This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

Confluence vs Google Docs Comparison

Search

Add to Compare

Recommended for you

Wrike

4.2

Bitrix24

4.0

Connecteam

4.8

DocuWare

4.6

Bynder

4.4

PandaDoc

4.5

Good recommendations?

Overview

Category Leaders

Confluence is a shared workspace to create and manage all your work. From product roadmaps to creative briefs, help your...

Google Docs is an online word processor that lets you create and format text documents and collaborate with other people in real time.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

5

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

6

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

984

763

158

24

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5

4

3

2

1

19,110

5,754

726

54

14

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

It is a great great tool for creating documents like PRDs and Information Documents of Projects and then sharing with team members to view and collaborate.

Irfan A.

This tool is an excellent knowledge base. This is the primary use for it that we have, and it does it perfectly.

EA

Edward A.

Confluence is reliable and offers a good set of functionalities and features, the capacity to organize and edit documentation online is great.

Diego V.

Pros

As good or better than any other wordprocessing software. The bonus is that it seamlessly integrates with other google software.

Kerry W.

Some of the most prominent features of this app are. It's powerful and has a very elegant and simple user interface.

AR

Anonymous Reviewer

I love how easy it is to use and how file sharing is super integrated. The quality for the cost of the product is super.

LT

Logan T.

Cons

Searching was severely handicapped, and no linking of documents was really feasible. There was also poor management of permissions.

TR

Thomas R.

Sometimes I have difficulties with formatting some of the tables as it is frustrating when it does not follow what you want it to do and it takes a while to correct the mistake.

Modesta M.

Performance over the last 6 months has degraded and it's now really slow. The over-arching user management is really confused.

JT

Jamie T.

Cons

Some options are missing from it, but that is to be expected from a web-based app. The only thing I dislike is how hard it is to open the documents generated in Google Docs through other software.

BT

Boris T.

The icons are small and it's easy to accidentally press the wrong button or hit the wrong combination of keystrokes and change the menu into tiny icons with no explanations.

SA

Sarah A.

Small but still annoying missing features - for example, the live word counter stops showing the word count at 20,000 characters for absolutely no reason.

AR

Anonymous Reviewer

  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review2 days ago

Key features

  • Total features77
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Assignment Management
  • Audio File Management
  • Audit Trail
  • Brainstorming
  • Calendar Management
  • Cataloging/Categorization
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Content Management
  • Customizable Branding
  • Customizable Templates
  • Data Security
  • Discussions / Forums
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Due Date Tracking
  • Email Management
  • Feedback Management
  • File Management
  • File Sharing
  • Full Text Search
  • Gamification
  • Gantt/Timeline View
  • Goal Setting / Tracking
  • Idea Management
  • Idea Ranking
  • Ideation
  • Information Governance
  • Knowledge Base Management
  • Knowledge Management
  • Milestone Tracking
  • Mind Maps
  • Mobile Access
  • Notes Management
  • Planning Tools
  • Prioritization
  • Product Roadmapping
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Tracking
  • Real Time Data
  • Real Time Editing
  • Release Planning
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Resource Management
  • Rich Text Editor
  • Risk Management
  • Search/Filter
  • Self Service Portal
  • Status Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Team Chat
  • Template Management
  • Text Editing
  • Third Party Integrations
  • Unified Directory
  • Version Control
  • Visualization
  • Workflow Management
  • Total features6
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Assignment Management
  • Audio File Management
  • Audit Trail
  • Brainstorming
  • Calendar Management
  • Cataloging/Categorization
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Content Management
  • Customizable Branding
  • Customizable Templates
  • Data Security
  • Discussions / Forums
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Due Date Tracking
  • Email Management
  • Feedback Management
  • File Management
  • File Sharing
  • Full Text Search
  • Gamification
  • Gantt/Timeline View
  • Goal Setting / Tracking
  • Idea Management
  • Idea Ranking
  • Ideation
  • Information Governance
  • Knowledge Base Management
  • Knowledge Management
  • Milestone Tracking
  • Mind Maps
  • Mobile Access
  • Notes Management
  • Planning Tools
  • Prioritization
  • Product Roadmapping
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Tracking
  • Real Time Data
  • Real Time Editing
  • Release Planning
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Resource Management
  • Rich Text Editor
  • Risk Management
  • Search/Filter
  • Self Service Portal
  • Status Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Team Chat
  • Template Management
  • Text Editing
  • Third Party Integrations
  • Unified Directory
  • Version Control
  • Visualization
  • Workflow Management

Integrations

  • Total integrations114
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Zapier
  • Zendesk
  • Total integrations289
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Zapier
  • Zendesk

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Confluence logo

Confluence

Great documentation app

Reviewed 6 years ago

We used ms word or google docs for the requirements and design documentation. Since confluence has been well integrated in JIRA, Agile boards and the rest of atlassian products we have moved to document all our design and requirements in there. It becomes very simple to click through he tickets to the main requirements and also collaborate on changes while they are being made.

