AnswerHub vs OnBoard Comparison

Overview

AnswerHub is an enterprise developer relations software for building custom privately or publicly facing communities.

OnBoard is a leading virtual board & leadership meeting management software that's comprehensive & secure. It provides your...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.1

(32)

5

4

3

2

1

11

15

5

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

5

4

3

2

1

441

179

19

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Easy to use Ability to segregate content into "spaces" if necessary Excellent help and support. I have never had to wait to talk to the vendor.
Gamification elements like badges, reputation points. An ability to control permission based on a reputation score as a kind of gratification for active users.
It is one of the excellent support with very responsive application. Also its a powerful tool for building knowledge based questions/answers.

Pros

Our experience with OnBoard has been excellent. From the sales reps. to the account managers to our Implementation Manager - everyone has been very responsive and helpful.
The incremental improvements are encouraging and headed in the right direction (for us). The recent Zoom integration has proved very popular.
It is very easy to use and helps report generators to save time. The admin functionality is extremely user friendly and the product is easy to use for boards of all ages.

Cons

Issues can be closed and locked for comment by moderators. This is extremely frustrating to users when its clear the moderator does not understand the problem or simply makes a mistake.
Its difficult to navigate. Also issue can be locked or closed by the moderator which is really frustrating.
Managing spammers is not ideal. But same goes for many other similar products.

Cons

Notifications that uploads have been unsuccessful are a little too subtle - meaning that you can miss it if you are working quickly (as we so often are during board pack creation).
I am unable to see edit's when change the names to agenda items, however I was able to contact my account rep and he helped me with a workaround as they are working that problem out.
There is very little to dislike, however the left to right menu layout may be slightly confusing to some users who may be more familiar with a traditional top-down/webpage layout.
  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features23
  • @mentions
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Archiving & Retention
  • Attendance Management
  • Attendance Tracking
  • Authentication
  • Automatic Backup
  • Automatic Notifications
  • Biometrics
  • Calendar Management
  • Chat
  • Client Portal
  • Collaboration Tools
  • Collaborative Review
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Compliance Management
  • Contact Database
  • Content Filter
  • Content Library
  • Content Management
  • Content Repository
  • Custom Development
  • Custom Fields
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Digital Signature
  • Distribution Management
  • Document Automation
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop Interface
  • Electronic Signature Capture
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Employee Communities
  • Engagement Analytics
  • Event Calendar
  • Event Management
  • Event Scheduling
  • File Management
  • Filtered Views
  • Forum / Discussion Board
  • Gamification
  • Ideation
  • Knowledge Base Management
  • Meeting Management
  • Microsoft Outlook Integration
  • Monitoring
  • Multi-Country
  • Offline Access
  • Permission Management
  • Personalized Profiles
  • Remote File Access
  • Resource Management
  • Rich Text Editor
  • Role Management
  • Role-Based Permissions
  • SSL Security
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Single Sign On
  • Software Development Kit
  • Survey Management
  • Surveys & Feedback
  • Third Party Integration
  • Two-Factor Authentication
  • Voting
  • Web Analytics
  • Total features66
  • @mentions
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Archiving & Retention
  • Attendance Management
  • Attendance Tracking
  • Authentication
  • Automatic Backup
  • Automatic Notifications
  • Biometrics
  • Calendar Management
  • Chat
  • Client Portal
  • Collaboration Tools
  • Collaborative Review
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Compliance Management
  • Contact Database
  • Content Filter
  • Content Library
  • Content Management
  • Content Repository
  • Custom Development
  • Custom Fields
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Digital Signature
  • Distribution Management
  • Document Automation
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop Interface
  • Electronic Signature Capture
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Employee Communities
  • Engagement Analytics
  • Event Calendar
  • Event Management
  • Event Scheduling
  • File Management
  • Filtered Views
  • Forum / Discussion Board
  • Gamification
  • Ideation
  • Knowledge Base Management
  • Meeting Management
  • Microsoft Outlook Integration
  • Monitoring
  • Multi-Country
  • Offline Access
  • Permission Management
  • Personalized Profiles
  • Remote File Access
  • Resource Management
  • Rich Text Editor
  • Role Management
  • Role-Based Permissions
  • SSL Security
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Single Sign On
  • Software Development Kit
  • Survey Management
  • Surveys & Feedback
  • Third Party Integration
  • Two-Factor Authentication
  • Voting
  • Web Analytics

Integrations

  • Total integrations2
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations3
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AnswerHub vs. OnBoard

See how AnswerHub and OnBoard stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.