A complete IT Service Management Tool for your Business
Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space. In addition to core functionalities like Incident, Problem, Change, Release and Asset Management, Freshservice also lets you put your kno… read morewledge base on the cloud.
Freshservice offers a plug and play ITIL solution for organizations looking to align themselves to best practices without getting any expert implementation help. It has been developed by the team of experts behind Freshdesk, the leading customer support software that is currently being used to support over 5 million customers across the world.
Manage your projects from start to finish with Wrike
Wrike is a powerful yet user-friendly tool to manage projects from start to finish. Powerful project management features combined with advanced security, customization, and reporting will help you achieve your project goals. Thousands of project managers rely on Wrike in their daily work. read more
Have you seen Salesforce’s small business solutions? Sales Cloud is a customizable CRM platform that grows with you. Get real-time customer information and activity in one place, insights with dashboards, and reports. Connect to thousands of business apps to extend your CRM to every department. read more Choose SalesforceIQ to be set up in minutes with instant access to CRM data right from your inbox. Use customer insights to prioritize intelligently and spend your time where it matters.
Software to help you create, capture and access everyday to-do lists on mobile devices
Evernote lets you capture a note in any format (handwritten or text meeting notes, web clip of a product review for reference, photo of a receipt, audio file) and have it be accessible and searchable on virtually any laptop, mobile device, or on the web. read more In addition, Evernote lets multiple users collaborate on shared notebooks that can be instantly updated and accessed from the web, desktop, or mobile device.
In a business environment, Evernote is an easy-to-implement, flexible tool that can be used to help employees share information and collaborate on projects, create a workflow around various business processes, digitize important documents, capture image-centric brainstorms, keep track of finances and much, much more.
Basecamp is a flexible project management application used by a variety of business sizes, from SMBs to large enterprises. Basecamp can be used for multiple purposes, from organizing large projects to tracking daily tasks. Basecamp provides a single platform to store all project related material and communications safely and securely. read more
Basecamp can be used by freelancers and small teams, as well as dispersed, multinational teams to communicate on project ideas, tasks and deadlines. Basecamp's project management tool can be used to send messages, share and collaborate on files and documents, time tasks, define deadlines, and give feedback.
Zendesk is the leading cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. read more Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is easy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media.
Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
Smartsheet is an intuitive work management tool that is redefining how teams collaborate on projects and tasks including everything from managing operations to tracking marketing campaigns to planning events.
Its familiar spreadsheet-like interface, coupled with file sharing, Gantt charts, and work automation features have helped Smartsheet quickl… read morey grow into a favorite business app for productivity. Today, Smartsheet is used by 80,000 businesses across over 175 countries, from small and medium-sized companies to Fortune 500 enterprises.
It’s a top-ranked app in the Google Application Marketplace and is integrated with leading web services such as Google Drive, Microsoft O365, Salesforce, Box, and DocuSign.
With Microsoft OneNote you can keep your documents handy. Connect with partners or colleagues to get work done via OneNote. With the help of the homework planner, you can book time for studies and have time for what really counts.
Of course, OneNote integrates with Microsoft Outlook. read more
Microsoft Project 2013 allows businesses to get started, prioritize project portfolio investments, and deliver with the intended business value. It is a flexible solution for project portfolio management (PPM) and everyday work, delivered through Office 365. read more