AnswerHub vs Hivebrite Comparison

Overview

AnswerHub is an enterprise developer relations software for building custom privately or publicly facing communities.

Hivebrite is an all-in-one community management and engagement platform that helps you build brand engagement and opportunities...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$5000.00/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.1

(32)

5

4

3

2

1

11

15

5

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.6

(30)

5

4

3

2

1

19

11

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Easy to use Ability to segregate content into "spaces" if necessary Excellent help and support. I have never had to wait to talk to the vendor.
Gamification elements like badges, reputation points. An ability to control permission based on a reputation score as a kind of gratification for active users.
It is one of the excellent support with very responsive application. Also its a powerful tool for building knowledge based questions/answers.

Pros

Hivebrite are a great company to work with - responsive and supportive to our needs they offer a great service that is affordable for an SME like ours. I would highly recommend.
It is was nice to work with such an experienced partner in community management, that not only offers good value for money, but also offers good advice in building a professional community platform.
The possibility to integrate external content is amazing as this allow me to bring huge value to my community.

Cons

Issues can be closed and locked for comment by moderators. This is extremely frustrating to users when its clear the moderator does not understand the problem or simply makes a mistake.
Its difficult to navigate. Also issue can be locked or closed by the moderator which is really frustrating.
Managing spammers is not ideal. But same goes for many other similar products.

Cons

With all this functionality housed under one roof, I no longer need to waste time toggling back and forth between my alumni CRM/Eventbrite/MailChimp/etc.
There is a bit of a learning curve to Hivebrite and sometimes people are hesitant to add "one more thing" to their arsenal.
The lack of customizable options when it comes to font, color, sizing, and general edits.
  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features23
  • @mentions
  • ACH Payment Processing
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Application Integration
  • Authentication
  • Automatic Notifications
  • Built-In Database
  • Calendar Management
  • Campaign Analysis
  • Campaign Management
  • Campaign Segmentation
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Contact Database
  • Content Filter
  • Content Management
  • Credit Card Processing
  • Custom Development
  • Custom Fields
  • Custom Forms
  • Customer History
  • Customizable Branding
  • Customizable Categories
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Employee Communities
  • Engagement Analytics
  • Event Calendar
  • Event Management
  • Event Ticketing
  • File Transfer
  • Filtered Views
  • Forum / Discussion Board
  • Gamification
  • Geographic Maps
  • Ideation
  • Indexing
  • Instant Messaging
  • Invoice Management
  • Jobs Board Integration
  • Knowledge Base Management
  • Labeling
  • Mobile Integration
  • Monitoring
  • Multi-Language
  • Newsletter Management
  • Online Booking Integration
  • Online Forums
  • Permission Management
  • Personalized Profiles
  • RSS Feeds
  • Real Time Analytics
  • Real Time Notifications
  • Reporting & Statistics
  • Rich Text Editor
  • Role Management
  • Role-Based Permissions
  • SEO Management
  • SSL Security
  • Search Functionality
  • Secure Login
  • Single Sign On
  • Social Media Integration
  • Software Development Kit
  • Subscription Management
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • User Management
  • Visual Analytics
  • WYSIWYG Editor
  • Web Analytics
  • Web Forms
  • Website Integration
  • Website Management
  • Total features86
  • @mentions
  • ACH Payment Processing
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Application Integration
  • Authentication
  • Automatic Notifications
  • Built-In Database
  • Calendar Management
  • Campaign Analysis
  • Campaign Management
  • Campaign Segmentation
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Contact Database
  • Content Filter
  • Content Management
  • Credit Card Processing
  • Custom Development
  • Custom Fields
  • Custom Forms
  • Customer History
  • Customizable Branding
  • Customizable Categories
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Employee Communities
  • Engagement Analytics
  • Event Calendar
  • Event Management
  • Event Ticketing
  • File Transfer
  • Filtered Views
  • Forum / Discussion Board
  • Gamification
  • Geographic Maps
  • Ideation
  • Indexing
  • Instant Messaging
  • Invoice Management
  • Jobs Board Integration
  • Knowledge Base Management
  • Labeling
  • Mobile Integration
  • Monitoring
  • Multi-Language
  • Newsletter Management
  • Online Booking Integration
  • Online Forums
  • Permission Management
  • Personalized Profiles
  • RSS Feeds
  • Real Time Analytics
  • Real Time Notifications
  • Reporting & Statistics
  • Rich Text Editor
  • Role Management
  • Role-Based Permissions
  • SEO Management
  • SSL Security
  • Search Functionality
  • Secure Login
  • Single Sign On
  • Social Media Integration
  • Software Development Kit
  • Subscription Management
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • User Management
  • Visual Analytics
  • WYSIWYG Editor
  • Web Analytics
  • Web Forms
  • Website Integration
  • Website Management

Integrations

  • Total integrations2
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations12
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AnswerHub vs. Hivebrite

See how AnswerHub and Hivebrite stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.