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FullStory logo
4.6
66

Everything you need to know about your digital experience.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.4
    Features
    4.5
    Customer support
    4.3
Pros and Cons from FullStory users   
avatar
avatar
avatar
+15
This amount of user behavior visibility is crucial for locating friction points and improving the user experience. Super love this feature.
It takes a few seconds to load the video, so I miss the action I was trying to look at.
The integration of fullStory to the product is simple and easy due to the good documentation an good customer support. The FullStory provides some inbuilt analysis trends which is pretty useful.
If I remember correctly, setting it up was a little difficult in our environment because of our stack.
I recommend it to all my colleagues, it can help improve our user experience by reviewing their activity, not just to help investigate issues.
I really struggle to find problems. Maybe sometimes the speed of the platform is a bit slow and takes time to load a video but as said, it’s really a minor thing.
We tried the other most recommended softwares that do just that, but Fullstory is much more user friendly, smart, easy to use and capable.
Track the User session and watch them use your product to identify there pain points.
I love the whole concept of the software. It’s amazing to watch a customers entire journey through our website.
It also helps determine where there are issues in your funnel and what a potential solution might be to improve it.
Software has a summary section also which is great, analytics and trends are very useful and you can also integrate into jira for reports and decision making.
Full story is so easy to use and protects user privacy also which was a concern of mine. Its a easy to set up through segment and their customer support is there if you need any help.
Search is amazing, also the video quality is great.
FullStory is helping us immensely with UX/UI research and how to improve our app. It also helps us with customer support because we can easily identify what a user did and where he ran into trouble.
It makes the process way faster because we don't always have to re-create the scenario to see what happened. Another major benefit is that it helps us understand the psychology of our customers.
Amazing for customer support. The ability to video replay a client's session UI/UX as soon as he opens a trouble ticket and immediately understand what exactly happened is invaluable.
FullStory has been a really useful tool for analysing the user experience on the Website.
Really helpful for finding bugs / improving your product UX, the pricing is way too high for the value.
This amount of user behavior visibility is crucial for locating friction points and improving the user experience. Super love this feature.
It takes a few seconds to load the video, so I miss the action I was trying to look at.
The integration of fullStory to the product is simple and easy due to the good documentation an good customer support. The FullStory provides some inbuilt analysis trends which is pretty useful.
If I remember correctly, setting it up was a little difficult in our environment because of our stack.
I recommend it to all my colleagues, it can help improve our user experience by reviewing their activity, not just to help investigate issues.
I really struggle to find problems. Maybe sometimes the speed of the platform is a bit slow and takes time to load a video but as said, it’s really a minor thing.
We tried the other most recommended softwares that do just that, but Fullstory is much more user friendly, smart, easy to use and capable.
Track the User session and watch them use your product to identify there pain points.
I love the whole concept of the software. It’s amazing to watch a customers entire journey through our website.
It also helps determine where there are issues in your funnel and what a potential solution might be to improve it.
Software has a summary section also which is great, analytics and trends are very useful and you can also integrate into jira for reports and decision making.
Full story is so easy to use and protects user privacy also which was a concern of mine. Its a easy to set up through segment and their customer support is there if you need any help.
Search is amazing, also the video quality is great.
FullStory is helping us immensely with UX/UI research and how to improve our app. It also helps us with customer support because we can easily identify what a user did and where he ran into trouble.
It makes the process way faster because we don't always have to re-create the scenario to see what happened. Another major benefit is that it helps us understand the psychology of our customers.
Amazing for customer support. The ability to video replay a client's session UI/UX as soon as he opens a trouble ticket and immediately understand what exactly happened is invaluable.
FullStory has been a really useful tool for analysing the user experience on the Website.
Really helpful for finding bugs / improving your product UX, the pricing is way too high for the value.
This amount of user behavior visibility is crucial for locating friction points and improving the user experience. Super love this feature.
It takes a few seconds to load the video, so I miss the action I was trying to look at.
The integration of fullStory to the product is simple and easy due to the good documentation an good customer support. The FullStory provides some inbuilt analysis trends which is pretty useful.
If I remember correctly, setting it up was a little difficult in our environment because of our stack.
I recommend it to all my colleagues, it can help improve our user experience by reviewing their activity, not just to help investigate issues.
I really struggle to find problems. Maybe sometimes the speed of the platform is a bit slow and takes time to load a video but as said, it’s really a minor thing.
We tried the other most recommended softwares that do just that, but Fullstory is much more user friendly, smart, easy to use and capable.
Track the User session and watch them use your product to identify there pain points.
I love the whole concept of the software. It’s amazing to watch a customers entire journey through our website.
It also helps determine where there are issues in your funnel and what a potential solution might be to improve it.
Software has a summary section also which is great, analytics and trends are very useful and you can also integrate into jira for reports and decision making.
Full story is so easy to use and protects user privacy also which was a concern of mine. Its a easy to set up through segment and their customer support is there if you need any help.
Search is amazing, also the video quality is great.
FullStory is helping us immensely with UX/UI research and how to improve our app. It also helps us with customer support because we can easily identify what a user did and where he ran into trouble.
It makes the process way faster because we don't always have to re-create the scenario to see what happened. Another major benefit is that it helps us understand the psychology of our customers.
Amazing for customer support. The ability to video replay a client's session UI/UX as soon as he opens a trouble ticket and immediately understand what exactly happened is invaluable.
FullStory has been a really useful tool for analysing the user experience on the Website.
Really helpful for finding bugs / improving your product UX, the pricing is way too high for the value.
Pipedrive logo

Pipedrive

4.5
2.9K

CRM built by salespeople, for salespeople

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.6
    Features
    4.3
    Customer support
    4.4
Pros and Cons from Pipedrive users   
avatar
+15
Overall, Pipedrive has been an awesome tool. It helps stay focused on the most important stuff.
My biggest issue was during the implementation process. We quickly found their programming to be inferior to SalesForce and decided to cut our losses to spend a little more on them.
The quote management function is the best part of this, reminding you of outstanding quotes and previous approved deals.
BUT when we saw that they charged us again for a full year we asked to cancel the service and they refuse to refund us for the unused year because they already charged it.
Pipedrive is now the most preferred sales management tool for our portfolio companies, and it is perfect not to mention the beauty of its interface.
The customer service and the overall functionality of this product is terrible.
I love that Pipedrive has chosen to open up these integrations to all users on their platform. This is huge win for small business owners looking to grow with them.
It's too bad that we couldn't use pipedrive as a CMS in the same time, while other CRMs offered a CMS implementations as well as SEO features. Reporting cost is a bit expensive (200$ per month).
They have some great videos to help with anything that might come up and I am very happy with their customer support. They usually get back to me within a few hours at the latest.
Customer Service is Amazing and Responsive. I love how far PipeDrive has came compared to when they started.
It has been extremely useful in helping us streamline our sales processes. Using Pipedrive was a great experience.
PipeDrive is functional CRM platform and a viable/cheaper alternative to SalesForce and other counterparts. It is easy to use and has a wonderful graphical interface.
I am very pleased with this CRM overall. I tried others and wasn't as happy.
Impressed by the clean interface and easy management within the platform.
Useful excellent integration with other products such as Trello and Slack.
Hands down Pipedrive has the most comprehensive integration marketplace for the best price period.
An Affordable CRM that is both Feature Rich and Easy to Use.
We chose it because I received recommendations from my network. Great value for the money, and you are valued as a customer.
Overall, Pipedrive has been an awesome tool. It helps stay focused on the most important stuff.
My biggest issue was during the implementation process. We quickly found their programming to be inferior to SalesForce and decided to cut our losses to spend a little more on them.
The quote management function is the best part of this, reminding you of outstanding quotes and previous approved deals.
BUT when we saw that they charged us again for a full year we asked to cancel the service and they refuse to refund us for the unused year because they already charged it.
Pipedrive is now the most preferred sales management tool for our portfolio companies, and it is perfect not to mention the beauty of its interface.
The customer service and the overall functionality of this product is terrible.
I love that Pipedrive has chosen to open up these integrations to all users on their platform. This is huge win for small business owners looking to grow with them.
It's too bad that we couldn't use pipedrive as a CMS in the same time, while other CRMs offered a CMS implementations as well as SEO features. Reporting cost is a bit expensive (200$ per month).
They have some great videos to help with anything that might come up and I am very happy with their customer support. They usually get back to me within a few hours at the latest.
Customer Service is Amazing and Responsive. I love how far PipeDrive has came compared to when they started.
It has been extremely useful in helping us streamline our sales processes. Using Pipedrive was a great experience.
PipeDrive is functional CRM platform and a viable/cheaper alternative to SalesForce and other counterparts. It is easy to use and has a wonderful graphical interface.
I am very pleased with this CRM overall. I tried others and wasn't as happy.
Impressed by the clean interface and easy management within the platform.
Useful excellent integration with other products such as Trello and Slack.
Hands down Pipedrive has the most comprehensive integration marketplace for the best price period.
An Affordable CRM that is both Feature Rich and Easy to Use.
We chose it because I received recommendations from my network. Great value for the money, and you are valued as a customer.
Overall, Pipedrive has been an awesome tool. It helps stay focused on the most important stuff.
My biggest issue was during the implementation process. We quickly found their programming to be inferior to SalesForce and decided to cut our losses to spend a little more on them.
The quote management function is the best part of this, reminding you of outstanding quotes and previous approved deals.
BUT when we saw that they charged us again for a full year we asked to cancel the service and they refuse to refund us for the unused year because they already charged it.
Pipedrive is now the most preferred sales management tool for our portfolio companies, and it is perfect not to mention the beauty of its interface.
The customer service and the overall functionality of this product is terrible.
I love that Pipedrive has chosen to open up these integrations to all users on their platform. This is huge win for small business owners looking to grow with them.
It's too bad that we couldn't use pipedrive as a CMS in the same time, while other CRMs offered a CMS implementations as well as SEO features. Reporting cost is a bit expensive (200$ per month).
They have some great videos to help with anything that might come up and I am very happy with their customer support. They usually get back to me within a few hours at the latest.
Customer Service is Amazing and Responsive. I love how far PipeDrive has came compared to when they started.
It has been extremely useful in helping us streamline our sales processes. Using Pipedrive was a great experience.
PipeDrive is functional CRM platform and a viable/cheaper alternative to SalesForce and other counterparts. It is easy to use and has a wonderful graphical interface.
I am very pleased with this CRM overall. I tried others and wasn't as happy.
Impressed by the clean interface and easy management within the platform.
Useful excellent integration with other products such as Trello and Slack.
Hands down Pipedrive has the most comprehensive integration marketplace for the best price period.
An Affordable CRM that is both Feature Rich and Easy to Use.
We chose it because I received recommendations from my network. Great value for the money, and you are valued as a customer.
Squarespace logo
4.6
2.9K

A website makes it real.

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.4
    Features
    4.3
    Customer support
    4.4
Pros and Cons from Squarespace users   
avatar
avatar
avatar
+15
The overall use of this product is amazing, very easy to use and my clients love it. The love the fact that they can do edits themselves.
The options are limited. Editing pages can be difficult because everything needs to be dragged and dropped into place, but most of the time all of the other blocks will shift during editing.
It's good for what it is, which is a basic website maker that has the ability to make very function, nice looking pages.
One of my colleagues who is taking over for me, really disliked how the Squarespace template prevented any changes. He contacted Squarespace and with their assistance was able to break the template.
Love that Squarespace introduced me to web design due to its ease of use. Templates are as great as Wix and both are really great competitors to one another.
The flip side is that Squarespace has few if any bugs, while Wix and Weebly can get strange errors in my experience.
Squarespace is a well-designed, elegant solution to building a website when you are not a techie. Their options for designs are generally clean and artistic, and the back-end tools are very useful.
Additionally, the lack of a "collaboration" feature on the blog makes it hard to slow to work with a partner on posts.
I love that’s its platforms that helps you grow your business in an edgy and very appropriate way. They have amazing templates to choose from.
I have been quite pleased with my experience with SquareSpace and am glad I am using them for my business needs.
Overall, I would highly recommend Squarespace. It’s a great solution to build a website that is professionally designed yet customizable and easy to update on your own for an affordable price.
Beautiful aesthetics; bountiful elements for customization; Squarespace takes care of keeping platform current with browser updates; mobile and desktop friendly; ability to have online store.
I have been satisfied with my Squarespace experience and would recommend it to others. Our website is clean and functional and it was easy to learn how to do everything on the backend.
Overall this is the very best platform for our organization. Customer support is friendly and attentive, And layout/template options are intuitive and easy to use.
I like the clean design, and intuitive user experience and user interface. It also has integrations with popular e-commerce tools.
Truly for the money and ease, it's absolutely worth it. On top of it, the customer service is unreal.
Ease of use & implementation, reliability, overall cost & robust features that allow our website to connect us with prospective clients.
Squarespace is very affordable compared to other solutions and it has an increasing number of integrations with commonly used software.
The overall use of this product is amazing, very easy to use and my clients love it. The love the fact that they can do edits themselves.
The options are limited. Editing pages can be difficult because everything needs to be dragged and dropped into place, but most of the time all of the other blocks will shift during editing.
It's good for what it is, which is a basic website maker that has the ability to make very function, nice looking pages.
One of my colleagues who is taking over for me, really disliked how the Squarespace template prevented any changes. He contacted Squarespace and with their assistance was able to break the template.
Love that Squarespace introduced me to web design due to its ease of use. Templates are as great as Wix and both are really great competitors to one another.
The flip side is that Squarespace has few if any bugs, while Wix and Weebly can get strange errors in my experience.
Squarespace is a well-designed, elegant solution to building a website when you are not a techie. Their options for designs are generally clean and artistic, and the back-end tools are very useful.
Additionally, the lack of a "collaboration" feature on the blog makes it hard to slow to work with a partner on posts.
I love that’s its platforms that helps you grow your business in an edgy and very appropriate way. They have amazing templates to choose from.
I have been quite pleased with my experience with SquareSpace and am glad I am using them for my business needs.
Overall, I would highly recommend Squarespace. It’s a great solution to build a website that is professionally designed yet customizable and easy to update on your own for an affordable price.
Beautiful aesthetics; bountiful elements for customization; Squarespace takes care of keeping platform current with browser updates; mobile and desktop friendly; ability to have online store.
I have been satisfied with my Squarespace experience and would recommend it to others. Our website is clean and functional and it was easy to learn how to do everything on the backend.
Overall this is the very best platform for our organization. Customer support is friendly and attentive, And layout/template options are intuitive and easy to use.
I like the clean design, and intuitive user experience and user interface. It also has integrations with popular e-commerce tools.
Truly for the money and ease, it's absolutely worth it. On top of it, the customer service is unreal.
Ease of use & implementation, reliability, overall cost & robust features that allow our website to connect us with prospective clients.
Squarespace is very affordable compared to other solutions and it has an increasing number of integrations with commonly used software.
The overall use of this product is amazing, very easy to use and my clients love it. The love the fact that they can do edits themselves.
The options are limited. Editing pages can be difficult because everything needs to be dragged and dropped into place, but most of the time all of the other blocks will shift during editing.
It's good for what it is, which is a basic website maker that has the ability to make very function, nice looking pages.
One of my colleagues who is taking over for me, really disliked how the Squarespace template prevented any changes. He contacted Squarespace and with their assistance was able to break the template.
Love that Squarespace introduced me to web design due to its ease of use. Templates are as great as Wix and both are really great competitors to one another.
The flip side is that Squarespace has few if any bugs, while Wix and Weebly can get strange errors in my experience.
Squarespace is a well-designed, elegant solution to building a website when you are not a techie. Their options for designs are generally clean and artistic, and the back-end tools are very useful.
Additionally, the lack of a "collaboration" feature on the blog makes it hard to slow to work with a partner on posts.
I love that’s its platforms that helps you grow your business in an edgy and very appropriate way. They have amazing templates to choose from.
I have been quite pleased with my experience with SquareSpace and am glad I am using them for my business needs.
Overall, I would highly recommend Squarespace. It’s a great solution to build a website that is professionally designed yet customizable and easy to update on your own for an affordable price.
Beautiful aesthetics; bountiful elements for customization; Squarespace takes care of keeping platform current with browser updates; mobile and desktop friendly; ability to have online store.
I have been satisfied with my Squarespace experience and would recommend it to others. Our website is clean and functional and it was easy to learn how to do everything on the backend.
Overall this is the very best platform for our organization. Customer support is friendly and attentive, And layout/template options are intuitive and easy to use.
I like the clean design, and intuitive user experience and user interface. It also has integrations with popular e-commerce tools.
Truly for the money and ease, it's absolutely worth it. On top of it, the customer service is unreal.
Ease of use & implementation, reliability, overall cost & robust features that allow our website to connect us with prospective clients.
Squarespace is very affordable compared to other solutions and it has an increasing number of integrations with commonly used software.
Hootsuite logo

