AnswerHub vs Beekeeper Comparison

Overview

AnswerHub is an enterprise developer relations software for building custom privately or publicly facing communities.

Beekeeper’s mobile platform is the single point of contact for your frontline workforce. We bring communications and tools...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.1

(32)

5

4

3

2

1

11

15

5

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.7

(62)

5

4

3

2

1

41

20

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Easy to use Ability to segregate content into "spaces" if necessary Excellent help and support. I have never had to wait to talk to the vendor.
Gamification elements like badges, reputation points. An ability to control permission based on a reputation score as a kind of gratification for active users.
It is one of the excellent support with very responsive application. Also its a powerful tool for building knowledge based questions/answers.

Pros

Beekeeper is a great and fun tool to connect with colleagues, share information, and communicate directly via chat. Beekeeper is easy to install and does not need a lot of explanation.
We definitely improved the employee engagement in our company; in addition to that, the customer support is proactive and helpful (which helped a lot during the implementation phase).
We've added fun projects to keep engagement on Beekeeper high so that our company continues to use it. It's a great tool for both employee engagement and communication.

Cons

Issues can be closed and locked for comment by moderators. This is extremely frustrating to users when its clear the moderator does not understand the problem or simply makes a mistake.
Its difficult to navigate. Also issue can be locked or closed by the moderator which is really frustrating.
Managing spammers is not ideal. But same goes for many other similar products.

Cons

The title of the stream is written all over the key visual. I fail to understand what is so difficult about changing this and ensuring that the key visual is visible.
We always had to problem to reach all our employees because not everyone has access to a computer.
When setting up a survey, you are limited only to the pre-defined choices. Just wondering if we can also prompt a survey question where the colleague can type his response.
  • Vendor responds to reviews
  • Last review3 years ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features23
  • @mentions
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Application Integration
  • Archiving & Retention
  • Authentication
  • Automated Scheduling
  • Automatic Notifications
  • Built-In Database
  • Calendar Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Content Filter
  • Content Library
  • Content Management
  • Custom Development
  • Custom Forms
  • Customizable Branding
  • Customizable Reporting
  • Data Import
  • Data Import/Export
  • Data Visualization
  • Digital Signage
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Email Integration
  • Email Notifications
  • Employee Communities
  • Employee Database
  • Employee Onboarding
  • Employee Profile
  • Engagement Analytics
  • Event Triggered Actions
  • Feedback Collection
  • File Transfer
  • Forum / Discussion Board
  • Gamification
  • Human Resource Integration
  • Ideation
  • Instant Messaging
  • Issue Tracking
  • Knowledge Base Management
  • Mobile Integration
  • Multi-Location
  • Multiple User Accounts
  • Permission Management
  • Personalized Profiles
  • Preview Functionality
  • Project Tracking
  • Pulse Surveys
  • RSS Feeds
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Rich Text Editor
  • Role Management
  • Role-Based Permissions
  • Scheduled Reporting
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Single Sign On
  • Social Media Integration
  • Software Development Kit
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Task Tracking
  • Third Party Integration
  • Trend Analysis
  • Usage Tracking
  • User Management
  • Version Control
  • Video Support
  • Visual Analytics
  • Web Analytics
  • Workflow Management
  • Total features84
  • @mentions
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Application Integration
  • Archiving & Retention
  • Authentication
  • Automated Scheduling
  • Automatic Notifications
  • Built-In Database
  • Calendar Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Content Filter
  • Content Library
  • Content Management
  • Custom Development
  • Custom Forms
  • Customizable Branding
  • Customizable Reporting
  • Data Import
  • Data Import/Export
  • Data Visualization
  • Digital Signage
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Email Integration
  • Email Notifications
  • Employee Communities
  • Employee Database
  • Employee Onboarding
  • Employee Profile
  • Engagement Analytics
  • Event Triggered Actions
  • Feedback Collection
  • File Transfer
  • Forum / Discussion Board
  • Gamification
  • Human Resource Integration
  • Ideation
  • Instant Messaging
  • Issue Tracking
  • Knowledge Base Management
  • Mobile Integration
  • Multi-Location
  • Multiple User Accounts
  • Permission Management
  • Personalized Profiles
  • Preview Functionality
  • Project Tracking
  • Pulse Surveys
  • RSS Feeds
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Rich Text Editor
  • Role Management
  • Role-Based Permissions
  • Scheduled Reporting
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Single Sign On
  • Social Media Integration
  • Software Development Kit
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Task Tracking
  • Third Party Integration
  • Trend Analysis
  • Usage Tracking
  • User Management
  • Version Control
  • Video Support
  • Visual Analytics
  • Web Analytics
  • Workflow Management

Integrations

  • Total integrations2
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations51
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AnswerHub vs. Beekeeper

See how AnswerHub and Beekeeper stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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