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Web Analytics Software with Alerts/Escalation

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New Relic logo
4.5
174

Performance testing and monitoring

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    4.2
    Features
    4.5
    Customer support
    4.2
Pros and Cons from New Relic users   
avatar
avatar
avatar
+15
Dashboarding perfromance report capability is also good, helps us to keep on top of our applications perfromance.
Lack of default dashboard/UI to see the overall status for a group of apps/ team. No feature to turn off a alert policy from the UI, we have to start and stop individual alerts.
Very feature rich and appreciate the ability to write custom queries against collected instrumentation data. Integration with other tools.
Upon cancellation I was charged three months fee because the product had "auto renewed" for a third year. My sales rep had told me it was a one year contract, no mention of anything auto renewing.
We've been pleased with the platform and the help we received on implementation.
I've used New Relic for 6+ years across 3 different companies including my own. Overall they seem to be going downhill each year, sadly along with many tech companies now.
Overall very useful monitoring tool that helps to track, identify and resolve the issues with site performance.
Just a reshuffling, often with added work required from me for no benefit, plus features that no longer work. Even lowest tier email support apparently requires paying more than $2000 per year.
Ease of use is the best feature about this tool, you can get started with very minimal training.
It's a great visualization tool, which gives real insights on the application data and helps my company to take the decisions accordingly.
Very good application performance option. Alerts and notification services, like emails for daily monitoring.
We were excited to give it another try, and were happily surprised by the improvements, both in terms of pricing transparency and UI/UX (only if you use the "new" design though).
Another feature that we love is the integration with Jira which enabled auto-creating of tickets on violation of certain thresholds. Overall, this is used by developer community on daily basis.
I really like that New Relic has an online academy that teaches it’s users how to navigate and become a certified performance pro.
New Relic helps me find the endpoints and backend APIs that are experiencing errors or not performing well. The data collected from New Relic helps the developers tune slow performing requests.
I would rate my experience with New Relic as very good. It's easy to setup and use with the exception of a little learning curve about all the corners where information is stored.
UI/UX and Pricing models have improved but deployment is a nightmare.
It is a well known software so everyone have heard about it and probably use it. And also there are a lot of tutorials from the website or from community.
Dashboarding perfromance report capability is also good, helps us to keep on top of our applications perfromance.
Lack of default dashboard/UI to see the overall status for a group of apps/ team. No feature to turn off a alert policy from the UI, we have to start and stop individual alerts.
Very feature rich and appreciate the ability to write custom queries against collected instrumentation data. Integration with other tools.
Upon cancellation I was charged three months fee because the product had "auto renewed" for a third year. My sales rep had told me it was a one year contract, no mention of anything auto renewing.
We've been pleased with the platform and the help we received on implementation.
I've used New Relic for 6+ years across 3 different companies including my own. Overall they seem to be going downhill each year, sadly along with many tech companies now.
Overall very useful monitoring tool that helps to track, identify and resolve the issues with site performance.
Just a reshuffling, often with added work required from me for no benefit, plus features that no longer work. Even lowest tier email support apparently requires paying more than $2000 per year.
