Online Customer Support Software & Helpdesk Solution
Freshdesk is a SaaS based customer support software for businesses of all sizes. Freshdesk provides every company with the tools it needs to wow customers - robust multichannel capability, integrated game mechanics to supercharge agent productivity, smart automations, self service portals, community forums and a lot more. read more Freshdesk is free forever for three agents, sign up now!
Manage your projects from start to finish with Wrike
Wrike is a powerful yet user-friendly tool to manage projects from start to finish. Powerful project management features combined with advanced security, customization, and reporting will help you achieve your project goals. Thousands of project managers rely on Wrike in their daily work. read more
LiveSite is where clients communicate, share documents, schedule appointments and pay for services anytime, on any device. vCita LiveSite optimizes websites, mobile, social and email, driving more opportunities and providing clients of small businesses a personalized, self-service experience. read more
vCita LiveSite includes messaging and contact forms, online scheduling, client billing and online payments, document sharing, and a CRM—all seamlessly integrated with your website, social and email.
• Offer convenient online "pay now" buttons to webpages.
• Provide 24/7 online appointment booking through your website.
• Maximize email campaign response rates by adding online scheduling links/buttons.
• Eliminate no-shows with automated reminders and notifications.
• Share and track files with clients.
Plus, all interactions are automatically recorded in the vCita Contact Management/CRM.
Have you seen Salesforce’s small business solutions? Sales Cloud is a customizable CRM platform that grows with you. Get real-time customer information and activity in one place, insights with dashboards, and reports. Connect to thousands of business apps to extend your CRM to every department. read more Choose SalesforceIQ to be set up in minutes with instant access to CRM data right from your inbox. Use customer insights to prioritize intelligently and spend your time where it matters.
Software to help you create, capture and access everyday to-do lists on mobile devices
Evernote lets you capture a note in any format (handwritten or text meeting notes, web clip of a product review for reference, photo of a receipt, audio file) and have it be accessible and searchable on virtually any laptop, mobile device, or on the web. read more In addition, Evernote lets multiple users collaborate on shared notebooks that can be instantly updated and accessed from the web, desktop, or mobile device.
In a business environment, Evernote is an easy-to-implement, flexible tool that can be used to help employees share information and collaborate on projects, create a workflow around various business processes, digitize important documents, capture image-centric brainstorms, keep track of finances and much, much more.
Trello is a collaboration tool that organizes your projects into card and boards. In one glance, you can see what's being worked on, who's working on it, and which members and files are associated with each task. Boards are made up of multiple cards, and cards and boards can be organized into Trello Organizations. read more
Cards can represent a bug, a story lead, a legal case, a client, research for a paper, a potential employee, a customer support issue. or whatever you like. Cards can be moved from list to list, and board to board, to indicate progression. Board members can add themselves to cards, start conversations on cards, create checklists on cards, get notifications and more.
Basecamp is a flexible project management application used by a variety of business sizes, from SMBs to large enterprises. Basecamp can be used for multiple purposes, from organizing large projects to tracking daily tasks. Basecamp provides a single platform to store all project related material and communications safely and securely. read more
Basecamp can be used by freelancers and small teams, as well as dispersed, multinational teams to communicate on project ideas, tasks and deadlines. Basecamp's project management tool can be used to send messages, share and collaborate on files and documents, time tasks, define deadlines, and give feedback.
Project & Issue Tracking Software - See why we're #1!
JIRA is the tracker for teams planning and building great products. Millions choose JIRA to capture and organize issues, assign work, and follow team activity. At your desk or on the go with the new mobile interface, JIRA helps your team get the job done. read more
Bug tracking: Simple and flexible defect tracking integrated with your source code and development environment to fit the way you work.
Project tracking: Manage all of your projects in one place to focus on the task at hand without ever losing sight of the big picture.
Software development: After version control, JIRA is the single most important application at the centre of your development team.
Agile: Millions have gone agile with JIRA. Make your agile adoption successful with presets for scrum and kanban, and turbocharge JIRA to improve visibility.
Get started for $10!
Easily offer appointment booking directly through your website with Acuity online appointment scheduling software. Clients worldwide or local can schedule their appointment online, complete custom forms, and pay with a credit card, online 24/7. Whether it's a regular schedule, or irregular you can manage any availability easily. read more
Eliminate no-show appointments with automatic text message and e-mail reminders to clients.
A responsive scheduling page means that clients can book appointments from their desktop, tablet, or phone. You can also manage appointments directly from your desktop, tablet, or phone too.
Join the thousands of businesses who have booked millions of appointments already through Acuity Scheduling!
Zendesk is the leading cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. read more Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is easy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media.
Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
WebMerge automates your document creation so you never have to copy and paste again. Automatically merge data from the cloud into a PDF, Word document, Excel spreadsheet, or PowerPoint presentation in an instant without lifting a finger.
We streamline your documentation process allowing you stay organized, improve customer relations, and increase… read more productivity.
Easily check Google Calendar and add new events from websites you visit.
Get a button on your browser toolbar that you can easily click to see upcoming events from Google Calendar, without ever leaving your page. And if you’re on sites that have special events encoded, you can click the button to instantly add events to your calendar. read more The button shows an orange plus sign whenever there are events on the page you’re viewing that can be added to your calendar.
Bitrix24 is an online business collaboration platform. Bitrix24 serves users by providing tools such as a CRM, document management, tasking, time management, and project management integrated in a social-style environment which incorporates user profiles, liking, commenting, instant messaging, and content sharing. read more