Confluence Features

Confluence

Create, organize, and discuss work with your team

4.4/5 (1,989 reviews)

Competitor Feature Comparison

@mentions
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Approval Process Control
Archiving & Retention
Assignment Management
Audio File Management
Audit Trail
Brainstorming
Calendar Management
Campaign Management
Cataloging/Categorization
Collaboration Tools
Color Codes/Icons
Commenting/Notes
Communication Management
Configurable Workflow
Content Management
Create Subtasks
Customizable Branding
Customizable Dashboard
Customizable Templates
Dashboard
Data Import/Export
Data Security
Discussions / Forums
Document Capture
Document Classification
Document Generation
Document Management
Document Review
Document Storage
Drag & Drop
Due Date Tracking
Email Management
Employee Management
Feedback Management
File Management
File Sharing
For IT Project Management
Forms Management
Full Text Search
Gamification
Gantt/Timeline View
Goal Management
Goal Setting / Tracking
Idea Management
Idea Ranking
Ideation
Information Governance
Issue Management
Issue Scheduling
KPI Monitoring
Knowledge Base Management
Knowledge Management
Marketing Automation
Marketing Calendar
Milestone Tracking
Mind Maps
Mobile Access
Multi-Channel Marketing
Planning Tools
Predictive Analytics
Prioritization
Process Change Tracking
Process Modeling & Designing
Product Roadmapping
Progress Tracking
Project Management
Project Planning
Project Planning/Scheduling
Project Time Tracking
Project Tracking
Real Time Data
Real Time Editing
Recurring Tasks
Release Planning
Reporting & Statistics
Reporting/Analytics
Reporting/Project Tracking
Requirements Management
Resource Management
Rich Text Editor
Risk Management
Roadmapping
Search/Filter
Self Service Portal
Status Tracking
Supports Agile
Supports Scrum
Surveys & Feedback
Tagging
Task Editing/Updating
Task Management
Task Progress Tracking
Task Scheduling
Team Management
Template Management
Text Editing
Third Party Integrations
Time & Expense Tracking
Time Tracking
Timesheet Management
Training Management
Unified Directory
Version Control
Visual Workflow Management
Visualization
Widgets
Workflow Configuration
Workflow Management
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@mentions
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Approval Process Control
Archiving & Retention
Assignment Management
Audio File Management
Audit Trail
Brainstorming
Calendar Management
Campaign Management
Cataloging/Categorization
Collaboration Tools
Color Codes/Icons
Commenting/Notes
Communication Management
Configurable Workflow
Content Management
Create Subtasks
Customizable Branding
Customizable Dashboard
Customizable Templates
Dashboard
Data Import/Export
Data Security
Discussions / Forums
Document Capture
Document Classification
Document Generation
Document Management
Document Review
Document Storage
Drag & Drop
Due Date Tracking
Email Management
Employee Management
Feedback Management
File Management
File Sharing
For IT Project Management
Forms Management
Full Text Search
Gamification
Gantt/Timeline View
Goal Management
Goal Setting / Tracking
Idea Management
Idea Ranking
Ideation
Information Governance
Issue Management
Issue Scheduling
KPI Monitoring
Knowledge Base Management
Knowledge Management
Marketing Automation
Marketing Calendar
Milestone Tracking
Mind Maps
Mobile Access
Multi-Channel Marketing
Planning Tools
Predictive Analytics
Prioritization
Process Change Tracking
Process Modeling & Designing
Product Roadmapping
Progress Tracking
Project Management
Project Planning
Project Planning/Scheduling
Project Time Tracking
Project Tracking
Real Time Data
Real Time Editing
Recurring Tasks
Release Planning
Reporting & Statistics
Reporting/Analytics
Reporting/Project Tracking
Requirements Management
Resource Management
Rich Text Editor
Risk Management
Roadmapping
Search/Filter
Self Service Portal
Status Tracking
Supports Agile
Supports Scrum
Surveys & Feedback
Tagging
Task Editing/Updating
Task Management
Task Progress Tracking
Task Scheduling
Team Management
Template Management
Text Editing
Third Party Integrations
Time & Expense Tracking
Time Tracking
Timesheet Management
Training Management
Unified Directory
Version Control
Visual Workflow Management
Visualization
Widgets
Workflow Configuration
Workflow Management
Visit WebsiteCompare App
@mentions
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Approval Process Control
Archiving & Retention
Assignment Management
Audio File Management
Audit Trail
Brainstorming
Calendar Management
Campaign Management
Cataloging/Categorization
Collaboration Tools
Color Codes/Icons
Commenting/Notes
Communication Management
Configurable Workflow
Content Management
Create Subtasks
Customizable Branding
Customizable Dashboard
Customizable Templates
Dashboard
Data Import/Export
Data Security
Discussions / Forums
Document Capture
Document Classification
Document Generation
Document Management
Document Review
Document Storage
Drag & Drop
Due Date Tracking
Email Management
Employee Management
Feedback Management
File Management
File Sharing
For IT Project Management
Forms Management
Full Text Search
Gamification
Gantt/Timeline View
Goal Management
Goal Setting / Tracking
Idea Management
Idea Ranking
Ideation
Information Governance
Issue Management
Issue Scheduling
KPI Monitoring
Knowledge Base Management
Knowledge Management
Marketing Automation
Marketing Calendar
Milestone Tracking
Mind Maps
Mobile Access
Multi-Channel Marketing
Planning Tools
Predictive Analytics
Prioritization
Process Change Tracking
Process Modeling & Designing
Product Roadmapping
Progress Tracking
Project Management
Project Planning
Project Planning/Scheduling
Project Time Tracking
Project Tracking
Real Time Data
Real Time Editing
Recurring Tasks
Release Planning
Reporting & Statistics
Reporting/Analytics
Reporting/Project Tracking
Requirements Management
Resource Management
Rich Text Editor
Risk Management
Roadmapping
Search/Filter
Self Service Portal
Status Tracking
Supports Agile
Supports Scrum
Surveys & Feedback
Tagging
Task Editing/Updating
Task Management
Task Progress Tracking
Task Scheduling
Team Management
Template Management
Text Editing
Third Party Integrations
Time & Expense Tracking
Time Tracking
Timesheet Management
Training Management
Unified Directory
Version Control
Visual Workflow Management
Visualization
Widgets
Workflow Configuration
Workflow Management
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Mobile apps

