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Oracle Aconex vs Microsoft Project Comparison

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Overview

Platform for digital project delivery and controls that connects teams to build the world.

Microsoft Project helps businesses plan projects & collaborate from anywhere using tools such as task assignment, due-date...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

10

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

202

5

4

3

2

1

104

85

8

4

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.4

1.6K

5

4

3

2

1

858

583

136

19

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Flexible, intuitive, simplistic, encompassing, always refining and redefining and listening to the user and the client to ensure the best program for the best outcome.
It is a great way to track correspondence and documents. Mostly it is a good user interface with straight forward logical steps.
Best for traceability and sharing of large files. Very good customer support and works well with Aconex Field.

Pros

Good for helping a team see what other team members are doing, and allowing work to be tracked effectively. Helps to keep deadlines in mind and on goal.
Helps you to keep a track of all your project activities and schedule all your tasks. The tool is easy to use for beginners and helps to understand its working with less time and great efficiency.
Extremely robust and powerful tool once fully understood. Fairly simple construction of charts and data visualization, and the ability to expand capabilities within the software.

Cons

The one problem that is irritating is to log on every time one has to read any mail. To search for the e mail ID's of persons in the loop also takes a lot of time.
Terrible performance - seriously hinders productivity during the day. Uploading files, loading correspondences and workflows load at snails pace and always unpredictable.
Since there are thousands of documents and emails, it is difficult for me to memorize everything.

Cons

To me this may be more important than planning as the lack of project visibility might put the project at risk more so than a poor plan.
The only dislike that i encountered in Microsoft Project, is that it is desktop-installed; other than that nothing.
Sometimes it gets confused. Also, sometimes working with multiple teams and multiple people per team, it has a hard time allocating resources.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review17 days ago

Key features

  • Total features39
  • API
  • Activity Tracking
  • Agile Methodologies
  • Bid Management
  • Billing & Invoicing
  • Budget Management
  • Budget Tracking/Job Costing
  • Budgeting/Forecasting
  • Change Order Management
  • Charting
  • Collaboration Tools
  • Commercial
  • Communication Management
  • Compliance Management
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Customizable Templates
  • Data Visualization
  • Document Management
  • Estimating
  • File Sharing
  • For AEC Industry
  • For Small Businesses
  • Gantt/Timeline View
  • Incident Reporting
  • Inventory Management
  • Issue Management
  • Job Costing
  • Job Management
  • Kanban Board
  • Milestone Tracking
  • Mobile Access
  • Multiple Projects
  • Percent-Complete Tracking
  • Portfolio Management
  • Prioritization
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Purchase Order Management
  • Qualification Tracking
  • RFI & Submittals
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Residential
  • Resource Allocation & Planning
  • Resource Management
  • Risk Management
  • Safety Management
  • Scheduling
  • Subcontractor Management
  • Supplier Management
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Testing/QA Management
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Traditional Methodologies
  • Web-based Deployment
  • Work Order Management
  • Total features40
  • API
  • Activity Tracking
  • Agile Methodologies
  • Bid Management
  • Billing & Invoicing
  • Budget Management
  • Budget Tracking/Job Costing
  • Budgeting/Forecasting
  • Change Order Management
  • Charting
  • Collaboration Tools
  • Commercial
  • Communication Management
  • Compliance Management
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Customizable Templates
  • Data Visualization
  • Document Management
  • Estimating
  • File Sharing
  • For AEC Industry
  • For Small Businesses
  • Gantt/Timeline View
  • Incident Reporting
  • Inventory Management
  • Issue Management
  • Job Costing
  • Job Management
  • Kanban Board
  • Milestone Tracking
  • Mobile Access
  • Multiple Projects
  • Percent-Complete Tracking
  • Portfolio Management
  • Prioritization
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Purchase Order Management
  • Qualification Tracking
  • RFI & Submittals
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Residential
  • Resource Allocation & Planning
  • Resource Management
  • Risk Management
  • Safety Management
  • Scheduling
  • Subcontractor Management
  • Supplier Management
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Testing/QA Management
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Traditional Methodologies
  • Web-based Deployment
  • Work Order Management

Integrations

  • Total integrations16
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite
  • Total integrations74
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

CP
AvatarImg

Clinton P.

Construction, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Oracle Aconex logo

Oracle Aconex

Oracle Aconex: An Industry-Leading Project Management Tool

Reviewed 3 years ago

Oracle Aconex adequately fills our need for project management and communication between various disciplines from project start to close-out.