Pros

Collaboration, Integration with JIRA, Hierarchy of pages

Cons

Google docs like parallel typing capability lacking.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Confluence logo

Confluence

Confluence - handy tool with some shortcomings

Reviewed 8 months ago

In all good . However there is room for improvement most notably in the area of import, error messages and the beautifying aspects of it.

Pros

Working with Confluence is easy to do and to learn. Copy and pasting works from documents and you can quickly create good looking documents.

Cons

The import functionality for word is sub par. Now I need to upload to google docs and import as google doc rather than word. The error messages sometimes are on the level of "something went wrong"

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Confluence logo

Confluence

Needs improvements.

Reviewed 3 years ago
Pros

It's more proficient than Google Docs but still lacks quality.

Cons

1. Anchors on the page doesn't work. 2. There is no way to share to outsiders at least with a "View" mode. It's a big disadvantage comparing to Google Docs. 3. If you want to change 1 word you need to do: 1. press Edit button. 2. Edit a word. 3. Press Publish. Too many steps. 4. Not clear how to use folders and structure the files. Why create your own wheel if it's just a simple folders structuring?

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Confluence logo

Confluence

A good collaboration platform

Reviewed a year ago
Pros

It works as google docs, it is integrated with other Atlassian tools and it's easy to manage

Cons

it's expensive and some integration works better on other similar tools like google docs

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Confluence logo

Confluence

Good collaboration and Wiki software if you want tight JIRA integration or don't like Google Drive

Reviewed 4 years ago

Good collaboration Wiki software for people who want to keep track of everything in one place, especially if they use JIRA project management software for tighter end-to-end integration.

Pros

Good features in a Wiki that connect directly to the project management software JIRA. If you're looking for end-to-end system, JIRA and Confluence are a good combination. Easy to use and relatively easy to setup, most people can understand Confluence quickly. Organization is slightly easier and better to follow than Google Docs.

Cons

With Google Docs taking over the world, there's less of a need for Confluence and Wikis. Also, the features are "meh" for the price especially because Google Docs are free, or Google Apps come with lots of other products.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Confluence logo

Confluence

Glorified Wiki/Intranet

Reviewed 2 years ago
Pros

Confluence has lots of features e.g. spaces, wiki like editing pages, basic intranet functionality, ability to integrate 3rd party services. It empowers end users to create content and share it which is great.

Cons

Biggest negatives It is very hard to create something pretty. Search across spaces is terrible. Can't search within documents it links to. Integration of 3rd party services e.g. Google Docs is poorly supported and doesn't always work. It is confusing about how/when to use it. Your use cases can get confusing what tool to use. e.g. Do I document it in confluence? Google docs, Dropbox paper, etc and link to it from confluence? Something else? But confluence doesn't search google docs.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Confluence logo

Confluence

Not as collaborative as Google docs, but things aren't lost in the abyss of Google docs

Reviewed 2 years ago

For a company that has 3 offices in different cities, it's helpful for managing documents.

Pros

Confluence has structure for document management which is very helpful. It also ties into Jira well, so if you're using that for development, it's a good fit.

Cons

It's not as easy to use (intuitive) or as collaborative as Google docs. Also, the table feature isn't great (sorting, etc.)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Confluence logo

Confluence

A nice documentation tool in the Atlassian-world.

Reviewed 4 years ago

A chance to better document process, edge cases, commands and more!

Pros

This product can integrate directly with JIRA. There are a ton of tools to help you create valuable documentation for your team.

Cons

The price was sky high compared to Google Docs (if your company already pays for GSuite) or something like a Github Wiki

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Confluence logo

Confluence

Good system for SOPs

Reviewed 2 years ago

It's a good way to keep track of data that you need your team to have access to and that needs to be updated and accessed regularly.

Pros

It's an easy system for SOP management. Better than Google Docs in my opinion since it's more robust and organized.

