Atlassian Confluence Pricing, Features, Reviews & Comparison of Alternatives

Atlassian Confluence Reviews

Atlassian Confluence

Create, organize, and discuss work with your team.

4.43/5 (146 reviews)
15,551

From document creation to project collaboration, Confluence is today's way to share ideas, build community, and get work done all in one place, as a team. From technical teams and project management groups, to marketing, HR, legal, and finance - the more people in an organization that use it, the more value teams get from it.

Confluence embodies three primary product development principles relevant in today’s workplace:
• Everyone has a voice
• Information flows freely, and
• Work gets done

Confluence offers you one place to create, evolve, and capture all of your team's documents. It provides a way for your team to effectively get work done by providing the tools to create and document everything–from blogs, to meeting notes, to product requirements–all in one place.

Bring your work to life with project collaboration. Share ideas, discuss stumbling blocks, and resolve problems with the help of rich text editing tools, ready-made templates, in-line comments, page likes, and @-mentions, making it easy and fun to get work done.

Stay in the know with an extensive knowledge base. Publish guides, manuals, operating polices and more. Follow thought leaders in your org, see what's happening on other teams, access information quickly, and enable self-service. Deflect IT tickets and disperse knowledge. Adding Confluence to JIRA Service Desk has been shown to deflect up to 45%* of IT tickets.

Work Better together by integrating JIRA and Confluence. 72% of our customers combine our suite of products to effectively work as a team. JIRA + Confluence integration creates one unique, powerful, and flexible platform for every member of your team to collaborate together.

Avoid work silos and let Confluence illuminate the best ideas. Check out our infographic on how Confluence helps teams work smarter, together: http://bit.ly/2bAuzGr
www.atlassian.com

Atlassian Confluence Overview

Pricing

Starting from: $10.00/month
Pricing model: One-time License, Open-source, Subscription
Free Trial: Available (No Credit Card required)
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Devices

Web
Android
iOS

Business size

S
Small
M
Medium
L
Large
Compare App
Atlassian Confluence screenshot: Have a home for all your documents and organize them in a consistent structureAtlassian Confluence screenshot: Collaborate with your teammates using @-mentionsAtlassian Confluence screenshot: Use Confluence's powerful search engine to find what you need, when you need it.Atlassian Confluence screenshot: Ask your teammates important questions and get the answers right at your fingertips.Atlassian Confluence screenshot: Use our first class JIRA integration to add context to your issues in ConfluenceAtlassian Confluence screenshot: Team Calendars ensure your team is in the know on important launch dates.Atlassian Confluence screenshot: Create anything from meeting notes, product requirements documents, and more with our pre-made templatesAtlassian Confluence screenshot: Create meeting notes, project planning pages, and more.Atlassian Confluence screenshot: Share documents with anyone on your team so you can collaborate together.Atlassian Confluence screenshot: Assign important tasks to your teammates and create task lists for your projects.Atlassian Confluence screenshot: Apply add-ons from our marketplace to customize your page to fit your needs.Atlassian Confluence screenshot: Import files and media into your pages to add context, and provide feedback on attachments.Atlassian Confluence screenshot: Create roadmaps to keep your team on track for important projects and launchesAtlassian Confluence screenshot: Use the dashboard to stay on top of all updates within your team and discover more with popular pages that are trendingAtlassian Confluence screenshot: Use in-line comments to provide specific feedback on projects and pagesAtlassian Confluence screenshot: Use page comments, @-mentions, and likes to provide your teammates with feedback on the work they are doing.Atlassian Confluence screenshot: Collaborate with your team and receive notifications on the go with the Confluence mobile app.Atlassian Confluence screenshot: Centralize

Atlassian Confluence Reviews (146)

Most positive review

 An Industry Standard

We use Confluence as our user documentation for our SaaS products, and a separate instance for internal documentation. The editing tools for generating content are superior to other products, and we actually removed content generation from ZenDesk so that we could generate in confluence and ...

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Reviewed 25th of April, 2016 by Fred DeCaro III

Most critical review

 Collaboration wiki

Formatting can be fickle Does not display Word or Excel files nicely Does not allow links to files on mounted drives Will not copy and paste attachments straight from email Hierarchical permission structure can make it difficult to share content selectively Administration is not well aligned ...