Ease of use is the best feature about this tool, you can get started with very minimal training.
It's a great visualization tool, which gives real insights on the application data and helps my company to take the decisions accordingly.
Very good application performance option. Alerts and notification services, like emails for daily monitoring.
We were excited to give it another try, and were happily surprised by the improvements, both in terms of pricing transparency and UI/UX (only if you use the "new" design though).
Another feature that we love is the integration with Jira which enabled auto-creating of tickets on violation of certain thresholds. Overall, this is used by developer community on daily basis.
I really like that New Relic has an online academy that teaches it’s users how to navigate and become a certified performance pro.
New Relic helps me find the endpoints and backend APIs that are experiencing errors or not performing well. The data collected from New Relic helps the developers tune slow performing requests.
I would rate my experience with New Relic as very good. It's easy to setup and use with the exception of a little learning curve about all the corners where information is stored.
UI/UX and Pricing models have improved but deployment is a nightmare.
It is a well known software so everyone have heard about it and probably use it. And also there are a lot of tutorials from the website or from community.
Dashboarding perfromance report capability is also good, helps us to keep on top of our applications perfromance.
Lack of default dashboard/UI to see the overall status for a group of apps/ team. No feature to turn off a alert policy from the UI, we have to start and stop individual alerts.
Very feature rich and appreciate the ability to write custom queries against collected instrumentation data. Integration with other tools.
Upon cancellation I was charged three months fee because the product had "auto renewed" for a third year. My sales rep had told me it was a one year contract, no mention of anything auto renewing.
We've been pleased with the platform and the help we received on implementation.
I've used New Relic for 6+ years across 3 different companies including my own. Overall they seem to be going downhill each year, sadly along with many tech companies now.
Overall very useful monitoring tool that helps to track, identify and resolve the issues with site performance.
Just a reshuffling, often with added work required from me for no benefit, plus features that no longer work. Even lowest tier email support apparently requires paying more than $2000 per year.
Ease of use is the best feature about this tool, you can get started with very minimal training.
It's a great visualization tool, which gives real insights on the application data and helps my company to take the decisions accordingly.
Very good application performance option. Alerts and notification services, like emails for daily monitoring.
We were excited to give it another try, and were happily surprised by the improvements, both in terms of pricing transparency and UI/UX (only if you use the "new" design though).
Another feature that we love is the integration with Jira which enabled auto-creating of tickets on violation of certain thresholds. Overall, this is used by developer community on daily basis.
I really like that New Relic has an online academy that teaches it’s users how to navigate and become a certified performance pro.
New Relic helps me find the endpoints and backend APIs that are experiencing errors or not performing well. The data collected from New Relic helps the developers tune slow performing requests.
I would rate my experience with New Relic as very good. It's easy to setup and use with the exception of a little learning curve about all the corners where information is stored.
UI/UX and Pricing models have improved but deployment is a nightmare.
It is a well known software so everyone have heard about it and probably use it. And also there are a lot of tutorials from the website or from community.
Hootsuite logo