Hootsuite

4.4
3.6K

Social Media Management & Scheduling for SMBs and Enterprise

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.3
    Features
    4.3
    Customer support
    4.2
Pros and Cons from Hootsuite users   
avatar
avatar
avatar
+15
Overall its been pretty good. Im not a big social media fan so I like it to be as simple as possible to get my message across.
There are times that the software has been a little buggy for us. Sometimes images fail to upload or content fails to post due to errors.
I love that I can save drafts and schedule easily. This makes my social media strategy clear and streamlined with the ability to plan ahead.
I had an issue with integrating it with all my platforms. I forget which one, but I was missing one that I had to do separately.
I was excited to start using Hootsuite for the simple reason that I needed help managing my accounts. Like the very easy dashboard and functionality.
It may be user error, but it has proved an inconvenience at times.
It is recommended for its great ability to integrate to instagram, linkedin, pinterest and Facebook.
I hate that you have to have a public page in order to schedule content for Instagram. M sure it’s something to do with Instagram settings itself but it still pisses me off.
Hootsuite is easy to use and helps us save a lot of time getting our messages to our supporters and constituents. The way it integrates all social media platforms really helps our entire team.
Hootsuite is a great software to use and have in your scheduling arsenal. However, I recommend using it as a supporting scheduling tool in combination with other systems.
Hoot suite is a great product for batch posting and saves time when you have multiple social media platforms. I appreciate the ability to set times and have the software send posts out for you.
Great tool that we used to help up our employee engagement and reach more customers through their Amplify platform.
The price is affordable compared to other tools - I would recommend this if you want to do basic post scheduling on a budget.
I would recommend it to others looking for an easy to use scheduling platform and those who would benefit from concise analytics.
I am a youtuber so i use this software to post out to all my social media it is so easy to use and love that i can post to different social medias at the same time.
Easy to use and set up, great for community management of low-volume channels. A simple solution to aggregate social content.
Hootsuite is great for small businesses, I used it when doing marketing for a non profit with no marketing budget.
I can manage all social media platforms using this tool. Its customer service is wonderful; it is quick to respond to doubt.
Overall its been pretty good. Im not a big social media fan so I like it to be as simple as possible to get my message across.
There are times that the software has been a little buggy for us. Sometimes images fail to upload or content fails to post due to errors.
I love that I can save drafts and schedule easily. This makes my social media strategy clear and streamlined with the ability to plan ahead.
I had an issue with integrating it with all my platforms. I forget which one, but I was missing one that I had to do separately.
I was excited to start using Hootsuite for the simple reason that I needed help managing my accounts. Like the very easy dashboard and functionality.
It may be user error, but it has proved an inconvenience at times.
It is recommended for its great ability to integrate to instagram, linkedin, pinterest and Facebook.
I hate that you have to have a public page in order to schedule content for Instagram. M sure it’s something to do with Instagram settings itself but it still pisses me off.
Hootsuite is easy to use and helps us save a lot of time getting our messages to our supporters and constituents. The way it integrates all social media platforms really helps our entire team.
Hootsuite is a great software to use and have in your scheduling arsenal. However, I recommend using it as a supporting scheduling tool in combination with other systems.
Hoot suite is a great product for batch posting and saves time when you have multiple social media platforms. I appreciate the ability to set times and have the software send posts out for you.
Great tool that we used to help up our employee engagement and reach more customers through their Amplify platform.
The price is affordable compared to other tools - I would recommend this if you want to do basic post scheduling on a budget.
I would recommend it to others looking for an easy to use scheduling platform and those who would benefit from concise analytics.
I am a youtuber so i use this software to post out to all my social media it is so easy to use and love that i can post to different social medias at the same time.
Easy to use and set up, great for community management of low-volume channels. A simple solution to aggregate social content.
Hootsuite is great for small businesses, I used it when doing marketing for a non profit with no marketing budget.
I can manage all social media platforms using this tool. Its customer service is wonderful; it is quick to respond to doubt.
Overall its been pretty good. Im not a big social media fan so I like it to be as simple as possible to get my message across.
There are times that the software has been a little buggy for us. Sometimes images fail to upload or content fails to post due to errors.
I love that I can save drafts and schedule easily. This makes my social media strategy clear and streamlined with the ability to plan ahead.
I had an issue with integrating it with all my platforms. I forget which one, but I was missing one that I had to do separately.
I was excited to start using Hootsuite for the simple reason that I needed help managing my accounts. Like the very easy dashboard and functionality.
It may be user error, but it has proved an inconvenience at times.
It is recommended for its great ability to integrate to instagram, linkedin, pinterest and Facebook.
I hate that you have to have a public page in order to schedule content for Instagram. M sure it’s something to do with Instagram settings itself but it still pisses me off.
Hootsuite is easy to use and helps us save a lot of time getting our messages to our supporters and constituents. The way it integrates all social media platforms really helps our entire team.
Hootsuite is a great software to use and have in your scheduling arsenal. However, I recommend using it as a supporting scheduling tool in combination with other systems.
Hoot suite is a great product for batch posting and saves time when you have multiple social media platforms. I appreciate the ability to set times and have the software send posts out for you.
Great tool that we used to help up our employee engagement and reach more customers through their Amplify platform.
The price is affordable compared to other tools - I would recommend this if you want to do basic post scheduling on a budget.
I would recommend it to others looking for an easy to use scheduling platform and those who would benefit from concise analytics.
I am a youtuber so i use this software to post out to all my social media it is so easy to use and love that i can post to different social medias at the same time.
Easy to use and set up, great for community management of low-volume channels. A simple solution to aggregate social content.
Hootsuite is great for small businesses, I used it when doing marketing for a non profit with no marketing budget.
I can manage all social media platforms using this tool. Its customer service is wonderful; it is quick to respond to doubt.
Marketing 360 logo
4.6
1K

#1 Marketing Platform For Small Business

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.5
    Features
    4.5
    Customer support
    4.6
Pros and Cons from Marketing 360 users   
avatar
+15
They have been wonderful to work with. They have went over and beyond and have been very accommodating while working with me.
Poor customer service, lots of errors that created problems in our SEO.
As promised it is taking off and extremely excited for what else is to come in the future and what executives can work now they have a great website to send all of my leads to.
I feel they can be pricey in the sense that every thing that they do you get charged for.
Our company has used and gets great results from mymarketing360.com for years now. The re-targeting ads are very effective, the real-time analytics are excellent, and the customer support is awesome.
I put myself in a very bad spot using these guys.
The system is great and the people genuinely love what they do-serving clients. The system is the best in the world and I am very satisfied with Marketing 360's results.
Worst Business Decision Ive made since been in business.
In my opinion, this platform is better suited for transaction sales vs. relationship sales. The customer service is great and they are always responsive to our needs.
It’s a great tool to come up with some awesome marketing ideas. Ways to get your business name out there.
Seems to be a nice, integrated system that can help accelerate revenue through pipeline.
Very Easy to use Great CRM, Great Marketing Dashboard.
Love the forms and how they integrate with the website making it easy for potential clients to contact us.
I liked how simple and clean the software layout is.
Great customer service, friendly and hard working staff.
The software is very user friendly. It has all of the functions that we need to facilitate our sales cycle and tracking.
He was very transparent about what the pricing would and wouldn’t include, and wasn’t trying to just solicit business to add new accounts. I felt like I actually learned from the experience).
I find Marketing 360 to be cost effective, budget conscience, creative and very collaborative to work with.
They have been wonderful to work with. They have went over and beyond and have been very accommodating while working with me.
Poor customer service, lots of errors that created problems in our SEO.
As promised it is taking off and extremely excited for what else is to come in the future and what executives can work now they have a great website to send all of my leads to.
I feel they can be pricey in the sense that every thing that they do you get charged for.
Our company has used and gets great results from mymarketing360.com for years now. The re-targeting ads are very effective, the real-time analytics are excellent, and the customer support is awesome.
I put myself in a very bad spot using these guys.
The system is great and the people genuinely love what they do-serving clients. The system is the best in the world and I am very satisfied with Marketing 360's results.
Worst Business Decision Ive made since been in business.
In my opinion, this platform is better suited for transaction sales vs. relationship sales. The customer service is great and they are always responsive to our needs.
It’s a great tool to come up with some awesome marketing ideas. Ways to get your business name out there.
Seems to be a nice, integrated system that can help accelerate revenue through pipeline.
Very Easy to use Great CRM, Great Marketing Dashboard.
Love the forms and how they integrate with the website making it easy for potential clients to contact us.
I liked how simple and clean the software layout is.
Great customer service, friendly and hard working staff.
The software is very user friendly. It has all of the functions that we need to facilitate our sales cycle and tracking.
He was very transparent about what the pricing would and wouldn’t include, and wasn’t trying to just solicit business to add new accounts. I felt like I actually learned from the experience).
I find Marketing 360 to be cost effective, budget conscience, creative and very collaborative to work with.
They have been wonderful to work with. They have went over and beyond and have been very accommodating while working with me.
Poor customer service, lots of errors that created problems in our SEO.
As promised it is taking off and extremely excited for what else is to come in the future and what executives can work now they have a great website to send all of my leads to.
I feel they can be pricey in the sense that every thing that they do you get charged for.
Our company has used and gets great results from mymarketing360.com for years now. The re-targeting ads are very effective, the real-time analytics are excellent, and the customer support is awesome.
I put myself in a very bad spot using these guys.
The system is great and the people genuinely love what they do-serving clients. The system is the best in the world and I am very satisfied with Marketing 360's results.
Worst Business Decision Ive made since been in business.
In my opinion, this platform is better suited for transaction sales vs. relationship sales. The customer service is great and they are always responsive to our needs.
It’s a great tool to come up with some awesome marketing ideas. Ways to get your business name out there.
Seems to be a nice, integrated system that can help accelerate revenue through pipeline.
Very Easy to use Great CRM, Great Marketing Dashboard.
Love the forms and how they integrate with the website making it easy for potential clients to contact us.
I liked how simple and clean the software layout is.
Great customer service, friendly and hard working staff.
The software is very user friendly. It has all of the functions that we need to facilitate our sales cycle and tracking.
He was very transparent about what the pricing would and wouldn’t include, and wasn’t trying to just solicit business to add new accounts. I felt like I actually learned from the experience).
I find Marketing 360 to be cost effective, budget conscience, creative and very collaborative to work with.
Peek Pro logo
4.7
770

Mobile-Optimized Booking System for Tour Operators

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.8
Pros and Cons from Peek Pro users   
+15
The ease of scheduling new activities, its seamless integration into our website and effortless booking for our customers has been a winning combo.
Requests to speak to managers are ignored. Unless you call and call there is no movement on your concerns and some customer support representatives are downright rude.
Setting it up was super easy. The level of customization from email templates to booking flow is really impressive.
Possibly fraudulent - definitely misrepresenting their service and product.
I like the all-inclusive feel of the check-out. I like the ability to customize emails, have waivers signed in the program itself and all the customer information tracked by booking.
Does not have all the functionality I need. What I really disliked most about this company is the accounting department.
The best part is this software is designed for the user, cheap and can be used in Costa Rica. This tool will be of great help for waivers, payment hold and organizing offline bookings.
Absolutely terrible customer support. Takes 3 days plus to reach anyone.
We've had great experiences with the customer support team. They solve problems quickly, they understand our needs, and are pro-active in helping us look ahead to the next steps.
Their customer support team is awesome, and always help us out in a timely manner. We truly couldn’t be in business without Peek PRO.
Works perfect for what I use and I would recommend for someone using it for scheduling people remotely.
I still am learning but it is way better than the square appointments app that I was using. It was worth the cost for me.
Overall I am very happy with peak pro and would highly recommend.
The greatest help is the staff at the help desk.
Customer service good; knowledgeable and accessible. Navigating the website difficult for somethings.
The software is great, customer support is phenominal.
We appreciate how this integrates with our website, and allows customers and employees to complete bookings.
Peek PRO software is so simple and easy to use, and it makes our booking process seamless.
The ease of scheduling new activities, its seamless integration into our website and effortless booking for our customers has been a winning combo.
Requests to speak to managers are ignored. Unless you call and call there is no movement on your concerns and some customer support representatives are downright rude.
Setting it up was super easy. The level of customization from email templates to booking flow is really impressive.
Possibly fraudulent - definitely misrepresenting their service and product.
I like the all-inclusive feel of the check-out. I like the ability to customize emails, have waivers signed in the program itself and all the customer information tracked by booking.
Does not have all the functionality I need. What I really disliked most about this company is the accounting department.
The best part is this software is designed for the user, cheap and can be used in Costa Rica. This tool will be of great help for waivers, payment hold and organizing offline bookings.
Absolutely terrible customer support. Takes 3 days plus to reach anyone.
We've had great experiences with the customer support team. They solve problems quickly, they understand our needs, and are pro-active in helping us look ahead to the next steps.
Their customer support team is awesome, and always help us out in a timely manner. We truly couldn’t be in business without Peek PRO.
Works perfect for what I use and I would recommend for someone using it for scheduling people remotely.
I still am learning but it is way better than the square appointments app that I was using. It was worth the cost for me.
Overall I am very happy with peak pro and would highly recommend.
The greatest help is the staff at the help desk.
Customer service good; knowledgeable and accessible. Navigating the website difficult for somethings.
The software is great, customer support is phenominal.
We appreciate how this integrates with our website, and allows customers and employees to complete bookings.
Peek PRO software is so simple and easy to use, and it makes our booking process seamless.
The ease of scheduling new activities, its seamless integration into our website and effortless booking for our customers has been a winning combo.
Requests to speak to managers are ignored. Unless you call and call there is no movement on your concerns and some customer support representatives are downright rude.
Setting it up was super easy. The level of customization from email templates to booking flow is really impressive.
Possibly fraudulent - definitely misrepresenting their service and product.
I like the all-inclusive feel of the check-out. I like the ability to customize emails, have waivers signed in the program itself and all the customer information tracked by booking.
Does not have all the functionality I need. What I really disliked most about this company is the accounting department.
The best part is this software is designed for the user, cheap and can be used in Costa Rica. This tool will be of great help for waivers, payment hold and organizing offline bookings.
Absolutely terrible customer support. Takes 3 days plus to reach anyone.
We've had great experiences with the customer support team. They solve problems quickly, they understand our needs, and are pro-active in helping us look ahead to the next steps.
Their customer support team is awesome, and always help us out in a timely manner. We truly couldn’t be in business without Peek PRO.
Works perfect for what I use and I would recommend for someone using it for scheduling people remotely.
I still am learning but it is way better than the square appointments app that I was using. It was worth the cost for me.
Overall I am very happy with peak pro and would highly recommend.
The greatest help is the staff at the help desk.
Customer service good; knowledgeable and accessible. Navigating the website difficult for somethings.
The software is great, customer support is phenominal.
We appreciate how this integrates with our website, and allows customers and employees to complete bookings.
Peek PRO software is so simple and easy to use, and it makes our booking process seamless.
EngageBay CRM logo
4.7
666