Pros

+ Well organized layout of information. + Integrated mail system that allows for easy multi-discipline collaboration. + Easy to locate documents and mail with multiple search fields. + Multiple file upload tool speeds up transmittal process. + Central project repository (if multiple projects are facilitated through Aconex). + Keeps all issued documents off local hard drives and onto a central server.

Cons

- Uploading files with the correct document properties manually can be a chore. - Limited view customization. It would be nice to see a mail item on the same page as the inbox. - You cannot right-click on the screen to open an item in a separate tab. - No constraints on document register standards to ensure all disciplines upload correctly. - Sharp learning curve for new users, requiring extensive training.

SB
AvatarImg

Samantha B.

Construction, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Oracle Aconex logo

Oracle Aconex

GENERALLY STABLE AND OK

Reviewed 5 years ago

helps me manage my project

Pros

i really like the DOCument CONTROL part of aconex and zip uploading files.

Cons

WORKFLOWS and the placeholders . we have never successfully handed over a project using placeholders. our mc always makes a mistake.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Civil Engineering, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Oracle Aconex logo

Oracle Aconex

This reviewer only left a rating

Reviewed 5 years ago

Great project organization and communication tool.

Pros

Great customer support and training. Knowledgeable staff. Good platform to support project communications. Good document organization.

Cons

Aconex has many features and templates built in. However, there are limits on the creation of custom forms and reports. Clients must be prepared to be flexible and except modifications of existing templates and not expect exact copies. Examples inclined daily reports, inspection forms, other client specific reports.

TB
AvatarImg

Timothy B.

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Oracle Aconex logo

Oracle Aconex

Aconex is a great collaboration tool for workflow, document and correspondence management.

Reviewed 5 years ago

- Use from start to finish on the project - Control of tendering module - Clear document review process under the workflow module - Mail correspondence can be controlled under mail types - Continual document register automatically updated on document transmittal

Pros

Users have the ability to create a project from the tender phase through the the completion of the project. There is the ability to create tenders, coordinate correspondence, share and store documentation, and defect management.

Cons

Difficult in getting subcontractors to sign up for a user account. There are also issues for project administrators having the ability to remove temporary / users no longer involved in the project. The mobile app is difficult to use.

RL
AvatarImg

Ross L.

Architecture & Planning, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Oracle Aconex logo

Oracle Aconex

Efficient and practical.

Reviewed 5 years ago
Pros

It has most, if not all, functionalities that all relevant project teams require for day-to-day communication and running of project.

Cons

Sometimes the search engine for documents is not very smart. For eg., by entering key words/characters or asterisk (wild card), it still doesn't throw up specific results. This occasionally applies to mail searches also.

MJ
AvatarImg

Michael John T.

Construction, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Oracle Aconex logo

Oracle Aconex

Aconex in Document Controller Point ofView

Reviewed 5 months ago

Recommendable to use on a massive project

Pros

I like Aconex because it gives a wide range of data management procedures that is user friendly and confidential for the project

Cons

i guess a broader generation of reports i.e. dashboard layout templates

RR
AvatarImg

Ronan R.

Architecture & Planning, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Oracle Aconex logo

Oracle Aconex

I am an architect, having used Aconex on a number of projects from Tender through to post-completion

Reviewed 5 years ago

Complete construction project document and messaging management

Pros

Very thorough, one-stop-shop for email, document management and defects management. Web interface ensures no need for installation on computers.

Cons

The interface can be hard to navigate for some people. Standardising and formatting for messages is difficult. The need to refresh the document search after superseding has led to old drawings being reissued from our company and other consultants.

BJ
AvatarImg

Benjamin J.

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Oracle Aconex logo

Oracle Aconex

Great help for management and powerful searching capabilities

Reviewed 5 years ago
Pros

All the tools at your disposal for managing a big project. Search Engine is a great tool for finding documents required on a project

Cons

A little bit complicated to understand at the beginning, but get's easier with frequent use of the software.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Architecture & Planning, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Oracle Aconex logo

Oracle Aconex

We use Aconex on every major project in the office.

Reviewed 5 years ago

this software has allowed us to achieve better project outcomes by minimising the amount of admin required to track and file project correspondence and coordination.

Pros

The ability to coordinate complex projects across multiple discipline is aided by the use of aconex. The accountability of each of the consultant team is critical in ensuring successful project delivery.

Cons

The most painful process that Aconex has is its document register and performing bulk supersedes through from pre-tender issues to tender documentation.

