Online Customer Support Software & Helpdesk Solution
Freshdesk is a SaaS based customer support software for businesses of all sizes. Freshdesk provides every company with the tools it needs to wow customers - robust multichannel capability, integrated game mechanics to supercharge agent productivity, smart automations, self service portals, community forums and a lot more. read more Freshdesk is free forever for three agents, sign up now!
Manage your projects from start to finish with Wrike
Wrike is a powerful yet user-friendly tool to manage projects from start to finish. Powerful project management features combined with advanced security, customization, and reporting will help you achieve your project goals. Thousands of project managers rely on Wrike in their daily work. read more
Sales enablement and knowledge management solution
Bloomfire simplifies knowledge management by unleashing the knowledge that is locked within people and organizations. A socially-enabled knowledge base application, Bloomfire accomplishes this with easy-to-use content creation and curation tools. Connect people who have knowledge with those who need it – when and where they're ready to learn. read more Start a free trial today at www.bloomfire.com.
Canvas is a cloud-based software service that enables businesses to replace expensive and inefficient paper forms with powerful apps on their smartphones and tablets. Canvas enables users to collect information using mobile devices, share that information and easily integrate with existing backend systems. read more Canvas also offers the first business-only application store of its kind, with 16,000+ pre-built, fully customizable apps that work on all mobile platforms and serve 30+ vertical markets.
Slack is an operating system for teams, where people and apps work together. Slack helps your team work transparently so you can find the people and information you need to make decisions efficiently. read more
Have you seen Salesforce’s small business solutions? Sales Cloud is a customizable CRM platform that grows with you. Get real-time customer information and activity in one place, insights with dashboards, and reports. Connect to thousands of business apps to extend your CRM to every department. read more Choose SalesforceIQ to be set up in minutes with instant access to CRM data right from your inbox. Use customer insights to prioritize intelligently and spend your time where it matters.
Software to help you create, capture and access everyday to-do lists on mobile devices
Evernote lets you capture a note in any format (handwritten or text meeting notes, web clip of a product review for reference, photo of a receipt, audio file) and have it be accessible and searchable on virtually any laptop, mobile device, or on the web. read more In addition, Evernote lets multiple users collaborate on shared notebooks that can be instantly updated and accessed from the web, desktop, or mobile device.
In a business environment, Evernote is an easy-to-implement, flexible tool that can be used to help employees share information and collaborate on projects, create a workflow around various business processes, digitize important documents, capture image-centric brainstorms, keep track of finances and much, much more.
Trello is a collaboration tool that organizes your projects into card and boards. In one glance, you can see what's being worked on, who's working on it, and which members and files are associated with each task. Boards are made up of multiple cards, and cards and boards can be organized into Trello Organizations. read more
Cards can represent a bug, a story lead, a legal case, a client, research for a paper, a potential employee, a customer support issue. or whatever you like. Cards can be moved from list to list, and board to board, to indicate progression. Board members can add themselves to cards, start conversations on cards, create checklists on cards, get notifications and more.
Basecamp is a flexible project management application used by a variety of business sizes, from SMBs to large enterprises. Basecamp can be used for multiple purposes, from organizing large projects to tracking daily tasks. Basecamp provides a single platform to store all project related material and communications safely and securely. read more
Basecamp can be used by freelancers and small teams, as well as dispersed, multinational teams to communicate on project ideas, tasks and deadlines. Basecamp's project management tool can be used to send messages, share and collaborate on files and documents, time tasks, define deadlines, and give feedback.
Project & Issue Tracking Software - See why we're #1!
JIRA is the tracker for teams planning and building great products. Millions choose JIRA to capture and organize issues, assign work, and follow team activity. At your desk or on the go with the new mobile interface, JIRA helps your team get the job done. read more
Bug tracking: Simple and flexible defect tracking integrated with your source code and development environment to fit the way you work.
Project tracking: Manage all of your projects in one place to focus on the task at hand without ever losing sight of the big picture.
Software development: After version control, JIRA is the single most important application at the centre of your development team.
Agile: Millions have gone agile with JIRA. Make your agile adoption successful with presets for scrum and kanban, and turbocharge JIRA to improve visibility.
Get started for $10!
Zendesk is the leading cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. read more Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is easy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media.
Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
eXo Platform is an open-source social-collaboration software designed for your business. It is full featured, based on standards, extensible and has an amazing design.
eXo helps companies connect their employees, customers and developers to work together in a collaborative digital workplace. read more
People reach their goals when they collaborate. Our technology makes this possible. Projectplace is an online collaboration tool. A workspace for teams and organizations to manage daily work and track progress. Every day, thousands of organizations rely on Projectplace to communicate, create and share plans, documents and tasks. read more
Effective Project Management Solution based on pre-integrated Enterprise Collaboration Platform. The software dramatically improves project management experience with automated project planning, predictive real-time Gantt-chart, as well as mind-blowing team collaboration capabilities making it easy to engage your team and boost productivity. read more
IdeaScale is the largest cloud-based innovation software platform in the world with more than 25,000 customers and 4 million users. The software allows organizations to involve the opinions of public and private communities by collecting their ideas and giving users a platform to vote. read more The ideas are then evaluated, routed, and implemented, making IdeaScale the engine of crowd-powered innovation.
Complete professional services automation package.
HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform available from the cloud on any device. read more
Gain valuable insight
With all the functionality you need in one place you’ll have the visibility to see what’s going on at the highest level and make more informed decisions.
With integrated time tracking systems and streamlined, automated billing you can bill more quickly and accurately. Contract management functionality eliminates revenue leakage and so improves profitability.
Convert more of your sales pipeline using our campaign management tools. Maintain and grow your existing customer base by providing exceptional customer service.
Defined workflow processes will ensure that work gets done the way you want it to, every time, saving time and resources