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Reviewed 6th of October, 2016 by Project Manager

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Atlassian Confluence Screenshots (18)

Atlassian Confluence screenshot: Have a home for all your documents and organize them in a consistent structureAtlassian Confluence screenshot: Collaborate with your teammates using @-mentionsAtlassian Confluence screenshot: Use Confluence's powerful search engine to find what you need, when you need it.Atlassian Confluence screenshot: Ask your teammates important questions and get the answers right at your fingertips.Atlassian Confluence screenshot: Use our first class JIRA integration to add context to your issues in ConfluenceAtlassian Confluence screenshot: Team Calendars ensure your team is in the know on important launch dates.Atlassian Confluence screenshot: Create anything from meeting notes, product requirements documents, and more with our pre-made templatesAtlassian Confluence screenshot: Create meeting notes, project planning pages, and more.Atlassian Confluence screenshot: Share documents with anyone on your team so you can collaborate together.Atlassian Confluence screenshot: Assign important tasks to your teammates and create task lists for your projects.Atlassian Confluence screenshot: Apply add-ons from our marketplace to customize your page to fit your needs.Atlassian Confluence screenshot: Import files and media into your pages to add context, and provide feedback on attachments.Atlassian Confluence screenshot: Create roadmaps to keep your team on track for important projects and launchesAtlassian Confluence screenshot: Use the dashboard to stay on top of all updates within your team and discover more with popular pages that are trendingAtlassian Confluence screenshot: Use in-line comments to provide specific feedback on projects and pagesAtlassian Confluence screenshot: Use page comments, @-mentions, and likes to provide your teammates with feedback on the work they are doing.Atlassian Confluence screenshot: Collaborate with your team and receive notifications on the go with the Confluence mobile app.Atlassian Confluence screenshot: Centralize

Specifications

Intended Users
Large Enterprises, Mid Size Business, Non Profits, Small Business
Devices Supported
iPhone-iPad, iPhone, iPad, Linux, Mac, Windows, Web-based
Supported Languages
English, French, German, Japanese, Korean, Portuguese, Russian, Spanish
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

Atlassian Confluence Pricing

Starting from: $10.00/month

Pricing model: One-time License, Open-source, Subscription

Free Trial: Available (No Credit Card required)

10-Users for $10

Competitors Pricing

SpiraPlan

Starting from: $9.99/month
Pricing model: One-time License, Subscription
Free Trial: Available (No Credit Card required)

AnswerHub

Starting from: $500.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Bloomfire

Starting from: $450.00/month
Pricing model: Open-source, Subscription
Free Trial: Available

Users who visited Atlassian Confluence also visited

Key Features of Atlassian Confluence

  • OnDemand or Hosted
  • Space Directory
  • Knowledge Base
  • Rich Text Editor
  • Drag and Drop Editing
  • Advanced Table Editing
  • Task Notifications
  • Livesearch Macro
  • Advanced Search
  • JIRA Integration
  • Custom Layouts
  • Massive Plugin Ecosystem
  • Dashboard
  • Calendars
  • Share Button
  • Unlimited Spaces
  • Open API
  • Real Time Editing
  • Macros/Add-ons
  • Version Control
  • Email Integration
  • Document Management
  • Content Management
  • Project Management
  • Automatic Notifications
  • Collaborative Workspace
  • Drag & Drop Interface
  • Task Tracking

Benefits

-One platform that houses content creation, real time editing, document management, social features, and more
-Industry trusted by 30,000+ organizations
-First class JIRA integration
-Flexible enough to grow with your team and your organization through a consistent and logical organization method
-Available on both desktop and mobile native apps

Alternatives to Atlassian Confluence

Videos

Pawe¿ Ptasznik

Extrem usefull

10/08/2017

Pros

Great tool for reposintign and create any kind of document, with extended functionality to import diagrams, excel sheet, etc.

Cons

It should have improved calculating sheets which could include excel formulas and more advanced view for documents.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Daniela Santisteban

Good as a wiki - subpar search capabilities

09/08/2017

Pros

Easy to learn Easy to curate The integration with JIRA is pretty much essential for our organization

Cons

Search is awful! Feels like "Bing" There's no automatically created "web maps" of webpages that tie to one another.... if a person doesn't keep track of page creation then it can create a mess of a web.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Krissy Gray

We use Confluence to manage our product requirements and specifications

08/08/2017

We are able to share documentation and product reviews between the people designing and writing our code. We can easily reference and edit these from anywhere since it is web based and we can integrate it with other systems.