SD
AvatarImg

Sharee D.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Oracle Aconex logo

Oracle Aconex

User friendly. Excellent for project work to track and record ALL emails and documentation.

Reviewed 5 years ago

Records and tracks all emails and documentation. When employees leave no lost productivity trying to find emails or documents as they are all stored on Aconex. Customer Support is excellent - the team is very knowledgeable.

Pros

Records ALL emails and documents - full visibility of all project correspondence and documentation. When people leave a project you have not lost any email correspondence or documentation.

Cons

No cons were added to this review

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Architecture & Planning, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Oracle Aconex logo

Oracle Aconex

I am Electrical Engineer work in a construction sector, Consultant firm supervising a mega project.

Reviewed 5 years ago
Pros

From any place or at any time I can access and follow up the project progress, Very easy to know the history of the project related to any complex issues, Accessability to any dedicated topics or official documents.

Cons

Customization need to be more effective for different types of project, after sale services need more enhancements.

AE
AvatarImg

Andronick E.

Design, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Oracle Aconex logo

Oracle Aconex

It is the best exercise to upgrade my knowledge and makes it more easier.

Reviewed 5 years ago

I use to manage my documents very well and our client is happy with its performance. helps us to organized our documents before inputting to the system. It changes our way keeping and managing our own files and adopting to non aconex projects.

Pros

Easy to understand and straight forward. Save search helps users to identify easily their documents. Confidentiality of records makes the management feel happy that they can keep the conversation on a level of management.

Cons

Accounts per project location need to be consider. and the Global ID interface must be develop. some administrators of aconex forgot to match the numbering as per project vs the auto generation of document number. some of the columns has no option to sort.

KT
AvatarImg

Kelsey T.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Oracle Aconex logo

Oracle Aconex

Quality, streamlined, and excellent customer service

Reviewed 5 years ago
Pros

Sonny has been excellent to work with while setting up our project; friendly, accessible, and efficient. Aconex is a wonderful platform that enhances the quality of a project greatly!

Cons

There are certain aspects of customization that are a little clunky or not able to be fully customized to suit our project's needs, but minor issues.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Oracle Aconex logo

Oracle Aconex

Initially had a hard time uploading drawings but we learned of bulk processing & it got better

Reviewed 5 years ago
Pros

"My task" listing lets me see at a glance what I need to do especially those that are in a workflow.

Cons

There are some very old tasks that cannot be closed especially when some addressees have left the project.

MB
AvatarImg

Mario B.

Civil Engineering, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Oracle Aconex logo

Oracle Aconex

takes a bit of time to get use to it, also this was my first project with it

Reviewed 5 years ago

access to all project info, and main communication, and history

Pros

once u know how to search with key words, its very helpfull. good to find the history of the information. Information is easy to access and fast, and also presented in a clear format.

Cons

Being involved in several aspect of the project, if you're not on the specific transmission lits, it could be difficult to find the info, or be aware of the info to late.

AvatarImg
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Arianna T.

Verified reviewer

Construction, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Oracle Aconex logo

Oracle Aconex

The Effective Solution for Project Sheduling.

Reviewed 3 months ago

The process reports creation is quick and very useful and the tracking of various projects transactions and expense is very effective. Workflow and task management and also safety management using Oracle Aconex is excellent and productive.

Pros

Oracle Aconex delivers the best project management experience and incredible resource planning and accurate project budgets and estimates. It allows easy sharing of Engineering and Construction documents and other files across multiple project Engineers. Ability to monitor employees activities, effective time and cost management product and easy to start using.

Cons

This Oracle management product has all easy features and easy to set but the training to those new to Oracle Aconex can take some time.

ZM
AvatarImg

Zahra M.

Architecture & Planning, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Oracle Aconex logo

Oracle Aconex

Large international project with multiple specialties

Reviewed 5 years ago

Used Aconex on a project where the project team were located in multiple time zones and countries - made it easy to share information without worrying about the size of the files.

Pros

1) Internet based, Project material can be access by multiple teams simultaneously from anywhere in the world 2) Ability to upload, share and store large files

Cons

1) The search feature is very particular - could be improved 2) Takes multiple steps to upload and attach files/drawings

MN
AvatarImg

Mario N.

Construction, 201-500 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Oracle Aconex logo

Oracle Aconex

Aconex

Reviewed 3 years ago

It’s a good software. Working well for the transit city project

Pros

Logs all the reports and files for all the trades to access on need basis

Cons

Cannot use this and access it from the phone. Makes it hard for someone that’s on the go to get the files required. Therefore have to ask my PM to do my work and send it over email

NK
AvatarImg

Nick K.

