AnswerHub vs VidyoCloud Comparison

Overview

AnswerHub is an enterprise developer relations software for building custom privately or publicly facing communities.

VidyoCloud is a web conferencing platform that helps corporate businesses, educational institutions, and healthcare organizations...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.1

(32)

5

4

3

2

1

11

15

5

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.2

(25)

5

4

3

2

1

11

10

3

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

Pros

Easy to use Ability to segregate content into "spaces" if necessary Excellent help and support. I have never had to wait to talk to the vendor.
Gamification elements like badges, reputation points. An ability to control permission based on a reputation score as a kind of gratification for active users.
It is one of the excellent support with very responsive application. Also its a powerful tool for building knowledge based questions/answers.

Pros

It is secure and it has some nice extra features like recording that can be very useful.
Easy to use, great for video calls, good audio. Ability to share presentations and have multiple users at one time into one call.
Great sound and video quality. When it works its a great meeting software.

Cons

Issues can be closed and locked for comment by moderators. This is extremely frustrating to users when its clear the moderator does not understand the problem or simply makes a mistake.
Its difficult to navigate. Also issue can be locked or closed by the moderator which is really frustrating.
Managing spammers is not ideal. But same goes for many other similar products.

Cons

The main issue that i have with this program is that it is so incredibly buggy. It consistently skips freezes and struggles with start up.
It can just make it somewhat annoying on trying to login quickly if there's another update to install or if you need to re-enter credentials. But this is a very minor concern.
It also has a tendency to fail when it comes to talking into the computer and doesn't relay voices over.
  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features23
  • @mentions
  • API
  • Access Control
  • Activity Dashboard
  • Automatic Notifications
  • Calendar Management
  • Call Recording
  • Collaboration Tools
  • Commenting
  • Communication Management
  • Compliance Management
  • Conferencing
  • Content Filter
  • Content Management
  • Custom Development
  • Customizable Branding
  • Data Import
  • Data Import/Export
  • Email Integration
  • Email Notifications
  • Employee Communities
  • Filtered Views
  • Forum / Discussion Board
  • Gamification
  • HIPAA Compliance
  • Ideation
  • Knowledge Base Management
  • On-Demand Webcasting
  • Permission Management
  • Rich Text Editor
  • Role-Based Permissions
  • Search Functionality
  • Secure Data Storage
  • Single Sign On
  • Software Development Kit
  • Third Party Integration
  • Two-Way Audio & Video
  • Video Call Recording
  • Video Conferencing
  • Video Management
  • Video Streaming
  • Web Analytics
  • Total features22
  • @mentions
  • API
  • Access Control
  • Activity Dashboard
  • Automatic Notifications
  • Calendar Management
  • Call Recording
  • Collaboration Tools
  • Commenting
  • Communication Management
  • Compliance Management
  • Conferencing
  • Content Filter
  • Content Management
  • Custom Development
  • Customizable Branding
  • Data Import
  • Data Import/Export
  • Email Integration
  • Email Notifications
  • Employee Communities
  • Filtered Views
  • Forum / Discussion Board
  • Gamification
  • HIPAA Compliance
  • Ideation
  • Knowledge Base Management
  • On-Demand Webcasting
  • Permission Management
  • Rich Text Editor
  • Role-Based Permissions
  • Search Functionality
  • Secure Data Storage
  • Single Sign On
  • Software Development Kit
  • Third Party Integration
  • Two-Way Audio & Video
  • Video Call Recording
  • Video Conferencing
  • Video Management
  • Video Streaming
  • Web Analytics

Integrations

  • Total integrations2
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations3
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AnswerHub vs. VidyoCloud

See how AnswerHub and VidyoCloud stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.