were more filters for the data. Also, it can be challenging when you are ready to implement advanced analytics.

WE
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Wafic E.

Electrical/Electronic Manufacturing, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Sisense logo

Sisense

Review of Sisense for Use in Embedded BI Tools

Reviewed 8 years ago

I have been using this product for three months to create dashboards embedded in our software products to be used by our clients. Sisense is a powerful tool, albeit it has a number of drawbacks. The tool is quite clunky to work with, as it lags when creating dashboards with big datasets. It also seems to break down every once in a while.

Pros

Relatively easy to create different kinds of dashboards Has an R plugin to do some intelligent analytics in the background

Cons

Breaks down often Lags when creating dashboards with large datasets

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Aman K.

Chemicals, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Sisense logo

Sisense

Business Intelligence and Analytics Software

Reviewed a year ago

I appreciate the ability to consolidate data from multiple sources and gain valuable insights into their business operations. Sisense's customer support is also highly rated, which can be important for businesses that need quick assistance when encountering issues. While some users have noted potential drawbacks such as cost and a steep learning curve, Sisense appears to be a powerful and valuable tool for businesses of all sizes looking to leverage data for better decision-making.

Pros

Sisense is an easy-to-use business intelligence and analytics software with a drag-and-drop interface, allowing users to create custom visualizations and reports without technical expertise. The software can handle large volumes of data from different sources, offering valuable insights for informed decision-making. Sisense also provides advanced analytics capabilities such as predictive analytics and machine learning to uncover hidden patterns in the data. Additionally, the software is scalable and backed by excellent customer support, making it suitable for businesses of all sizees.

Cons

Some potential drawbacks of Sisense, as noted by users, include its cost, a steep learning curve for advanced features, limited visualization options compared to other tools, and occasional technical issues. While Sisense's drag-and-drop interface is generally easy to use, some users have found that more advanced customization options can be challenging to master. However, Sisense does offer excellent customer support to help address any issues that may arise, and its powerful analytics capabilities and scalability make it a valuable tool for businesses of all sizes.

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Alexandre B.

Internet, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Sisense logo

Sisense

Great team and powerful tool with high investment in R&D.

Reviewed 6 years ago
Pros

Advanced analytics oriented. R engine integrated to a very powerful and innovative technology. Impressive onboarding with sisense team. Very beautiful tool and so easy to manage and use.

Cons

Advanced analytics can be accessible for user not agile with data that don't really manage what they are working with... But there are way to work this around.

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Verified reviewer

Financial Services, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Sisense logo

Sisense

Great analytics tool for marketing

Reviewed 6 years ago
Pros

It's a really robust tool to visualize data sets as a marketer. Pretty easily to manipulate as someone that doesn't know too much about coding.

Cons

Without SQL experience you'll find it hard to customize your charts the way you want it. You'll need to partner with data analytics team or dev to do that for you.

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Dave R.

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Sisense logo

Sisense

The very best BI platform that I have worked with hands down.

Reviewed 6 years ago

Sisense allowed us to implement complex analytics solutions with data acquisition from many data sources . The overall performance of the ElastiCube and out of the box data adapters gave us the tools we needed.

Pros

Having it all delivered over the web has simplified and accelerated our ability to deliver high quality solutions quickly and cost effectively. It's great no to have to have any fat client foot print on any of our workstations or mobile devices.

Cons

Always looking for more features and functionality. In particular, being able to produce columnar multi page reports on the same platform would be a killer capability.

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Denis P.

Retail, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Sisense logo

Sisense

High performance and great usability

Reviewed 5 years ago

Our company developed an OEM and white-labeled version of Sisense, providing advanced analytics mostly for retail companies in Brazil. Our clients are very satisfied with our solution, and we are growing fast supported by Sisense.

Pros

High performance with huge amounts of data and multiple tables, scalability for thousands of users, very simple to create and publish advanced data models and dashboards, no need to pre-aggregate data, no need to use additional ETL tools or to create an external and expensive data warehouse. Support is fantastic, if required they would literally access your server and take control of mouse and keyboard to help you solve any problem or to create any thing.

Cons

There is always room to improve and Sisense use to release new versions and functionalities every quarter or so, but I can say I am pretty satisfied and impressed so far.

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Benjamin S.