Integrated sales & marketing software for growing teams

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.5
    Features
    4.6
    Customer support
    4.8
Pros and Cons from EngageBay CRM users   
avatar
avatar
avatar
+15
Easy to use email marketing platform. The best part is you have all the powerful tools like landing pages, autoresponders, email broadcast, sequences even in the free.
Some missing features such as missing Google Meet, and location in calendar event.
Got the hang of EngageBay in a matter of hours due to its ease of use and excellent customer support. Any question is answered in a matter of seconds.
Webinar features, landing pages does not support reusable headers and footers, no option to build own templates. Missing Social Software Analytics.
I love page builder of Engagebay. It loads super fast and in stable performance based on AWS + CDN Cloudfront.
Landing page templates are very limited at the moment.
We searched for ages for software that could combine a sophisticated CRM/contact management system alongside email and newsletters - this is the best on the market.
Since I started using it recently so not very sure about dislikes. So far, I am enjoying it.
We love the ease of use and managing of the Contacts. We were able to integrate our website forms and Zapier to perform the automation needed for our Sales staff.
EngageBay is a great tool for marketing automation for small companies (finally!) and for a reasonable price. You can customize all views and see the data you want to.
Their product is easy to use and their chat support is great.
The all-in-one feature is the best for me. Having all client information and tracking results from marketing in the same place really is beneficial.
The software is great and very much extendable with API and other customization.
Nice for someone starting up. The free plan even comes with helpdesk and live chat.
I did EXTENSIVE research before picking Engagebay and they havent disappointed me. This is a tool for what I need but also that can grow with me.
The support was incredible, help us a lot to setup the different automatisation.
You can also create a custom domain for landing pages built in EngageBay - it's very important to build credibility, cause people don't want to click on unknown links.
It is easyish to use, still lacks loads of features and the way of working is sometimes frustrating compared to something like Hubspot, but that is where the huge price difference comes in.
Easy to use email marketing platform. The best part is you have all the powerful tools like landing pages, autoresponders, email broadcast, sequences even in the free.
Some missing features such as missing Google Meet, and location in calendar event.
Got the hang of EngageBay in a matter of hours due to its ease of use and excellent customer support. Any question is answered in a matter of seconds.
Webinar features, landing pages does not support reusable headers and footers, no option to build own templates. Missing Social Software Analytics.
I love page builder of Engagebay. It loads super fast and in stable performance based on AWS + CDN Cloudfront.
Landing page templates are very limited at the moment.
We searched for ages for software that could combine a sophisticated CRM/contact management system alongside email and newsletters - this is the best on the market.
Since I started using it recently so not very sure about dislikes. So far, I am enjoying it.
We love the ease of use and managing of the Contacts. We were able to integrate our website forms and Zapier to perform the automation needed for our Sales staff.
EngageBay is a great tool for marketing automation for small companies (finally!) and for a reasonable price. You can customize all views and see the data you want to.
Their product is easy to use and their chat support is great.
The all-in-one feature is the best for me. Having all client information and tracking results from marketing in the same place really is beneficial.
The software is great and very much extendable with API and other customization.
Nice for someone starting up. The free plan even comes with helpdesk and live chat.
I did EXTENSIVE research before picking Engagebay and they havent disappointed me. This is a tool for what I need but also that can grow with me.
The support was incredible, help us a lot to setup the different automatisation.
You can also create a custom domain for landing pages built in EngageBay - it's very important to build credibility, cause people don't want to click on unknown links.
It is easyish to use, still lacks loads of features and the way of working is sometimes frustrating compared to something like Hubspot, but that is where the huge price difference comes in.
Easy to use email marketing platform. The best part is you have all the powerful tools like landing pages, autoresponders, email broadcast, sequences even in the free.
Some missing features such as missing Google Meet, and location in calendar event.
Got the hang of EngageBay in a matter of hours due to its ease of use and excellent customer support. Any question is answered in a matter of seconds.
Webinar features, landing pages does not support reusable headers and footers, no option to build own templates. Missing Social Software Analytics.
I love page builder of Engagebay. It loads super fast and in stable performance based on AWS + CDN Cloudfront.
Landing page templates are very limited at the moment.
We searched for ages for software that could combine a sophisticated CRM/contact management system alongside email and newsletters - this is the best on the market.
Since I started using it recently so not very sure about dislikes. So far, I am enjoying it.
We love the ease of use and managing of the Contacts. We were able to integrate our website forms and Zapier to perform the automation needed for our Sales staff.
EngageBay is a great tool for marketing automation for small companies (finally!) and for a reasonable price. You can customize all views and see the data you want to.
Their product is easy to use and their chat support is great.
The all-in-one feature is the best for me. Having all client information and tracking results from marketing in the same place really is beneficial.
The software is great and very much extendable with API and other customization.
Nice for someone starting up. The free plan even comes with helpdesk and live chat.
I did EXTENSIVE research before picking Engagebay and they havent disappointed me. This is a tool for what I need but also that can grow with me.
The support was incredible, help us a lot to setup the different automatisation.
You can also create a custom domain for landing pages built in EngageBay - it's very important to build credibility, cause people don't want to click on unknown links.
It is easyish to use, still lacks loads of features and the way of working is sometimes frustrating compared to something like Hubspot, but that is where the huge price difference comes in.
Sisense logo
4.5
379

BI & dashboard software for multiple, large data sets

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.5
    Features
    4.3
    Customer support
    4.6
Pros and Cons from Sisense users   
avatar
avatar
+15
Ultimately, we are really pleased with our decision. What Sisense offers with the eCube concept is a perfect way to promote creative use of the data but still control sensitive information.
Sometimes dashboards load low when using a Virtual Machine. Unsure if this is a Us problem or a Sisense problem.
Community and company are extremely responsive regarding additional features and support. Speed of the application and the usefulness of the analytics are fantastic.
This has been proven to be an issue in instances that return an error, which in effect can turn out to waste quite a bit of time.
The comprehensive training materials their support team offers was great and is a continued asset when there is something that I do not understand. The tool itself is powerful and intuitive.
Sometimes correcting our data errors can be tricky.
Clear pricing model, quick and easy to setup, great onboarding process, incredible performance, very intuitive user experience, a great support team and user community.
Even on elite-level hardware, there can be some odd latency issues depending on how your data models are structured. There are some technical challenges to the pure Javascript embed model.
They continue to build more connectors to make seamless integrations even easier and expand the platform's capabilities to increase it's flexibility and ease-of-use.
Sisense is a fantastic tool that rivals just about any other name in the game.
Sisense's customer success team is great and will make sure you quickly see the value of their product through a customized onboarding process.
It easy to use, both on the data modelling and dashboard design aspects. It makes it the perfect tool to quickly set up added value dashboards and begin your shift towards understanding your data.
Great dashboarding tool, very easy and quick to implement.
Clean UI that integrates well in our product (whitelabel). Powerful whitelabel features.
Overall a good experience. We are in the phase of introducing Sisense company-wide.
Thanks to Sisense, we offer a complete libary of dashboards and even allow clients to create their own dashboards.
The flexibility and ease of use for the end user. Moreover the data manipulation capabilities that procides the Dashboard Designers.
In most companies, it is typical do a month-over-month revenue comparison (or just period vs. another period). Sisense makes it very easy to visualize that.
Ultimately, we are really pleased with our decision. What Sisense offers with the eCube concept is a perfect way to promote creative use of the data but still control sensitive information.
Sometimes dashboards load low when using a Virtual Machine. Unsure if this is a Us problem or a Sisense problem.
Community and company are extremely responsive regarding additional features and support. Speed of the application and the usefulness of the analytics are fantastic.
This has been proven to be an issue in instances that return an error, which in effect can turn out to waste quite a bit of time.
The comprehensive training materials their support team offers was great and is a continued asset when there is something that I do not understand. The tool itself is powerful and intuitive.
Sometimes correcting our data errors can be tricky.
Clear pricing model, quick and easy to setup, great onboarding process, incredible performance, very intuitive user experience, a great support team and user community.
Even on elite-level hardware, there can be some odd latency issues depending on how your data models are structured. There are some technical challenges to the pure Javascript embed model.
They continue to build more connectors to make seamless integrations even easier and expand the platform's capabilities to increase it's flexibility and ease-of-use.
Sisense is a fantastic tool that rivals just about any other name in the game.
Sisense's customer success team is great and will make sure you quickly see the value of their product through a customized onboarding process.
It easy to use, both on the data modelling and dashboard design aspects. It makes it the perfect tool to quickly set up added value dashboards and begin your shift towards understanding your data.
Great dashboarding tool, very easy and quick to implement.
Clean UI that integrates well in our product (whitelabel). Powerful whitelabel features.
Overall a good experience. We are in the phase of introducing Sisense company-wide.
Thanks to Sisense, we offer a complete libary of dashboards and even allow clients to create their own dashboards.
The flexibility and ease of use for the end user. Moreover the data manipulation capabilities that procides the Dashboard Designers.
In most companies, it is typical do a month-over-month revenue comparison (or just period vs. another period). Sisense makes it very easy to visualize that.
Ultimately, we are really pleased with our decision. What Sisense offers with the eCube concept is a perfect way to promote creative use of the data but still control sensitive information.
Sometimes dashboards load low when using a Virtual Machine. Unsure if this is a Us problem or a Sisense problem.
Community and company are extremely responsive regarding additional features and support. Speed of the application and the usefulness of the analytics are fantastic.
This has been proven to be an issue in instances that return an error, which in effect can turn out to waste quite a bit of time.
The comprehensive training materials their support team offers was great and is a continued asset when there is something that I do not understand. The tool itself is powerful and intuitive.
Sometimes correcting our data errors can be tricky.
Clear pricing model, quick and easy to setup, great onboarding process, incredible performance, very intuitive user experience, a great support team and user community.
Even on elite-level hardware, there can be some odd latency issues depending on how your data models are structured. There are some technical challenges to the pure Javascript embed model.
They continue to build more connectors to make seamless integrations even easier and expand the platform's capabilities to increase it's flexibility and ease-of-use.
Sisense is a fantastic tool that rivals just about any other name in the game.
Sisense's customer success team is great and will make sure you quickly see the value of their product through a customized onboarding process.
It easy to use, both on the data modelling and dashboard design aspects. It makes it the perfect tool to quickly set up added value dashboards and begin your shift towards understanding your data.
Great dashboarding tool, very easy and quick to implement.
Clean UI that integrates well in our product (whitelabel). Powerful whitelabel features.
Overall a good experience. We are in the phase of introducing Sisense company-wide.
Thanks to Sisense, we offer a complete libary of dashboards and even allow clients to create their own dashboards.
The flexibility and ease of use for the end user. Moreover the data manipulation capabilities that procides the Dashboard Designers.
In most companies, it is typical do a month-over-month revenue comparison (or just period vs. another period). Sisense makes it very easy to visualize that.
Agile CRM logo
4.1
519

