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Atlassian Confluence vs AnswerHub Comparison

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Overview

Confluence is a shared workspace to create and manage all your work. From product roadmaps to creative briefs, help your...

AnswerHub is an enterprise developer relations software for building custom privately or publicly facing communities.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$5.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

855

703

147

21

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.1

(32)

5

4

3

2

1

11

15

5

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

I especially like the ease at which it publishes great pages. My team has picked up on the friendly UI pretty quickly which lowers the bar to participate.
Overall, Confluence is best when used in conjunction with Jira and other software. I don't think Confluence is the best tool for writers and editors, but it works great for tech teams.
Confluence is a good tool to share documents; it offers a good search function and the solid level of templates available make the software easy to use.

Pros

It is one of the excellent support with very responsive application. Also its a powerful tool for building knowledge based questions/answers.
Gamification elements like badges, reputation points. An ability to control permission based on a reputation score as a kind of gratification for active users.
Easy to use Ability to segregate content into "spaces" if necessary Excellent help and support. I have never had to wait to talk to the vendor.

Cons

It has interruptions problem will make it useless. Design by Groupthink so its lack of design commit features.
It can be a bit difficult to navigate if you’re not working in Confluence frequently and you’re not familiar with how your organization has configured the project trees.
For example, I could not figure out a way to prevent a Unix filename string from being broken on a slash due to wraparound. There should be a way to mark a string as "non-breaking", but there is not.

Cons

Issues can be closed and locked for comment by moderators. This is extremely frustrating to users when its clear the moderator does not understand the problem or simply makes a mistake.
Its difficult to navigate. Also issue can be locked or closed by the moderator which is really frustrating.
Managing spammers is not ideal. But same goes for many other similar products.
  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features46
  • @mentions
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Automated Scheduling
  • Automatic Notifications
  • Calendar Management
  • Calendar Sync with Google
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Content Management
  • Custom Development
  • Customizable Branding
  • Customizable Templates
  • Data Synchronization
  • Disaster Recovery
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop Interface
  • Email Integration
  • Email Notifications
  • Employee Communities
  • Event Management
  • Feedback Management
  • File Management
  • Forum / Discussion Board
  • Full Text Search
  • Gamification
  • Ideation
  • Knowledge Base Management
  • Microsoft Outlook Integration
  • Multimedia Support
  • Permission Management
  • Planning Tools
  • Preview Functionality
  • Project Management
  • Project Planning
  • Project Tracking
  • Real Time Data
  • Rich Text Editor
  • Role-Based Permissions
  • Search Functionality
  • Single Sign On
  • Software Development Kit
  • Status Reporting
  • Tagging
  • Task Tracking
  • Template Management
  • Third Party Integration
  • Version Control
  • Web Analytics
  • Total features23
  • @mentions
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Automated Scheduling
  • Automatic Notifications
  • Calendar Management
  • Calendar Sync with Google
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Content Management
  • Custom Development
  • Customizable Branding
  • Customizable Templates
  • Data Synchronization
  • Disaster Recovery
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop Interface
  • Email Integration
  • Email Notifications
  • Employee Communities
  • Event Management
  • Feedback Management
  • File Management
  • Forum / Discussion Board
  • Full Text Search
  • Gamification
  • Ideation
  • Knowledge Base Management
  • Microsoft Outlook Integration
  • Multimedia Support
  • Permission Management
  • Planning Tools
  • Preview Functionality
  • Project Management
  • Project Planning
  • Project Tracking
  • Real Time Data
  • Rich Text Editor
  • Role-Based Permissions
  • Search Functionality
  • Single Sign On
  • Software Development Kit
  • Status Reporting
  • Tagging
  • Task Tracking
  • Template Management
  • Third Party Integration
  • Version Control
  • Web Analytics

Integrations

  • Total integrations83
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations2
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Atlassian Confluence vs. AnswerHub

See how Atlassian Confluence and AnswerHub stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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