Hootsuite

4.4
3.6K

Social Media Management & Scheduling for SMBs and Enterprise

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.3
    Features
    4.3
    Customer support
    4.2
Pros and Cons from Hootsuite users   
avatar
avatar
avatar
+15
Overall its been pretty good. Im not a big social media fan so I like it to be as simple as possible to get my message across.
There are times that the software has been a little buggy for us. Sometimes images fail to upload or content fails to post due to errors.
I love that I can save drafts and schedule easily. This makes my social media strategy clear and streamlined with the ability to plan ahead.
I had an issue with integrating it with all my platforms. I forget which one, but I was missing one that I had to do separately.
I was excited to start using Hootsuite for the simple reason that I needed help managing my accounts. Like the very easy dashboard and functionality.
It may be user error, but it has proved an inconvenience at times.
It is recommended for its great ability to integrate to instagram, linkedin, pinterest and Facebook.
I hate that you have to have a public page in order to schedule content for Instagram. M sure it’s something to do with Instagram settings itself but it still pisses me off.
Hootsuite is easy to use and helps us save a lot of time getting our messages to our supporters and constituents. The way it integrates all social media platforms really helps our entire team.
Hootsuite is a great software to use and have in your scheduling arsenal. However, I recommend using it as a supporting scheduling tool in combination with other systems.
Hoot suite is a great product for batch posting and saves time when you have multiple social media platforms. I appreciate the ability to set times and have the software send posts out for you.
Great tool that we used to help up our employee engagement and reach more customers through their Amplify platform.
The price is affordable compared to other tools - I would recommend this if you want to do basic post scheduling on a budget.
I would recommend it to others looking for an easy to use scheduling platform and those who would benefit from concise analytics.
I am a youtuber so i use this software to post out to all my social media it is so easy to use and love that i can post to different social medias at the same time.
Easy to use and set up, great for community management of low-volume channels. A simple solution to aggregate social content.
Hootsuite is great for small businesses, I used it when doing marketing for a non profit with no marketing budget.
I can manage all social media platforms using this tool. Its customer service is wonderful; it is quick to respond to doubt.
Overall its been pretty good. Im not a big social media fan so I like it to be as simple as possible to get my message across.
There are times that the software has been a little buggy for us. Sometimes images fail to upload or content fails to post due to errors.
I love that I can save drafts and schedule easily. This makes my social media strategy clear and streamlined with the ability to plan ahead.
I had an issue with integrating it with all my platforms. I forget which one, but I was missing one that I had to do separately.
I was excited to start using Hootsuite for the simple reason that I needed help managing my accounts. Like the very easy dashboard and functionality.
It may be user error, but it has proved an inconvenience at times.
It is recommended for its great ability to integrate to instagram, linkedin, pinterest and Facebook.
I hate that you have to have a public page in order to schedule content for Instagram. M sure it’s something to do with Instagram settings itself but it still pisses me off.
Hootsuite is easy to use and helps us save a lot of time getting our messages to our supporters and constituents. The way it integrates all social media platforms really helps our entire team.
