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197 reviews
Recommended
Andronick E.
Design, 1,001-5,000 employees
Used daily for 2+ years
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I use to manage my documents very well and our client is happy with its performance. helps us to organized our documents before inputting to the system. It changes our way keeping and managing our own files and adopting to non aconex projects.
Easy to understand and straight forward. Save search helps users to identify easily their documents. Confidentiality of records makes the management feel happy that they can keep the conversation on a level of management.
Accounts per project location need to be consider. and the Global ID interface must be develop. some administrators of aconex forgot to match the numbering as per project vs the auto generation of document number. some of the columns has no option to sort.
Ruzana Z.
Construction, 201-500 employees
Used daily for 2+ years
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It helps to reduce times and make works easier.
The workflow submission is very practical and suitable for project engineering. It reduce paper usage and helps to monitor the progress. The uploads and downloads file is unlimited which is very good for drawing submission in CAD format. It is also summarized the submission status because every submission is reviewed by many trades. Good job Aconex.
During workflow submission process, there is a bug which appear unidentified codes. It required to refresh page but it will return to the beginning and we have to start all over again. Aconex should fix these issues.
Andrew H.
Architecture & Planning, 201-500 employees
Used daily for 2+ years
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Excellent
The consistent way that each project is set up, makes for a good user experience generally.
Some PMs don’t use the tools properly. It is becoming impossible to work out what your actual tasks really are. RFIs get sent to everyone on the project team. Queries are more like statements, it takes longer to work out what the question really is, than it does to work out the answer. People should think about who they are sending queries “to” and who is just cc’d. Using the please respond by options should mean there is an extra onus on the initiator to close it out, or chase it up.
Susan J.
Verified reviewer
Used daily for 2+ years
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Aconex helps us work on a global scale with many clients
Provides a global platform that allows many user to work together. Easy to add new files to the system. All mail is kept in the Mail module and it can't be erased, so you can't lose any correspondence. Easy to create workflow templates. Easy to run reports on workflows and RFI's. No size limit on the files. It functions like it was advertised and more.
Have to use the mail form titles that Aconex has pre-loaded into the system. Sometimes can get confused when working in the backend of the system where you might need to make a change.
Ann W.
Civil Engineering, 201-500 employees
Used daily for 2+ years
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I use it daily to upload documents that are transmitted to the Client and Vendor. It will also be used for auditing purposes, reporting and permanent document storage.
That most Clients and Vendors/Customers are beginning to see the value of this software and will use it making it an easy way to transmit and receive documents. Another great thing about this software is I can log in from anywhere, not just my workplace.
I am not sure there is anything I don't like about this software. I guess if the system is down is what I may like least but it is usually back up and running in a short amount of time.
Hans H.
Verified reviewer
Civil Engineering,
Used other for 2+ years
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It is the solid single-point-of-truth for large, complex programs. It integrates information flow (correspondence), documents, packaged deliverables, cost, field inspections and BIM together very well. It span from bid/tender phase all the way through design, construction, test/commissioning and close-out. If implemented properly with industry best practice processes, it can significantly reduce risk on large, complex programs, especially those with multiple contract and technical interfaces.
Some of the administration features are somewhat cumbersome on implementations with a large number of users, especially at the organizational administration level. As with any software implementation, training and institutionalization is one of the hardest and most important aspects to be successful. There are a few features (like RFI closeout) that make it a little more difficult to institutionalize such that report data remains in tact.
Kam L.
Verified reviewer
Transportation/Trucking/Railroad, 1,001-5,000 employees
Used weekly for 2+ years
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Benefits are many as described earlier. Be able to have a process flow of all projects saving time, reducing cost, be able to identify issues and commenting of design documentation.
Be able to retrieve documentation easily and support from Aconex is great. It also offered process flow in project delivery which is clear to project teams. The email like within the software is easy to understand for all users and if that person knows how to send an email he or she knows Aconex.
Cannot think of any. However, the cost of the software might be a little pricey. One improvement that I would like to see with the software is a better tagging routine that is able to tagged files and become searchable. Currently searches are still very rudimentary. The BIM viewver tab should also could be improved adding more features to it or better still have a full feature BIM viewer and could reconize RVT as well as Bently 3D files without having to convert to IFCs.