iOS App


1,180 reviews

Requires iOS 14.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


944 reviews

Confluence Feature Reviews

25 reviewers had the following to say about Confluence's features:

Shefali M.

Verified Reviewer

Excellent Documentation, Content management and collaboration platform

2022-01-02

Confluence is a great tool for document and content management and also helps in team collaboration.

Pros

Product and Project Documentation management, Team Collaboration, Content management, integration with Jira, Draw.io

Cons

Cannot use it as a document file storage and also no workflow mechanism for document reviews and approval.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 10001+ employees)
Verified Reviewer

Awesome document storage and collaboration tool

2021-04-11

I can say I am completely satisfied with using Confluence for my online collaboration and data storage

Pros

Great reliable and secure data storage 2. Awesome document syncing for online collaboration 3.

Cons

1. UI is not the best and can be made more engaging and alive 2.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Sridhar R.

Easy and Simple Enterprise knowledge base and document management system

2020-11-30

Confluence is really good for organizing all of your company/teams requirements related to content, document, knowledge management and file management. Its a must for any company which is dependent on content and content based activities.

Pros

Some of the most important features of this product for us are: Document Management, Knowledge base, Version Control System, Structured Pages, Search

Cons

We are currently on the premium plan and $10 per user for just managing document and collaboration seems little too much, specially when there are products which provide much more for less.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Harshit S.

Verified Reviewer

is a Knowledge Repository

2018-03-28

Knowledge sharing and documentation.

Pros

Third party add-on are available.

Cons

Integration with cloud apps is little clumsy. Search and formatting can be improved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Information Technology and Services company, 501-1000 employees)
Verified Reviewer

Confluence - Great Collaboration and Documentation Tool

2021-07-27

I have used it for creating, sharing, and storing documentation, and planning

Pros

It is easily integrable with third-party extensions particularly JIRA which contributes team collaborations 3.

Cons

A much-needed feature would be drag and drop

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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esther c.

Wiki-like tool for Atlassian environment

2019-02-20

Great tool to use together with JIRA

Pros

its integration with jira, and the facility to obtain reports and metrics on the status of projects in development

Cons

Management of user permissions is poor.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Egbert v.

Verified Reviewer

If you do Jira, you want to start with Confluence

2019-01-31

Its a great tool and development by Atlassian is constantly happening so its future proof.

Pros

Confluence is a great document repository for planning development projects and share team interaction, meeting notes, resolutions, task delegation and over all document management for your company.

Cons

The application could have a better integration with 3rd party options.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Ganachari J.

Confluence is a great tool for team collaboration and information sharing for Agile projects

2018-02-28

Confluence is a great tool for team collaboration and information sharing for Agile projects

Pros

1.Its Cloud based tool; so its easy to update/manage changes 2.UI is simple and easy to use(user friendly) 3.Put/Update information in wiki instead of sending via e-mails 4.Confluence has many features that make it easy to share infroamtion 5.Awesome document version control system 6.Multiple user can change at a time

Cons

1.Configuration is the big task in confluence 2.Document management system is problem 3.E-Mail will not send to assignee If user changes only assignee field 4.Cost of tool is expensive

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Mohammad T.

COnfluence User review

2019-03-18

We are thinking of integrating the confluence with Jira to store all the details of issues and reports on confluence. The UI is very user friendly and easy to use.

Pros

The best part about this software is it can be used to multiple functions such as content management, document repository and knowledge management

Cons

There is a very less customization possible with Confluence and this is something that I dislike

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Mariia P.

Good app

2018-12-07

Pros

There is a function of developing technical documentation and file sharing between employees.

Cons

No time management.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Louloua J.