Computer Software, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Sisense logo

Sisense

Solid BI Platform, great client-side / customer features. Excited to see what comes next

Reviewed 8 years ago

At TRACK Hospitality Software, we are delivering Cloud based applications for the independent travel market. Our biggest problem was responding to our customer base's demands for data and analytics about their business. Sisense is allowing us to turn our existing set of table-based reports into a powerful set of dashboards that bring BI analytics to all our customers. The team at Sisense has been world class and empowering us with the deployment and development tools needed to bring our solution to our customers.

Pros

Excellent client-side dashboard design tools and capabilities. Exhaustive support for importing of data from a huge variety of sources. Very good UI for design and manipulation of data sources. Simple setup and deployment, really does make going from nothing to great looking data dashboards lightning fast. Good extensibility model with world class REST API support for managing and handling deployments.

Cons

Product lacks good support for multi-organization deployments: Sisense is tailored very much to be a large enterprise type of application, so deployments involving multiple sets of customers require additional development cost. Product can stand to improve with better support for micro-level date and time based data sets. Needs better support for software development lifecycle models, (e.g. dashboard versioning, widget repository)

CO
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Curtis O.

Government Administration, 1,001-5,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Sisense logo

Sisense

Beautiful software, strong analytics

Reviewed 7 years ago

Sisense will be the first to tell you how fast their product is (and tell you every fifteen minutes to make sure you don't forget!). They boast a speedy system with their in-chip analytics and web-based analysis that lets even older computers use their software. They certainly win in the aesthetics category, I found their UI to be incredibly intuitive and easy to learn. I was impressed by their willingness to spend time digging into your data as an example for their analytics software;

Pros

The UI is awesome, people will fall in love with how it looks.

Cons

When you start paying for licenses on a 'seat' basis your costs jump up quickly.

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Kfir M.

Computer Software, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Sisense logo

Sisense

Great BI and analytics all in one platform

Reviewed 6 years ago

Having a single place for the entire BI and DW needs

Pros

Ease of use, support and professional services are great. Can be single platform for the entire BI and Data warehouse needs.

Cons

There are no faced disadvantages, this is the best analytics software in the market today. Also, if there was a missing feature (such as linux support) they are providing a great road map and timelines for this.

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Verified reviewer

Financial Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Sisense logo

Sisense

Bring business decision making back to IT.

Reviewed 5 years ago

Excellent. Very good post sales support, excellent self-help / self training tools.

Pros

Flexibility of defining data sources. Speed of processing. Feature sets around date manupilation.

Cons

Hyper focus on dash-boarding and analytics ONLY. While it is possible to deploy operational style reports (making SiSense a standard reporting solution for the eneterprize) - it is more complex to define and deploy standard OPs reports.

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Thomas Y.

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Sisense logo

Sisense

SiSense is nice, a data visualization and analytics tools that is more user friendly than Microsoft.

Reviewed 6 years ago

SiSense makes my job much easier by making big data analytics quite easy. It's not cheap, though, and the software's visualization capabilities are sub-par, which makes it so that I have to use other data visualization tools to accomplish the end goal.

Pros

I think perhaps the most useful advantage of SiSense is the ease of use SiSense has. SiSense has a user-friendliness like Microsoft Access, which makes it easy for me to replace other data visualization tools. The elastic nature of SiSense makes for running automated models quite nice.

Cons

SiSense is user-friendly if you're used to Microsoft-type products. If you come from a different background, it will take a good deal of time to figure out SiSense. Additionally, the visualizations are not best in class at all and the ability to share analysis is not great.

RT
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Ricky T.

Automotive, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Sisense logo

Sisense

Great BI platform! Upgrades on monthly basis!

Reviewed 8 years ago

We have installed and set it up in running in about a month. In 3 months time, we have analytics available for senior management. Support has been great and they have been really quick in responding to our questions during the launch phase.

Pros

Simple and easy to use.

Cons

Performance of the website may not be fast enough when returning charts with lots of data

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Courtney M.

11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Sisense logo

Sisense

Great platform with even greater customer service

Reviewed 6 years ago

As a company, we have been able to refine our data analytics and business intelligence offerings vastly through our experiences with Sisense. This is an affordable option and great for empowering end users to make decisions using their data across platforms and sources.

Pros

The Sisense customer service team is great. You will typically get a response within 24 hours and they are always willing to stay on the call until your issues are resolved. You also tend to get connected to the same support team members, so they already have context about your account, and where you might be having issues. The platform itself is fairly easy to learn and our onboarding process took...

