Bitrix24 vs Comm100 Live Chat Comparison

Trello

Zoho CRM

Pipedrive

LiveChat

tawk.to

Conversational Cloud

Task and project management.

Video calls and live chat.

Bitrix24: All-in-one collaboration and task & Project management tool

Best Solution 

Great CRM

I think it is the most powerful CRM tool. You can conduct all of your business from the mobile app. Thats powerful.

Great all-in-one project management tool

my crm for excellence

Why Bitrix24 is the Best for BIM

Thank you so much for taking the time to share your detailed feedback about Bitrix24. We're thrilled to hear that you've found our platform to be a powerful ally in fostering collaboration and boosting productivity within your company.

Overall I'd recommend this software to you if you're looking for a good and affordable software to help take care of your live chat issues and manage your business efficiently Occupies lesser storage The speed and the UI/UX is quite good .

Bitrix24 Review

Collaboration on projects, file sharing and live chatting.

Team Collaboration Tool with Task Management Capabilities 

Excelente produto. Atende as necessidades.

Excelente produto. Recomendo

Excellent product. I recommend it.

Thank you for taking the time to share your thoughts and experiences with Bitrix24, Anderson!

Review

Bitrix24 is a CRM program that can outperform other lead management software in its class. With an all-in-one CRM platform, users can develop and manage leads, manage projects, provide customer support, manage internal communications, and even construct websites.
Despite having such an extensive range of services, Bitrix24 offers incredibly cheap costs when compared to other channels, making it easier to develop a skepticism. Offering a set monthly pricing for an unlimited number of customers is also uncommon among small and medium-sized businesses.
Like media and social networks, it has an easy-to-use interface. When users register with Bitrix24 CRM, they instantly see the activity stream (Activity Stream) - this feature is similar to the interface used by Facebook. Users can upload files, events, processes and more to share with their colleagues. Finishing the project without explicit directions and being a little picky about the needed stages takes a long time.
Furthermore, the Professional package allows for an infinite number of users, allowing Bitrix24 CRM to readily handle quickly developing enterprises. However, it is not well-liked by entrepreneurs.
As a result, Bitrix24 is best suited for mid-sized businesses prepared to devote a significant amount of time in studying how the program works and educating staff on how to utilize it.
Bitrix24's disadvantage is that it requires more steps than comparable CRM platforms such as Zendesk and Freshworks, but at a significant

Experience after 6 months of use Bitrix24

chat en direct

live chat

Attempts to be an all in one solution, with confusing UI and too much visual noise.

Good for overall business management

Very good. Relatively easy to use and customise for our business.

Try it - you'll like it!

Thank you for your review and for being part of the Bitrix24 community! We're glad to hear that you find Bitrix24 customizable and easy to use for your business.


If you are looking for an inexpensive web portal that you can use for both public and private access then this might be an attractive solution. However, I felt the limitations of this software fairly early on such as a very limited list function. And the user interface doesn't shine. It feels chunky and outdated. Bitrix24 would best serve people with basic needs and small or very limited resources. The help pages were incomplete in that they showed you the "how to" steps but many times left the question "why?" completely unanswered. As long as you are willing to limit your expectations you may find this software useful. 

Limited Usefulness 

super CRM-Tool mit vielen Funktionen

great CRM tool with lots of features

Bitrix complex

UX Wise too bad to understand where we needs to edit options

Powerful CRM, but difficult to master

Is really usefull but, comparing with other company chats that I've used, I'd recommend others first

Usefull but...

It's a good tool but too many features unused. 

A tool made for big teams

Mon avis 

My opinion

Bitrix is awesome for CRM!

Ha sido de gran utilidad porque todo es desde el celular, he probado telefonia, he probado whatsapp, he probado chat en directo. Todo muy bien

La solución total

the complete solution

Compare Bitrix24 and Comm100 Live Chat based on features, pricing, verified reviews, integrations & more. Find out which software is best for your business today.

Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach their customers through every channel, including telephone, email, social media, and live chat.

Pipedrive is a CRM & pipeline management tool for small and medium sized sales teams that helps users focus on actions that matter

From sales and marketing to HR and operations, teams can design and customize Trello to fit their unique needs and work styles. And with over 100+ integrations with other key tools like Google Drive, Slack, Jira and more, Trello is a breathing project hub of cross-team collaboration.

