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Web Analytics Software with Customer Experience Management

Last updated: January 2025

Web Analytics Software Key Features

    Based on 1437 user opinions, we identified 6 features that are important for any product in Web Analytics Software
  • Reporting/Analytics

    View and track pertinent metrics

    Average user rating

    4.7
  • Data Visualization

    Graphical representation of data

    Average user rating

    4.6
  • Reporting & Statistics

    Collection, analysis & representation of numerical data and generation of reports to understand various patterns

    Average user rating

    4.6
  • Website Analytics

    Track and analyze information regarding website visitors

    Average user rating

    4.7
  • SEO Management

    Optimize and manage the search engine optimization efforts for a website or digital content

    Average user rating

    4.7
  • Heatmaps

    A visual display that uses a color spectrum to show how visitors interact with areas of a web page

    Average user rating

    4.6
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20 software options

Fullstory logo

Every data point has a story to tell

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Hotjar logo
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Similarweb logo

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Pendo logo

Product usage & behavior data capture

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Contentsquare logo
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#1 Digital Experience Analytics Leader for Enterprise Brands

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Contentsquare is the #1 cloud-based digital experience analytics platform designed to help businesses visualize and evaluate the customer journey and behavior on their website, mobile experience or app.

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Smartlook logo

Qualitative analytics for websites and mobile apps

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Smartlook is a qualitative analytics solution for websites and mobile apps with always-on visitor recordings, heatmaps, automatic event tracking, and conversion funnels. Not just numbers and graphs, Smartlook will help you truly understand your users' actions.

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Glassbox logo

Cloud-based web analytics tool for marketers.

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Glassbox is a cloud-based web analytics solution, which helps businesses in finance, retail, insurance, hospitality, and other sectors track and manage customer journeys across applications. The solution offers various features such as session replays, funnel analysis, mobile app analytics, data capturing, digital record keeping, heatmaps, error analysis, and more. Glassbox also facilitates third-party interaction with various applications such as Google Analytics and Adobe Analytics.

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Discover the future of customer engagement

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Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform to unify your marketing, sales, and customer support efforts. Increase your team's productivity seamlessly using powerful automation and chatbots to collect data and respond to queries.

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Yext is the leading digital presence platform.

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SAS Customer Intelligence 360 is an intelligent, multi-channel marketing solution. Modules of Customer Intelligence 360 include 360 Discover, 360 Engage, 360 Match and the SAS CDP capabilities. Additional related products include SAS Intelligent Decisioning) and SAS Event Stream Processing.

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Gainsight PX logo

Product experience analysis platform

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Gainsight PX is a cloud-based product experience platform designed to help businesses of all sizes analyze user experience (UX) and develop product adoption strategies for customers. Key features include feedback collection, audience segmentation, user retention metrics, and reporting.

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Extellio logo

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Mapp Marketing Cloud logo

Data handled. Engagement automated. Marketers liberated.

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Mapp Cloud is an Insight-led Customer Experience platform that helps B2C brands understand and act on meaningful insights. Data collection, analysis, segmentation, personalization and cross-channel engagement are the core components, transformed into real time actions for customer centric marketing.

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Insightech logo
(0)

Understand why website users don't convert to grow revenue

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Australian Enterprise Web Analytics Software - Monitor User Journey - View Session Replays of Visitor Web Sessions - Heatmapping and Segmentation of User Data.

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