AnswerHub vs Ravetree Comparison

Overview

AnswerHub is an enterprise developer relations software for building custom privately or publicly facing communities.

Ravetree is an all-in-one work management solution for project-driven organizations and teams with tools for managing projects,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$29.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.1

(32)

5

4

3

2

1

11

15

5

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.4

(17)

5

4

3

2

1

9

6

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Easy to use Ability to segregate content into "spaces" if necessary Excellent help and support. I have never had to wait to talk to the vendor.
Gamification elements like badges, reputation points. An ability to control permission based on a reputation score as a kind of gratification for active users.
It is one of the excellent support with very responsive application. Also its a powerful tool for building knowledge based questions/answers.

Pros

That it is really user friendly; never heard of Ravetree until I began working at The Bookkeeper. Wonderful tool to track and prioritize tasks.
The comment section of RT is where I spend most of my time. I love the ability to comment and tag people directly in a conversation.
Having all the comments/files/etc. In one project space is awesome.

Cons

Issues can be closed and locked for comment by moderators. This is extremely frustrating to users when its clear the moderator does not understand the problem or simply makes a mistake.
Its difficult to navigate. Also issue can be locked or closed by the moderator which is really frustrating.
Managing spammers is not ideal. But same goes for many other similar products.

Cons

Sometimes, getting alerts can be difficult. If you miss an email, you may miss an update or a tag in Ravetree.
I have trouble finding tasks that I have marked complete. If i don't know the specific name it's hard to find them.
It's a mystery why that aspect of PM is so neglected by many other apps.
  • Vendor responds to reviews
  • Last review3 years ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features23
  • @mentions
  • API
  • Access Control
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Agile Software Development
  • Alerts / Escalation
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Automatic Notifications
  • Billable Hours Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Budget Control
  • Budgeting
  • Burndown Charts
  • Calendar Management
  • Categorization
  • Charting
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Collaborative Review
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Cost Estimating
  • Cost Tracking
  • Custom Development
  • Custom Fields
  • Custom Forms
  • Customer Database
  • Customizable Branding
  • Customizable Categories
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Visualization
  • Deadline Management
  • Defect Tracking
  • Dependency Tracking
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop Interface
  • Email Alerts
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Email Templates
  • Employee Communities
  • Employee Database
  • Employee Self Service
  • Estimating
  • Event Calendar
  • Event Scheduling
  • Expense Tracking
  • File Management
  • Filtered Views
  • Follow-up Scheduling
  • Forum / Discussion Board
  • Gamification
  • Goal Setting / Tracking
  • History Tracking
  • Ideation
  • Image Library
  • Invoice Management
  • Invoice Processing
  • Knowledge Base Management
  • Labeling
  • Labor Cost Reporting
  • Leave Tracking
  • Milestone Tracking
  • Multi-Currency
  • Multi-Department / Project
  • Multi-Location
  • Performance Reports
  • Permission Management
  • Pipeline Management
  • Planning Tools
  • Prioritizing
  • Process Control
  • Profitability Analysis
  • Progress Reports
  • Progress Tracking
  • Project Accounting
  • Project Budgeting
  • Project Estimating
  • Project Management
  • Project Notes
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Recurring Billing
  • Recurring Tasks
  • Referral Source Tracking
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Resource Allocation
  • Resource Management
  • Rich Text Editor
  • Role-Based Permissions
  • SSL Security
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Single Sign On
  • Skills Assessment
  • Software Development Kit
  • Summary Reports
  • Swimlanes
  • Tagging
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Team Calendars
  • Third Party Integration
  • Time & Expense Tracking
  • Time Off Requests
  • Timer
  • Timesheets
  • To-Do List
  • User Stories
  • Vacation Tracking
  • Version Control
  • Web Analytics
  • Workflow Management
  • Total features138
  • @mentions
  • API
  • Access Control
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Agile Software Development
  • Alerts / Escalation
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Automatic Notifications
  • Billable Hours Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Budget Control
  • Budgeting
  • Burndown Charts
  • Calendar Management
  • Categorization
  • Charting
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Collaborative Review
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Cost Estimating
  • Cost Tracking
  • Custom Development
  • Custom Fields
  • Custom Forms
  • Customer Database
  • Customizable Branding
  • Customizable Categories
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Visualization
  • Deadline Management
  • Defect Tracking
  • Dependency Tracking
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop Interface
  • Email Alerts
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Email Templates
  • Employee Communities
  • Employee Database
  • Employee Self Service
  • Estimating
  • Event Calendar
  • Event Scheduling
  • Expense Tracking
  • File Management
  • Filtered Views
  • Follow-up Scheduling
  • Forum / Discussion Board
  • Gamification
  • Goal Setting / Tracking
  • History Tracking
  • Ideation
  • Image Library
  • Invoice Management
  • Invoice Processing
  • Knowledge Base Management
  • Labeling
  • Labor Cost Reporting
  • Leave Tracking
  • Milestone Tracking
  • Multi-Currency
  • Multi-Department / Project
  • Multi-Location
  • Performance Reports
  • Permission Management
  • Pipeline Management
  • Planning Tools
  • Prioritizing
  • Process Control
  • Profitability Analysis
  • Progress Reports
  • Progress Tracking
  • Project Accounting
  • Project Budgeting
  • Project Estimating
  • Project Management
  • Project Notes
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Recurring Billing
  • Recurring Tasks
  • Referral Source Tracking
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Resource Allocation
  • Resource Management
  • Rich Text Editor
  • Role-Based Permissions
  • SSL Security
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Single Sign On
  • Skills Assessment
  • Software Development Kit
  • Summary Reports
  • Swimlanes
  • Tagging
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Team Calendars
  • Third Party Integration
  • Time & Expense Tracking
  • Time Off Requests
  • Timer
  • Timesheets
  • To-Do List
  • User Stories
  • Vacation Tracking
  • Version Control
  • Web Analytics
  • Workflow Management