Cons

It's tricky to get the docs that I need to people who are not users of the system. Like, if you have to share something with a client or contractor.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Confluence logo

Confluence

Imo the best tool for documentation with one flaw

Reviewed 3 years ago

Documentation

Pros

It is very easy to use and manage. One can create and maintain aesthetically pleasing technical documents very easy

Cons

Sharing and access. It requires to add all users to confluence which at the end of the day just loses by google docs

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Confluence logo

Confluence

Super flexible repository for documentation and collaboration

Reviewed 3 years ago
Pros

Confluence is a more flexible and collaborative version of google docs. It has all kinds of features built for power users

Cons

It takes a fair amount of time investment to pick up the more advanced and subtle features of the platform.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Confluence logo

Confluence

Confluence team collaboration

Reviewed 3 years ago

The concept and goal is quite good, but it's clunky. For those using Gmail for work, I believe that proper use of Google docs is better.

Pros

The main landing page lets you see what you've recently worked on and set up teams or groups with views of each, so you can package up your work into a folder-like system.

Cons

It's convoluted and has long lists of items to scan to find what you're looking for. I just don't find it intuitive and find that I have to go to the last resort - the search button, which isn't that reliable.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Confluence logo

Confluence

Just getting the hang of it at this point

Reviewed 10 months ago

I'm pretty new to it still, but I have high hopes for our future using Confluence.

Pros

Having a centralized place for documentation on our project is a must, and Confluence makes sharing that information very simple.

Cons

I was hoping for an active sync feature like what Google Docs has, so I could work on a document remotely with other teammates.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Confluence logo

Confluence

Glorified Wikipedia site for businesses

Reviewed 3 years ago
Pros

After their redesign last year, Confluence workflows have gotten intuitive and fluid. Duplicating pages, creating sections, etc. are similar to Google Doc.

Cons

Confluence is still very clunky and confusing to navigate in-between pages, which discourages users to create/update documents as much as they should. It's also hard to link between Confluence and other document ecosystem like Google doc, which leads to multiple sources of truth.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Confluence logo

Confluence

Tool helps in Build Wiki Documents to the internal organisation & sharing ideas, knowledge

Reviewed 5 months ago

This is a must tool to document the applications and steps to some process, it dose more than a normal google docs, totally great experience with it

Pros

Confluence is a best tool for this purpose of documenting, it features a exuberant number of plugins to construct a document , so many are advances and have to learn, one important plugin that i use is the Architecture diagram building editor, Using these collection of plugins you can build any type of documentations, on each document the people can comment, like etc, and it also captures the number of views and its trend graft it has a advanced export import feature, where in we can export the document in form of different formats, & import a xml format file into the document project space. we can also select set of pages to export. we use it to contract all our architecture diagrams and document them

Cons

it has a annoying email notification which use to pile up on every update, but i don't see them now a days, i think they have fixed it, other then this small issue i don't see any issues in this

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Confluence logo

Confluence

Documentation, collaboration and project artifacts have never been so easy to control.

Reviewed 3 years ago
Pros

Confluence is a great tool for keeping track of team discussions, meetings, decisions, etc. As a stand alone product it works well in assisting teams in being more collaborative and organized. When combining it with other Atlassian applications like JIRA you are able to use it's full feature set. We use it on projects to document a project and have a single repository for all project artifacts including documents, meeting notes, change control, project requirements, etc.

Cons

Google docs has some features that confluence is just now getting. Seems like confluence is playing catch up to some of the other collaborative products out there.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Confluence logo

Confluence

Old school

Reviewed a year ago

Supposed to be an intranet, but old tech leaves aot to be desired in the age of Google Docs and Office365. Heavily reliant on add ins for a rich experience.

Pros

Easy to track updates, versions, etc. As a repository, this information is easily accessible and transparent to see revisions.

Cons

Lack real-time collaboration between users, leading to stepping on toes when trying to work on in the same boat page. Changes must be merged later.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Confluence logo

Confluence

Couldn't Function Without Confluence

Reviewed 2 months ago

Overall, Confluence is an excellent tool for all things product Management. We use it writing blogs, PRDs, & roadmap design. Honestly we would be lost without it.

Pros

Integration with JIRA & Single Sign On Easy to collaborate with teammates Easy to share ideas, rational & thought process for decision making Much better than Google docs

Cons

Organizing content is challenging External sharing

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Confluence logo

Confluence

Confluence is the software that focus on teams over projects and communication over sprints.

Reviewed 3 years ago

I think the pricing makes it hard to recommend over free tools with similar features.

Pros

Confluence is really a tool for documentation and its best feature is the google docs style comments on your team's doc's. It simply gives context to all the feedback from the team.