Sales and marketing CRM for growing businesses

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.0
    Features
    4.1
    Customer support
    4.0
Pros and Cons from Agile CRM users   
avatar
+15
Agile provides a reliable database for all things from quality findings to ECO change implementations. Customized reports are a nice feature and searching is made easy.
I cancelled it in December of 2019. They charged me for it in January of 2020, so I called them and cancelled again.
It has powerful features and many integrations. I like the freedom to customize and the many campaign nodes make campaigns and flows very powerful.
The second strike came when our account was re-activated and AgileCRM charged us for the months that our account was locked and shutdown.
Automated campaigns are easy to set up and work well and the customer support system is effective. The experience of using agilecrm has been practical and effective, as well as being cost effective.
The tool is convoluted, a bit hard to grasp for non technical people and the customer support is some of the worst I've ever encountered.
What really impresses me, is AgileCRM's support. The support and on-boarding staff I have worked with is excellent to say the least.
There were wayyyyyy too many glitches and bugs. I had a number of bad reports in my role at a previous job using this too.
We love that Agile is easy to use and has an option to import contacts from an excel file. They makes it so easy to manage out contacts and organize our data as to who is viewing/clicking on what.
It was a good experience and the team has built a good product especially the marketing automation part is very well done.
I like the ease of integration this product has and its functionality.
Agile Crm had finished my search for a long time on Crm software the most helpful thing I get in this is their help desk features that allow you to brighten your task easily.
Great system for tracking and following up with clients through the sales, marketing and implementation phases of the customer relationship.
Good integration with google as well as linkedin. Also it is easy to use marketing automation, crm contact, follow up for deals, + telephony and sms campaigns.
Easy to navigate, best customer service and support.
The tool itself offers some great automation features.
Agile has been a breath of fresh air when I needed something free. When I upgraded to the paid version for our company, it did everything we needed from Salesforce for a quarter of the price.
The price of the software is nice, the features from a glance look really good but once you start using them is when you are in for a surprise.
Agile provides a reliable database for all things from quality findings to ECO change implementations. Customized reports are a nice feature and searching is made easy.
I cancelled it in December of 2019. They charged me for it in January of 2020, so I called them and cancelled again.
It has powerful features and many integrations. I like the freedom to customize and the many campaign nodes make campaigns and flows very powerful.
The second strike came when our account was re-activated and AgileCRM charged us for the months that our account was locked and shutdown.
Automated campaigns are easy to set up and work well and the customer support system is effective. The experience of using agilecrm has been practical and effective, as well as being cost effective.
The tool is convoluted, a bit hard to grasp for non technical people and the customer support is some of the worst I've ever encountered.
What really impresses me, is AgileCRM's support. The support and on-boarding staff I have worked with is excellent to say the least.
There were wayyyyyy too many glitches and bugs. I had a number of bad reports in my role at a previous job using this too.
We love that Agile is easy to use and has an option to import contacts from an excel file. They makes it so easy to manage out contacts and organize our data as to who is viewing/clicking on what.
It was a good experience and the team has built a good product especially the marketing automation part is very well done.
I like the ease of integration this product has and its functionality.
Agile Crm had finished my search for a long time on Crm software the most helpful thing I get in this is their help desk features that allow you to brighten your task easily.
Great system for tracking and following up with clients through the sales, marketing and implementation phases of the customer relationship.
Good integration with google as well as linkedin. Also it is easy to use marketing automation, crm contact, follow up for deals, + telephony and sms campaigns.
Easy to navigate, best customer service and support.
The tool itself offers some great automation features.
Agile has been a breath of fresh air when I needed something free. When I upgraded to the paid version for our company, it did everything we needed from Salesforce for a quarter of the price.
The price of the software is nice, the features from a glance look really good but once you start using them is when you are in for a surprise.
Agile provides a reliable database for all things from quality findings to ECO change implementations. Customized reports are a nice feature and searching is made easy.
I cancelled it in December of 2019. They charged me for it in January of 2020, so I called them and cancelled again.
It has powerful features and many integrations. I like the freedom to customize and the many campaign nodes make campaigns and flows very powerful.
The second strike came when our account was re-activated and AgileCRM charged us for the months that our account was locked and shutdown.
Automated campaigns are easy to set up and work well and the customer support system is effective. The experience of using agilecrm has been practical and effective, as well as being cost effective.
The tool is convoluted, a bit hard to grasp for non technical people and the customer support is some of the worst I've ever encountered.
What really impresses me, is AgileCRM's support. The support and on-boarding staff I have worked with is excellent to say the least.
There were wayyyyyy too many glitches and bugs. I had a number of bad reports in my role at a previous job using this too.
We love that Agile is easy to use and has an option to import contacts from an excel file. They makes it so easy to manage out contacts and organize our data as to who is viewing/clicking on what.
It was a good experience and the team has built a good product especially the marketing automation part is very well done.
I like the ease of integration this product has and its functionality.
Agile Crm had finished my search for a long time on Crm software the most helpful thing I get in this is their help desk features that allow you to brighten your task easily.
Great system for tracking and following up with clients through the sales, marketing and implementation phases of the customer relationship.
Good integration with google as well as linkedin. Also it is easy to use marketing automation, crm contact, follow up for deals, + telephony and sms campaigns.
Easy to navigate, best customer service and support.
The tool itself offers some great automation features.
Agile has been a breath of fresh air when I needed something free. When I upgraded to the paid version for our company, it did everything we needed from Salesforce for a quarter of the price.
The price of the software is nice, the features from a glance look really good but once you start using them is when you are in for a surprise.
Germain UX logo
4.8
129

APM solution for identifying the root cause of bugs & issues

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.6
    Features
    4.8
    Customer support
    4.8
Pros and Cons from Germain UX users   
avatar
avatar
avatar
+15
The website design is clean, user-friendly, with good performance and really interactive. The documentation is quite extensive and helpful and I find the Chrome extension a very nice addition.
For Java projects, lack of dependency, or plugin implementation. Also, lack of explanatory docker support.
Germain APM fulfills me all business needs. We get better quality in cheap price which is a good thing for any consumer.
Any quicker way to stop alerting if there is already a known outage.
It will help IT infrastructure both front and back to run smoothly and to prevent breakdown. Using this software is a huge advantage, it will save employee time and company profit.
Because of this reason and for the sake of getting accurate response numbers for the application before go-live, I’ll end up doing a load test with Dynatrace enabled and disabled.
What I like most in GermainAPM are the complete data sources for both hardware and software. The ability to analyze user experience and business processes is amazing.
Lack of a streamlined user interface for non-IT people.
It's a profession and opportunity to learn about the business as well as technology. Excellent concept, really love to go ahead with that system.
Overall it was nice experience working with germain APM tool and I would like to recommend it with my friend circle.
The simplistic way of adding smart filters on top of any component/feature is fabulous.
It helped my company to increase its business. Whenever we faced any issue the support team was very proactive and in no time my issues are solved, i am very happy with my purchase decision.
The UI is nice, user friendly, and developed in Reactjs, which is very nice.
I liked the whole functionality and replay feature. Integration was super easy in Drupal.
Automatically trace every step to root cause and solve the most complex problems in seconds - is a great opportunity for different engineers like DevOps, developer and qa.
Great software for monitoring with the great price and support.
A great tools to monitor the services with an easy integration.
Detailed and simple documentation for the app features. Great support team which doesn't charge anything extra.
The website design is clean, user-friendly, with good performance and really interactive. The documentation is quite extensive and helpful and I find the Chrome extension a very nice addition.
For Java projects, lack of dependency, or plugin implementation. Also, lack of explanatory docker support.
Germain APM fulfills me all business needs. We get better quality in cheap price which is a good thing for any consumer.
Any quicker way to stop alerting if there is already a known outage.
It will help IT infrastructure both front and back to run smoothly and to prevent breakdown. Using this software is a huge advantage, it will save employee time and company profit.
Because of this reason and for the sake of getting accurate response numbers for the application before go-live, I’ll end up doing a load test with Dynatrace enabled and disabled.
What I like most in GermainAPM are the complete data sources for both hardware and software. The ability to analyze user experience and business processes is amazing.
Lack of a streamlined user interface for non-IT people.
It's a profession and opportunity to learn about the business as well as technology. Excellent concept, really love to go ahead with that system.
Overall it was nice experience working with germain APM tool and I would like to recommend it with my friend circle.
The simplistic way of adding smart filters on top of any component/feature is fabulous.
It helped my company to increase its business. Whenever we faced any issue the support team was very proactive and in no time my issues are solved, i am very happy with my purchase decision.
The UI is nice, user friendly, and developed in Reactjs, which is very nice.
I liked the whole functionality and replay feature. Integration was super easy in Drupal.
Automatically trace every step to root cause and solve the most complex problems in seconds - is a great opportunity for different engineers like DevOps, developer and qa.
Great software for monitoring with the great price and support.
A great tools to monitor the services with an easy integration.
Detailed and simple documentation for the app features. Great support team which doesn't charge anything extra.
The website design is clean, user-friendly, with good performance and really interactive. The documentation is quite extensive and helpful and I find the Chrome extension a very nice addition.
For Java projects, lack of dependency, or plugin implementation. Also, lack of explanatory docker support.
Germain APM fulfills me all business needs. We get better quality in cheap price which is a good thing for any consumer.
Any quicker way to stop alerting if there is already a known outage.
It will help IT infrastructure both front and back to run smoothly and to prevent breakdown. Using this software is a huge advantage, it will save employee time and company profit.
Because of this reason and for the sake of getting accurate response numbers for the application before go-live, I’ll end up doing a load test with Dynatrace enabled and disabled.
What I like most in GermainAPM are the complete data sources for both hardware and software. The ability to analyze user experience and business processes is amazing.
Lack of a streamlined user interface for non-IT people.
It's a profession and opportunity to learn about the business as well as technology. Excellent concept, really love to go ahead with that system.
Overall it was nice experience working with germain APM tool and I would like to recommend it with my friend circle.
The simplistic way of adding smart filters on top of any component/feature is fabulous.
It helped my company to increase its business. Whenever we faced any issue the support team was very proactive and in no time my issues are solved, i am very happy with my purchase decision.
The UI is nice, user friendly, and developed in Reactjs, which is very nice.
I liked the whole functionality and replay feature. Integration was super easy in Drupal.
Automatically trace every step to root cause and solve the most complex problems in seconds - is a great opportunity for different engineers like DevOps, developer and qa.
Great software for monitoring with the great price and support.
A great tools to monitor the services with an easy integration.
Detailed and simple documentation for the app features. Great support team which doesn't charge anything extra.
Domo logo
4.3
290

Domo puts data to work for everyone

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.9
    Ease of use
    4.1
    Features
    4.2
    Customer support
    4.0
Pros and Cons from Domo users   
avatar
avatar
avatar
+15
It seems like the functionality and data representation is limitless. The visualizations are great and clients love to see their data this way.
Compute resources are not brokered well and during high traffic times we can have dataflows run for up to 2 hours. My worst experience with domo was with their customer service/integration team.
I like the Run Dataflow feature that was just added, it's been a huge lifesaver. It used to take so much time managing all the steps one by one, but now it's so much straightforward.
I don't consider this a terrible con, but for those users who do not already do things in the cloud, this could be a con.
The ETL is pretty simple to learn. Implementation consultant (that's NOT DOMO) is pretty responsive, if you get a good company.
So I wouldn’t classify this as a con, but if there is one thing that frustrates me, that’s it.
There is a good collection of training materials online. They also have a good community for support online.
It's pricey, but worth it. The biggest thing was the last update they had screwed up some of my reports, and we're still trying to figure out what happened.
Dome is simple, elegant, and has a huge amount of tools, so it is certainly a good acquisition.
There are hiccups and occasionally error on the system, but they are becoming less and less.
Very pleasant experience so far and love learning new ways to integrate our data and build dashboards.
I like that DOMO has the ability to take a report and easily change and adjust the report to what you specifically want to view.
Very good experience that brings a lot of value to the users. Users can be anyone from CEO and SLT teams to managers and production floor and Quality control.
Domo is very good tool for compiling and presenting data.
All of the information it gives me makes me able to focus on the things that are most important so I can bring in more revenue.
Domo is easy to use, and as a user experience the information provided is accurate; The interface is easy to understand since the first time and the data is uncomplicated to read.
I like all the Domo connectors, being able to pull in data from multiple disparate sources and combining them into one repository has made my job so much easier.
It's pretty intuitive, and there is plenty of resources available (Domo University + Customer Service) for the parts that aren't as intuitive.
It seems like the functionality and data representation is limitless. The visualizations are great and clients love to see their data this way.
Compute resources are not brokered well and during high traffic times we can have dataflows run for up to 2 hours. My worst experience with domo was with their customer service/integration team.
I like the Run Dataflow feature that was just added, it's been a huge lifesaver. It used to take so much time managing all the steps one by one, but now it's so much straightforward.
I don't consider this a terrible con, but for those users who do not already do things in the cloud, this could be a con.
The ETL is pretty simple to learn. Implementation consultant (that's NOT DOMO) is pretty responsive, if you get a good company.
So I wouldn’t classify this as a con, but if there is one thing that frustrates me, that’s it.
There is a good collection of training materials online. They also have a good community for support online.
It's pricey, but worth it. The biggest thing was the last update they had screwed up some of my reports, and we're still trying to figure out what happened.
Dome is simple, elegant, and has a huge amount of tools, so it is certainly a good acquisition.
There are hiccups and occasionally error on the system, but they are becoming less and less.
Very pleasant experience so far and love learning new ways to integrate our data and build dashboards.
I like that DOMO has the ability to take a report and easily change and adjust the report to what you specifically want to view.
Very good experience that brings a lot of value to the users. Users can be anyone from CEO and SLT teams to managers and production floor and Quality control.
Domo is very good tool for compiling and presenting data.
All of the information it gives me makes me able to focus on the things that are most important so I can bring in more revenue.
Domo is easy to use, and as a user experience the information provided is accurate; The interface is easy to understand since the first time and the data is uncomplicated to read.
I like all the Domo connectors, being able to pull in data from multiple disparate sources and combining them into one repository has made my job so much easier.
It's pretty intuitive, and there is plenty of resources available (Domo University + Customer Service) for the parts that aren't as intuitive.
It seems like the functionality and data representation is limitless. The visualizations are great and clients love to see their data this way.
Compute resources are not brokered well and during high traffic times we can have dataflows run for up to 2 hours. My worst experience with domo was with their customer service/integration team.
I like the Run Dataflow feature that was just added, it's been a huge lifesaver. It used to take so much time managing all the steps one by one, but now it's so much straightforward.
I don't consider this a terrible con, but for those users who do not already do things in the cloud, this could be a con.
The ETL is pretty simple to learn. Implementation consultant (that's NOT DOMO) is pretty responsive, if you get a good company.
So I wouldn’t classify this as a con, but if there is one thing that frustrates me, that’s it.
There is a good collection of training materials online. They also have a good community for support online.
It's pricey, but worth it. The biggest thing was the last update they had screwed up some of my reports, and we're still trying to figure out what happened.
Dome is simple, elegant, and has a huge amount of tools, so it is certainly a good acquisition.
There are hiccups and occasionally error on the system, but they are becoming less and less.
Very pleasant experience so far and love learning new ways to integrate our data and build dashboards.
I like that DOMO has the ability to take a report and easily change and adjust the report to what you specifically want to view.
Very good experience that brings a lot of value to the users. Users can be anyone from CEO and SLT teams to managers and production floor and Quality control.
Domo is very good tool for compiling and presenting data.
All of the information it gives me makes me able to focus on the things that are most important so I can bring in more revenue.
Domo is easy to use, and as a user experience the information provided is accurate; The interface is easy to understand since the first time and the data is uncomplicated to read.
I like all the Domo connectors, being able to pull in data from multiple disparate sources and combining them into one repository has made my job so much easier.
It's pretty intuitive, and there is plenty of resources available (Domo University + Customer Service) for the parts that aren't as intuitive.
New Relic logo
4.5
174