Hootsuite is a great software to use and have in your scheduling arsenal. However, I recommend using it as a supporting scheduling tool in combination with other systems.
Hoot suite is a great product for batch posting and saves time when you have multiple social media platforms. I appreciate the ability to set times and have the software send posts out for you.
Great tool that we used to help up our employee engagement and reach more customers through their Amplify platform.
The price is affordable compared to other tools - I would recommend this if you want to do basic post scheduling on a budget.
I would recommend it to others looking for an easy to use scheduling platform and those who would benefit from concise analytics.
I am a youtuber so i use this software to post out to all my social media it is so easy to use and love that i can post to different social medias at the same time.
Easy to use and set up, great for community management of low-volume channels. A simple solution to aggregate social content.
Hootsuite is great for small businesses, I used it when doing marketing for a non profit with no marketing budget.
I can manage all social media platforms using this tool. Its customer service is wonderful; it is quick to respond to doubt.
Overall its been pretty good. Im not a big social media fan so I like it to be as simple as possible to get my message across.
There are times that the software has been a little buggy for us. Sometimes images fail to upload or content fails to post due to errors.
I love that I can save drafts and schedule easily. This makes my social media strategy clear and streamlined with the ability to plan ahead.
I had an issue with integrating it with all my platforms. I forget which one, but I was missing one that I had to do separately.
I was excited to start using Hootsuite for the simple reason that I needed help managing my accounts. Like the very easy dashboard and functionality.
It may be user error, but it has proved an inconvenience at times.
It is recommended for its great ability to integrate to instagram, linkedin, pinterest and Facebook.
I hate that you have to have a public page in order to schedule content for Instagram. M sure it’s something to do with Instagram settings itself but it still pisses me off.
Hootsuite is easy to use and helps us save a lot of time getting our messages to our supporters and constituents. The way it integrates all social media platforms really helps our entire team.
Hootsuite is a great software to use and have in your scheduling arsenal. However, I recommend using it as a supporting scheduling tool in combination with other systems.
Hoot suite is a great product for batch posting and saves time when you have multiple social media platforms. I appreciate the ability to set times and have the software send posts out for you.
Great tool that we used to help up our employee engagement and reach more customers through their Amplify platform.
The price is affordable compared to other tools - I would recommend this if you want to do basic post scheduling on a budget.
I would recommend it to others looking for an easy to use scheduling platform and those who would benefit from concise analytics.
I am a youtuber so i use this software to post out to all my social media it is so easy to use and love that i can post to different social medias at the same time.
Easy to use and set up, great for community management of low-volume channels. A simple solution to aggregate social content.
Hootsuite is great for small businesses, I used it when doing marketing for a non profit with no marketing budget.
I can manage all social media platforms using this tool. Its customer service is wonderful; it is quick to respond to doubt.
EngageBay CRM logo
4.7
638

