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Confluence vs Guru Comparison

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Overview

Category Leaders

Confluence is a shared workspace to create and manage all your work. From product roadmaps to creative briefs, help your...

Category Leaders

Guru is a company wiki that works in your workflow, so the information you need to do your job is always at your fingertips.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

55

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

12

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

2.7K

5

4

3

2

1

1.5K

1K

205

28

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.6

85

5

4

3

2

1

57

24

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

This tool is an excellent knowledge base. This is the primary use for it that we have, and it does it perfectly.
It is a great great tool for creating documents like PRDs and Information Documents of Projects and then sharing with team members to view and collaborate.
Confluence is reliable and offers a good set of functionalities and features, the capacity to organize and edit documentation online is great.

Pros

Guru has been super helpful in the past to look up quick pieces of info. Whether it's internal product knowledge or processes, or any other crucial tribal info, it's great to reference.
I love the user interface--it is perfect and I love easy-to-use software. Moreover, it is extremely intuitive with figuring out how to use the app and pull information from it.
Easy and intuitive to use, good for decentralization and shared accountability.

Cons

Sometimes I have difficulties with formatting some of the tables as it is frustrating when it does not follow what you want it to do and it takes a while to correct the mistake.
Searching was severely handicapped, and no linking of documents was really feasible. There was also poor management of permissions.
Performance over the last 6 months has degraded and it's now really slow. The over-arching user management is really confused.

Cons

I never used it it was so hard to search for information and I wasnt always sure that the information was up to date. Do not have these problems with Guru.
It's really a pain when you need to edit already existing cards.
What I like least, there hasn't been much that I've found with Guru that is bad. Only thing that has caused some trouble is the plug-in makes Chrome crash every so often.
  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last review16 days ago

Key features

  • Total features84
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Assignment Management
  • Audio File Management
  • Audit Trail
  • Brainstorming
  • Calendar Management
  • Cataloging/Categorization
  • Categorization/Grouping
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Content Management
  • Content Publishing Options
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Discussions/Forums
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Due Date Tracking
  • Email Management
  • Employee Activity Monitoring
  • Feedback Management
  • File Management
  • File Sharing
  • Full Text Search
  • Gamification
  • Gantt/Timeline View
  • Goal Management
  • Goal Setting/Tracking
  • Idea Management
  • Idea Ranking
  • Ideation
  • Information Governance
  • Innovation Management
  • Knowledge Base Management
  • Knowledge Management
  • Marketing Calendar
  • Milestone Tracking
  • Mind Maps
  • Mobile Access
  • Planning Tools
  • Portfolio Management
  • Prioritization
  • Productivity Tools
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Tracking
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Real-time Updates
  • Release Planning
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Resource Management
  • Rich Text Editor
  • Risk Management
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Self-Learning
  • Single Sign On
  • Stakeholder Defined Attributes
  • Status Tracking
  • Strategic Planning
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Template Management
  • Text Editing
  • Third Party Integrations
  • To-Do List
  • Traceability
  • Unified Directory
  • Version Control
  • Visualization
  • Wiki
  • Workflow Management
  • Total features45
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Assignment Management
  • Audio File Management
  • Audit Trail
  • Brainstorming
  • Calendar Management
  • Cataloging/Categorization
  • Categorization/Grouping
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Content Management
  • Content Publishing Options
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Discussions/Forums
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Due Date Tracking
  • Email Management
  • Employee Activity Monitoring
  • Feedback Management
  • File Management
  • File Sharing
  • Full Text Search
  • Gamification
  • Gantt/Timeline View
  • Goal Management
  • Goal Setting/Tracking
  • Idea Management
  • Idea Ranking
  • Ideation
  • Information Governance
  • Innovation Management
  • Knowledge Base Management
  • Knowledge Management
  • Marketing Calendar
  • Milestone Tracking
  • Mind Maps
  • Mobile Access
  • Planning Tools
  • Portfolio Management
  • Prioritization
  • Productivity Tools
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Tracking
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Real-time Updates
  • Release Planning
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Resource Management
  • Rich Text Editor
  • Risk Management
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Self-Learning
  • Single Sign On
  • Stakeholder Defined Attributes
  • Status Tracking
  • Strategic Planning
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Template Management
  • Text Editing
  • Third Party Integrations
  • To-Do List
  • Traceability
  • Unified Directory
  • Version Control
  • Visualization
  • Wiki
  • Workflow Management

Integrations

  • Total integrations146
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite
  • Total integrations39
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

AvatarImg
AvatarImg

Jack M.

Verified reviewer

Computer Software, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Confluence logo

Confluence

Fine solution, better options out there

Reviewed 3 years ago

It's a fine software but I would recommend utilizing Guru or something that's more up to date. Confluence can just take a really long time to search through.

Pros

The software is a place where you're able to store all relevant information which is nice. Individuals are able to upload documents, 1-pagers, etc.

Cons

It's pretty tough to navigate and find what you are looking for. The ease of use is definitely not there.

BJ
AvatarImg

Becky J.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Confluence logo

Confluence

My company uses Confluence to track projects throughout our organization.

Reviewed 5 years ago
Pros

It seems to have a large range of functionalities and it works well with other products (JIRA, GSuite, etc.). I'm currently trying to build out a process for people across the org to use. There are nice benefits, like the ability to make a template that others can duplicate and fill out. In addition, the calendar capabilities make for easy scheduling.

Cons

Because confluence has so many features, it is not intuitive unless you are making the most basic pages. For the project I'm trying to track in Confluence I have had several meetings with our in-house confluence guru. I would recommend having someone dedicated to really understanding all that confluence can do, otherwise you may miss out some of it's cooler features.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Information Technology and Services, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Guru logo

Guru

Easy to use and good feature set

Reviewed 2 years ago
Pros

Easy and intuitive to use, good for decentralization and shared accountability. Features and notifications are easy to set up and helpful. Better in almost all aspects than Atlassian Confluence for knowledge management.

Cons

Better at explaining short form or simply as a knowledge base, not for documenting workflows, runbooks, diagrams and such.