Pros

Communicates between other products pretty easily. We have ours communicate to Jira, Teamsupport, Fogbugs, Teamcity, Mightybell, etc. It is a central location for documentation and requirements. Links to our ticketing software, etc.

Cons

Can be a little difficult to learn to use properly and can be quiet massive to manage if not done properly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jessica England

Collaborative and intuitive, great for detailed documentation

08/08/2017

Collaborative with all involved departments/teams, organization and documentation of estimates and processes, helpful to store and reference information as needed

Pros

It's a great place to store and document process/information that multiple employees may need to reference. We also use as a sharing tool request estimates and information from other departments. It's a one stop shop for collaborative between different teams, which is critical at my Agency.

Cons

Can be tricky at first to figure out how the pages are structured, I had a hard time finding my saved documents. But once I figured out the favorites feature I started to favorite documents I repeatedly reference and spaces I visit to make navigation easier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Raja Gangula

Easy to use and save valuable information which can be retrieved on demand basis

18/07/2017

Team Collaboration Knowledge base documents

Pros

Easy to create "how to" articles, Knowledge base pages Easy to keep the documents/pages up to date Notifications upon add/update content Like and Share documents

Cons

Can be little more intuitive and customizable Doesn't have place for document repositories Implementing Compliance/Governance is not easy

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Vijay Raman

The best software for Agile/Scrum

18/07/2017

Program management

Pros

I have used every single aspect of Confluence including their Jira, Bamboo, and Kanban boards. I must say that without this software, I will find it really difficult to get things done. - I like how the code reviews and test issues are linked to the original issue - The Kanban board provides a really great interface for following issue priority and resource allocation - The Agile boards provide the best interface for following the Scrum process

Cons

- Sometime the Spints on agile boards can get messed up when any of the fields are tweaked - There is no way to link issues right from 'Edit' page in Jira.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Fabio Mazzo

Verified Reviewer

Good but could be better

13/07/2017

Pros

It's a good product, having all the documentation of a project, minutes of meetings and decision documents in one place with ease access for all makes the team's day-to-day life a lot easier. I not know any better product.

Cons

Although it does not know another better product that does not mean that the product is excellent. It fulfills the promise, but it has several problems, the ones that most disturb me are: - The performance is suffering, even the Cloud version presents constant slowness; - The strcture of documents is not so intuitive; - There is a lack of a powerful search of the documents;

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: GetApp
Helpful?   Yes   No
Read more
Stephanie Ray

I love Confluence for collaborating on team documentation

12/07/2017

Amazing concurrency and document sharing tool for dev teams.

Pros

I love the integration with JIRA, specifically that when referencing tickets, the ticket status updates dynamically in Confluence. Equal to that, I'm a huge fan of the versioning control and the ability to comment on documents both inline at the text level and also on the overall document. Great alerts system, too, whereby you can customize how frequently you want to get alerts... And also that when someone else has updated a shared document, your email alert shows you in highlighted form what just got changed. This is an essential document collaboration tool.

Cons

Hard to find a major flaw with Confluence. I imagine it would be the price point. It's only a valid tool if you're integrated with Jira, otherwise, google docs might suffice. As for price, the cost jump is monthly for up to 10 users... then for up to 15 users? Where do they get the amount monthly for 5 more users?

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sanjeev Kumar

Prepare documentry online

12/07/2017

Pros

We used this tool as a documentary of our project. So we donot need to shared the updated document every time. user visit on confluence and see the update

Cons

In my experience, I never see any cons of this product. it well integrated with others. I like to use this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Johnny Wolfenstein

Great Wiki Software for Remote Teams!

27/06/2017

Pros

Confluence has made the flow of information and documentation very easy for a remote team. It is very intuitive and easy to use for multiple users.

Cons

I've utilized other wiki software and while I prefer Confluence, it is typically priced a little higher than the other software I've tried.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more

Who is Atlassian Confluence For?

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