Integrated sales & marketing software for growing teams

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.5
    Features
    4.6
    Customer support
    4.8
Pros and Cons from EngageBay CRM users   
avatar
avatar
avatar
+15
Easy to use email marketing platform. The best part is you have all the powerful tools like landing pages, autoresponders, email broadcast, sequences even in the free.
Some missing features such as missing Google Meet, and location in calendar event.
Got the hang of EngageBay in a matter of hours due to its ease of use and excellent customer support. Any question is answered in a matter of seconds.
Webinar features, landing pages does not support reusable headers and footers, no option to build own templates. Missing Social Software Analytics.
I love page builder of Engagebay. It loads super fast and in stable performance based on AWS + CDN Cloudfront.
Landing page templates are very limited at the moment.
We searched for ages for software that could combine a sophisticated CRM/contact management system alongside email and newsletters - this is the best on the market.
Since I started using it recently so not very sure about dislikes. So far, I am enjoying it.
We love the ease of use and managing of the Contacts. We were able to integrate our website forms and Zapier to perform the automation needed for our Sales staff.
EngageBay is a great tool for marketing automation for small companies (finally!) and for a reasonable price. You can customize all views and see the data you want to.
Their product is easy to use and their chat support is great.
The all-in-one feature is the best for me. Having all client information and tracking results from marketing in the same place really is beneficial.
The software is great and very much extendable with API and other customization.
Nice for someone starting up. The free plan even comes with helpdesk and live chat.
I did EXTENSIVE research before picking Engagebay and they havent disappointed me. This is a tool for what I need but also that can grow with me.
The support was incredible, help us a lot to setup the different automatisation.
You can also create a custom domain for landing pages built in EngageBay - it's very important to build credibility, cause people don't want to click on unknown links.
It is easyish to use, still lacks loads of features and the way of working is sometimes frustrating compared to something like Hubspot, but that is where the huge price difference comes in.
Easy to use email marketing platform. The best part is you have all the powerful tools like landing pages, autoresponders, email broadcast, sequences even in the free.
Some missing features such as missing Google Meet, and location in calendar event.
Got the hang of EngageBay in a matter of hours due to its ease of use and excellent customer support. Any question is answered in a matter of seconds.
Webinar features, landing pages does not support reusable headers and footers, no option to build own templates. Missing Social Software Analytics.
I love page builder of Engagebay. It loads super fast and in stable performance based on AWS + CDN Cloudfront.
Landing page templates are very limited at the moment.
We searched for ages for software that could combine a sophisticated CRM/contact management system alongside email and newsletters - this is the best on the market.
Since I started using it recently so not very sure about dislikes. So far, I am enjoying it.
We love the ease of use and managing of the Contacts. We were able to integrate our website forms and Zapier to perform the automation needed for our Sales staff.
EngageBay is a great tool for marketing automation for small companies (finally!) and for a reasonable price. You can customize all views and see the data you want to.
Their product is easy to use and their chat support is great.
The all-in-one feature is the best for me. Having all client information and tracking results from marketing in the same place really is beneficial.
The software is great and very much extendable with API and other customization.
Nice for someone starting up. The free plan even comes with helpdesk and live chat.
I did EXTENSIVE research before picking Engagebay and they havent disappointed me. This is a tool for what I need but also that can grow with me.
The support was incredible, help us a lot to setup the different automatisation.
You can also create a custom domain for landing pages built in EngageBay - it's very important to build credibility, cause people don't want to click on unknown links.
It is easyish to use, still lacks loads of features and the way of working is sometimes frustrating compared to something like Hubspot, but that is where the huge price difference comes in.
Easy to use email marketing platform. The best part is you have all the powerful tools like landing pages, autoresponders, email broadcast, sequences even in the free.
Some missing features such as missing Google Meet, and location in calendar event.
Got the hang of EngageBay in a matter of hours due to its ease of use and excellent customer support. Any question is answered in a matter of seconds.
Webinar features, landing pages does not support reusable headers and footers, no option to build own templates. Missing Social Software Analytics.
I love page builder of Engagebay. It loads super fast and in stable performance based on AWS + CDN Cloudfront.
Landing page templates are very limited at the moment.
We searched for ages for software that could combine a sophisticated CRM/contact management system alongside email and newsletters - this is the best on the market.
Since I started using it recently so not very sure about dislikes. So far, I am enjoying it.
We love the ease of use and managing of the Contacts. We were able to integrate our website forms and Zapier to perform the automation needed for our Sales staff.
EngageBay is a great tool for marketing automation for small companies (finally!) and for a reasonable price. You can customize all views and see the data you want to.
Their product is easy to use and their chat support is great.
The all-in-one feature is the best for me. Having all client information and tracking results from marketing in the same place really is beneficial.
The software is great and very much extendable with API and other customization.
Nice for someone starting up. The free plan even comes with helpdesk and live chat.
I did EXTENSIVE research before picking Engagebay and they havent disappointed me. This is a tool for what I need but also that can grow with me.
The support was incredible, help us a lot to setup the different automatisation.
You can also create a custom domain for landing pages built in EngageBay - it's very important to build credibility, cause people don't want to click on unknown links.
It is easyish to use, still lacks loads of features and the way of working is sometimes frustrating compared to something like Hubspot, but that is where the huge price difference comes in.
Sisense logo
4.5
379

