Business Intelligence (BI) Software with Customer Segmentation

Personalize your search in 2 clicks

1. Select your company size2. Select your industry type
just me
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
11 apps
1
Filters

TapClicks   

74
Marketing dashboard, analytics, & reporting platform
TapClicks delivers a unified digital marketing services, reporting, and analytics platform built for marketing agencies, media agencies, and enterprises. Read more about TapClicks
Marketing dashboard, analytics, & reporting platform
TapClicks delivers a unified digital marketing services, reporting, and analytics platform built for marketing agencies, media agencies, and enterprises. Read more about TapClicks

Heap  

21
Web and mobile analytics
Heap is a web and mobile analytics solution which automatically records all actions taken in web & iOS apps, and allows users to define new events without code. Read more about Heap
Web and mobile analytics
Heap is a web and mobile analytics solution which automatically records all actions taken in web & iOS apps, and allows users to define new events without code. Read more about Heap

Indicative  

21
Behavioral analytics platform for marketers and analysts
Indicative is a cloud-based behavioral analytics platform for marketers, product managers and analysts that connects data sources in order to synthesize them into a complete view of the customer journey and provide actionable insights for optimizing customer acquisition, engagement, and retention… Read more about Indicative
Behavioral analytics platform for marketers and analysts
Indicative is a cloud-based behavioral analytics platform for marketers, product managers and analysts that connects data sources in order to synthesize them into a complete view of the customer journey and provide actionable insights for optimizing customer acquisition, engagement, and retention… Read more about Indicative

Cooladata  

9
BI & Analytics for Gaming
Cooladata is a data warehouse built specifically for gaming. Link, steam, query and visualize your player activity data within a single platform. Read more about Cooladata
BI & Analytics for Gaming
Cooladata is a data warehouse built specifically for gaming. Link, steam, query and visualize your player activity data within a single platform. Read more about Cooladata

Truedash  

3
User-friendly BI tool that fully integrates in your buisness
Analyse data from any source using visualisations and tables. Get your entire organisation using dashboards and user permissions. Read more about Truedash
User-friendly BI tool that fully integrates in your buisness
Analyse data from any source using visualisations and tables. Get your entire organisation using dashboards and user permissions. Read more about Truedash

Artesian  

1
Enterprise-grade business intelligence suite
Artesian is a cloud-based business intelligence solution that provides businesses with valuable insights about industries, markets, and customers in real time. Read more about Artesian
Enterprise-grade business intelligence suite
Artesian is a cloud-based business intelligence solution that provides businesses with valuable insights about industries, markets, and customers in real time. Read more about Artesian

Decibel  

1
The tool you need to deliver remarkable customer experiences
There's a whole world of user behavior out there. Discover it for yourself. It's time to step into your customers' shoes. Our technology empowers optimization. Read more about Decibel
The tool you need to deliver remarkable customer experiences
There's a whole world of user behavior out there. Discover it for yourself. It's time to step into your customers' shoes. Our technology empowers optimization. Read more about Decibel

Akita  

1
Customer Success Software
Akita is a full-featured Customer Success Management platform that helps you reduce churn and increase revenue from your existing customers. Read more about Akita
Customer Success Software
Akita is a full-featured Customer Success Management platform that helps you reduce churn and increase revenue from your existing customers. Read more about Akita

Control  

0
Analytics for PayPal and Stripe payments
Control is a payment analytics platform for subscription, SaaS, and eCommerce businesses which aggregates data from Stripe & PayPal to provide real-time metrics. Read more about Control
Analytics for PayPal and Stripe payments
Control is a payment analytics platform for subscription, SaaS, and eCommerce businesses which aggregates data from Stripe & PayPal to provide real-time metrics. Read more about Control

Kompyte  

0
Track & analyze competitors in real time.
We track your competitors to give you real-time updates on their product, pricing and promotions, and insights on their search and inbound marketing strategies. Read more about Kompyte
Track & analyze competitors in real time.
We track your competitors to give you real-time updates on their product, pricing and promotions, and insights on their search and inbound marketing strategies. Read more about Kompyte

MonkeyData  

0
Mobile-friendly eCommerce analytics dashboard
MonkeyData provides clear dashboards with sales & marketing data in one place to help determine the profitability of marketing campaigns and channels. Read more about MonkeyData
Mobile-friendly eCommerce analytics dashboard
MonkeyData provides clear dashboards with sales & marketing data in one place to help determine the profitability of marketing campaigns and channels. Read more about MonkeyData
Filter by
Avg. User review

Business Intelligence (BI) Category Leaders Q1 2019

GetApp's quarterly ranking showcases the leading 10-15 Business Intelligence (BI) apps based in the cloud. Each app is scored using five factors, worth 20 points each, for a total possible score out of 100. These factors include user reviews, integrations, mobile app availability, functionality, and security. Each app's score is independent of commercial interests and existing relationships that GetApp has with app vendors.

Scroll down for more details about inclusion criteria and scoring.