Cons

Al tho is a really nicely curated set of features it hard to justify the pricing for features you can get for free on products like google docs.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Confluence logo

Confluence

Documentation made easy

Reviewed 2 years ago

Working in a large organisation can be difficult but with confluence, we can find all the necessary documents with history sharing available at one place.

Pros

With confluence, I can easily create and share documents within the organisation. The organisation of each documents within workspaces makes it very useful compared to google docs.

Cons

New users can find it difficult to understand the product. There are a lot of hidden features that are useful but not visible properly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Confluence logo

Confluence

This works well with JIRA.

Reviewed 3 years ago

This has been used for API Documentation for my team. Everybody can access the document easily so collaborating with other team becomes easy.

Pros

• Works well with JIRA • nice documentation as a single source of truth • nice document tree, foldering, and access control

Cons

• for all their nice functionalities, i still prefer to do it on Google Docs as i feel more flexible and powerful • this also comes with a price like JIRA

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Confluence logo

Confluence

Consuse option for an intranet

Reviewed 2 years ago

We tries Confluence as an option for intranet because need some tool that allows users to add/modify intranet content.

Pros

Easy to deploy and start using. Nice user interface.

Cons

It seems kind of buggy sometimes but the worst feature is to modify the page links if a page name is modified (different from what Google Docs or other links do)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Confluence logo

Confluence

The Only Collaboration Platform You Ever Need

Reviewed a year ago

The software provides a great documentation platform equally helpful for our team and our clients. It encourages team members to make edits and also keeps track of all the changes along with the author name.

Pros

- The best documentation and knowledge base solution available - Perfect integration with Trello and Jira - Far more advanced than the competitors such as Google docs - Easily share specific documents with your clients - Powerful editor interface

Cons

- Smoother and more comprehensive integration with MS office would be a nice touch - The permission model could be made less complex

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Confluence logo

Confluence

I miss Google Docs!

Reviewed 2 years ago
Pros

- our team switched from Google Docs/Drive to Confluence for shared documentation - the search and discovery functionality is quite good, and pages can be organized into logical ways with more flexibility than folders in GDrive

Cons

- not flexible at all - poor mobile experience - commenting/collaborating not intuitive or as easy as Google

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Confluence logo

Confluence

Excellent layout and functionality

Reviewed 5 years ago

Great team collaboration tool. Something similar to google docs on steroids! The group is able to stay on track manage updates and work across platforms. Tracked changes are simple and you can use the enterprise software to track progress and make changes.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Google Docs logo

Google Docs

The Backbone of Any Software Business

Reviewed a month ago

Easy, Hassle-free, Collaborative and Swift.

Pros

Google Docs is easy to navigate and collaborate with colleagues. The interface is clean and the commenting functions are built with the user in mind. Overall, the Google Software Toolkit is and a great foundation for any modern startup.

Cons

Google Docs does not have the same customisation and power that Microsoft Word or Confluence do.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Google Docs logo

Google Docs

Really generic, great for everything, not for anything

Reviewed a year ago

Great, I would never change for its competitors for the basic functions. Really functional. Confluence has some aspects that should be incorporated to this product!!

Pros

- Really easy to use, really versatile - Receives new features frequently - Tied up to other Google products - Pricing is really good - Almost everyone knows and operate the basic functions - Has connection and plugin with other applications

Cons

I feel like that for business, could have a better knowledge base, meaning that the documents could have a structure favorable to searching and indexing and they could have a nicer way to organize its various types of files and documents among your Drive. We basically miss the hierarchy of information and the possible governance over files

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Google Docs logo

Google Docs

A solid solution for collaborative document authoring

Reviewed 2 years ago

Flawless. Working with my colleagues in my company and also many external organizations that I provide consulting, is a breeze. Organization is easy and with versioning there is no need to create any copy of a document ever. A single point of truth as they say, is easily achieved, and everyone involved knows where to find what at any time. If you spend a little time to create 2-3 protocols on how a...

Pros

The Google Docs platform offers a variety of office document authoring environments, that we all used to get from Microsoft (and Lotus 1-2-3) for the older users like me. It was from the beginning that I tried the tools, that the easy way of collaborating with others took me by surprise. I still use Google Docs to author documents together with my team and it our official solution for our spreadsheets. Google...

Cons

I would like for the Google Slides to be a little more modernized. For instance the morph transition from Microsoft's PowerPoint is a great addition to any lecturer or presenter that wants to create easy transitions between slides that convey their narrative to motion, and guide the audience's eyes to the focal point of the presentation. Also, the embedding of documents, especially presentations, would...