BI & dashboard software for multiple, large data sets

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.5
    Features
    4.3
    Customer support
    4.6
Pros and Cons from Sisense users   
avatar
avatar
+15
Ultimately, we are really pleased with our decision. What Sisense offers with the eCube concept is a perfect way to promote creative use of the data but still control sensitive information.
Sometimes dashboards load low when using a Virtual Machine. Unsure if this is a Us problem or a Sisense problem.
Community and company are extremely responsive regarding additional features and support. Speed of the application and the usefulness of the analytics are fantastic.
This has been proven to be an issue in instances that return an error, which in effect can turn out to waste quite a bit of time.
The comprehensive training materials their support team offers was great and is a continued asset when there is something that I do not understand. The tool itself is powerful and intuitive.
Sometimes correcting our data errors can be tricky.
Clear pricing model, quick and easy to setup, great onboarding process, incredible performance, very intuitive user experience, a great support team and user community.
Even on elite-level hardware, there can be some odd latency issues depending on how your data models are structured. There are some technical challenges to the pure Javascript embed model.
They continue to build more connectors to make seamless integrations even easier and expand the platform's capabilities to increase it's flexibility and ease-of-use.
Sisense is a fantastic tool that rivals just about any other name in the game.
Sisense's customer success team is great and will make sure you quickly see the value of their product through a customized onboarding process.
It easy to use, both on the data modelling and dashboard design aspects. It makes it the perfect tool to quickly set up added value dashboards and begin your shift towards understanding your data.
Great dashboarding tool, very easy and quick to implement.
Clean UI that integrates well in our product (whitelabel). Powerful whitelabel features.
Overall a good experience. We are in the phase of introducing Sisense company-wide.
Thanks to Sisense, we offer a complete libary of dashboards and even allow clients to create their own dashboards.
The flexibility and ease of use for the end user. Moreover the data manipulation capabilities that procides the Dashboard Designers.
In most companies, it is typical do a month-over-month revenue comparison (or just period vs. another period). Sisense makes it very easy to visualize that.
Ultimately, we are really pleased with our decision. What Sisense offers with the eCube concept is a perfect way to promote creative use of the data but still control sensitive information.
Sometimes dashboards load low when using a Virtual Machine. Unsure if this is a Us problem or a Sisense problem.
Community and company are extremely responsive regarding additional features and support. Speed of the application and the usefulness of the analytics are fantastic.
This has been proven to be an issue in instances that return an error, which in effect can turn out to waste quite a bit of time.
The comprehensive training materials their support team offers was great and is a continued asset when there is something that I do not understand. The tool itself is powerful and intuitive.
Sometimes correcting our data errors can be tricky.
Clear pricing model, quick and easy to setup, great onboarding process, incredible performance, very intuitive user experience, a great support team and user community.
Even on elite-level hardware, there can be some odd latency issues depending on how your data models are structured. There are some technical challenges to the pure Javascript embed model.
They continue to build more connectors to make seamless integrations even easier and expand the platform's capabilities to increase it's flexibility and ease-of-use.
Sisense is a fantastic tool that rivals just about any other name in the game.
Sisense's customer success team is great and will make sure you quickly see the value of their product through a customized onboarding process.
It easy to use, both on the data modelling and dashboard design aspects. It makes it the perfect tool to quickly set up added value dashboards and begin your shift towards understanding your data.
Great dashboarding tool, very easy and quick to implement.
Clean UI that integrates well in our product (whitelabel). Powerful whitelabel features.
Overall a good experience. We are in the phase of introducing Sisense company-wide.
Thanks to Sisense, we offer a complete libary of dashboards and even allow clients to create their own dashboards.
The flexibility and ease of use for the end user. Moreover the data manipulation capabilities that procides the Dashboard Designers.
In most companies, it is typical do a month-over-month revenue comparison (or just period vs. another period). Sisense makes it very easy to visualize that.
Ultimately, we are really pleased with our decision. What Sisense offers with the eCube concept is a perfect way to promote creative use of the data but still control sensitive information.
Sometimes dashboards load low when using a Virtual Machine. Unsure if this is a Us problem or a Sisense problem.
Community and company are extremely responsive regarding additional features and support. Speed of the application and the usefulness of the analytics are fantastic.
This has been proven to be an issue in instances that return an error, which in effect can turn out to waste quite a bit of time.
The comprehensive training materials their support team offers was great and is a continued asset when there is something that I do not understand. The tool itself is powerful and intuitive.
Sometimes correcting our data errors can be tricky.
Clear pricing model, quick and easy to setup, great onboarding process, incredible performance, very intuitive user experience, a great support team and user community.
Even on elite-level hardware, there can be some odd latency issues depending on how your data models are structured. There are some technical challenges to the pure Javascript embed model.
They continue to build more connectors to make seamless integrations even easier and expand the platform's capabilities to increase it's flexibility and ease-of-use.
Sisense is a fantastic tool that rivals just about any other name in the game.
Sisense's customer success team is great and will make sure you quickly see the value of their product through a customized onboarding process.
It easy to use, both on the data modelling and dashboard design aspects. It makes it the perfect tool to quickly set up added value dashboards and begin your shift towards understanding your data.
Great dashboarding tool, very easy and quick to implement.
Clean UI that integrates well in our product (whitelabel). Powerful whitelabel features.
Overall a good experience. We are in the phase of introducing Sisense company-wide.
Thanks to Sisense, we offer a complete libary of dashboards and even allow clients to create their own dashboards.
The flexibility and ease of use for the end user. Moreover the data manipulation capabilities that procides the Dashboard Designers.
In most companies, it is typical do a month-over-month revenue comparison (or just period vs. another period). Sisense makes it very easy to visualize that.
Agile CRM logo
4.1
518

