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Axero vs Upcall Comparison

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Overview

Axero provides easy-to-use intranet software that boosts productivity, unifies your people, and helps your company thrive....

Upcall is a communication-driven platform designed to help marketing and sales teams have real conversations with people...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

1000

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

3.50

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

5

4

3

2

1

24

16

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.6

5

4

3

2

1

10

0

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

They are so helpful and always eager to help. Plus, there are 100's of videos, articles, anything to help find the answers we need.

TW

Tiffany W.

Good UI, easy to use, feature rich, very friendly and prompt customer support. This product has most of the features of Jive but is much more cost effective.

RB

Ryan Brown

My experience (Less than 1 year) lets me honestly say the support team is incredibly helpful (and they are super responsive) when I have a question and I know how to ask it.

JD

Jennifer D.

Pros

It provides very Good Service and after service support. It is a very Efficient product and affordable service for promoting business.

FA

Faheem A.

Top quality callers, real professionals with the ability to think! not your usual low quality script readers.

CM

Clifford M.

Customer support has been excellent and Upcall have been very patient with an IT dinosaur like me.

CM

Clifford M.

Cons

A few times we’ve experienced a glitch that caused content to be lost/missing from the platform, and we weren’t able to determine if it was a user error or a platform glitch.

AA

Anna A.

No Google Docs integration yet (though the company says it will be there in 2017 release). Features like Single Sing On should be a part of base module, we were charged extra for it.

Jaspreet K.

Functionality was put in, but there's no depth to it. For example, the site member csv does not accurately report space membership.

CM

Christine M.

Cons

Upcall charged me a mysterious fee the same day I paid my for it. I opened a support ticket to verify these charges and surprise no response.

JM

Jill M.

When I was beginning my start up, I was more worried about promotion and hence was. Losing focus on essential business transactions.

PS

Prerna S.

I paid my fee and it went all downhill from there. You have no control over who makes calls on behalf of your company.

JM

Jill M.

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review4 years ago

Key features

  • Total features128
  • @mentions
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Audio Calls
  • Audit Management
  • Automatic Call Distribution
  • Blogs
  • Brainstorming
  • Calendar Management
  • Calendar Sync
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Scripting
  • Caller ID
  • Campaign Management
  • Cataloging/Categorization
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Tracking
  • Conferencing
  • Configurable Workflow
  • Contact Management
  • Content Library
  • Content Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Discussions / Forums
  • Document Capture
  • Document Classification
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Drip Campaigns
  • Email Management
  • Employee Activity Monitoring
  • Employee Communities
  • Employee Database
  • Employee Directory
  • Employee Onboarding
  • Employee Photos
  • Employee Portal
  • Employee Profiles
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Feedback Management
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • Filtering
  • Forms Management
  • Forum / Discussion Board
  • Full Text Search
  • Gamification
  • Group Management
  • Knowledge Base Management
  • Knowledge Management
  • Lead Generation
  • Lead Management
  • Live Chat
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Newsletter Management
  • Offline Access
  • Online Forums
  • Outbound Call Center
  • Personalization
  • Policy Management
  • Prioritization
  • Private Network
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Projections
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Sales Onboarding & Training
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Softphone
  • Status Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Text Editing
  • Third Party Integrations
  • Time Zone Tracking
  • To-Do List
  • Transcripts/Chat History
  • Two-Way Audio & Video
  • Unified Directory
  • User Management
  • Version Control
  • Video Chat
  • Video Conferencing
  • Wiki
  • Workflow Management
  • Total features25
  • @mentions
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Audio Calls
  • Audit Management
  • Automatic Call Distribution
  • Blogs
  • Brainstorming
  • Calendar Management
  • Calendar Sync
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Scripting
  • Caller ID
  • Campaign Management
  • Cataloging/Categorization
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Tracking
  • Conferencing
  • Configurable Workflow
  • Contact Management
  • Content Library
  • Content Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Discussions / Forums
  • Document Capture
  • Document Classification
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Drip Campaigns
  • Email Management
  • Employee Activity Monitoring
  • Employee Communities
  • Employee Database
  • Employee Directory
  • Employee Onboarding
  • Employee Photos
  • Employee Portal
  • Employee Profiles
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Feedback Management
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • Filtering
  • Forms Management
  • Forum / Discussion Board
  • Full Text Search
  • Gamification
  • Group Management
  • Knowledge Base Management
  • Knowledge Management
  • Lead Generation
  • Lead Management
  • Live Chat
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Newsletter Management
  • Offline Access
  • Online Forums
  • Outbound Call Center
  • Personalization
  • Policy Management
  • Prioritization
  • Private Network
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Projections
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Sales Onboarding & Training
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Softphone
  • Status Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Text Editing
  • Third Party Integrations
  • Time Zone Tracking
  • To-Do List
  • Transcripts/Chat History
  • Two-Way Audio & Video
  • Unified Directory
  • User Management
  • Version Control
  • Video Chat
  • Video Conferencing
  • Wiki
  • Workflow Management

Integrations

  • Total integrations26
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Zapier
  • Zendesk
  • Total integrations34
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Zapier
  • Zendesk