Performance testing and monitoring

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    4.2
    Features
    4.5
    Customer support
    4.2
Pros and Cons from New Relic users   
avatar
avatar
avatar
+15
Dashboarding perfromance report capability is also good, helps us to keep on top of our applications perfromance.
Lack of default dashboard/UI to see the overall status for a group of apps/ team. No feature to turn off a alert policy from the UI, we have to start and stop individual alerts.
Very feature rich and appreciate the ability to write custom queries against collected instrumentation data. Integration with other tools.
Upon cancellation I was charged three months fee because the product had "auto renewed" for a third year. My sales rep had told me it was a one year contract, no mention of anything auto renewing.
We've been pleased with the platform and the help we received on implementation.
I've used New Relic for 6+ years across 3 different companies including my own. Overall they seem to be going downhill each year, sadly along with many tech companies now.
Overall very useful monitoring tool that helps to track, identify and resolve the issues with site performance.
Just a reshuffling, often with added work required from me for no benefit, plus features that no longer work. Even lowest tier email support apparently requires paying more than $2000 per year.
Ease of use is the best feature about this tool, you can get started with very minimal training.
It's a great visualization tool, which gives real insights on the application data and helps my company to take the decisions accordingly.
Very good application performance option. Alerts and notification services, like emails for daily monitoring.
We were excited to give it another try, and were happily surprised by the improvements, both in terms of pricing transparency and UI/UX (only if you use the "new" design though).
Another feature that we love is the integration with Jira which enabled auto-creating of tickets on violation of certain thresholds. Overall, this is used by developer community on daily basis.
I really like that New Relic has an online academy that teaches it’s users how to navigate and become a certified performance pro.
New Relic helps me find the endpoints and backend APIs that are experiencing errors or not performing well. The data collected from New Relic helps the developers tune slow performing requests.
I would rate my experience with New Relic as very good. It's easy to setup and use with the exception of a little learning curve about all the corners where information is stored.
UI/UX and Pricing models have improved but deployment is a nightmare.
It is a well known software so everyone have heard about it and probably use it. And also there are a lot of tutorials from the website or from community.
Dashboarding perfromance report capability is also good, helps us to keep on top of our applications perfromance.
Lack of default dashboard/UI to see the overall status for a group of apps/ team. No feature to turn off a alert policy from the UI, we have to start and stop individual alerts.
Very feature rich and appreciate the ability to write custom queries against collected instrumentation data. Integration with other tools.
Upon cancellation I was charged three months fee because the product had "auto renewed" for a third year. My sales rep had told me it was a one year contract, no mention of anything auto renewing.
We've been pleased with the platform and the help we received on implementation.
I've used New Relic for 6+ years across 3 different companies including my own. Overall they seem to be going downhill each year, sadly along with many tech companies now.
Overall very useful monitoring tool that helps to track, identify and resolve the issues with site performance.
Just a reshuffling, often with added work required from me for no benefit, plus features that no longer work. Even lowest tier email support apparently requires paying more than $2000 per year.
Ease of use is the best feature about this tool, you can get started with very minimal training.
It's a great visualization tool, which gives real insights on the application data and helps my company to take the decisions accordingly.
Very good application performance option. Alerts and notification services, like emails for daily monitoring.
We were excited to give it another try, and were happily surprised by the improvements, both in terms of pricing transparency and UI/UX (only if you use the "new" design though).
Another feature that we love is the integration with Jira which enabled auto-creating of tickets on violation of certain thresholds. Overall, this is used by developer community on daily basis.
I really like that New Relic has an online academy that teaches it’s users how to navigate and become a certified performance pro.
New Relic helps me find the endpoints and backend APIs that are experiencing errors or not performing well. The data collected from New Relic helps the developers tune slow performing requests.
I would rate my experience with New Relic as very good. It's easy to setup and use with the exception of a little learning curve about all the corners where information is stored.
UI/UX and Pricing models have improved but deployment is a nightmare.
It is a well known software so everyone have heard about it and probably use it. And also there are a lot of tutorials from the website or from community.
Dashboarding perfromance report capability is also good, helps us to keep on top of our applications perfromance.
Lack of default dashboard/UI to see the overall status for a group of apps/ team. No feature to turn off a alert policy from the UI, we have to start and stop individual alerts.
Very feature rich and appreciate the ability to write custom queries against collected instrumentation data. Integration with other tools.
Upon cancellation I was charged three months fee because the product had "auto renewed" for a third year. My sales rep had told me it was a one year contract, no mention of anything auto renewing.
We've been pleased with the platform and the help we received on implementation.
I've used New Relic for 6+ years across 3 different companies including my own. Overall they seem to be going downhill each year, sadly along with many tech companies now.
Overall very useful monitoring tool that helps to track, identify and resolve the issues with site performance.
Just a reshuffling, often with added work required from me for no benefit, plus features that no longer work. Even lowest tier email support apparently requires paying more than $2000 per year.
Ease of use is the best feature about this tool, you can get started with very minimal training.
It's a great visualization tool, which gives real insights on the application data and helps my company to take the decisions accordingly.
Very good application performance option. Alerts and notification services, like emails for daily monitoring.
We were excited to give it another try, and were happily surprised by the improvements, both in terms of pricing transparency and UI/UX (only if you use the "new" design though).
Another feature that we love is the integration with Jira which enabled auto-creating of tickets on violation of certain thresholds. Overall, this is used by developer community on daily basis.
I really like that New Relic has an online academy that teaches it’s users how to navigate and become a certified performance pro.
New Relic helps me find the endpoints and backend APIs that are experiencing errors or not performing well. The data collected from New Relic helps the developers tune slow performing requests.
I would rate my experience with New Relic as very good. It's easy to setup and use with the exception of a little learning curve about all the corners where information is stored.
UI/UX and Pricing models have improved but deployment is a nightmare.
It is a well known software so everyone have heard about it and probably use it. And also there are a lot of tutorials from the website or from community.
Smartlook logo
4.7
134

Qualitative analytics for websites and mobile apps

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.5
Pros and Cons from Smartlook users   
avatar
avatar
avatar
+15
Great app to do qualitative analytics in user's natural environment helping faster product development. This enables better prioritisation decisions.
I found it very disappointing that I was only offered a credit and not a refund of the VAT that should not have been charged to a UK based business.
VERY good segmentation and ability to isolate recordings and share recordings. Easy to set up funnel tracking with custom events/URL's etc - good visualisation and linking to falloff recordings etc.
Will pay more than you get. Data will disappear any day, Application filters don't work.
Smart look is brilliant to see what your visitor is doing on your site it really helps us in improving our website and making it user freindly.
Heatmaps also does not show % clicks on map, so missing some crucial analytical data.
Seeing what costumers do on my website is like viewing my business from their point of view. It is amazing how much I can get out with this software.
The only negative - free version has limited options.
I love the simple installation to wordpress and the intuitive session recording dashboard. I really appreciate the free trial which is based off number of recordings.
I liked the simple free plan as a good way to get integrated into the platform. The dashboard is intuitive enough and the recording feature provides the data i am after.
Really good tool to use that gives good insights - does what it does well.
The customer support for free version was excellent. They helped me even in the free plan.
Its so easy to install, works great, shows exactly how someone interacts with an app, and provides easy filters to see what you need.
We trialled the free version and then moved to paid subscription, awesome bit of kit.
Smartlook has a clean UI and it's easy to set up.
Smartlook is very easy to integrate in multiple ways and Easy to use.
And last but not least, the support team at Smartlook was AMAZING. Our product uses a few layout attributes that the Smartlook recorder wasn't capturing correctly at first.
Smartlook is easy to use. I was able to quickly set up a heatmap and see results.
Great app to do qualitative analytics in user's natural environment helping faster product development. This enables better prioritisation decisions.
I found it very disappointing that I was only offered a credit and not a refund of the VAT that should not have been charged to a UK based business.
VERY good segmentation and ability to isolate recordings and share recordings. Easy to set up funnel tracking with custom events/URL's etc - good visualisation and linking to falloff recordings etc.
Will pay more than you get. Data will disappear any day, Application filters don't work.
Smart look is brilliant to see what your visitor is doing on your site it really helps us in improving our website and making it user freindly.
Heatmaps also does not show % clicks on map, so missing some crucial analytical data.
Seeing what costumers do on my website is like viewing my business from their point of view. It is amazing how much I can get out with this software.
The only negative - free version has limited options.
I love the simple installation to wordpress and the intuitive session recording dashboard. I really appreciate the free trial which is based off number of recordings.
I liked the simple free plan as a good way to get integrated into the platform. The dashboard is intuitive enough and the recording feature provides the data i am after.
Really good tool to use that gives good insights - does what it does well.
The customer support for free version was excellent. They helped me even in the free plan.
Its so easy to install, works great, shows exactly how someone interacts with an app, and provides easy filters to see what you need.
We trialled the free version and then moved to paid subscription, awesome bit of kit.
Smartlook has a clean UI and it's easy to set up.
Smartlook is very easy to integrate in multiple ways and Easy to use.
And last but not least, the support team at Smartlook was AMAZING. Our product uses a few layout attributes that the Smartlook recorder wasn't capturing correctly at first.
Smartlook is easy to use. I was able to quickly set up a heatmap and see results.
Great app to do qualitative analytics in user's natural environment helping faster product development. This enables better prioritisation decisions.
I found it very disappointing that I was only offered a credit and not a refund of the VAT that should not have been charged to a UK based business.
VERY good segmentation and ability to isolate recordings and share recordings. Easy to set up funnel tracking with custom events/URL's etc - good visualisation and linking to falloff recordings etc.
Will pay more than you get. Data will disappear any day, Application filters don't work.
Smart look is brilliant to see what your visitor is doing on your site it really helps us in improving our website and making it user freindly.
Heatmaps also does not show % clicks on map, so missing some crucial analytical data.
Seeing what costumers do on my website is like viewing my business from their point of view. It is amazing how much I can get out with this software.
The only negative - free version has limited options.
I love the simple installation to wordpress and the intuitive session recording dashboard. I really appreciate the free trial which is based off number of recordings.
I liked the simple free plan as a good way to get integrated into the platform. The dashboard is intuitive enough and the recording feature provides the data i am after.
Really good tool to use that gives good insights - does what it does well.
The customer support for free version was excellent. They helped me even in the free plan.
Its so easy to install, works great, shows exactly how someone interacts with an app, and provides easy filters to see what you need.
We trialled the free version and then moved to paid subscription, awesome bit of kit.
Smartlook has a clean UI and it's easy to set up.
Smartlook is very easy to integrate in multiple ways and Easy to use.
And last but not least, the support team at Smartlook was AMAZING. Our product uses a few layout attributes that the Smartlook recorder wasn't capturing correctly at first.
Smartlook is easy to use. I was able to quickly set up a heatmap and see results.
ClicData logo
4.6
143

Data and Business Intelligence platform

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.3
    Features
    4.3
    Customer support
    4.7
Pros and Cons from ClicData users   
avatar
+15
The team there have been fantastic in helping us get set up with various dashboards and we’re now in a position we have a good chunk of all of our reporting coming through ClicData.
Knowledge Base is limited and vague with a lot of situations. Queries are limited, which limits dashboard capability.
Rep is brilliant, she has an uncanny ability of 'seeing' your data, and what you are looking to accomplish, and creating the most efficient and usable means of getting it.
This is a reasonable request, as I should not have to pay for a subscription that I no longer have access to.
But what's outstanding about ClicData is that you can produce perfect interactive dashboards, and at a price that will get quick approval from your accounting department.
Can't say I have anything in particular I have complaints about.
Both the product, which keeps growing, and the technical support are great to work with. I love the product and will continue to use it.
Since 3 years only one time we had a problem, because of update from Clicdata that cause some function not work properly.
Using ClicData has been a fantastic experience, the dashboards have been easy to create with great technical support if needed.
I also had the opportunity to leverage their consulting services in helping us to build our own internal capability and found the staff to be highly skilled and responsive.
Add to this a great low price and a good set of widgets to build your dashboards, and you can build almost any dashboard.
Reporting was fantastic - I could take data and visually represent it in a matter of minutes. Easy to use and can be simply automated.
I work with Clicdata on setting up and updating a complex dashboard. I really appreciate the fact that help is available through chat, and I can also set up a call to go over any issues very quickly.
The integrations with other software and web pages made it really easy to keep the dashboard updated and the amount of customisable options is a great feature.
Extensive API integrations, easy to use editor to create stunning dashboards. Lots of data manipulation options.
You can literally customize anything and create dashboards of any kind for any objective.
We recommend ClicData to all our clients who want to build quick dashboard solutions.
We employed a custom software shop to develop some excel dashboards for us around some pretty complicated data. It took months to do and many thousands of dollars.
The team there have been fantastic in helping us get set up with various dashboards and we’re now in a position we have a good chunk of all of our reporting coming through ClicData.
Knowledge Base is limited and vague with a lot of situations. Queries are limited, which limits dashboard capability.
Rep is brilliant, she has an uncanny ability of 'seeing' your data, and what you are looking to accomplish, and creating the most efficient and usable means of getting it.
This is a reasonable request, as I should not have to pay for a subscription that I no longer have access to.
But what's outstanding about ClicData is that you can produce perfect interactive dashboards, and at a price that will get quick approval from your accounting department.
Can't say I have anything in particular I have complaints about.
Both the product, which keeps growing, and the technical support are great to work with. I love the product and will continue to use it.
Since 3 years only one time we had a problem, because of update from Clicdata that cause some function not work properly.
Using ClicData has been a fantastic experience, the dashboards have been easy to create with great technical support if needed.
I also had the opportunity to leverage their consulting services in helping us to build our own internal capability and found the staff to be highly skilled and responsive.
Add to this a great low price and a good set of widgets to build your dashboards, and you can build almost any dashboard.
Reporting was fantastic - I could take data and visually represent it in a matter of minutes. Easy to use and can be simply automated.
I work with Clicdata on setting up and updating a complex dashboard. I really appreciate the fact that help is available through chat, and I can also set up a call to go over any issues very quickly.
The integrations with other software and web pages made it really easy to keep the dashboard updated and the amount of customisable options is a great feature.
Extensive API integrations, easy to use editor to create stunning dashboards. Lots of data manipulation options.
You can literally customize anything and create dashboards of any kind for any objective.
We recommend ClicData to all our clients who want to build quick dashboard solutions.
We employed a custom software shop to develop some excel dashboards for us around some pretty complicated data. It took months to do and many thousands of dollars.
The team there have been fantastic in helping us get set up with various dashboards and we’re now in a position we have a good chunk of all of our reporting coming through ClicData.
Knowledge Base is limited and vague with a lot of situations. Queries are limited, which limits dashboard capability.
Rep is brilliant, she has an uncanny ability of 'seeing' your data, and what you are looking to accomplish, and creating the most efficient and usable means of getting it.
This is a reasonable request, as I should not have to pay for a subscription that I no longer have access to.
But what's outstanding about ClicData is that you can produce perfect interactive dashboards, and at a price that will get quick approval from your accounting department.
Can't say I have anything in particular I have complaints about.
Both the product, which keeps growing, and the technical support are great to work with. I love the product and will continue to use it.
Since 3 years only one time we had a problem, because of update from Clicdata that cause some function not work properly.
Using ClicData has been a fantastic experience, the dashboards have been easy to create with great technical support if needed.
I also had the opportunity to leverage their consulting services in helping us to build our own internal capability and found the staff to be highly skilled and responsive.
Add to this a great low price and a good set of widgets to build your dashboards, and you can build almost any dashboard.
Reporting was fantastic - I could take data and visually represent it in a matter of minutes. Easy to use and can be simply automated.
I work with Clicdata on setting up and updating a complex dashboard. I really appreciate the fact that help is available through chat, and I can also set up a call to go over any issues very quickly.
The integrations with other software and web pages made it really easy to keep the dashboard updated and the amount of customisable options is a great feature.
Extensive API integrations, easy to use editor to create stunning dashboards. Lots of data manipulation options.
You can literally customize anything and create dashboards of any kind for any objective.
We recommend ClicData to all our clients who want to build quick dashboard solutions.
We employed a custom software shop to develop some excel dashboards for us around some pretty complicated data. It took months to do and many thousands of dollars.
SAP Customer Experience logo
4.2
240

