AnswerHub vs Slab Comparison

Overview

AnswerHub is an enterprise developer relations software for building custom privately or publicly facing communities.

Slab is a knowledge hub for the modern workplace. We help teams unlock their full potential through shared learning and documentation....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$35.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.1

(32)

5

4

3

2

1

11

15

5

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.9

(32)

5

4

3

2

1

28

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Easy to use Ability to segregate content into "spaces" if necessary Excellent help and support. I have never had to wait to talk to the vendor.
Gamification elements like badges, reputation points. An ability to control permission based on a reputation score as a kind of gratification for active users.
It is one of the excellent support with very responsive application. Also its a powerful tool for building knowledge based questions/answers.

Pros

Congratulatory thanks messages on your posts are a nice touch that helps you feel as though your docs are actually being used when someone thanks you for them.
It has been nothing but positive, and I wish Slab further growth and a ton of happy users.
A sleek and intuitive wiki tool with outstanding search and the best customer support.

Cons

Issues can be closed and locked for comment by moderators. This is extremely frustrating to users when its clear the moderator does not understand the problem or simply makes a mistake.
Its difficult to navigate. Also issue can be locked or closed by the moderator which is really frustrating.
Managing spammers is not ideal. But same goes for many other similar products.

Cons

Slab was down for an hour due to some fire or windstorm something weird and I could hardly function.
Lack of text formatting (some can be accessed through keyboard shortcuts). Table integration could be more complex.
I *really* miss embedding PDFs. Slab lets you upload images... but that's it.
  • Vendor responds to reviews
  • Last review3 years ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features23
  • @mentions
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Brainstorming
  • Categorization
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Content Management
  • Custom Development
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Email Integration
  • Email Notifications
  • Employee Communities
  • Feedback Management
  • Forum / Discussion Board
  • Full Text Search
  • Gamification
  • Ideation
  • Indexing
  • Knowledge Base Management
  • Permission Management
  • Preview Functionality
  • Reporting & Statistics
  • Rich Text Editor
  • Role-Based Permissions
  • Search Functionality
  • Self Service Portal
  • Single Sign On
  • Software Development Kit
  • Tagging
  • Third Party Integration
  • Version Control
  • Web Analytics
  • Widgets
  • Total features35
  • @mentions
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Brainstorming
  • Categorization
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Content Management
  • Custom Development
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Email Integration
  • Email Notifications
  • Employee Communities
  • Feedback Management
  • Forum / Discussion Board
  • Full Text Search
  • Gamification
  • Ideation
  • Indexing
  • Knowledge Base Management
  • Permission Management
  • Preview Functionality
  • Reporting & Statistics
  • Rich Text Editor
  • Role-Based Permissions
  • Search Functionality
  • Self Service Portal
  • Single Sign On
  • Software Development Kit
  • Tagging
  • Third Party Integration
  • Version Control
  • Web Analytics
  • Widgets

Integrations

  • Total integrations2
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations13
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AnswerHub vs. Slab

See how AnswerHub and Slab stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.