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Bitrix24 vs ALTKRAFT Comparison

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Overview

Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management,...

Altcraft Platform is an omnichannel CDP distributed as a private cloud or on-premise software. It supports email marketing,...

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Screenshots

Pricing

Starting from

$24.00/mo.month

Free trial available
No credit card required
Free account
Subscription based

view pricing plansview pricing

Starting from

€100.00/mo.month

Free trial available
No credit card required
Free account
Subscription based

view pricing plansview pricing

User reviews

4.0

(438)

164

173

Value for money

Ease of use

Features

Customer support

87%

would recommend this app

5.0

(1)

Value for money

Ease of use

Features

Customer support

100%

would recommend this app

Pros

It has great value for money and pricing is unbeatable as compared to other software solutions in the market for same purpose. Brilliant within the company social feature.

I am overall not pleased with this CRM but for a small company in it's first few years, it is cheap and good for small projects. Do not use this is you have a prospects list over 1000.

It was a amazing task management and information management software. We can save over business contacts and other related details in this software.

Pros

Not enoughreviews yet

Cons

The CRM system is so full of bugs and nasty little details they havent even thought about. Their webmail is the worst ever thing I have seen.

Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.

The Cons section has limited characters for writing, but I could continue with more and more. As a whole we lost hundreds of hours for contacting them to fix bugs.

Cons

Not enoughreviews yet

Vendor responds to reviews

Last review12 days ago

view all reviewsview reviews

Vendor responds to reviews

Last reviewN/A

write a reviewwrite a review

Key features

Total features90

A/B Testing
API
Absence Management
Access Control
Activity Dashboard
Activity Management
Activity Tracking
Approval Process Control
Assessment Management
Attendance Tracking

Audit Trail
Automatic Backup
Automatic Notifications
Billing & Invoicing
Biometrics
Calendar Management
Calendar Sync with Google
Call Recording
Call Routing
Campaign Analysis
Campaign Management
Campaign Planning
Campaign Scheduling
Campaign Segmentation
Chat
Client Management
Collaboration Tools
Commenting
Communication Management
Computer Telephony Integration
Conferencing
Configurable Workflow
Contact Management
Content Management
Custom Fields
Custom Forms
Custom Landing Pages
Customer Segmentation
Customizable Branding
Customizable Templates
Data Import/Export
Data Synchronization
Database Integration
Document Management
Document Storage
Drag & Drop Interface
Drip Marketing
Email Integration
Email Marketing Management
Email Templates
Email Tracking
Employee Database
Employee Portal
Engagement Analytics
Event Scheduling
Feedback Collection
File Management
Forms Management
Gamification
Gantt Charts
Goal Setting / Tracking
HR Management
Instant Messaging
Invoice Management
Landing Page Templates
Mail Merge
Meeting Management
Mobile Integration
Monitoring
Multi-Channel Communication
Multi-Channel Management
Multi-Channel Marketing
Offline Access
Organizational Charting
Permission Management
Pipeline Management
Planning Tools
Product Catalog
Progress Tracking
Project Management
Project Planning
Project Time Tracking
Push Notifications
Quote Management
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Updates
Receiving
Records Management
Recurring Tasks
Reporting & Statistics
Role Management
Role-Based Permissions
SSL Security
Sales Reporting
Scenario Planning
Search Functionality
Social Media Integration
Status Tracking
Subscription Management
Summary Reports
Support Ticket Management
Synchronous Editing
Task Management
Task Tracking
Team Calendars
Template Management
Third Party Integration
To-Do List
Two-Way Audio & Video
Version Control
Video Conferencing
Visitor Tracking
Web Forms
Website Integration
Widgets
Workflow Management

View all featuresView details

Total features42

A/B Testing
API
Absence Management
Access Control
Activity Dashboard
Activity Management
Activity Tracking
Approval Process Control
Assessment Management
Attendance Tracking

Audit Trail
Automatic Backup
Automatic Notifications
Billing & Invoicing
Biometrics
Calendar Management
Calendar Sync with Google
Call Recording
Call Routing
Campaign Analysis
Campaign Management
Campaign Planning
Campaign Scheduling
Campaign Segmentation
Chat
Client Management
Collaboration Tools
Commenting
Communication Management
Computer Telephony Integration
Conferencing
Configurable Workflow
Contact Management
Content Management
Custom Fields
Custom Forms
Custom Landing Pages
Customer Segmentation
Customizable Branding
Customizable Templates
Data Import/Export
Data Synchronization
Database Integration
Document Management
Document Storage
Drag & Drop Interface
Drip Marketing
Email Integration
Email Marketing Management
Email Templates
Email Tracking
Employee Database
Employee Portal
Engagement Analytics
Event Scheduling
Feedback Collection
File Management
Forms Management
Gamification
Gantt Charts
Goal Setting / Tracking
HR Management
Instant Messaging
Invoice Management
Landing Page Templates
Mail Merge
Meeting Management
Mobile Integration
Monitoring
Multi-Channel Communication
Multi-Channel Management
Multi-Channel Marketing
Offline Access
Organizational Charting
Permission Management
Pipeline Management
Planning Tools
Product Catalog
Progress Tracking
Project Management
Project Planning
Project Time Tracking
Push Notifications
Quote Management
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Updates
Receiving
Records Management
Recurring Tasks
Reporting & Statistics
Role Management
Role-Based Permissions
SSL Security
Sales Reporting
Scenario Planning
Search Functionality
Social Media Integration
Status Tracking
Subscription Management
Summary Reports
Support Ticket Management
Synchronous Editing
Task Management
Task Tracking
Team Calendars
Template Management
Third Party Integration
To-Do List
Two-Way Audio & Video
Version Control
Video Conferencing
Visitor Tracking
Web Forms
Website Integration
Widgets
Workflow Management

View all featuresView details

Integrations

Total integrations61

Box
Dropbox Business
GitHub
Gmail
Google Calendar
Google Drive
Google Workspace
Jira
Microsoft 365
Microsoft Excel

Microsoft OneDrive
Microsoft Outlook
Microsoft Teams
Salesforce Sales Cloud
SharePoint
Slack
Trello
Twitter
Zapier
Zendesk

View allView all

Total integrationsN/A

Box
Dropbox Business
GitHub
Gmail
Google Calendar
Google Drive
Google Workspace
Jira
Microsoft 365
Microsoft Excel

Microsoft OneDrive
Microsoft Outlook
Microsoft Teams
Salesforce Sales Cloud
SharePoint
Slack
Trello
Twitter
Zapier
Zendesk

View allView all

Security

Encryption of sensitive data at rest
HTTPS for all pages (web-based apps)
Reports/alerts for security breaches
Multifactor authentication options
Customer data removed upon service cancellation

view details

Encryption of sensitive data at rest
HTTPS for all pages (web-based apps)
Reports/alerts for security breaches
Multifactor authentication options
Customer data removed upon service cancellation

view details

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Bitrix24 vs. ALTKRAFT

See how Bitrix24 and ALTKRAFT stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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