Construction, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Oracle Aconex logo

Oracle Aconex

Precision in Document Control

Reviewed 4 years ago

Great experiance as long as there is high control of entry and strong communication of project specific registry conventions

Pros

Very detailed document registration, allows for high control and easy use

Cons

If documents registered in accurately or if project specific conventions not followed or communicated then this software becomes less effective

KN
AvatarImg

Kaushik N.

Civil Engineering, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Oracle Aconex logo

Oracle Aconex

Fantastic web-based document management system and correspondence tool.

Reviewed 5 years ago
Pros

The super search function is great. Document searching is great as well Taskbar is great when people have action by dates set

Cons

Running multiple tabs of the same project can cause issues. Often multiple correspondence threads are reviewed simultaneously and sometimes the platform freezes.

AC
AvatarImg

Antonette C.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Oracle Aconex logo

Oracle Aconex

Aconex is a great platform and repository of project documentations.

Reviewed 5 years ago
Pros

- Easy to search/find documents especially drawings with the most current versions - The fact that you can see messages from/to other team members is useful when you have large teams especially if a team member leaves the project - Documents and mails cannot be deleted for accuracy of project records - Unlimited project users can be added to use the system once the Organization has registered

Cons

- Expensive - Not widely used by Subtrades/Owners so there is more training required. Other systems such as Procore are more widely used and don't require as much training - The fact that messages/notifications can't be grouped as conversations in Outlook makes reading all of the messages very tedious and time consuming - Tracking & closing of RFI's is difficult due to how the status is recorded ie,...

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Construction, 5,001-10,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Oracle Aconex logo

Oracle Aconex

Great product for Onsite CMs

Reviewed 4 years ago

Greta team and when a project specific use case appears its a great fit.

Pros

Aconex is easy to set up, manage and use. The in house team makes configuration as easy as it can be while the software itself is super easy to use. The new(ish) cost management functionality is a welcome introduction and sets it apart from the other document management systems.

Cons

Needs to find a scheduling functionality outside of the custom forms and is difficult to use on a program basis as it is set up for projects only.

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Manura D.

Verified reviewer

Real Estate, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Oracle Aconex logo

Oracle Aconex

Oracle Aconex for Large Scale Construction

Reviewed 3 years ago

With aconex, its really easy to handle this large scale project. Without aconext it wouldve taken ages to submit approve and construct everything

Pros

The project I'm working in is Cinnomon Life. Which us a 1.2Billion USD Multi Purpose Real Estate Project in Sri Lanka. In this project there are hundreds of Sub-Contractor companies working under the main contractor. Without Aconext I dont know how we couldve handled all the drawings and Documents. Its easy to use. Super easy to store and find documents. You can keep track of everything.

Cons

Since its web based. Speed depends in the quality of the internet connection. Takes a bit of time to download larger files

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Civil Engineering, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Oracle Aconex logo

Oracle Aconex

A recommended management tool for large scale construction projects

Reviewed 2 years ago

Keeping track of what happens in a major construction project where not only civil but other disciplines such as electrical and mechanical have to work together can be extremely difficult. This software has enabled everyone in this project to work with greater cohesion due to the ability to know what issues others are facing which makes problem solving much more efficient for the project as a whole.

Pros

I am currently using this software in an immense construction project known as "Cinnamon Life" in Sri Lanka. The project consists of 6 buildings. The ability to easily access drawings, reports and other documents from various disciplines such as architectural, electrical or civil truly helps my work. Furthermore, the ability to track approvals of site inspections, reports and drawings is crucial to keep up to date with project progress.

Cons

My biggest frustration comes from the rare occasion when the system crashes. This can be very disruptive especially if I am in the middle of completing a site inspection reply.

AH
AvatarImg

Andrew H.

Architecture & Planning, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Oracle Aconex logo

Oracle Aconex

Consistency makes for efficeincy

Reviewed 4 years ago

Excellent

Pros

The consistent way that each project is set up, makes for a good user experience generally.

Cons

Some PMs don’t use the tools properly. It is becoming impossible to work out what your actual tasks really are. RFIs get sent to everyone on the project team. Queries are more like statements, it takes longer to work out what the question really is, than it does to work out the answer. People should think about who they are sending queries “to” and who is just cc’d. Using the please respond by options should mean there is an extra onus on the initiator to close it out, or chase it up.