Verified Reviewer

Good place for data management

2019-08-29

I am still on the lookout for a better place to store my documents/reports.

Pros

Best part is their integration with JIRA

Cons

Its hard to find information unless links are shared. Not very intuitive to use.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Medical Devices company, 11-50 employees)
Verified Reviewer

Notes and Document Management for Pros

2021-09-18

Confluence is the best notes taking and document creation software available - it's a well-integrated, easy to navigate tool that enables live collaboration whilst providing a range of integrations to other business tools!

Pros

The inbuilt macros, linking page functions, mentions, comments and live editing all add to the allure of the Atlassian product range.

Cons

Confluence can be a steep learning curve due to the overwhelming amount of functionality available - including the permissions and access control clashes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
SHREYAS K.

Confluence review

2021-07-17

Useful for team collaboration and project schedule and roadmap management

Pros

Team collaboration space 4.

Cons

More visual comment options needed

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 11-50 employees)
Verified Reviewer

Greate solution for management docs

2021-06-04

meets current benefits, simple to document and have at hand everything you need related to the service.

Pros

Easy to use, my team was made big evaluation on documentation of apis and services.

Cons

Need a permission quality defined.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Davesh M.

Verified Reviewer

Excellent wiki system, a great resource for a company of any size

2019-09-23

Great benefits from using Confluence, search is very powerful.

Pros

Personal spaces are excellent, ease in moving pages around, amazing integration for advanced editors such as draw.io

Cons

The software is almost a perfect wiki system, there are some small issues with speed, organization, and access management, but this can be most likely be remediated with proper management

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 5001-10000 employees)
Verified Reviewer

Nice internal wiki management

2021-06-07

The overall user experience has been good but the search improvement will make it much better.

Pros

ease of use: it's very convenient to create and edit documents sharing: easy to share across teams and build a knowledge repository

Cons

Search is a very critical feature of a document or wiki management software and that is my least favorite part about the confluence.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kaleb-John L.

Verified Reviewer

Simple Information Portal

2019-08-24

Confluence allows employees from across the company to access and contribute to a shared knowledge base.

Pros

It allows for easy and simple organization of files and articles and the best part is the ability to search for content.

Cons

The document management on Confluence is not clear and it would be nice if it had a Word Document viewer instead of having to either upload and download documents or convert them to a Confluence page.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Amanpreet K.

Verified Reviewer

Confluence for collaboration

2018-10-07

Pros

Nicely designed for product management and collaboration

Cons

The mobile app has issues sometimes and gets closed automatically

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

Good documentation software

2018-07-18

creating a track of our plans and preparing reports

Pros

confluence has shared work space that enables the users to easily share information for betterment of the services The storage of file is a pro for me my documents can easily be stored,shared and edited easily.

Cons

confluence software supports at large file sharing, this feature is a pro, but for my case accidentally shared files can easily get into wrong hands since several users can access a file wrongly

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ayhan E.

Perfect Enterprise Tool for Documentation and Collaboration

2021-03-02

Would definitely prefer for enterprise level documentation. It is easy to set up and enables teams to track in their projects while using JIRA

Pros

It enables teams to create a meaningful spaces and design for documentation while empowering teams to collaborate on the documents.

Cons

Access management is not user friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Brad B.

A daily necessity

2020-09-29

Pros

Confluence has become a regular tool I use every day for documenting and tracking teamwork and projects.

Cons

Permission management is critical, however, it isn't easy to use and manage permissions for users.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brijesh S.

Robust software for team colloboration

2019-02-27

Pros

Good project management solution that enables users to collaborate and organise Offers both cloud-based and on-premise deployment Task management feature allows users to monitor, assign and track on tasks assigned to employees Integrates with Zira

Cons

Inbuilt editing capabilities could be improved Search functionality and filters need an enhancement as well to make it easy and quick

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Alejandro M.

Verified Reviewer

Collaborative business tool

2019-03-27

We use this great tool to share information in an agile way and have everything documented for a future revision or for new members.

Pros

It has a very interesting API to streamline and customize everything.

Cons

When having so many functionalities something slow is done, perhaps the management of resources to look for something when you have so much information becomes difficult.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
R.Manoj A.

Verified Reviewer

Great Tool for Product Documentations

2021-06-13

It has made my day to day work very easier and simpler by solving my pain points in Document collaboration, management, organization and updation.

Pros

1) Easy to document my learnings and create product roadmaps 2) Hassle free sharing with anyone in the team or outside the team with single click 3) We can also invite any person to the confluence workspace by sending an invite 4) Pre-built templates of most product deliverables saves a lot of time while creating product documents 5) Third party integrations with popular softwares These are the features I like the most about this software

Cons

User onboarding for beginner users can be improved more as I see many new users get confused at start related to the document space concept.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Svyatoslav G.

Conveniently store company documents

2019-03-23

Pros

Easy integration with Atlassian products and easy task tracking.

Cons

• Unfinished file attachment function. • The search option does not always work correctly. • The interface is not intuitive enough and it took a lot of time to study it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more