Enterprise CRM software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    3.8
    Features
    4.2
    Customer support
    4.1
Pros and Cons from SAP Customer Experience users   
avatar
avatar
avatar
+15
SAP also has a great community of developers and professionals who help to share ideas and answer questions when it comes to configuring and customizing their solutions.
The software is quite complex, because of this, some problems with the client arises, much more due to misinformation of the user than the tool itself.
It has been great experience with SAP CRM. It's a cost effective and easy to use with high quality.
UI is awful, too much of it does not make sense how you get from one section to another. Been using it for years and I still have a hard time navigating.
This tool is great for organizing and storing data. We use it to store all of our clients information and data, and it works very effectively.
Code-based transactions slow the system down at times, and the interfaces to sap-powered systems are also bad.
It is so easy to use, and has so many options, the interaction with the clients are everything and this software its perfect for that.
Limited functionality, especially considering the cost per license. Quite closed system, difficult to integrate with third-party systems.
The WebUI is an especially great feature. SAP really helps in the way of tracking such as, tracking questions and concerns from customers and tracking customers orders.
Subtle differences between CRM and other SAP products can result in a user running into minor problems when doing uploads into the system. Each is unique yet seems so similar.
The CMMS application is good for parts tracking and that is about all.
This makes the learning curve easy but can create some frustration.
For customer who want to deploy SAP CRM solution faster, SAP provides them with Rapid Deployment Solution which reduces the implementation time and cost drastically.
Our organization has benefited from SAP technology, our processes have boosted and streamlined for an increase in productivity.
SAP has enabled us an overall data and easy use with this program. I am able to find the CRM info for potential sales region and understand to analyze better.
The integration of activities and their implications in real time with the areas through the ERP. Speed as you can adapt, improve and learn on the go.
SAP Customer Experience provides a comprehensive suite of solutions that can help businesses manage all aspects of the customer journey, from marketing and sales to customer service and support.
The selection criteria for these two agencies have been most respected for many years. The business tooling is very extensive and business users find the merchandising tools quite intuitive.
SAP also has a great community of developers and professionals who help to share ideas and answer questions when it comes to configuring and customizing their solutions.
The software is quite complex, because of this, some problems with the client arises, much more due to misinformation of the user than the tool itself.
It has been great experience with SAP CRM. It's a cost effective and easy to use with high quality.
UI is awful, too much of it does not make sense how you get from one section to another. Been using it for years and I still have a hard time navigating.
This tool is great for organizing and storing data. We use it to store all of our clients information and data, and it works very effectively.
Code-based transactions slow the system down at times, and the interfaces to sap-powered systems are also bad.
It is so easy to use, and has so many options, the interaction with the clients are everything and this software its perfect for that.
Limited functionality, especially considering the cost per license. Quite closed system, difficult to integrate with third-party systems.
The WebUI is an especially great feature. SAP really helps in the way of tracking such as, tracking questions and concerns from customers and tracking customers orders.
Subtle differences between CRM and other SAP products can result in a user running into minor problems when doing uploads into the system. Each is unique yet seems so similar.
The CMMS application is good for parts tracking and that is about all.
This makes the learning curve easy but can create some frustration.
For customer who want to deploy SAP CRM solution faster, SAP provides them with Rapid Deployment Solution which reduces the implementation time and cost drastically.
Our organization has benefited from SAP technology, our processes have boosted and streamlined for an increase in productivity.
SAP has enabled us an overall data and easy use with this program. I am able to find the CRM info for potential sales region and understand to analyze better.
The integration of activities and their implications in real time with the areas through the ERP. Speed as you can adapt, improve and learn on the go.
SAP Customer Experience provides a comprehensive suite of solutions that can help businesses manage all aspects of the customer journey, from marketing and sales to customer service and support.
The selection criteria for these two agencies have been most respected for many years. The business tooling is very extensive and business users find the merchandising tools quite intuitive.
SAP also has a great community of developers and professionals who help to share ideas and answer questions when it comes to configuring and customizing their solutions.
The software is quite complex, because of this, some problems with the client arises, much more due to misinformation of the user than the tool itself.
It has been great experience with SAP CRM. It's a cost effective and easy to use with high quality.
UI is awful, too much of it does not make sense how you get from one section to another. Been using it for years and I still have a hard time navigating.
This tool is great for organizing and storing data. We use it to store all of our clients information and data, and it works very effectively.
Code-based transactions slow the system down at times, and the interfaces to sap-powered systems are also bad.
It is so easy to use, and has so many options, the interaction with the clients are everything and this software its perfect for that.
Limited functionality, especially considering the cost per license. Quite closed system, difficult to integrate with third-party systems.
The WebUI is an especially great feature. SAP really helps in the way of tracking such as, tracking questions and concerns from customers and tracking customers orders.
Subtle differences between CRM and other SAP products can result in a user running into minor problems when doing uploads into the system. Each is unique yet seems so similar.
The CMMS application is good for parts tracking and that is about all.
This makes the learning curve easy but can create some frustration.
For customer who want to deploy SAP CRM solution faster, SAP provides them with Rapid Deployment Solution which reduces the implementation time and cost drastically.
Our organization has benefited from SAP technology, our processes have boosted and streamlined for an increase in productivity.
SAP has enabled us an overall data and easy use with this program. I am able to find the CRM info for potential sales region and understand to analyze better.
The integration of activities and their implications in real time with the areas through the ERP. Speed as you can adapt, improve and learn on the go.
SAP Customer Experience provides a comprehensive suite of solutions that can help businesses manage all aspects of the customer journey, from marketing and sales to customer service and support.
The selection criteria for these two agencies have been most respected for many years. The business tooling is very extensive and business users find the merchandising tools quite intuitive.
Mouseflow logo
4.7
115

Heatmaps, Session Replay, Funnels, Form analytics and more

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.6
Pros and Cons from Mouseflow users   
avatar
avatar
avatar
+15
I liked the simplicity of the reporting you get with Mouseflow. It was super easy to instal into our WordPress site and so far has been great to use, highly recommend.
Mouseflow: You're Missing Out If You're Not Using It.
The data I receive from Mouseflow is absolutely invaluable. It's like having cameras set up in my shop to see exactly what my customers are doing and how I can help them better.
Also kind of a bummer that with the iframe recording, you pay for 2x the recordings. Recording is what is outside the iframe, 1 recording is the actual iframe.).
It's a great product and their support team have been a brilliant help too.
Hard to search for the right recording in the user interface.
It is literally one of the best asset that you have for your digital marketing!).
Only a fool can go without MouseFlow, is a must for any web business.
It's been a great tool to support our web development and product enhancements. It also allows to provide great customer service and troubleshoot issues for our clients.
The recording and Heatmap tool are great to get information important to know more about the site and experience of the customer.
We are very happy with the tool and couldn't recommend it more.
Super easy to use and install. Great deal for the money.
We use Mouseflow daily and find it good value for money and offer most of the features we would like.
I like the way how mouseflow handles a ton of recordings. I like the user experience.
So far Mousflow has been great for us in reporting our new website design usage heat maps and visit videos. It has been easy to use off the bat.
Integration was easy and online training videos really help you sort through all the data that Mouseflow collects.
Easy to use and helps to understand the UX process.
Integration and use of the product are very easy. The results are a valued resource.
I liked the simplicity of the reporting you get with Mouseflow. It was super easy to instal into our WordPress site and so far has been great to use, highly recommend.
Mouseflow: You're Missing Out If You're Not Using It.
The data I receive from Mouseflow is absolutely invaluable. It's like having cameras set up in my shop to see exactly what my customers are doing and how I can help them better.
Also kind of a bummer that with the iframe recording, you pay for 2x the recordings. Recording is what is outside the iframe, 1 recording is the actual iframe.).
It's a great product and their support team have been a brilliant help too.
Hard to search for the right recording in the user interface.
It is literally one of the best asset that you have for your digital marketing!).
Only a fool can go without MouseFlow, is a must for any web business.
It's been a great tool to support our web development and product enhancements. It also allows to provide great customer service and troubleshoot issues for our clients.
The recording and Heatmap tool are great to get information important to know more about the site and experience of the customer.
We are very happy with the tool and couldn't recommend it more.
Super easy to use and install. Great deal for the money.
We use Mouseflow daily and find it good value for money and offer most of the features we would like.
I like the way how mouseflow handles a ton of recordings. I like the user experience.
So far Mousflow has been great for us in reporting our new website design usage heat maps and visit videos. It has been easy to use off the bat.
Integration was easy and online training videos really help you sort through all the data that Mouseflow collects.
Easy to use and helps to understand the UX process.
Integration and use of the product are very easy. The results are a valued resource.
I liked the simplicity of the reporting you get with Mouseflow. It was super easy to instal into our WordPress site and so far has been great to use, highly recommend.
Mouseflow: You're Missing Out If You're Not Using It.
The data I receive from Mouseflow is absolutely invaluable. It's like having cameras set up in my shop to see exactly what my customers are doing and how I can help them better.
Also kind of a bummer that with the iframe recording, you pay for 2x the recordings. Recording is what is outside the iframe, 1 recording is the actual iframe.).
It's a great product and their support team have been a brilliant help too.
Hard to search for the right recording in the user interface.
It is literally one of the best asset that you have for your digital marketing!).
Only a fool can go without MouseFlow, is a must for any web business.
It's been a great tool to support our web development and product enhancements. It also allows to provide great customer service and troubleshoot issues for our clients.
The recording and Heatmap tool are great to get information important to know more about the site and experience of the customer.
We are very happy with the tool and couldn't recommend it more.
Super easy to use and install. Great deal for the money.
We use Mouseflow daily and find it good value for money and offer most of the features we would like.
I like the way how mouseflow handles a ton of recordings. I like the user experience.
So far Mousflow has been great for us in reporting our new website design usage heat maps and visit videos. It has been easy to use off the bat.
Integration was easy and online training videos really help you sort through all the data that Mouseflow collects.
Easy to use and helps to understand the UX process.
Integration and use of the product are very easy. The results are a valued resource.
Oktopost logo
4.5
104

We make it measurable

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.5
    Features
    4.2
    Customer support
    4.6
Pros and Cons from Oktopost users   
avatar
avatar
avatar
+15
The ability to segment posts by campaign and the approval workflow process. The UI is nice and user friendly, it is easy to onboard new contributors.
The dashboard and Manage post icons are different and it's confusing which one to operate from as both an employee advocate and a social media manager.
Really good packaging of offerings -- scheduling, analytics, advocacy, campaign management -- all great. Good value for the money.
The only thing we could criticize is that we get too much e-mails. It would suffice to receive a maximum of 1-2 per month.
Super friendly and easy to navigate. You don't have to be a digital master to know how to use it.
Limited publisher access can make things difficult with multiple business units etc.
Oktopost is nicely designed and has excellent customer service, it's a solution worth considering for your social media manager's workflow.
Only complaint is that the messaging about profiles expiring and how to troubleshoot/fix them is a little confusing. That said - customer service called me and helped me sort it quickly.
The product is very easy to use. And the features are damn good.
I would highly recommend. Great way to gain time and set a proper social media strategy.
Good social media software - good tools and fair priced.
It is very easy to create and share content, helps with employee advocacy and tracking metrics.
Oktopost is an easy to use, user friendly, social media content marketing software. Once you learn the basic navigation, this platform is quite easy to use.
Simple to integrate various social media platforms (LinkedIn, Twitter, IG, Facebook). Nice dashboard for analytics and reporting, as well as tracking all users (advocates) activity.
Integrations - Oktopost can be connected to the most popular social media accounts (Facebook, Twitter, LinkedIn, Instagram), Bitly, and Google Analytics.
Overall good social media management, but can use some polish.
Easy to use, customer service, intuitive, saves time, schedule activity, automate daily tasks.
Generally like it but feel it might be for companies starting their journey out on social and employee advocay.
The ability to segment posts by campaign and the approval workflow process. The UI is nice and user friendly, it is easy to onboard new contributors.
The dashboard and Manage post icons are different and it's confusing which one to operate from as both an employee advocate and a social media manager.
Really good packaging of offerings -- scheduling, analytics, advocacy, campaign management -- all great. Good value for the money.
The only thing we could criticize is that we get too much e-mails. It would suffice to receive a maximum of 1-2 per month.
Super friendly and easy to navigate. You don't have to be a digital master to know how to use it.
Limited publisher access can make things difficult with multiple business units etc.
Oktopost is nicely designed and has excellent customer service, it's a solution worth considering for your social media manager's workflow.
Only complaint is that the messaging about profiles expiring and how to troubleshoot/fix them is a little confusing. That said - customer service called me and helped me sort it quickly.
The product is very easy to use. And the features are damn good.
I would highly recommend. Great way to gain time and set a proper social media strategy.
Good social media software - good tools and fair priced.
It is very easy to create and share content, helps with employee advocacy and tracking metrics.
Oktopost is an easy to use, user friendly, social media content marketing software. Once you learn the basic navigation, this platform is quite easy to use.
Simple to integrate various social media platforms (LinkedIn, Twitter, IG, Facebook). Nice dashboard for analytics and reporting, as well as tracking all users (advocates) activity.
Integrations - Oktopost can be connected to the most popular social media accounts (Facebook, Twitter, LinkedIn, Instagram), Bitly, and Google Analytics.
Overall good social media management, but can use some polish.
Easy to use, customer service, intuitive, saves time, schedule activity, automate daily tasks.
Generally like it but feel it might be for companies starting their journey out on social and employee advocay.
The ability to segment posts by campaign and the approval workflow process. The UI is nice and user friendly, it is easy to onboard new contributors.
The dashboard and Manage post icons are different and it's confusing which one to operate from as both an employee advocate and a social media manager.
Really good packaging of offerings -- scheduling, analytics, advocacy, campaign management -- all great. Good value for the money.
The only thing we could criticize is that we get too much e-mails. It would suffice to receive a maximum of 1-2 per month.
Super friendly and easy to navigate. You don't have to be a digital master to know how to use it.
Limited publisher access can make things difficult with multiple business units etc.
Oktopost is nicely designed and has excellent customer service, it's a solution worth considering for your social media manager's workflow.
Only complaint is that the messaging about profiles expiring and how to troubleshoot/fix them is a little confusing. That said - customer service called me and helped me sort it quickly.
The product is very easy to use. And the features are damn good.
I would highly recommend. Great way to gain time and set a proper social media strategy.
Good social media software - good tools and fair priced.
It is very easy to create and share content, helps with employee advocacy and tracking metrics.
Oktopost is an easy to use, user friendly, social media content marketing software. Once you learn the basic navigation, this platform is quite easy to use.
Simple to integrate various social media platforms (LinkedIn, Twitter, IG, Facebook). Nice dashboard for analytics and reporting, as well as tracking all users (advocates) activity.
Integrations - Oktopost can be connected to the most popular social media accounts (Facebook, Twitter, LinkedIn, Instagram), Bitly, and Google Analytics.
Overall good social media management, but can use some polish.
Easy to use, customer service, intuitive, saves time, schedule activity, automate daily tasks.
Generally like it but feel it might be for companies starting their journey out on social and employee advocay.
SAP Analytics Cloud logo
4.4
106