Cons

Currently, it can be timely to pull data in from social platforms. While completely possible, there is a learning curve if you have not previous connected to these platforms via an API connection. I would also love to see more text editor options, including selecting a specific font size, or choosing from a wider range of fonts and styles.

YA
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Yossi A.

Computer Software, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Sisense logo

Sisense

Great dashboarding tool, very easy and quick to implement

Reviewed 5 years ago

Within months we have implemented advanced management dashboards over multiple business domains such as Cross-Company KPI's, Sales & Forecasting, Technical Services, HR, etc. We have managed to shift the extended management into daily business reviews of streamlined terminologies and KPI's.

Pros

Time to implement ; Visualization ; Self explanatory for users ; Pulse functionality ; Great Customer Success and Support team ; Available ecosystem of add-ons ; Constantly evolving & improving

Cons

Missing some basic functionalities (but for some there are available add-ons and solid roadmap) Very easy to ramp up and implement the basics, but getting tough on the advanced analytics concepts (can be mitigated with an additional DWH layer)

JP
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Joseph P.

Telecommunications,

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Sisense

Excellent full stack solution shows value right away

Reviewed 8 years ago
Pros

One of the things I like best about SiSense is how it's out of the box ease of use has the ability to evolve into a much more advanced analytics tool with continued use. Plugins, custom javascript, upgrades, and new features ensure that I'm always improving the analytics I can do with the tool. Also the ability to set regular email reports, download dashboards as pdfs, and quickly push changes to the users lets us answer business questions on demand in a way we never could before.

Cons

One of the things I dislike most about SiSense is their Elasticbue build process. As our data models have expanded we've found it difficult to manage the build times of our larger cubes which can take several hours to build. For instance, we cannot build changes to the cube while one of the regularly scheduled builds is occurring and the 'stop build' functionality has never been very responsive. It is my understanding that the next version will completely redesign the build process so I'm looking forward to seeing these changes.

EF
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Endre F.

Pharmaceuticals, 501-1,000 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Sisense

A strong tool to build BI value fast

Reviewed 5 years ago

Sisense makes you think about BI at the next level. It removes the dependency of cumbersome IT functions and gives the power of data right into the hands of the business. The deployment speed and the ease of value delivery sets it apart. Its visuals are clear, easy to build, interactive and flexible. It can deliver BI and analytics at a fraction of the cost of its competitors. With 18 years in BI and analytics, working with most tools, this is probably the first one that understood the end game of BI: it is not about IT, it is about the business.

Pros

Sisense is super fast to deploy and roll out. It is feather light on traditional IT resources allowing focusing on analytics instead of never ending implementation meetings. Super fast and easy value delivery through dashboards on any screen. The Pulse feature with which users can pick their own selection of KPIs is superb. Meshing up live data with any data source allows for adding the platform to digital products as well as be the go to tool for the business with deployment times under a day. Sisense is the way to go if you are aiming for a flexible analytics function that is deeply embedded in every business area.

Cons

I would not really call these cons, Sisense development is fast with a huge dev community. Yes, you still need to build your semantic layer and there is room for further improvements from Sisense. Some basic formatting options are missing that makes export to PDF a pain, no option to export to PDF. Some Java related stability issues and the function set has much room for improvement.

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Brian T.

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Sisense

Implementation Was Great, And Support Continues To Be Great. We Enjoy Pushing The Limits

Reviewed 7 years ago

Real-time Internal visibility to operations for account and executive management, also providing similar visibility directly to clients through OEM license of Sisense. We've become dependent on the operational analytics from Sisense for both assessing the success of recent feature updates and prioritizing new features.

Pros

Great experience. We use Sisense both internally and resell (OEM) to our clients. Sisense implementation team did a great job helping us to complete our first use cases, which was a great source of hands-on education. We've been running with Sisense for more than a year and have seen useful new features, design updates, and bug fixes. Their support people are efficient, professional, knowledgable,...

Cons

The product does not have the ability to view it's own operational metrics on a dashboard. We pointed this out during our implementation more than a year ago, and this is still lacking in the product. We've built our own functionality around this since, but it should have come out-of-the-box. The mobile experience also isn't nearly as rich as we'd like. They've grown quite a bit there in the last year, but still needs more capabilities.