FEBIN A.
Civil Engineering, 10,001+ employees
Used daily for 1-2 years
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As i am working in a field of Document management . This software will help me a lot in my future job profile.
As i am frequent user on Aconex. helping me much easiest way to handle the document how i required. Document search and bulk upload option is much easier to handle
There is still more clarification or home work required on report taking. For example in supplier module, if we required to get a report of Document received date and document return back from supplier/Subcontractor/Designer in one step it is not possible - here we get the result only if we search the document with history. - for one document this option is ok but we need to search large number of document it will take a lot of time to get the actual report
Luzviminda P.
Construction, 501-1,000 employees
Used daily for 2+ years
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Aconex is one of the useful tool in document control. If used with full efficiency, we can trace the history of not just the document but the project itself. It already has the workflow and its own transmittal
We can access anywhere. We can show traceability on the history of each document. We can conveniently create transmittal to transmi the document. The workflow is functional and worl well in the project.
Like the other software it is also has its downtime, sometimes it is slow, sometime some functionality is not working especially when doing the bulk upload.
Steve T.
Construction, 10,001+ employees
Used daily for 2+ years
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Collation and capture of specific information is far easier than ordinary email systems.
Ability to track and locate correspondence is probably the most useful aspect of Aconex, storage of documents is reasonably straightforward.
Reports cannot be tailored to suit my requirements as they cannot be specific enough. One problem is the RFI trails, once someone has responded there is a danger then as this becomes no longer overdue or outstanding. This is most critical if the response is an automated one. There needs to be a method to reverse it.
Zahra M.
Architecture & Planning, 1,001-5,000 employees
Used daily for 2+ years
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Used Aconex on a project where the project team were located in multiple time zones and countries - made it easy to share information without worrying about the size of the files.
1) Internet based, Project material can be access by multiple teams simultaneously from anywhere in the world 2) Ability to upload, share and store large files
1) The search feature is very particular - could be improved 2) Takes multiple steps to upload and attach files/drawings
Anonymous Reviewer
Verified reviewer
Real Estate, 51-200 employees
Used daily for 2+ years
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The software benefited me in simplifying my work and making sure that all the data is secured and available and easy to use.
The most interesting or I like most in this software is the Search engine. Whatever you are finding in the software is very easy to get by only using a specific word related to the item to be searched.
What I least like in Aconex is when you loose internet connection where you become stranded waiting or hold on what your are doing until the connection gets back. But this is common with all internet dependent software's.
Rodolfo Jr H.
Telecommunications, 501-1,000 employees
Used daily for 2+ years
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Easy to use
This SW make my project activities easy when communicating, monitoring and organizing materials, documents and workflows. The other good thing about this SW, is that, you can access or login into the apps anywhere and anytime.
I can only say one bad thing about the SW, is the directory. I know, this depend on the administrator. But the contact details must be the person's unique contact number. You cannot rely in the lists if the default goes to aconex call centre, which cannot assist finding the person.
Ashraf M.
Transportation/Trucking/Railroad, 10,001+ employees
Used daily for 2+ years
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Saving a lot of paper works and old method of tracking any Engineering ,design documents, save much space, specially for Mega project like Riyadh metro project, tracking the previous Eng. Design , site , letters, much much documents , you canot track without this great and rich software., really I appreciate this software and strongly recommend, specially for Big /Mega projects like I did.
Actually Aconex Software is Easy to use , downloading speed is fast, search ability tool is rich,
Its Great software, but Some times goes out and other rear times get hanging, and goes out without saving .
SUBAIR KHAN M.
Used daily for 2+ years
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Speed up the workflow and gives no rooms for duplications of works/ documents for the entire project. User-friendly platform and controlled environment of this software gives everyone involved a distinctive edge. Searching of any documents as well as the reporting features helped me a lot in my career.
Keyboard short cuts; if the keyboard short cuts are enabled in this software, it will be benefited by document controllers a lot. Required additional search query options to search documents.
Michael G.