Web-based financial planning, BI analytics and collaboration

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.1
    Features
    4.3
    Customer support
    4.3
Pros and Cons from SAP Analytics Cloud users   
avatar
+13
Ease of use with easy change of languages and the UI is just awesome with frontal access to all the necessities.
All my accounting problems have been solved by this. Chances of Fraud have been reduced as all my work is being done on cloud.
It is easy to use with great UI. I love how easy and quick it is to access data and generate analysis with attracting graphic and charts.
When using so much product data, it can take a while to load at times which can be frustrating at times.
The tool has great features like the planning menu and the easy of use interface. It's a complete tool for Business Intelligence and analytics, with beautiful views and charts.
The updates don't always work well and we have to call and have problems fixed as an update rolls out.
The price and it updates on its own. For a smaller company, this is a great way to get a great product for a great price that'll fit your business.
Poor cartography funcionality (example drive time).
I like its friendly using functions and how it is easy to build nice and insightful visualization of business keys variables. Tracking revenue, cash, sales.
The data visualization is very simple with lot of filter functionality. Especially geo integration was awesome and good to visualize data.
I highly recommend, SAP Analytics has improved the our daily tasks especially with its automation solution.
Great integration with BPC ease of maintenance with the cloud version.
Best software in the market for Supply chain management.
SAP Analytics Cloud is one of the best BI tools.
I liked how it provides many features for the user to manage their work.
Overall a good experience. Just a bit of a learning curve just like most SAP tools.
Ease of use with easy change of languages and the UI is just awesome with frontal access to all the necessities.
All my accounting problems have been solved by this. Chances of Fraud have been reduced as all my work is being done on cloud.
It is easy to use with great UI. I love how easy and quick it is to access data and generate analysis with attracting graphic and charts.
When using so much product data, it can take a while to load at times which can be frustrating at times.
The tool has great features like the planning menu and the easy of use interface. It's a complete tool for Business Intelligence and analytics, with beautiful views and charts.
The updates don't always work well and we have to call and have problems fixed as an update rolls out.
The price and it updates on its own. For a smaller company, this is a great way to get a great product for a great price that'll fit your business.
Poor cartography funcionality (example drive time).
I like its friendly using functions and how it is easy to build nice and insightful visualization of business keys variables. Tracking revenue, cash, sales.
The data visualization is very simple with lot of filter functionality. Especially geo integration was awesome and good to visualize data.
I highly recommend, SAP Analytics has improved the our daily tasks especially with its automation solution.
Great integration with BPC ease of maintenance with the cloud version.
Best software in the market for Supply chain management.
SAP Analytics Cloud is one of the best BI tools.
I liked how it provides many features for the user to manage their work.
Overall a good experience. Just a bit of a learning curve just like most SAP tools.
Ease of use with easy change of languages and the UI is just awesome with frontal access to all the necessities.
All my accounting problems have been solved by this. Chances of Fraud have been reduced as all my work is being done on cloud.
It is easy to use with great UI. I love how easy and quick it is to access data and generate analysis with attracting graphic and charts.
When using so much product data, it can take a while to load at times which can be frustrating at times.
The tool has great features like the planning menu and the easy of use interface. It's a complete tool for Business Intelligence and analytics, with beautiful views and charts.
The updates don't always work well and we have to call and have problems fixed as an update rolls out.
The price and it updates on its own. For a smaller company, this is a great way to get a great product for a great price that'll fit your business.
Poor cartography funcionality (example drive time).
I like its friendly using functions and how it is easy to build nice and insightful visualization of business keys variables. Tracking revenue, cash, sales.
The data visualization is very simple with lot of filter functionality. Especially geo integration was awesome and good to visualize data.
I highly recommend, SAP Analytics has improved the our daily tasks especially with its automation solution.
Great integration with BPC ease of maintenance with the cloud version.
Best software in the market for Supply chain management.
SAP Analytics Cloud is one of the best BI tools.
I liked how it provides many features for the user to manage their work.
Overall a good experience. Just a bit of a learning curve just like most SAP tools.
Upnify CRM logo
4.8
62

Web-based customer relationship management (CRM) solution

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.7
    Features
    4.7
    Customer support
    4.7
Pros and Cons from Upnify CRM users   
No pros & cons found
Zoho SalesIQ logo
4.5
92

Discover the future of customer engagement

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.4
    Features
    4.3
    Customer support
    4.1
Pros and Cons from Zoho SalesIQ users   
avatar
avatar
avatar
+15
Good customer experience and good agent experience. The tool has been getting better with the availability of new features.
Our widget appears offline to customers when operators are online and not idle. Chats have come in without notification and been labeled as "missed" but over 30 minutes later.
Great positive experience with SalesIQ, I already started to recommend it to a couple of entrepreneurs.
A few of our international customers had trouble using the live chat consistently, but this might be the issue of their internet instead of Sales IQ platform.
SalesIQ is definitely one of the best live chat product you can find on the market right now. It is a powerful tool to build a great multi-channel system (especially using with Zoho CRM).
Chats sometimes come in without notification which may result in failure to respond to some chats.
Sales IQ has been great for my business. It has an intuitive interface and it is a great way for me to generate leads and acquire potential customers.
The configuration with our sites were a bit difficult, especially with wordpress.
The dashboard is simple and intuitive, making it easy to find exactly what I need. It offers great insights into customer behavior and helps me adjust my sales strategies.
It is a simple and effective way to provide live chat to users. Like the fact that we can integrate our knowledge base, which helps support agents quickly pass on relevant articles.
The option to integrate it into our website is excellent, very easy to integrate and the system provides a code to do it yourself.
They have improved a lots and many things are beta versions. Chat bot is an amazing thing, we can build on no code solution.
Customer service was exceptional. I am very pleased with the response time when I presented my issue.
We can easily create sale opportunities and forward them to the management and they can engage with the client and loop in the technical team to provide demo and close a deal.
The customer service is really good. Create a channel of communication and attention with visitors to your website that opens a wide range of business possibilities.
Never had any major problems. Best CRM out there for the price.
Huge Bang for Your Buck (Get on the Chatbot Bandwagon!).
Zoho Salesiq allows me to know who is on my site, I can identify those who return and realize if they are investigating my business or are interested in doing business.
Good customer experience and good agent experience. The tool has been getting better with the availability of new features.
Our widget appears offline to customers when operators are online and not idle. Chats have come in without notification and been labeled as "missed" but over 30 minutes later.
Great positive experience with SalesIQ, I already started to recommend it to a couple of entrepreneurs.
A few of our international customers had trouble using the live chat consistently, but this might be the issue of their internet instead of Sales IQ platform.
SalesIQ is definitely one of the best live chat product you can find on the market right now. It is a powerful tool to build a great multi-channel system (especially using with Zoho CRM).
Chats sometimes come in without notification which may result in failure to respond to some chats.
Sales IQ has been great for my business. It has an intuitive interface and it is a great way for me to generate leads and acquire potential customers.
The configuration with our sites were a bit difficult, especially with wordpress.
The dashboard is simple and intuitive, making it easy to find exactly what I need. It offers great insights into customer behavior and helps me adjust my sales strategies.
It is a simple and effective way to provide live chat to users. Like the fact that we can integrate our knowledge base, which helps support agents quickly pass on relevant articles.
The option to integrate it into our website is excellent, very easy to integrate and the system provides a code to do it yourself.
They have improved a lots and many things are beta versions. Chat bot is an amazing thing, we can build on no code solution.
Customer service was exceptional. I am very pleased with the response time when I presented my issue.
We can easily create sale opportunities and forward them to the management and they can engage with the client and loop in the technical team to provide demo and close a deal.
The customer service is really good. Create a channel of communication and attention with visitors to your website that opens a wide range of business possibilities.
Never had any major problems. Best CRM out there for the price.
Huge Bang for Your Buck (Get on the Chatbot Bandwagon!).
Zoho Salesiq allows me to know who is on my site, I can identify those who return and realize if they are investigating my business or are interested in doing business.
Good customer experience and good agent experience. The tool has been getting better with the availability of new features.
Our widget appears offline to customers when operators are online and not idle. Chats have come in without notification and been labeled as "missed" but over 30 minutes later.
Great positive experience with SalesIQ, I already started to recommend it to a couple of entrepreneurs.
A few of our international customers had trouble using the live chat consistently, but this might be the issue of their internet instead of Sales IQ platform.
SalesIQ is definitely one of the best live chat product you can find on the market right now. It is a powerful tool to build a great multi-channel system (especially using with Zoho CRM).
Chats sometimes come in without notification which may result in failure to respond to some chats.
Sales IQ has been great for my business. It has an intuitive interface and it is a great way for me to generate leads and acquire potential customers.
The configuration with our sites were a bit difficult, especially with wordpress.
The dashboard is simple and intuitive, making it easy to find exactly what I need. It offers great insights into customer behavior and helps me adjust my sales strategies.
It is a simple and effective way to provide live chat to users. Like the fact that we can integrate our knowledge base, which helps support agents quickly pass on relevant articles.
The option to integrate it into our website is excellent, very easy to integrate and the system provides a code to do it yourself.
They have improved a lots and many things are beta versions. Chat bot is an amazing thing, we can build on no code solution.
Customer service was exceptional. I am very pleased with the response time when I presented my issue.
We can easily create sale opportunities and forward them to the management and they can engage with the client and loop in the technical team to provide demo and close a deal.
The customer service is really good. Create a channel of communication and attention with visitors to your website that opens a wide range of business possibilities.
Never had any major problems. Best CRM out there for the price.
Huge Bang for Your Buck (Get on the Chatbot Bandwagon!).
Zoho Salesiq allows me to know who is on my site, I can identify those who return and realize if they are investigating my business or are interested in doing business.
TUNE logo
4.6
63

Partner marketing platform (formerly HasOffers)

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.4
    Features
    4.3
    Customer support
    4.6
Pros and Cons from TUNE users   
avatar
avatar
+15
It's easy to use and user friendly. I like the updates but most importantly I'm a big fan of the support team, they're always here to answer to my all queries.
Data size limits that reduce the date range for report generation is frustrating.
Its good experience we hope if we have a dedicated account manager to communicate with on skype.
Did not see any challenges using the software, which qualifies as a downside.
Love the interface, designed for a good user experience. On the more technical side love the availability of the API.
There's some functionality is that not as intuitive which makes it inconvenient to execute certain needs; examples below.
Excellent informatics/graphics dashboard for quick data-based decision making. This is one of a kind marketing software that allows multiple campaign management.
No publisher discovery feature (or at least that I know of).
Customer support is very helpful. I had few issues and issues were resolved very fast.
The documentation is robust and easy to make api calls to improve reporting.
I love that we can do direct deposit with our affiliates. We generate invoices to them so that they can easily access all of their invoices.
What I like the most about HasOffers is the options within the reports to see valuable information and customize them according to my needs.
Ve used HasOffers for more than 8 years and it never gives me trouble. I can find what I need and use the data quickly.
I really appreciate the overall experience with tune despite the higher end pricing.
Overall a great tool, probably a bit more expensive than some other companies but definitely worth the extra bucks.
Easy to use, Easy to analyze daily stats from partner to clients.
The tune or hasoofers is a excellent platform but the pricing is bit high seeing the current scenario.
Easy to use API really helped easily integrate TUNE with Salesfroce CRM system.
It's easy to use and user friendly. I like the updates but most importantly I'm a big fan of the support team, they're always here to answer to my all queries.
Data size limits that reduce the date range for report generation is frustrating.
Its good experience we hope if we have a dedicated account manager to communicate with on skype.
Did not see any challenges using the software, which qualifies as a downside.
Love the interface, designed for a good user experience. On the more technical side love the availability of the API.
There's some functionality is that not as intuitive which makes it inconvenient to execute certain needs; examples below.
Excellent informatics/graphics dashboard for quick data-based decision making. This is one of a kind marketing software that allows multiple campaign management.
No publisher discovery feature (or at least that I know of).
Customer support is very helpful. I had few issues and issues were resolved very fast.
The documentation is robust and easy to make api calls to improve reporting.
I love that we can do direct deposit with our affiliates. We generate invoices to them so that they can easily access all of their invoices.
What I like the most about HasOffers is the options within the reports to see valuable information and customize them according to my needs.
Ve used HasOffers for more than 8 years and it never gives me trouble. I can find what I need and use the data quickly.
I really appreciate the overall experience with tune despite the higher end pricing.
Overall a great tool, probably a bit more expensive than some other companies but definitely worth the extra bucks.
Easy to use, Easy to analyze daily stats from partner to clients.
The tune or hasoofers is a excellent platform but the pricing is bit high seeing the current scenario.
Easy to use API really helped easily integrate TUNE with Salesfroce CRM system.
It's easy to use and user friendly. I like the updates but most importantly I'm a big fan of the support team, they're always here to answer to my all queries.
Data size limits that reduce the date range for report generation is frustrating.
Its good experience we hope if we have a dedicated account manager to communicate with on skype.
Did not see any challenges using the software, which qualifies as a downside.
Love the interface, designed for a good user experience. On the more technical side love the availability of the API.
There's some functionality is that not as intuitive which makes it inconvenient to execute certain needs; examples below.
Excellent informatics/graphics dashboard for quick data-based decision making. This is one of a kind marketing software that allows multiple campaign management.
No publisher discovery feature (or at least that I know of).
Customer support is very helpful. I had few issues and issues were resolved very fast.
The documentation is robust and easy to make api calls to improve reporting.
I love that we can do direct deposit with our affiliates. We generate invoices to them so that they can easily access all of their invoices.
What I like the most about HasOffers is the options within the reports to see valuable information and customize them according to my needs.
Ve used HasOffers for more than 8 years and it never gives me trouble. I can find what I need and use the data quickly.
I really appreciate the overall experience with tune despite the higher end pricing.
Overall a great tool, probably a bit more expensive than some other companies but definitely worth the extra bucks.
Easy to use, Easy to analyze daily stats from partner to clients.
The tune or hasoofers is a excellent platform but the pricing is bit high seeing the current scenario.
Easy to use API really helped easily integrate TUNE with Salesfroce CRM system.
CleverTap logo
4.5
53