Sales and marketing CRM for growing businesses

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.0
    Features
    4.1
    Customer support
    4.0
Pros and Cons from Agile CRM users   
avatar
+15
Agile provides a reliable database for all things from quality findings to ECO change implementations. Customized reports are a nice feature and searching is made easy.
I cancelled it in December of 2019. They charged me for it in January of 2020, so I called them and cancelled again.
It has powerful features and many integrations. I like the freedom to customize and the many campaign nodes make campaigns and flows very powerful.
The second strike came when our account was re-activated and AgileCRM charged us for the months that our account was locked and shutdown.
Automated campaigns are easy to set up and work well and the customer support system is effective. The experience of using agilecrm has been practical and effective, as well as being cost effective.
The tool is convoluted, a bit hard to grasp for non technical people and the customer support is some of the worst I've ever encountered.
What really impresses me, is AgileCRM's support. The support and on-boarding staff I have worked with is excellent to say the least.
There were wayyyyyy too many glitches and bugs. I had a number of bad reports in my role at a previous job using this too.
We love that Agile is easy to use and has an option to import contacts from an excel file. They makes it so easy to manage out contacts and organize our data as to who is viewing/clicking on what.
It was a good experience and the team has built a good product especially the marketing automation part is very well done.
I like the ease of integration this product has and its functionality.
Agile Crm had finished my search for a long time on Crm software the most helpful thing I get in this is their help desk features that allow you to brighten your task easily.
Great system for tracking and following up with clients through the sales, marketing and implementation phases of the customer relationship.
Good integration with google as well as linkedin. Also it is easy to use marketing automation, crm contact, follow up for deals, + telephony and sms campaigns.
Easy to navigate, best customer service and support.
The tool itself offers some great automation features.
Agile has been a breath of fresh air when I needed something free. When I upgraded to the paid version for our company, it did everything we needed from Salesforce for a quarter of the price.
The price of the software is nice, the features from a glance look really good but once you start using them is when you are in for a surprise.
Agile provides a reliable database for all things from quality findings to ECO change implementations. Customized reports are a nice feature and searching is made easy.
I cancelled it in December of 2019. They charged me for it in January of 2020, so I called them and cancelled again.
It has powerful features and many integrations. I like the freedom to customize and the many campaign nodes make campaigns and flows very powerful.
The second strike came when our account was re-activated and AgileCRM charged us for the months that our account was locked and shutdown.
Automated campaigns are easy to set up and work well and the customer support system is effective. The experience of using agilecrm has been practical and effective, as well as being cost effective.
The tool is convoluted, a bit hard to grasp for non technical people and the customer support is some of the worst I've ever encountered.
What really impresses me, is AgileCRM's support. The support and on-boarding staff I have worked with is excellent to say the least.
There were wayyyyyy too many glitches and bugs. I had a number of bad reports in my role at a previous job using this too.
We love that Agile is easy to use and has an option to import contacts from an excel file. They makes it so easy to manage out contacts and organize our data as to who is viewing/clicking on what.
It was a good experience and the team has built a good product especially the marketing automation part is very well done.
I like the ease of integration this product has and its functionality.
Agile Crm had finished my search for a long time on Crm software the most helpful thing I get in this is their help desk features that allow you to brighten your task easily.
Great system for tracking and following up with clients through the sales, marketing and implementation phases of the customer relationship.
Good integration with google as well as linkedin. Also it is easy to use marketing automation, crm contact, follow up for deals, + telephony and sms campaigns.
Easy to navigate, best customer service and support.
The tool itself offers some great automation features.
Agile has been a breath of fresh air when I needed something free. When I upgraded to the paid version for our company, it did everything we needed from Salesforce for a quarter of the price.
The price of the software is nice, the features from a glance look really good but once you start using them is when you are in for a surprise.
Agile provides a reliable database for all things from quality findings to ECO change implementations. Customized reports are a nice feature and searching is made easy.
I cancelled it in December of 2019. They charged me for it in January of 2020, so I called them and cancelled again.
It has powerful features and many integrations. I like the freedom to customize and the many campaign nodes make campaigns and flows very powerful.
The second strike came when our account was re-activated and AgileCRM charged us for the months that our account was locked and shutdown.
Automated campaigns are easy to set up and work well and the customer support system is effective. The experience of using agilecrm has been practical and effective, as well as being cost effective.
The tool is convoluted, a bit hard to grasp for non technical people and the customer support is some of the worst I've ever encountered.
What really impresses me, is AgileCRM's support. The support and on-boarding staff I have worked with is excellent to say the least.