Used daily for 2+ years
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I think the best thing about Aconex is the document registry. All drawings in one place and you can see previous versions of the same drawing and how it has progressed. Also being able to see emails on a specific subject and tracking RFIs is a very good option.
The automatic numbering system of documents is not very useful. I wonder if this option can be changed from within the system. In my company we have a very specific way of naming files so it's not very useful to have automatic naming.
Anonymous Reviewer
Verified reviewer
Architecture & Planning, 501-1,000 employees
Used daily for 2+ years
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this software has allowed us to achieve better project outcomes by minimising the amount of admin required to track and file project correspondence and coordination.
The ability to coordinate complex projects across multiple discipline is aided by the use of aconex. The accountability of each of the consultant team is critical in ensuring successful project delivery.
The most painful process that Aconex has is its document register and performing bulk supersedes through from pre-tender issues to tender documentation.
Alex G.
Used daily for 2+ years
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With automated workflows, I am no longer manually routing documents for review, leaving more time for other tasks.
I like the multitude of options it provides at a faster speed than most document control software available.
I least like that there is no out of office function. If someone is on vacation, there is not an automated way to divert any workflows sent to them at that time. If someone leaves the project, there is not an automated way to remove them from existing workflows. I have found work arounds.
Mounir Matta - CEng -.
Verified reviewer
Used daily for 2+ years
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1- Fast upload and download of documents from anywhere in the world. 2- Peace of mind by ensuring that all project documentation is archived safely. 3- Regular update and development 4- In-house training to users
When searching for a subject yields more than one page and I move from one page to another searching for a particular document, I would like to clearly see the current search page highlighted to enable me to go to the next or previous page without losing track.
Anonymous Reviewer
Verified reviewer
Construction, 201-500 employees
Used daily for 2+ years
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Being organised
Documentation and correspondence control. Able to track old correspondence by topic. Able to see who was issued what documentation and when.
Sometimes unstable to use and crashes. It doesn't go back to the same spot if you go back a page. If you have multiple pages open and you search say architectural in one and hydraulic in another. When you go back to the previously used one it changes to the former format. It doesn't stay on the one it was opened too.
Anonymous Reviewer
Verified reviewer
Civil Engineering,
Used daily for 2+ years
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Unlimited file size, the information/documents is always received and never lost. Easy to search for documents and able to track changes. Support Central is always available and provide excellent assistance. It is cloud based software which is accessible from any location.
Modules do not interact. Limitations to download multiple files at once. Mail Forms - characters are limited. Bulk Uploads - can't copy file names to Excel without the use of SharePoint.
Susan B.
Used daily for 2+ years
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Aconex is so intuitive that most people do not need formal training prior to using the application. Support Central is very helpful for those who need to use it extensively. From a Document Control perspective, the best feature is the ability to upload and send hundreds of files in a matter of minutes.
The main improvement I would like to see is that both a native file and pdf can be kept in the one record as opposed to requiring 2 separate records.
Mark P.
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for 2+ years
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Online database which tracks projects and correspondence in real time.
Reliable source of documentation. Easy to track, find and share documents. It's great to have a database that everyone can obtain easily and effectively.
Could do with a couple extra features to simplify use. Selecting bulk drawings by individually ticking is a real pain and hassle especially when transmitting large amounts of drawings. Also after bulk superseding, there should be a transmit all feature.
peter s.
Transportation/Trucking/Railroad, 501-1,000 employees
Used daily for 2+ years
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It has allowed us to keep greedy contractors under control with proof of communications and directions - it has allowed us to minimise fake claims against our project
It provides a safe and efficient way of keeping all our records and communications safe - yet recorded for later use if needed. It has allowed us to 'keep the greedy contractors' under control commercially.
in recent times there has been several outages or slow running - frustrating when you need the system every day
Vincent D.
Railroad Manufacture, 1,001-5,000 employees
Used daily for 2+ years
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Saves Time flexible input methods easy to understand easy to train new users unlimited uploads
Flexibility and convenient to use. I am using Aconex for over 8 years I found it is very flexible and convenient . when ever I faced issues I get immediate help and guidance from Customer Support
Initially I faced issues . I don't remember what kind of issues. I remember calling the customer support they mentioned there is limitation for that particular request I asked for.