User Retention Platform for High-Growth Mobile Apps

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.3
    Features
    4.5
    Customer support
    4.4
Pros and Cons from CleverTap users   
avatar
avatar
avatar
+15
They have a fantastic customer success team that has been very responsive to all our calls and emails. The results have been amazing.
Expecting things to be more fast and furious 😅 (being greedy).
Additionally, we find the ability to drill down into the user's timeline of app events pretty useful to identify issues with the work flow and how to improve the UX.
It's just become a bit costly now for smaller companies.
The initial free package is generous and allows to do much before paying the first time. Customer support is fantastic.
The analytics and reporting is very buggy. The reports that come in for campaigns are also very difficult to understand, making it tough to fix.
We use Clever Tap for many different reasons in our business, it's intuitive, the data makes sense, and I can touch on every part of my customer life cycle. Their team is amazing too.
Was hard to implement when using hybrid languages.
We have been using CleverTap for over 4 years now for Pricebaba.com and now in our new product, SahiGST as well. The results have been amazing.
Overall experience was great ,I'm using this tool since last 2+ years ,notification and analytics part was great.
An amazing and powerful Mobile marketing swish-knife.
Mobilee analytics is pretty good. They support parquet format and campaign management is also easy.
It's a great product, pretty easy to integrate and start tracking user behaviour.
Easy to use feature(s) with clean UX. Value for money & insanely useful for users engagement.
Mobile analytics that is great to use and easy to integrate.
It allows to build funnels and target users at the grassroot level. As long as event definition is good, there is nothing you cannot pull out from this platform.
This is intuitive solution that provides combination of analytics features with robust automation tools that help us to better understand the customer actions and for creating campaigns.
The customer support and customer managers that are assigned are top notch. The ticketing system within the platform is extremely valuable when I need a question answered in a timely manner.
They have a fantastic customer success team that has been very responsive to all our calls and emails. The results have been amazing.
Expecting things to be more fast and furious 😅 (being greedy).
Additionally, we find the ability to drill down into the user's timeline of app events pretty useful to identify issues with the work flow and how to improve the UX.
It's just become a bit costly now for smaller companies.
The initial free package is generous and allows to do much before paying the first time. Customer support is fantastic.
The analytics and reporting is very buggy. The reports that come in for campaigns are also very difficult to understand, making it tough to fix.
We use Clever Tap for many different reasons in our business, it's intuitive, the data makes sense, and I can touch on every part of my customer life cycle. Their team is amazing too.
Was hard to implement when using hybrid languages.
We have been using CleverTap for over 4 years now for Pricebaba.com and now in our new product, SahiGST as well. The results have been amazing.
Overall experience was great ,I'm using this tool since last 2+ years ,notification and analytics part was great.
An amazing and powerful Mobile marketing swish-knife.
Mobilee analytics is pretty good. They support parquet format and campaign management is also easy.
It's a great product, pretty easy to integrate and start tracking user behaviour.
Easy to use feature(s) with clean UX. Value for money & insanely useful for users engagement.
Mobile analytics that is great to use and easy to integrate.
It allows to build funnels and target users at the grassroot level. As long as event definition is good, there is nothing you cannot pull out from this platform.
This is intuitive solution that provides combination of analytics features with robust automation tools that help us to better understand the customer actions and for creating campaigns.
The customer support and customer managers that are assigned are top notch. The ticketing system within the platform is extremely valuable when I need a question answered in a timely manner.
They have a fantastic customer success team that has been very responsive to all our calls and emails. The results have been amazing.
Expecting things to be more fast and furious 😅 (being greedy).
Additionally, we find the ability to drill down into the user's timeline of app events pretty useful to identify issues with the work flow and how to improve the UX.
It's just become a bit costly now for smaller companies.
The initial free package is generous and allows to do much before paying the first time. Customer support is fantastic.
The analytics and reporting is very buggy. The reports that come in for campaigns are also very difficult to understand, making it tough to fix.
We use Clever Tap for many different reasons in our business, it's intuitive, the data makes sense, and I can touch on every part of my customer life cycle. Their team is amazing too.
Was hard to implement when using hybrid languages.
We have been using CleverTap for over 4 years now for Pricebaba.com and now in our new product, SahiGST as well. The results have been amazing.
Overall experience was great ,I'm using this tool since last 2+ years ,notification and analytics part was great.
An amazing and powerful Mobile marketing swish-knife.
Mobilee analytics is pretty good. They support parquet format and campaign management is also easy.
It's a great product, pretty easy to integrate and start tracking user behaviour.
Easy to use feature(s) with clean UX. Value for money & insanely useful for users engagement.
Mobile analytics that is great to use and easy to integrate.
It allows to build funnels and target users at the grassroot level. As long as event definition is good, there is nothing you cannot pull out from this platform.
This is intuitive solution that provides combination of analytics features with robust automation tools that help us to better understand the customer actions and for creating campaigns.
The customer support and customer managers that are assigned are top notch. The ticketing system within the platform is extremely valuable when I need a question answered in a timely manner.
GoSquared logo
4.9
27

Subscriptions management software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.7
    Features
    4.7
    Customer support
    4.9
Pros and Cons from GoSquared users   
avatar
avatar
avatar
+11
GoSquared also provide excellent and friendly support and services. GS provide great tools for learning more about customers and a simple interface with great dashboards and plug-ins.
This after you even pay, they will take away features from you until you contact their customer service, which AGAIN DOES NOT REPLY.
GoSquared provides historical and real-time website analytics that are easy to understand and filter through. Their support team is super responsive and great to work with.
There are a few issues that we have found, but honestly have failed to report because they are so minor. And we can always get what we need on the desktop version.
The team are awesome, very friendly and helpful to us and our customers. As a software provider ourselves, we only recommend tech that we think to be great, like GoSquared.
From initial review to implementation has been amazing. Customer support outstanding.
Ease of use, outstanding UI and UX. Responsiveness of the team (I can't believe how much of my wish list has been implemented).
Great for real-time analytics on site visitor activity. The live-chat feature works like a charm too.
They were great in helping us to get set up and want us to succeed using it.
Good value for money and they're always working on new features. Their dashboard for each of our sites provides useful information and it's very easy to digest the different data points.
The API's are extremely powerful and a great feature.
GoSquared is a powerful, high-quality analytics suite that is well worth spending the money on.
First off, ease of integration with 3rd-party tools such as Zapier is a big plus. Setup is not a big headache.
Overall, it worked for our company in the early stages of our user numbers, but at some point we outgrew it and had to look to other solutions.
GoSquared also provide excellent and friendly support and services. GS provide great tools for learning more about customers and a simple interface with great dashboards and plug-ins.
This after you even pay, they will take away features from you until you contact their customer service, which AGAIN DOES NOT REPLY.
GoSquared provides historical and real-time website analytics that are easy to understand and filter through. Their support team is super responsive and great to work with.
There are a few issues that we have found, but honestly have failed to report because they are so minor. And we can always get what we need on the desktop version.
The team are awesome, very friendly and helpful to us and our customers. As a software provider ourselves, we only recommend tech that we think to be great, like GoSquared.
From initial review to implementation has been amazing. Customer support outstanding.
Ease of use, outstanding UI and UX. Responsiveness of the team (I can't believe how much of my wish list has been implemented).
Great for real-time analytics on site visitor activity. The live-chat feature works like a charm too.
They were great in helping us to get set up and want us to succeed using it.
Good value for money and they're always working on new features. Their dashboard for each of our sites provides useful information and it's very easy to digest the different data points.
The API's are extremely powerful and a great feature.
GoSquared is a powerful, high-quality analytics suite that is well worth spending the money on.
First off, ease of integration with 3rd-party tools such as Zapier is a big plus. Setup is not a big headache.
Overall, it worked for our company in the early stages of our user numbers, but at some point we outgrew it and had to look to other solutions.
GoSquared also provide excellent and friendly support and services. GS provide great tools for learning more about customers and a simple interface with great dashboards and plug-ins.
This after you even pay, they will take away features from you until you contact their customer service, which AGAIN DOES NOT REPLY.
GoSquared provides historical and real-time website analytics that are easy to understand and filter through. Their support team is super responsive and great to work with.
There are a few issues that we have found, but honestly have failed to report because they are so minor. And we can always get what we need on the desktop version.
The team are awesome, very friendly and helpful to us and our customers. As a software provider ourselves, we only recommend tech that we think to be great, like GoSquared.
From initial review to implementation has been amazing. Customer support outstanding.
Ease of use, outstanding UI and UX. Responsiveness of the team (I can't believe how much of my wish list has been implemented).
Great for real-time analytics on site visitor activity. The live-chat feature works like a charm too.
They were great in helping us to get set up and want us to succeed using it.
Good value for money and they're always working on new features. Their dashboard for each of our sites provides useful information and it's very easy to digest the different data points.
The API's are extremely powerful and a great feature.
GoSquared is a powerful, high-quality analytics suite that is well worth spending the money on.
First off, ease of integration with 3rd-party tools such as Zapier is a big plus. Setup is not a big headache.
Overall, it worked for our company in the early stages of our user numbers, but at some point we outgrew it and had to look to other solutions.
Serviceform logo
4.6
30

Website integrated online booking, donation and lead forms

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.5
    Features
    4.5
    Customer support
    4.7
Pros and Cons from Serviceform users   
avatar
+11
The price and the quality are in a good a good balance. The customer service at Serviceform is extraordinarily good, and I get answers always really quickly.
Unfortunately, there are quite a few leads who may put in wrong email addresses or phone numbers, which is time lost for the agents during qualification.
Good application for business as it is easy to use and user friendly interface and booking and making appointments are easy.
Currently the issue was that the messages were sent too early and customers couldn't finish their sentences. Problem has been fixed though.
I really like using Serviceform. We have been happy with the product.
Adding emojis to the lead bar is a bit difficult.
Liked the logic flow when first using the product. The flexibility and the updates over the years have been nice.
Although it is fairly easy to make changes to the bots, it still requires a lot of logic. And sometimes it means that if you do changes on your own, it may go wrong.
Very consistent and good service and timely, would definitely recommend to a collogue.
Serviceform has several advantages that users appreciate, including its user-friendly interface, customizable branding, and automated responses.
Was great when we started and still is. My client has decided to move on due to the price increase and the small piece that is utilized of the full product.
Their service is impressive. They attended to all the inquiries fast and support for the set up and optimization.
An overall low cost of the service for the benefits and added value delivered.
User friendly featuresGood customer careEasy troubleshooting.
The price and the quality are in a good a good balance. The customer service at Serviceform is extraordinarily good, and I get answers always really quickly.
Unfortunately, there are quite a few leads who may put in wrong email addresses or phone numbers, which is time lost for the agents during qualification.
Good application for business as it is easy to use and user friendly interface and booking and making appointments are easy.
Currently the issue was that the messages were sent too early and customers couldn't finish their sentences. Problem has been fixed though.
I really like using Serviceform. We have been happy with the product.
Adding emojis to the lead bar is a bit difficult.
Liked the logic flow when first using the product. The flexibility and the updates over the years have been nice.
Although it is fairly easy to make changes to the bots, it still requires a lot of logic. And sometimes it means that if you do changes on your own, it may go wrong.
Very consistent and good service and timely, would definitely recommend to a collogue.
Serviceform has several advantages that users appreciate, including its user-friendly interface, customizable branding, and automated responses.
Was great when we started and still is. My client has decided to move on due to the price increase and the small piece that is utilized of the full product.
Their service is impressive. They attended to all the inquiries fast and support for the set up and optimization.
An overall low cost of the service for the benefits and added value delivered.
User friendly featuresGood customer careEasy troubleshooting.
The price and the quality are in a good a good balance. The customer service at Serviceform is extraordinarily good, and I get answers always really quickly.
Unfortunately, there are quite a few leads who may put in wrong email addresses or phone numbers, which is time lost for the agents during qualification.
Good application for business as it is easy to use and user friendly interface and booking and making appointments are easy.
Currently the issue was that the messages were sent too early and customers couldn't finish their sentences. Problem has been fixed though.
I really like using Serviceform. We have been happy with the product.
Adding emojis to the lead bar is a bit difficult.
Liked the logic flow when first using the product. The flexibility and the updates over the years have been nice.
Although it is fairly easy to make changes to the bots, it still requires a lot of logic. And sometimes it means that if you do changes on your own, it may go wrong.
Very consistent and good service and timely, would definitely recommend to a collogue.
Serviceform has several advantages that users appreciate, including its user-friendly interface, customizable branding, and automated responses.
Was great when we started and still is. My client has decided to move on due to the price increase and the small piece that is utilized of the full product.
Their service is impressive. They attended to all the inquiries fast and support for the set up and optimization.
An overall low cost of the service for the benefits and added value delivered.
User friendly featuresGood customer careEasy troubleshooting.
Countly logo
4.6
19

Cloud-based analytics solution for digital products

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.5
    Features
    4.4
    Customer support
    4.9
Pros and Cons from Countly users   
+10
Our experience is positive and it really helps us to better undestand our user behaviours, calculate the ROI of our new features and improve the usability of our solution.
It is challenging to get the result of complex queries. For some months, we experienced data loss because the system crashed.
It's been a fantastic solution and platform for our mobile and web applications.
Although it is a web and mobile analytics tool, it lacks omnichannel functionalities. The documentation can be hard to navigate through (specially from a business perspective).
Thanks to Countly we finally have insights on how users are using our applications allowing us to improve the user experience and improve the retention.
You learn more from competitors' video tutorials than Countly's. Automated reports are not optimal.
Excellent detail in data and data-privacy focused.
The feedback and user profiles features have been great to understand our customers in a lot of detail and shape the product to meet their expectations.
Highly customisable, very good UI. SDK for all major platforms, easy to integrate.
Perfect solution to get detailed customer and product data without worrying about data privacy issues thanks to their self-hosted option.
Overall the support staff and the co-founder Dr. Cetin have been very responsive to questions we've had regarding the functionality of the software.
It's really easy to integrate. I can see details on users profile, I can track user by using funnels and send push notification.
Extensibility with plugins. Open source & community friendly.
Our experience is positive and it really helps us to better undestand our user behaviours, calculate the ROI of our new features and improve the usability of our solution.
It is challenging to get the result of complex queries. For some months, we experienced data loss because the system crashed.
It's been a fantastic solution and platform for our mobile and web applications.
Although it is a web and mobile analytics tool, it lacks omnichannel functionalities. The documentation can be hard to navigate through (specially from a business perspective).
Thanks to Countly we finally have insights on how users are using our applications allowing us to improve the user experience and improve the retention.
You learn more from competitors' video tutorials than Countly's. Automated reports are not optimal.
Excellent detail in data and data-privacy focused.
The feedback and user profiles features have been great to understand our customers in a lot of detail and shape the product to meet their expectations.
Highly customisable, very good UI. SDK for all major platforms, easy to integrate.
Perfect solution to get detailed customer and product data without worrying about data privacy issues thanks to their self-hosted option.
Overall the support staff and the co-founder Dr. Cetin have been very responsive to questions we've had regarding the functionality of the software.
It's really easy to integrate. I can see details on users profile, I can track user by using funnels and send push notification.
Extensibility with plugins. Open source & community friendly.
Our experience is positive and it really helps us to better undestand our user behaviours, calculate the ROI of our new features and improve the usability of our solution.
It is challenging to get the result of complex queries. For some months, we experienced data loss because the system crashed.
It's been a fantastic solution and platform for our mobile and web applications.
Although it is a web and mobile analytics tool, it lacks omnichannel functionalities. The documentation can be hard to navigate through (specially from a business perspective).
Thanks to Countly we finally have insights on how users are using our applications allowing us to improve the user experience and improve the retention.
You learn more from competitors' video tutorials than Countly's. Automated reports are not optimal.
Excellent detail in data and data-privacy focused.
The feedback and user profiles features have been great to understand our customers in a lot of detail and shape the product to meet their expectations.
Highly customisable, very good UI. SDK for all major platforms, easy to integrate.
Perfect solution to get detailed customer and product data without worrying about data privacy issues thanks to their self-hosted option.
Overall the support staff and the co-founder Dr. Cetin have been very responsive to questions we've had regarding the functionality of the software.
It's really easy to integrate. I can see details on users profile, I can track user by using funnels and send push notification.
Extensibility with plugins. Open source & community friendly.