Score
ReviewsIntegrationsMobileFunctionalitySecurity
80
80
Reviews 16/20
Integrations 18/20
Mobile 17/20
Functionality 16/20
Security 13/20
72
72
Reviews 15/20
Integrations 12/20
Mobile 17/20
Functionality 16/20
Security 12/20
70
70
Reviews 14/20
Integrations 11/20
Mobile 18/20
Functionality 15/20
Security 12/20
69
69
Reviews 20/20
Integrations 12/20
Mobile 18/20
Functionality 19/20
Security -/20
66
66
Reviews 17/20
Integrations 11/20
Mobile 20/20
Functionality 18/20
Security -/20
64
64
Reviews 16/20
Integrations 15/20
Mobile 18/20
Functionality 15/20
Security -/20
61
61
Reviews 14/20
Integrations 12/20
Mobile 19/20
Functionality 16/20
Security -/20
57
57
Reviews 10/20
Integrations 16/20
Mobile 16/20
Functionality 15/20
Security -/20
56
56
Reviews 16/20
Integrations 5/20
Mobile 18/20
Functionality 17/20
Security -/20
54
54
Reviews 12/20
Integrations 5/20
Mobile 9/20
Functionality 14/20
Security 14/20
52
52
Reviews 12/20
Integrations 4/20
Mobile 6/20
Functionality 15/20
Security 15/20
51
51
Reviews 13/20
Integrations 8/20
Mobile 0/20
Functionality 16/20
Security 14/20
51
51
Reviews 14/20
Integrations 2/20
Mobile 18/20
Functionality 17/20
Security -/20
49
49
Reviews 11/20
Integrations 4/20
Mobile 4/20
Functionality 16/20
Security 14/20
41
41
Reviews 10/20
Integrations 0/20
Mobile 5/20
Functionality 12/20
Security 14/20

Who is the ranking for?

GetApp's Category Leader ranking is for business owners and decision makers looking for a comprehensive list of the leading cloud-based software products in the industry.

The ranking serves as a point of reference highlighting key factors that small businesses should look at when assessing a piece of software. These factors include user perception (reviews), compatibility (integrations and mobile compatibility), market presence (media presence), and security features (security).

How are the scores calculated?

An app's score is calculated using five unique data points, each scored out of 20, giving a total score out of 100. The ranking and scoring methodology ensure complete impartiality and independence from any relationships that GetApp has with app vendors.

User Reviews *

Review scores are calculated using reviews collected from GetApp and its sister sites, Software Advice and Capterra. Scores are calculated based on the total number, average rating, and recency of reviews.

The number of reviews and average user rating are scaled against the category average. A weighting is then applied to reward recency of user reviews: reviews written in the last 6 months score up to 10 points, those written between 6 and 12 months ago score up to 6 points, and those more than 12 months old score up to 4 points. These numbers are added together to give a total maximum score of 20.

Integrations

Integration scores factor in a number of variables. Up to 16 points are awarded based on the number of integrations an app has; the first 10 points are awarded based on the number of integrations relative to the category average, while 4 points are awarded based on the number of integrations relative to the leaders in the category. An additional 5 points is awarded for an integration with Zapier, a widely used software integration platform, while an extra point is given for having an open API. The total possible score for integrations is 20 points.

Mobile Platforms *

Mobile scores are calculated based on the availability of an iOS and Android app. 5 points are awarded for the presence of each app, with an additional 10 points being awarded for the number and average rating of reviews in both the App Store and Google Play. These review scores are calculated and scaled against the competition for a maximum of 5 points per platform and an overall maximum score of 20.

If there isn't a native iOS or Android app, the product's website is assessed using Google's PageSpeed Insights to measure mobile usability. The score is returned out of 100, then scaled to a score out of 5 for a maximum of 5 points.

Media Presence

Media presence is calculated using the number of Twitter followers and Facebook fans that an app has. The number of fans and followers are added together, and each app is scored based on this overall number, compared with others in the category. The first 15 points are awarded for the combined number of followers and fans scaled against the category average, while the final 5 points are awarded for the combined number of followers and fans scaled against the top leaders in the category. These two scores are added together for a total out of 20 points.

Security

Security scoring is calculated using answers from a vendor-completed survey. The questions in the survey are based on the Cloud Security Alliance self-assessment form as part of the Security, Trust & Assurance Registry. With 15 questions, each answer is assigned a point value based on vendor response, with additional points given for security certifications, for a maximum possible score of 20.

In the event of a tie, each data point is weighted for importance, with security taking precedent, followed by reviews, integrations, mobile apps, and media presence, respectively.

* All data points combining calculations for both ratings and reviews are calculated using a Bayesian estimate, which is a weighted average that includes the number of reviews and the rating of an app, benchmarked against others in the category.

Business Intelligence (BI) software is any application designed to automate the retrieval, analysis, reporting, and presentation of business performance data, in order to help organizations understand and visualize their key strengths and weaknesses.