Bitrix24 is a free cloud and open source collaboration platform providing CRM, document management, tasking, time management, and project management tools. Over 12 million companies rely on Bitrix24 in 186 countries.

@mentions

Access Controls/Permissions

Account Management

Activity Dashboard

Activity Tracking

Activity/News Feed

Ad hoc Reporting

Ad Optimization

Agenda Management

Agile Methodologies

AI Content Creation

AI Writing Assistant

Alerts/Escalation

Alerts/Notifications

Applicant Tracking

Appointment Management

Appointment Scheduling

Approval Process Control

Approval Workflow

Archiving & Retention

Assignment Management

Attendance Tracking

Attendee Management

Audience Targeting

Audio Calls

Audio/Video Conferencing

Audit Trail

Auto Update

Auto-Dialer

Automated Attendant

Automated Quoting

Automated Routing

Automated Scheduling

Automatic Backup

Automatic Call Distribution

Autoresponders

Availability Management

Backup and Recovery

Bar Chart

Batch Communications

Batch Processing

Benchmarking

Benefits Management

Billable & Non-Billable Hours

Billing & Invoicing

Biometric Recognition

Blogs

Brainstorming

Business Process Automation

Business Process Control

Calendar Management

Calendar Sync

Calendar/Reminder System

Call Center Management

Call Conferencing

Call List Management

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Scheduling

Call Scripting

Call Transcription

Call Transfer

Caller ID

Caller Profiles

Campaign Analytics

Campaign Management

Campaign Personalization

CAN-SPAM Compliance

Canned Responses

Capacity Management

Case Management

Catalog Management

Channel Management

Chat/Messaging

Chatbot

Class Scheduling

Click Tracking

Client Database

Client Management

Client Portal

Client Tracking

Collaboration Tools

Color Codes/Icons

Commenting/Notes

Commission Management

Committee Management

Communication Management

Computer Telephony Integration

Conferencing

Configurable Workflow

Confirmations/Reminders

Contact Database

Contact Management

Content Delivery

Content Ideas

Content Library

Content Management

Bitrix24

Android

Linux

Web-based

Windows

iPad

iPhone

President

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.

Telemarketer

It endorses team collaboration and improves teamwork. It's cost-effective and I find it to be far way more affordable than some competitors.

QA Manager

Probably most of all I liked a good IP-telephony. It is convenient to use, easy to integrate.

Often, formal replies come from her instead of solving problems. Tech support leaves its customers alone with problems.

Administrative Assistant

I can run verity of project at the same time thanks to the amazing feature and tools that provided by Betrix24.

Junior Assistant

It is good for small startups because of its reasonable pricing compared to other CRM tools. Also the customization of the software feature is also a great one.

Senior Web Developer

Storing and uploading a large size files is keep get interrupted and very frustrating experience with it.

Producer

I like that it has a mobile app so that helps for the chat when you are not in the computer and someone needs to contact you.

Director 

It’s user friendly which is the best, and easy access also.

Clinical investigator 

Overall it's quite good for crm of its price comparing to its competitors. Aparts from its customer support everything is top notch.

The most important thing that i look in project management software is the contact panel, and Bitrix24 has a very comprehensive contact panel.

Managing partner

It's quite reliable and useful for business management.

ICT Director

The pricing for smaller teams is affordable. Also has self hosted version with ability to integrate more functionality.

Operation Head

Their employee performance report is just an eyewash, they don't have an employee reporting structure at all, what the biggest disappointment.

Definitely Not at all a  matured technology with the failure to understand basics if it comes to the custom tab.

Senior Executive

Bitrix offer a clean and minimalist user interface that is easy to navigate around it. It can be used to managing task and acted as a CRM to smoothing the customer support tools related.

Finance

For task management it's FREE, it's easy to set up, it's easy to use.

bachelor

The ability to integrate all my communication channels in one place is incredibly convenient, allowing me to focus on responding to requests and inquiries more efficiently.

Bitrix24 vs Comm100 Live Chat Comparison

Bitrix24

Comm100 Live Chat

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives